Learning Jobs

The Peer Support Worker / Youth Worker with lived experience will work alongside our therapy team facilitating training and groups. Based at our Wymondham office and throughout Norfolk.

Peer Support Worker / Youth Worker with Lived Experience
Location: Wymondham, Norfolk, NR18 0AN
Salary: £25,350 pa, pro rata
Hours: 30 hours per week
Contract: 1 year fixed term (subject to extension)

About us

Cup-O-T: Wellness and Therapy Services provides accessible, creative, evidence based mental health support and training to empower communities, young people and families.

We believe that everyone should have early and easy access to the support they need to live with purpose and meaning.

We focus on the physical, mental and emotional wellbeing of our young people working with them to make lasting changes to their lives and helping them play a positive role in their communities.

We offer outdoor-based occupational therapy programmes as well as family and community sessions across Norfolk. Our programmes empower young people aged 7-25 and families, who face complex and difficult challenges in their lives.

We deliver high quality training that empowers people with lived experience of mental health services and enables schools, workplaces and community groups to support people.

The role

We are looking for an enthusiastic team member with lived experience of receiving mental health support, who understands the role that positive activities can have for the health and wellbeing of young people, adults and families.

In this post you will be:

• Facilitating our peer support worker training
• 1-2-1 mentoring of trainees on the PSW training
• Co-facilitating occupational therapy groups in the community and at the therapy woodlands
• 1-2-1 sessions for young people
• Supporting community events to promote services and run activities
• Visiting schools and community groups.
• Supporting the gathering of testimonials, feedback and generating reports for funders and supporters.

Benefits

• Having a positive impact on people and the planet and development of a small social enterprise
• Pension contributions
• A competitive pay structure - above the National Living Wage
• Working hours between 9am - 5pm (with the exception of some weekend and evening work when required)
• Working alongside registered therapists and experienced outdoor instructors
• Friendly working environment within a supportive and exciting department
• Extensive team training and a commitment to staff personal development, including annual team away days
• 5.6 weeks’ paid holiday a year (pro rata calculations) including bank holidays

Closing date: We will be interviewing for the role on a rolling basis - arranging interviews as we receive suitable applications.
Interviews will take place at our office in Wymondham, Norfolk.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are proud to be an accredited Living Wage employer for all our team members.

No agencies please.

An exciting opportunity has arisen to join us as an Outreach Worker supporting individuals who are homeless with complex needs and have been excluded from services.

Richmond Fellowship works as part of the Bridge the Gap Alliance within a well-established, multidisciplinary team set up to meet the needs of homeless people based in East Surrey. We provide support to clients with interventions through specialist workers including Mental Health, Substance Misuse, Community Inclusion, Homelessness, Crisis Prevention, Social Work, and financial support.

We are currently seeking an Outreach Worker who will be responsible for engaging with individuals with multiple and complex needs and working alongside internal & external agencies. You will support people through their journeys into statutory and voluntary services. The post holder will be expected to navigate local service provision, building strong relationships with a range of different professionals whilst advocating on the client’s behalf.

We will work with local partners to co-ordinate the care of clients to influence change in the way that organisations provide services to individuals facing multiple needs and exclusions. Applicants must have empathy with the client group and the ability to work within the ethos of Richmond Fellowship.

You will need to enjoy working with people, have a “can do” attitude and show commitment, resilience, empathy and good basic admin and IT skills. to effect system changes that can more effectively support those with complex and multiple needs and ensures that positive changes are made in the way that local services are provided.

You will work with individuals and their support networks to create personalised service plans, with the long-term aim to secure sustainable wellbeing, attend Operational Meetings to discuss clients’ needs and situations, enabling access to appropriate services and ensure that barriers are addressed so that service users can access suitable services. They will work with voluntary and statutory sector organisations to develop a personalised case management approach for homeless individuals with multiple and complex needs.

You will have experience of helping vulnerable people to identify personal goals and supporting them through a process of change, building supportive, trusting relationships with clients and working proactively with other members of the team to handle the service caseload and administrative responsibilities.  They will support clients to set personalised goals in the form of a Support Plan, conducting regular key work sessions that are innovative and engaging to achieve Support Plan goals and ensuring ongoing assessment and management of risks associated with clients within an attitude of ‘positive risk taking’.

This is a fixed term post that ends on 31 March 2025. There are two part time posts available requiring the post holder to work 18 hours per week. This role includes evening and weekend working.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

HMP Peterborough

Job Summary

Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons.

If so, St Giles and the Wise Group are looking for a Women’s Wellbeing Coach to be an integral part of a multi-agency team providing person-centred support, where you will deliver holistic and trauma informed Women’s services to females on remand or unsentenced.

Who are we?

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

About this exciting opportunity

As Women’s Wellbeing Coach, you will provide person-centred support to a caseload of service users, who will be female adults aged 18 years and above on remand and unsentenced within HMP Peterborough.  This role will involve completing Trauma Informed assessments and developing, in collaboration with each service user, action plans which will result in timely and prescribed outcomes being achieved.

We will also rely on you to create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users and to deliver a range of interventions which contribute towards achieving pre-determined targets.  Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales are both essential aspects of the role, as is providing updates and reports, where required, using a range of formats.

