Learning management jobs

Join Our Team as a Community Connector
Location: Lewisham & Southwark (with community-based work)
Hours: 21.6 hours per week
Salary: £16,239.5 per annum. pro rata salary for 0.6 (FTE £27.066)
Application Deadline: 22nd April Midnight

Make a Difference in Your Community
At St Christopher’s, we’re transforming the way our communities engage with death, dying, and loss. Our mission is to create a compassionate network of individuals and organisations to improve end-of-life experiences. Tackling social isolation, inequity, and stigma, we aim to help create communities which support each other.

Our innovative Community Action Team leads the way with projects such as:

• Compassionate Neighbours – fostering supportive networks to combat social isolation.
• Bereavement Help Points – empowering people to deal with loss together.
• Community Arts – exploring end-of-life pathways through creativity.

What You’ll Do
As a Community Connector, you’ll be the vital link between St Christopher’s and the communities of Lewisham and Southwark. You’ll:

• Engage and support community members to participate in learning, volunteering, and projects.
• Build partnerships with faith groups, local charities, and organisations supporting ageing populations.
• Facilitate community events, meetings, and learning hubs, both in person and online.
• Champion inclusivity and compassion, ensuring community voices drive change and innovation.

What We’re Looking For
Our ideal candidate will have:

• Experience working on projects which involve engaging and working with the public.
• Excellent interpersonal and communication skills to engage with diverse groups.
• Proficiency in Microsoft Systems and Databases to support outreach efforts.
• A passion for supporting individuals and communities through the challenges of end-of-life experiences.
• Knowledge of Lewisham/Southwark and surrounding boroughs (essential).

Desirable: experience supporting individuals facing health challenges.

Why Join St Christopher’s?

• Be part of a passionate, supportive, and innovative team.
• Engage in meaningful work that impacts lives and fosters social change.
• Enjoy opportunities for professional development and personal growth.
• Flexible working to support work-life balance.

St Christopher’s is an equal opportunities employer, and we welcome applications from everyone regardless of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age, although we are underrepresented across the organisation with BAME and LGBTQ+ employees, and thus we encourage applications from these groups. We also welcome hearing from you if you have peer or lived experience, as this is an important feature of our team.

Closing Date: 22nd April 2025
Interview Date: Provisional date 7th/8th May 2025

 

 

Robertson Bell is thrilled to be leading on an exciting recruitment campaign with Walsall Council as we search for five ambitious Finance Business Partners to join their dynamic team on a permanent basis. This is a fantastic opportunity that’s come about as a result of a period of positive transformation and investment within Walsall’s Financial Services – these are brand-new roles, created to support their ongoing growth and change. There has truly never been a better time to join.

We are recruiting into four teams:

• 2x roles in the Corporate Finance team
• 1x role in the Children’s Services team
• 1x role in the Education team
• 1x role in the Systems & Transformation Team

Whether you're a Management Accountant ready to take that next step into a more strategic business partnering role, or already a Finance Business Partner looking to grow in a more supportive and varied environment, these roles offer incredible scope for development.

You’ll be working in a fast-evolving, forward-thinking council that is deeply committed to investing in its people. With a clear focus on professional growth, Walsall Council offers structured training, coaching and mentorship, ensuring you’ll be supported every step of the way.

Why join Walsall Council?

• Generous annual leave: 29 days rising to 34 after 5 years’ continuous local government service
• Flexible working: Including the opportunity to gain up to 12 additional days leave through flexitime
• Hybrid working: Just one day a week minimum in the office
• Career-average pension scheme
• Ongoing learning and development, with access to internal and external training and a study support package

About the roles:

Each Finance Business Partner will support a specific directorate, building strong, collaborative relationships with service managers and senior leadership. Your role will be to help shape financial decision-making and provide meaningful insights that lead to better outcomes for the community. Key responsibilities include:

