Learning Jobs

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser

Salary: £28,216 pa for experienced adviser.

£23,500 for trainee (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.

This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.

For an informal discussion about the roles call Jelena Dukic 

For an application pack visit our website and click on Vacancies 

Closing date for applications: Tuesday,10/09/2024 at 5pm

Interviews: Monday, 16/09/2024

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Are you ready to take on a pivotal role that will shape the future of our operations? We're on the lookout for an exceptional Assistant Director to join our dynamic team at TCV. This role is your chance to make a real impact and drive growth in the Central area of the UK.

In partnership with the Director of UK Operations, you'll be at the forefront of implementing TCV's strategic vision across the region. As an Assistant Director, your influence will extend across the UK, shaping our strategic approach and driving key initiatives. 

You will lead and develop our operations, fostering growth and maximising impact. Collaborating with senior leaders, you'll shape and execute strategic plans. You'll build strong partnerships with local funders and stakeholders, influencing the direction and scope of future projects. Your enthusiasm and vision will inspire and motivate teams, helping them achieve strategic goals together. You'll drive innovation by leading new initiatives and adopting innovative approaches, backed by a robust management track record. Additionally, you'll champion volunteering, committing to creating meaningful opportunities that promote positive outcomes for individuals, communities, and the environment.

We're particularly eager to hear from individuals with expertise in equality, diversity, inclusion, and community engagement to support our mission. Demonstrable success in leading new developments and managing teams effectively is essential. You should have the ability to cultivate and maintain excellent relationships with partners and funders. We need a visionary who is enthusiastic and forward-thinking, with a knack for inspiring others.

Join us and lead the charge in making a tangible difference. If you're ready to bring your skills and passion to a role where you can truly make an impact, we want to hear from you. Apply now and be part of something extraordinary!

Please note Interviews will be held virtually on 12th & 13th September with local on-site second assessments on 16th &17th September.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team via our website . We also offer reasonable adjustments on the job.

We have a great opportunity for a Community and Challenge Events Manager working for the small but mighty Leukaemia UK, reporting to the Head of Public Fundraising.  As the Community and Challenge Events Manager you will be responsible for generating nearly a 3^rd of the income for Leukaemia UK, leading the team across a range of areas including virtual challenges, in-person events and community fundraising.
As part of this exciting role, you will identify opportunities, develop new fundraising products and deliver the Community and Challenge Events portfolio whilst leading a small team. Working closely with other areas of the charity such as the Marketing and Communications team and the Legacy and In Memory Manager to expand all opportunities to make a real change to people's lives. The team has a great learning culture and excellent leadership.

To be successful as the Community and Challenge Events Manager you will need:

• Experience of community and/or challenge events fundraising
• Line Management experience
• Project Management skills
• Ability to meet deadlines, prioritise, budget and plan
• Team player with a positive attitude

Salary: £40,000 - £50,000
Contract: 1 year FTC – open to working patterns
Location: Hybrid
Closing date: ASAP
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Kate's Home Nursing is a local charity, with a team of dedicated nurses providing a Hospice at Home nursing service for people at the end of their lives. Our team is passionate, skilled and dedicated and the feedback we receive daily tells us how much people value our service.

This is a great role if you are looking to work within a small team to lead and drive our fundraising efforts, using your own creativity, experience and proven skills. You will be able to help define our strategy and fund raising budgets and you will have opportunities to work with the community and local/nationwide businesses to help secure the funding we need to provide our hospice at home nursing service and bereavement support services.

Job title: Fundraiser
Location: Office based - hybrid
Basis: Part Time – 3 days per week
Reports to: CEO
Salary: £38,000 - £41,000 FTE

The Fundraiser is responsible for income generation from all available sources and for increasing awareness of the charity.

Main duties and responsibilities
• Develop and maintain the Fundraising Strategy, for approval by the CEO and Trustees, ensuring it’s then taken up and executed.
• Setting, together with the CEO and Trustees, and managing the fundraising budget.
• Overall responsibility for fundraising events and campaigns, including creating, organising, attending and all follow up actions.
• Recruit sponsors and volunteers for fundraising purposes, maintaining the database for these, being responsible for induction and training.
• Working with volunteers.

• Ensuring we are up to date with and adhere to all data protection and fundraising regulations, following the Fundraising Regulator’s Code of Conduct.
• Maintaining our Fundraising Policy, Volunteers Agreement and all other documentation relating to volunteers and fundraising.
• Supporting other people’s events, being the first point of contact for anyone raising funds on our behalf.
• Create and run marketing and promotional activities and materials.

