Legacy Administrator Jobs in Toton, Derbyshire
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About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Reports To
UK Fundraising Director
Summary
We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.
Key responsibilities
Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.
Travel
There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.
Required Education and Experience
5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
Application Information
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible
The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking an person who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
- Maintain current Peer Support Group levels, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
- Recruit and retain support group leaders to develop their peer support groups
- Assist with the delivery of training to support group leaders and groups to become self-sufficient
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service
- Support continuous development and improvement of the service (new systems and processes) as required
Team culture:
- Act in the best interest of Kinship and the families we support
- Maintain and contribute up to date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadline
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
- Actively contribute to delivering and evidencing a high performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
Some tips for your application:
- Please provide a 2 page cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 pages on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London. Note - some work outside this area may be required.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.
You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
- Establish new Peer Support Groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Maintain current Peer Support Groups, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
- Recruit and retain support group leaders to develop their peer support groups
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
- You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team
- Help set clear objectives to achieve targets and outcomes
- Actively encourage personal development and learning
- Increase efficiencies and impact across the team
- Ensure good team induction processes and systems are in place
- Role model Kinship values
Team culture:
- Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadlines
- You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
- Actively contribute to delivering and evidencing a high-performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
How to apply and tips for your application:
- Please send us a cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 page on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.