• Acting as a trusted advisor and strategic partner to senior stakeholders
• Supporting budget setting, monitoring and forecasting processes
• Contributing to the council’s wider financial planning and business strategy
• Identifying and mitigating financial risks while spotting opportunities for improvement
• Leading on year-end accounts for your area and supporting performance reporting
• Playing a pivotal role in exciting finance transformation projects, with the opportunity to contribute to the development of finance systems and business intelligence dashboards to improve financial performance

What you’ll need:

• A CCAB or CIMA qualification (or be actively working towards one)
• Strong communication skills and a proactive, solutions-focused mindset
• Experience working with non-financial stakeholders and influencing decisions
• Ideally some public sector experience – but this is not essential
• A genuine passion for delivering great outcomes and driving value for money

This is more than just a job – it’s a career move. If you want to feel genuinely valued, supported and challenged in your next role, and play a key part in shaping financial strategy at a progressive local authority, we’d love to hear from you.

The closing date for applications is Sunday 11^th May, with first-stage interviews taking place on the 21^st and 22^nd May. CVs will be reviewed on a rolling basis, so don’t delay – apply now via Robertson Bell to avoid missing out.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Central & South London

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Apollo Music Projects is a dynamic and successful music education charity, dedicated to bringing live classical music to children who might not otherwise experience it. Since 2004, more than 18,000 children have experienced the magic of live performance through our programmes from classroom to concert hall, culminating in the thrilling spectacle of a full orchestra in concert.

We are looking for a Finance Officer to join our team, to manage our day-to-day finance and bookkeeping activities, as well as to work closely with the team regarding budgeting, and annual submission of the Annual Reports and Accounts.The Finance Officer will also play an important role as part of this small but passionate team in the operations of the charity, from fundraising through to delivery of the programme in the schools.This position offers the successful candidate the opportunity to play a part in helping to shape the charity’s growth and expansion plans.

We are looking for an organised, enterprising and personable individual, passionate about the arts and about creating opportunities for children from a range of backgrounds to listen to and appreciate the magic of live music. This post requires someone who is able to take a high degree of responsibility, and is confident working independently, as this person will for the most part be working remotely. You will have excellent organisational skills, and a high level of precision in financial processes and bookkeeping.

The role will be mainly remote, with regular staff meetings and additional meetings with the CEO or other staff members in central London, and attendance at annual strategy days and some workshops and concerts, and may from time to time entail working outside of office hours.

Applicants should have several years' experience of similar roles, and knowledge of bookkeeping and charity finances,

Apollo Music Projects is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from Black, Asian and Minority Ethnic communitiesand all those who are significantly under-represented in our sector.

If you would like to apply for this role please include a covering letter addressed to David Chernaik, Chief Executive, explaining why you would like to work for AMP and your qualifications and suitability for the role. Applications without a covering letter will not be considered. Applicants must be available to start in May. As a small organisation we are only able to reply to shortlisted candidates.

Key responsibilities include:

·Bookkeeping including recording income and expenses, and other financial transactions

·Processing of invoices and payments to musicians, staff, schools and other external suppliers

·Draft annual organisational budgets and forecasting with the CEO and Treasurer

·Carry out monthly reconciliations and the preparation of monthly financial update reports to the Treasurer

·Prepare quarterly reports for trustees’ board meetings including Income Statement, Balance Sheet and Statement of Cashflows

·Monitoring of restricted funding

·Developing and maintaining accounting systems; and working closely with the Treasurer to develop new systems where required

·Working closely with the Fundraising Officer regarding fundraising applications and budgets, both general and specific to individual applications;

·Preparation of annual accounts and support with end of year Independent Examination

·Maintaining and improving financial and fundraising spreadsheets;

·      Running end-to-end monthly payroll.

Candidate Profile

Skills & Qualifications

Essential

·relevant experience in a finance administration role, ideally including book-keeping, payroll, and monthly/annual reporting for a small business or charity’;

·strong numerical skills, with a high level of accuracy and attention to detail;

·excellent communication skills;

·excellent organisational and project management skills;

·experience of budget management, analysis and reporting;

·highly computer literate, with experience of using Microsoft Office packages including Word and Excel; 

·right to work in the UK

·a passion for the arts 

Desirable

·experience working in an independent role within a small business/charity environment 

·experience working in the arts and/or charitable sectors;

·part-qualified/qualified with a recognised accountancy body (e.g. CIMA, CIPFA, ACCA, AAT etc.)