• Maintaining and building relationships with supporters and donors.
• Responsibility for Just Giving and other fundraising platforms, this involves identifying and supporting new campaigns and fundraising events, thanking and providing full reports for the CEO.
• Responsibility for making full use of social media and our website in relation to all fundraising activities.
• Increasing income from wills.
• Increasing regular monthly donations.
• Community engagement.
• Increasing support from local business, whether financial or maximising access to their services at minimal cost.
• Reporting on all FR activities, both individually and cumulatively throughout the year. Reports are for CEO and Trustees in addition to people, trusts and organisations who give grants.

Requirements and skills
• Proven experience as a Fundraiser or similar role, including creating or working with budgets and strategy.
• Creativity.
• Persuasion skills.
• Strong leadership qualities. • Excellent communication skills. • Excellent organisational skills. • Skills to ensure income from digital fundraising is maximised.

General
• The person must fit in with our small team which involves being flexible, approachable, friendly and open.
• The competent use of technology and information systems is an essential requirement of this role. Staff are expected to be competent with the use of technology and information systems and understand their duties and responsibilities with regard to the appropriate use of personal data including sensitive personal data.

 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.

We are looking for an Academic Representation and Communities Coordinator who will help us develop and motivate 1000’s of volunteers in their role as Student Academic Leaders at a global top 10 university.

We’re looking a candidate who is passionate about developing an empowered community of leaders who are ready to represent their fellow students to bring about change at UCL.

We are on a journey to be one of the best students’ unions in the UK and the world and we want you to join us on that mission.

The role is a full-time and permanent contract.

Job description

The post holder will train, onboard and develop developing 1000’s of volunteers in their role as Academic Representatives. The role will provide support for our Academic Reps, to ensure they are empowered to bring about change at UCL that improves the lives of students. You’ll help our volunteers recognise the transferable skills they’ve gained, continue their leadership journeys and enhance their career prospects. The role holder will liaise with our Departmental Societies Team in the creation of ‘Departmental Hubs’ within the University which have a focus on representation, community building and community volunteering.

Knowledge and experience you can bring to the role:

• Previous experience of developing volunteers and delivering training.
• Experience of event management and communications.
• Knowledge and understanding of membership led organisations.
• Awareness of current issues and themes in Higher Education and Students’ Unions.

Skills you can bring to the role:

• Enthusiasm and a can do, problem solving attitude.
• Excellent communication skills (verbal and written) with the ability to present information clearly to a variety of audiences.
• Ability to engage with others in an approachable and inclusive manner.

How to apply

Please click Apply to be taken to our application form on our website.

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.

Interviews will take place on Monday 16 September, 2024.

Background to the role

AUKEL are recruiting a new Lead Advocate. We are looking to develop our advocacy offer to meet the complex needs of local residents in a challenging environment in a sustainable way.  Our Lead advocate will work with colleagues, partners and service users to develop a sustainable model that ensures East Londoners have their voices heard and choices respected in all decisions made with them.  

Job description

Job Purpose

· To work as part of the Advice and Advocacy team coordinating the advocacy service, providing both statutory and, where appropriate, non-statutory advocacy for eligible service users across East London.

· Using your excellent knowledge of related legislation, including the Care Act, the Mental Capacity Act, and DoLS you will support vulnerable adults in making decisions, having their voice heard and ensuring their rights are upheld.

Key Tasks

· To ensure that service users are aware of their options and can make informed decisions with accurate, and up-to-date information concerning relevant legislation. 

· To ensure that referrals are triaged appropriately to volunteers or referred to other agencies

· To challenge decisions made by third parties for service users.

· To work with partner agencies, professionals and service users whilst maintaining their own caseload of statutory and non-statutory cases, focused on issues and outcomes. 

· To help to develop and implement a sustainable long-term plan for the advocacy service. 

· To develop the relationship with our partners, Rethink Advocacy, Tower Hamlets Connect and others.

· To ensure that the experience of service users is positive and rewarding.

· To maintain accurate case records.

· To complete required monitoring reports and RPR report writing.

· To support with recruitment and supervision of volunteers assigned to the service.

Quality

To work with the Head of Advice and Advocacy to maintain Quality Performance Mark certification.

 General

· To meet regularly with line manager for support, supervision and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· This role reports to the Head of Advice and Advocacy and will have close functional links to the Information and Advice Team and Tower Hamlets Connect service.

· Close working with peers across partner organisations.

Person Specification

Experience

Essential

· High level of experience in similar work within the health and social care sector.

· Experience of working with vulnerable adults

· Experience of delivering to quality assurance frameworks , e.g. QPM

Desirable

· Experience of working in community partnerships.