·familiarity with Quickbooks Online

Personal characteristics

·flexible, highly organised, proactive, able to multi-task and prioritise; a team-player with a helpful, approachable and positive outlook, ready to roll up their sleeves;

·exceptional interpersonal skills;

·vision and entrepreneurial flair;

·a self-starter, able to think clearly and creatively and to find practical solutions;

·a willingness to learn.

To Apply

If you would like to apply for this role please supply a CV and covering letter addressed to David Chernaik, Chief Executive, explaining why you would like to work for AMP and your qualifications and suitability for the role. Applications without a covering letter will not be considered. Please indicate when you would be available to start. 

Job Title: People Business Partner

Hours: 37.5 hours per week

Salary: £45,427 per annum, with progression to £50,294 per annum (upon successful completion of probation period)

Location: Home based or hybrid working from Sunderland - this is a national role and will require frequent travel across the UK

About us

Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. Our People and Organisation Development (POD) Team are at the heart of driving our People Strategy, creating an environment which our employees are proud of and supporting our colleagues to be the best they can be.

About the role

We're looking to appoint a People Business Partner to provide strategic support during a period of significant change and growth over the next six months. We work in a fast-paced environment where no two days are the same.

Reporting to the Director of People and OD, our People Business Partner will support our operational teams to implement our People Strategy, ensuring our colleagues are valued and empowered, enabling them to deliver life changing solutions to the people who access our services. You will be a trusted strategic advisor for your stakeholders, providing expert advice, guidance and coaching to managers, proactively identifying people issues and trends, formulating and implementing solutions.

The role will be responsible for the line management, development and coaching of People Advisors, and you will act as a mentor and role model to them.

This role is a vital link between the Business Partners, People Operations and our Learning teams, by overseeing the end-to-end delivery of work on multiple activities at any one time. You will work with across the team to ensure we continue to be customer centric, providing solutions to barriers with innovation and automation.

About you

You will have a proactive approach to problem solving and enabling the business to find solutions to people challenges. You will have experience of working in a similar role, preferably within NHS or the Health and Social Care sector and have the ability to think critically and take a logical approach to problem solving.

Through providing support to senior managers and leadership teams, People Business Partners play a key role in planning, developing, and identifying solutions that create value and ensure organisational and Directorate level strategies are realised. You will have demonstrable knowledge of working within complex change settings, and have experience of organisational change and TUPE in a national organisation.

This is the perfect job for an experienced and passionate individual who loves to grow and assist others to do same.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

In addition, you will receive:

* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service

* A 5% contributory pension scheme, with the opportunity to increase contributions.

* A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.

* Enhanced family friendly policies, pay and leave.

* Cycle to work scheme.

* Discounted gym membership.

* Healthcare cash plan.

* A discount platform covering online, high street and supermarket purchases.

* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role

* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career

Closing Date: 9am on 28 April 2025

Please note, an in-person assessment centre will take place in Sunderland on 28 April 2025.

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer.

An exciting opportunity has arisen for an experienced social and digital media professional to join the leading international horse charity World Horse Welfare. 

The Social and Digital Media Officer plans, creates and publishes the charity’s social media and digital communications, ensuring accurate content and the right brand look, feel and messaging.  Working to the Head of Communications and with the wider team, you will organise and proactively seek out stories and other content from across the charity to engage audiences through our digital media channels, including social platforms, the website and email. A key part of this role is testing and refining approaches to increase reach, engagement, website traffic and donations and to rigorously monitor and evaluate results to inform further activity. 

We are looking for someone who has experience in the management of social media channels, a passion for social and digital media with a creative approach to engaging online audiences.  You will possess first-rate written and oral communications skills, digital content creation including images and video, excellent attention to detail and the ability to write quality copy in a variety of styles quickly.  You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary.  Equine knowledge and experience is highly desirable.

The role is based in Norfolk and is a hybrid split of 2 days in our head office in Snetterton and 3 days at home.  You may be required to attend events around the UK and visit the charity’s four rescue and rehoming centres to gather content. 

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year).  Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

We are looking for a highly motivated and inspiring Director, to provide strategic and operational leadership of our independent adoption support charity. 

Working as part of a small yet mighty staff team, you will work collaboratively with the Board of Trustees, Committees, Volunteers, Working Groups and other Stakeholders to lead significant growth across a variety of programmes, infrastructure and fundraising opportunities. 

You will bring an entrepreneurial approach to growth, seeking new opportunities and forging new strategic partnerships to support agile growth both nationally and regionally, whilst also nurturing our existing deeply committed volunteers and members.  As an empathetic leader, you will show understanding and commitment to the needs of adopters and prospective adopters and their families and how WAF services can most effectively address these needs.

Key responsibilities include: 

• Steering Strategic Development & Organisational Leadership

• Managing Financial & Budget Controls

• Leading on Fundraising & Strategic Partnerships 

• Overseeing Monitoring and Impact

• Contributing to Communications 

• Championing our Advocacy efforts

• Collaborating with our Board and Committees

• Empowering our Team

Person Specification 

Essential 

• Experience of developing and nurturing partnerships with statutory, voluntary

• and private sector organisations (E)

• Track record in identifying and securing new funding streams, these could include: earned income, corporate giving, individual giving, crowd funding and value in kind (E)

• Experience of bid writing for trust & foundations / fundraising applications (E)

• Experience of budget setting and budget control (E)

• Experience of managing staff and volunteers (E)
   

Desirable 

• Experience of working within a co-produced or beneficiary-led service (D)

• Experience of working with a Board of Trustees (D)

• Understanding of the current issues affecting adopters and prospective adopters (D)

About We Are Family 

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. 

You can find out more about us here.
 

To Apply 

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you! 

Please read our full application pack via our website

Deadline to apply: Thursday 24th April 10am
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised. 

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

The innovation team exists to find creative, insight-driven solutions to help Battersea be here for every for every dog and cat. We know that innovation can help Battersea evolve to reach new audiences, find new ways to raise income and improve our service delivery for the dogs, cats, and their owners, who need our support. 

Recently we launched our new innovation strategy which aims to focus our efforts where we can have the greatest impact. As Innovation Lead, you’ll oversee the implementation of this strategy, leading projects which span fundraising and charitable impact. You’ll identify opportunities that align with our vision, and lead the Innovation team to gather insight, ideate, create prototypes and test solutions with audiences. 

You'll liaise with stakeholders at all levels to socialise innovation principles, gain support, collaborate, and develop business cases to scale the best ideas, working closely with teams to transition successful solutions into business-as-usual.

You’ll lead a team of innovation specialists, working alongside a wider team of talented digital, marketing, brand, comms, creative and insight professionals. 

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 1st May 2025
Interview date(s): 8th – 9th May 2025 (1st round); 14th – 15th May 2025 (2nd round) (TBC)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Helpline Advisor

For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.

During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.

​As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.

The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.

Who we’re looking for?

· Do you want to make a difference every day?

· Do you have resilience & adaptability and thrive in a small, close knit team?

· Are you passionate about customer service and care?

· Do you want to empower people to understand and improve their own health management?

Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.

Location

The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.

Please see the attached detail job pack for further information and how to apply. 

Join our team!

Crohn’s and Colitis UK are on the look out for a new Head of People role! With responsibility for ensuring the delivery of an effective and efficient HR function your remit will be to translate the charity’s strategic vision and objectives into actionable HR plans. If you have experience of working with senior leadership teams to enhance workforce effectiveness and develop a positive working environment where colleagues feel engaged and supported, then we’d be keen to hear from you!  

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

The role

Starting between £55,000 to £60,000 per annum depending on experience

Hours: 35hrs per week

Permanent: Full-Time 

Place of work: Hybrid

As a member of the Senior Executive Team, you will develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help. Working with the leadership team, you will foster strong employee relations and well-aligned policies to enhance the quality of services we provide. You will embed our values and behaviours, ensuring legal compliance, and by promoting inclusion and diversity, you will facilitate a workplace that better reflects the diverse communities we work with.