· Experience of supporting volunteers.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· Knowledge and understanding of the principles of person-centred practice.

· Knowledge of all relevant legislation including the Care Act, Mental Capacity Act, Equality Act, Human Rights Act. 

Skills/Attributes

Essential

· Independent Advocacy Qualification Level 3

· Care Act Advocacy Qualification

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Excellent interpersonal skills.

· Ability to present to groups.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources effectively.

Desirable

Independent Mental Capacity qualification                            

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

· Ability to travel across AUKEL’s delivery sites.

Employment Details

Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at 82 Russia Lane, London E2 9LU

Salary  Between £31,930 and £35,020 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 4th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

We are recruiting for a Refuge Worker to join our team in Athena, Lewisham; the scope on this job involves….

Job Title: Refuge Worker

Location: Athena, Lewisham
Salary: £28,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9am on 9 September 2024

Interview date: 17 September 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We're looking for a kind, compassionate and resilient Support Worker to join our Domestic Abuse service in Kent. No personal care or experience is required, just the right values.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Support Workers enable women and children to move on successfully with their lives free from abuse.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Look Ahead Support Workers have the personal qualities required to manage these customer expectations alongside the responsibilities of their role. Day to day Support Worker activities include:

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Knowledge of the criminal justice system. Understanding of Marac
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Safety and Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain a clean environment..
Assisting in the recording and reporting of customer incidents..
Safety planning with customers.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Empowering customers to ensure they receive the service and benefits they are entitled to.
Encouraging customers to attend relevant programmes when appropriate i.e. Own My Life/ Recovery Toolkit to support successful move on.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Project Manager.

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

Essential:

Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Waltham Forest

£25,301.00 per annum, working 37 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. A Mental Health Support worker will provide support to customers helping them to develop the life-skills they require to move on to less supported accommodations or even independent living.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Building supportive, trusting relationships with customers, and creating a positive atmosphere within the service.

* Conducting regular key work sessions that are innovative and engaging to achieve Support Plan goals.

* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery

* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'

* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making.

* Undertake support work in partnership with external stakeholders to complement their interventions.

* Developing productive relationships with partner organisations to improve service outcomes.

* Demonstrate strong commitment to the team and to support colleagues in providing a high level of service and safety to customers.

* Involving customers in the design, development, and delivery of the service.

* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Working well as part of a group or team as well as independently
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* At least a year of previous experience working in a Mental Health sector or lived experience which has led to an understanding of the needs of the customer group.
* Good organisational skills
* Emotional resilience
* Able to assess risk with the support of team members and managers
* Computer literate
* Ability to self-reflect
* Ability to work independently and as part of a team
* Candidates must demonstrate an understanding of the challenges facing people with mental health needs.

Desirable:
* NVQ Level 2/3 or equivalent

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

BA Counselling Programme Leader

Location:  Waverley Abbey, Waverley Abbey House, Waverley Lane, Farnham, Surrey, GU9 8EP
Contract: Permanent,  Part time
Hours: 2.5 days per week
Salary: £40,935 FTE

JOB PURPOSE

This role is for Programme Leader of the BA Hons Counselling Programme. To ensure that the distinctive character of Waverley Abbey College’s counselling pedagogical frameworks are maintained. 

KEY TASKS

The key tasks that are outlined below may vary depending on the needs, and requirements, of the college’s undergraduate and postgraduate programmes. This means that not all of the tasks outline in this Job Description will necessarily be undertaken by the post holder.

The tasks are:

• To be responsible to lead the DipHE and BA Hons Counselling academic team in the successful delivery of its teaching, learning and assessment strategies.

To be responsible for:

• Collaboratively working alongside undergraduate tutors in the planning and implementation of the successful delivery of the DipHE/ BA Hons Counselling programme
• Collaboratively working alongside the DipHE/ BA Hons Counselling tutors in the planning, devising, writing and delivering of programme content

To be responsible for the structure and delivery of the DipHE/ BA Hons Counselling. Responsibilities include:

• Writing, reviewing, maintaining, developing, and teaching the content for the DipHE/ BA Hons Counselling Programme
• Keeping all training in line with academic and professional requirements as appropriate
• Maintain the integrity and ethos of the Waverley Integrative Framework and consistency with overall undergraduate Programme validated requirements
• Assist Waverley Abbey College as required in its annual budget process, keeping spending commitments in line with Waverley Abbey College’s agreed budget

Establish and maintain fair systems for student assessments, including: 

• Initial selection of students, taking due account of standards and Postgraduate admission procedures
• Maintaining standards in marking and grading of assessments
• Ensuring tutorial support and oversight of students’ personal development