About you

You will be a senior HR practitioner, qualified to CIPD Level 5 (or equivalent experience), and have a proven track-record at leading a high-performing HR team. You’ll have plenty of experience in delivering strategic HR initiatives,  excellent knowledge of employment law, an ability to communicate at all levels, and flex your approach according to the situation. We are looking for someone who has had experience of advising and delivering on organisational-wide HR change management initiatives, can work effectively to project deadlines, and will successfully balance the needs of employees with the operational and ambitious needs of the charity.

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.

We have a hybrid approach to the way we work. Our Senior Executive Team meet with our Senior Leadership Team twice a month on a Monday. These meetings are face to face. One is in central London and one is at our Hatfield office. In addition, you will be required to attend at least four face to face organisational All Staff Together days which are predominantly in Hatfield, one directorate meeting a month in Hatfield, as well as attending the Hatfield office with the rest of the HR team one day a week. One to one’s will be face to face with direct line reports and your line manager once a quarter.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 
• Salary Sacrifice Pension scheme 
• Flexible working options 
• Enhanced maternity, adoption and paternity pay 
• 24/7 Employee Assistance Programme 
• Wellbeing programme 
• Interest free loan for season tickets 
• Cycle to work scheme 
• Free parking and secure bike locks 
• Training and development financial support and/or study leave 
• Performance review and development scheme 

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London.  We are extremely proud of how the charity has continued to grow and develop over 150 years. 

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues.  Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes.  We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

• Provide psychotherapy sessions on outreach to female clients
• Flexible approach to meeting vulnerable female clients
• Deliver specialised outreach psychotherapy to female clients in the five boroughs we operate - Hackney, Tower Hamlets, City of London, Newham and Redbridge. A day per borough.
• Work collaboratively with Street Outreach Response Teams and other specialist agencies
• Offer both formal psychotherapy sessions and informal support, adapting to clients' needs in terms of scheduling and locations.
• Conduct street shifts alongside the commissioned Outreach Service, introducing and promoting our service to potential clients
• Support individuals transitioning into emergency, temporary, or long-term accommodation
• Support women who are rough sleeping
• Support females’ rough sleepers who are placed into our Severe Weather Emergency Provision (SWEP) during designated winter days/nights. 
• Provide support for Housing First clients in their tenancies.
• Provide support to female clients in their hostel accommodation
• Take referrals from SORT and Providence Row.
• Promote the service to individuals currently rough sleeping through joint shifts with Reset (drug and alcohol treatment service). 

Benefits:

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. 

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:
Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Do you have strong administrative skills and want to make a real difference?

At Guide Dogs, we believe that every person with sight loss should be able to live the life they choose. As a Legacy Case Administrator, you will play a crucial role in helping us make that a reality by ensuring the smooth and accurate administration of legacies. By using your skills, you will contribute to one of our most significant income sources, allowing us to continue providing life-changing services.

You’ll play a key role in managing estates left by supporters, handling a caseload of legacies with professionalism and empathy, especially when engaging with bereaved families and next of kin. Your attention to detail will ensure all correspondence and legacy receipts are accurately recorded and efficiently tracked using legacy case management software. You’ll also manage the Legacy Case Team inbox, supporting case handlers by allocating new cases in line with policy. You'll continue to expand your knowledge, staying up to date with changes in probate, legislation, and best practices to contribute to the ongoing success of the Legacy team.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

NO CVs accepted.

Applicants must complete an sub,it an application form via our recxruitment website.

JOB PURPOSE:
 

• To coordinate support for children aged 2-5 with SEND at Springfield Park Road Nursery or Mini-Springers Nursery, working alongside nursery staff, parents and outside agencies to ensure the nursery provides high quality inclusive EYFS provision in line with the SEND Code of Practice and EYFS Framework.

·        To promote an ethos of inclusive practice within the nursery, high expectations for children with SEND and the best possible outcomes.

• To provide advice and support to Children’s Centre colleagues in relation to SEND.
• To provide advice and support to other staff within the Springfield Project in relation to SEND, including Seedlings Stay and Play. 

DUTIES AND RESPONSIBILITIES:
 

Lead the SEND provision for the nursery

·        Work with the nursery manager to regularly review the SEND policy and practice within the setting and agree how it will be implemented. 

·        Be responsible for the day-to-day operation of the setting’s SEND policy, and for coordinating provision across the setting.

·        Implement SEN support and the graduated approach of: assess, plan, do, review to meet the outcomes identified for the child, including writing and reviewing SEN support plans as well as statutory paperwork, such as EHC needs assessment requests (with support from Area SENCO).

·        Apply for ISEY funding for individual children and ensure funding is implemented to support children effectively.

Support colleagues 

·        Ensure all practitioners in the setting understand: 

o   their responsibilities to children with SEN

o   how to work actively and effectively within the Assess Plan Do Review cycle.

·        Support individual practitioners in implementing the approach for individual children 

·        Identify and use training and other sources of support available to colleagues. 

·        Support the nursery manager and staff during inspections by regulatory bodies and assist in the implementation of any recommendations.

Partnership working

·        Make sure parents receive the information, advice and support that they need in order to participate in the SEN decision-making process.

·       Involve parents in the discussion of any early concerns, in identifying any SEN, and at all stages of the graduated approach. 

·        Ensure parents are closely involved and that their insights inform action taken by the setting. 

·        Work closely with the Area SENCO and other professionals from education, health and social care agencies as required, making referrals as needed.

·        Understand the Birmingham local offer.

·        Work alongside Springfield Children’s Centre in running a stay & play for children with SEND

·        Provide advice on SEND to Children’s Centre colleagues.

·        Provide advice on SEND to other Project staff and volunteers including Seedlings Stay and Play group and our Child Friendly Neighbourhood team. 

Continually develop own practice

• Reflect on own practice and undertake continuous professional development, including training related to SEND as well as attending relevant and mandatory training courses and maintaining appropriate Safeguarding and First Aid Certificates.
• Alongside the nursery manager, regularly evaluate the effectiveness of provision.

Other

• promote the Springfield project’s ethos, vision statement, and benefits.
• attend all staff meetings and Project training days as required.

Location: Bury
Contract: Three-year fixed term contract
Hours: Full time
Salary: £45,833 (Band 6.1) per annum - Spot Grade

Our client recognisea that they still have much to learn, in a world where many still struggle for racial justice. They are committed to advancing this cause, grounded in their Christian calling to promote equality, unity, and inclusion and tackle racism. 

They have recently been awarded funding from the Racial Justice Unit to enable them to:

• roll out their Shades diversity and anti-racism programme for young people in their schools and parishes across the diocese.
• provide direct support for their Global Majority Heritage congregations.
• focus on development and training for their clergy and lay leaders, enabling their parishes to welcome people from all backgrounds.
• award grants for innovative local parish projects.

As well as having oversight of this exciting programme, the Racial Justice Programme Lead  will engage with lay and ordained leaders across their organisation to ensure that they prioritise their work on racial justice and anti-racism. They will work with others to enable them to become a diocese which fully welcomes, support and embraces people from global majority heritage backgrounds and ensure that creative and inspiring approaches to achieving racial justice from across the diocese and the wider Church are promoted and built on. 

For an informal conversation about this post please contact them directly.

There is an Occupational Requirement for the post-holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. 

The post will be offered to the successful candidate subject to an enhanced DBS check with barred list check, satisfactory references and proof of eligibility to work in the UK.

To apply please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information. 

Closing date: Saturday, 10th May 2025 at 5pm.

Interviews: Thursday, 22nd May 2025 in Bury. Further details will be provided to shortlisted candidates.

You may have experience of the following: Racial Justice Mission Lead, Equality and Inclusion Programme Lead, Social Justice and Inclusion Coordinator, Diocesan Justice and Diversity Lead, Community Justice and Equity Programme Manager, etc.

REF- 221 024