• To engage in yearly reviews of Year Group Leaders, and the DipHE/ BA Hons Counselling courses, and reviewing programme teaching, learning and assessment contributing to the Universities’ EMER yearly return
• To have responsibility, in consultation with the head of faculty, for planning minor changes to the programme as required, ensuring that modules are up to date with the latest scholarship and professional practice, and at the appropriate point in the validation agreement with the university to prepare the programme for revalidation

To support, encourage, develop and manage the Year Group Leadership team, assisting them to deliver courses to the highest standard. Responsibilities include:

• Overseeing selection of Year Group contract tutors, in consultation with the head of the counselling Faculty
• Overseeing selection of other associates, in consultation with the head of the counselling Faculty (role players, supervisors, facilitators, etc.)
• Line manage and provide oversight of Year Group Leaders, including teambuilding and individual appraisal and feedback
• To conduct two appraisals of Year Group Leaders each year 

Supported by the head of the counselling faculty, to be responsible for the welfare, spiritual well-being and psychological safety of students, within the parameters of the course. Responsibilities include:

• Offering pastoral support, dealing with student complaints and grievances, and handling any cases of academic misconduct, in line with Waverley Abbey College policies and procedures

• To attend residential training teaching blocks and to provide oversight of the quality of the delivery of the programme
• To oversee and engage in some marking and lecturing responsibilities, including facilitating small groups: process groups, group supervision groups, observed practice groups etc.
• To continue personal professional development through professional conferences, further education and training etc.
• To maintain a personal counselling caseload (e.g., in private practice or at an agency) in accordance with the highest standards required by professional bodies, including having professional indemnity insurance, clinical supervision, and any other requirements in accordance with the context of the practice (e.g., DBS check)
• Attendance at Waverley Abbey College Team meetings, Academic Boards, Programme Boards, Exam Boards and events such as Graduation Days
• To attend two college-wide all staff training days per year
• To research and write some academic papers, peer reviewed journal articles and academic books
• To be, or become, a Senior Fellow of the Higher Education Academy
• To have BACP/ ACC full membership, or other recognised professional body
• Any other reasonable duties as requested by the post-holder’s line manager
• To ensure that all timetables and course delivery needs are planned and implemented
• To work collaboratively with the Academic Registrar for all Assessment Boards and Academic Boards ensuring that college procedures and policies are adhered to fairly and properly
• To produce programme reports for Assessment Boards and Academic Boards
• To attend Programme Voice groups
• To attend Programme Leaders’ meetings
• To oversee the process of ensuring that students obtain placements, paying careful attention to encouraging them to obtain their full supervised placement load each academic so that students might progress
• To interview potential students for entry on to the DipHE/ BA Hons Counselling programme, ensuring a strong collaborative relationship with the college’s Admissions Team

Sound interesting? This is a part time opportunity commencing on 1st January. Please apply using a cover letter and cv before 13th Sep 2024.

Closing date: 13-09-2024

REF-216 193

We're looking for a kind, compassionate and resilient Night Support Worker to join our RBKC Mental Health Service in Kensington and Chelsea.

£12,428.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
You will be working 2 shifts of 10 hours per week on a rolling rota. You will be required to work some weekends and bank holidays.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Maintaining standards of cleanliness and hygiene at the service, cleaning the staff offices, communal areas, lounge, kitchen, corridors and disposing of refuse.
- Assisting in the recording and reporting of customer incidents
- Documenting support to customers by updating summary contact sheets, Detailed contact records, incident reports and handovers.
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks, fire equipment checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Us 

The Barbican is an international arts, conference and learning organisation in the heart of the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

About the role 

Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work? 

We’re seeking a Development Assistant to join the Barbican’s Development department, who are responsible for securing income for the Barbican from a variety of sources including donations, grants, patronage, sponsorship and corporate memberships. 

This is an excellent opportunity for someone looking to build on their fundraising experience and contribute to the work of an exciting multi arts venue at a key point of change for the organisation. The successful candidate will be a strong analytical thinker who can work with multiple systems and prioritise and manage different projects simultaneously. The successful candidate will be supported to gain experience across the full spectrum of fundraising activity. 

 The Development Assistant supports our fundraising goals in these key areas: 

· Supporter CRM database (Spektrix) 

· Gift Administration 

· Audience Giving fundraising

· Office management 

· Reporting and insight 

· Data governance and compliance 

This operational support underpins the success of the Development Department and plays an important role in supporting growth and success of an ambitious fundraising team. This position plays a vital role in assisting in the delivery of efficient administration for the Development team, the highest standard of donor relations and event support. The post holder will work closely with the Development team and provide donor and event-related administrative support for fundraising programmes across the department. This role will join a growing team inside a dynamic institution. As such, there is ample opportunity to shape new processes that help the team achieve financial growth in support of an ambitious and exciting future. 

The ideal candidate will have a good organisational and communication skills and a creative mindset and will work to deliver a wide range of high-level administrative tasks.

 If you feel inspired to support the future of the Barbican and have a passion for fundraising and creativity, then we hope to hear from you. 

To view the full Job Description and Person Specification, please see the ‘Job Information Pack’.

Barbican Benefits

We offer a wide range of employee benefits, including flexible working, annual pay progression and an annual pay review, a generous pension scheme, season ticket loan and cycle to work schemes, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will have access to Employee Assistance Programme, trained Mental Health First aiders and City of London employee networks 

How to apply

Click apply for more information and to apply.

The advert may close prior to the date stated if a large volume of applications are received.

If there are any issues with the application process, please contact the Barbican Careers team.

Deadline for applications is 23:55 on Sunday 8 September 2024, please note the advert may close prior to the date stated if a large volume of applications are received. Please do submit your application as early as possible to avoid missing out as we are unable to accept late applications. We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental health service in Ealing

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents

- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full job description on our Website

Job description

We seek an enthusiastic, motivated, and highly organized administrator to provide admin support for our Inclusive Cycling team. You will help people from diverse backgrounds, including those excluded due to age, ethnicity, economic disadvantage, disability, or health issues, to access the benefits of cycling.

You will act as a friendly, reassuring first point of contact providing support for those seeking our services. As a part of a small team of colleagues, you will work to ensure the smooth running of our services and play a key role in assisting the promotion of our activities. You will be in charge of keeping accurate records on our database so that we can report to our funders.

While your role will primarily be office-based, you will have the opportunity to go out and engage with our projects, meet the people we work with, and witness first-hand the positive impacts of our work. Additionally, you will have the chance to help shape our direction as we develop and grow as a team.

Whilst you will have at least some previous administration or customer service experience, a positive attitude, willingness to learn, attention to detail and excellent customer service skills are most important.

Key responsibilities

• Serve as the primary contact for public inquiries (phone, email, online) and assist with requests, bookings, and customer service.
• Coordinate with colleagues to manage activities, events, and bookings for venues, freelancers, and volunteers.
• Troubleshoot issues with service users, freelancers, and volunteers.
• Maintain accurate records using our database and IT systems; assist staff with information requests and system use.
• Ensure data security, hygiene, and GDPR compliance.
• Provide invoicing and financial details to the Finance team.
• Schedule maintenance for loan bikes and arrange their transportation.
• Order tools, equipment, and office supplies, and manage office logistics (e.g., meetings, storage of donated bikes).

Person specification

Essential

• Strong customer service skills with a friendly telephone manner and confident communication (spoken and written).
• Proficient in Microsoft Office (Word, Excel, Outlook) and office management applications, with a willingness to learn new databases and software.
• Ability and willingness to learn confident use of databases and different software types.
• Detail-oriented, proactive, and highly organized, with the ability to stay calm under pressure.
• Reliable, punctual, and numerate.
• Friendly, compassionate, and approachable, committed to equality, diversity, and accessibility, as well as continuous professional development.

Desirable

• Some administration/office assistant/customer service experience.
• Experience in creating and updating records and databases with personnel, financial or other data.
• Basic knowledge of GDPR and cybersecurity.
• Knowledge of cycling issues and their relevance to environmental, health, transport and social inclusion agendas.

Why join us?

• 32 days paid leave in each holiday year (incl. public holidays)
• 5% matched contribution to pension
• Company Sick Pay
• Staff discount on refurbished bike (or Cycle to Work scheme for new bike)
• Free cycle training
• Free annual bike service
• Techscheme
• Team building meetings and socials
• Professional development opportunities

About Life Cycle

We work with people of all ages, abilities, and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.

We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:

1. Bikes that are safe, smooth and fun to ride. 
2. Cycle training for all ages and abilities. 
3. Cycling activities for people with additional needs. 
4. Industry-accredited training for the public - and people in prison.

Our vision

A world with clean air and healthier people, where cycling is the chosen mode of transport, for most people, for short daily journeys.

Our mission 

To help more people experience the benefits of cycling – transforming lives and the environment.

To apply

Please apply via the application form on our website.

Deadline: 6th September

Interviews: 24th or 25th September

Start date: As soon as possible.