What we are looking for

• Experience of working with females and supporting them to achieve positive outcomes.
• Experience of engaging successfully with challenging people.
• Proven record of delivering one-to-one and group coaching solutions.
• To have a relevant qualification to a good standard or be working towards one.
• Independent Domestic Violence Adviser (IDVA) qualification or willingness to be trained to the required level.
• Knowledge and understanding of the requirements of managing a caseload.
• The ability to assess clients’ needs and provide tailored, person-led support.
• Excellent interpersonal, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult Workforce only.

Previous applicants need not re-apply.

This role is subject to prison vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing: 08th Sept 2024. 11:00pm   Interviews: 16th Sept 2024

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Queen Street as a Recovery Worker.

Queen Street is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

Due to the nature of the role a driving licence and access to a car is recommended.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter via our website explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction. 

We are seeking experienced counsellors who are passionate about delivering a quality service.

Why Join Us: 

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community. 

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon. 

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. 

Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference. 

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

About The Role

The Head of Communications and Marketing maternity cover will oversee delivery of our communications and marketing strategy, designed to respond to the organisational Business Plan 2024 to 2027. It’s an exciting position, as we expand our strategy and team, with scope to further build our public profile across a variety of key audiences and, ultimately, enhance the sustainability of our work.

The role has oversight of all communications functions at Youth Music including content, marketing, digital, campaigns, PR and insights. Working across all teams in the 30-person organisation, the Head of Communications and Marketing role will be about ensuring that everything fits together both operationally and strategically.

The successful candidate will oversee the team in embedding our brand new website (due to launch Autumn 2024), and exploring ways of developing our content strategy. They will also lead on several campaigns – from raising awareness of the funding crisis, to the annual Youth Music Awards event.

The role reports to the Chief Operating Officer. It sits in the Core team, working strategically across the organisation as a member of the Executive Group (formed of Directors and Heads) and Planning Group (formed of Senior Executives and Managers). It includes line management of the Digital Marketing Manager, Internal Communications Lead and Insights Manager, as well as several external suppliers and agencies. 

About You

You’ll be an ambitious, proactive, strategic and creative communicator with excellent project and people management skills.

You’ll have previous experience of leading a communications function working across multiple teams and agencies, with a track record delivering results. 

Bold and passionate about our cause, you’ll be inspired by the idea of empowering young people to tell the stories of how they are transforming their lives through music. A highly skilled communicator and storyteller, you’ll combine a keen eye for detail with an ability to see the bigger picture. Able to plan, execute and operate at pace, you’ll have a strong understanding of brand building, and the role of communications as part of this.

You’re engaged with the external environment, current affairs and social media platforms. You’re able to proactively spot and exploit relevant communications opportunities and have experience in maximising the potential of digital marketing for a brand. You’ll recognise the potential to be unlocked across Youth Music’s various channels and can work strategically across the organisation to achieve this.

You’ll thrive under pressure and can work flexibly to juggle multiple and competing priorities. You’re a strong team worker able to collaborate and drive your team, external agencies, freelancers, and senior stakeholders to achieve great outcomes.

Key Responsibilties

Strategy and Planning

• Building the brand and reputation of Youth Music as the UK’s leading young people’s music charity.
• Delivering an ambitious and high-impact communications strategy and overseeing its implementation and communication across the organisation.
• Playing an active role in the Executive Group, informing strategic decision making.
• Collaborating with Youth Music’s trustees, keeping the group informed on communications activity, and equipped with key messaging. Also engaging relevant individuals where appropriate for their expertise.
• Overseeing implementation of Youth Music’s new digital marketing strategy. 
• Working alongside the PR agency and CEO to ensure continued growth in media presence.
• Ensuring consistency in key messages, audiences, visual identity, house style, tone, and appropriate language.
• Advising and supporting Youth Music colleagues, funded partners and young creatives on communications strategy.
• Ensuring that Youth Music meets and reports on all communications targets (including requirements from major funders National Lottery via Arts Council England, People’s Postcode Lottery and partners).

Insights and advocacy

• Embedding insights and evidence into our communications outputs to create compelling campaigns, support fundraising, and demonstrate our impact.
• Leveraging Youth Music’s evidence of ‘what works’ to influence policy and create thought-leadership opportunities.
• Leveraging our advocates and ambassadors to amplify our insights, impact and storytelling.

Copywriting and Editing

• Editing, copywriting and sign-off (as required) of key documents and text.

Media and PR

• Leading on the relationship with external PR agency, ensuring they’re delivering on proposed plans and KPIs. 
• Co-ordinating with colleagues to source appropriate projects, case studies and spokespeople for media opportunities.
• Identifying potential PR risks and supporting Senior Leadership Team/Executive Group on crisis management.
• Acting as a public advocate and spokesperson as required.

Management and Communication

• Managing the communications team.
• Overseeing relationships with external communications suppliers, supporting managers with day-to-day responsibility for agency management.
• Ensuring internal colleagues are aware of external trends and issues affecting Youth Music’s work.
• Co-ordinating communications needs from across the organisation.
• Leading the communications team in monitoring, evaluating and improving performance of all communications activities, and sharing successes/learnings internally.
• Ensuring compliance with relevant Youth Music policies, including data protection, safeguarding, and equality, diversity and inclusion.
• Keeping up-to-date with best practice in communications and digital innovation.

Person Specification

Essential Experience

• Minimum 2 years management experience leading a communications team.
• Informing strategic decision making at Trustee and Executive level.
• Managing colleagues at management level.
• Building and strengthening the brand and reputation of a leading organisation.
• Experience across content, marketing, digital, campaigns, PR.
• Effective agency management.
• Applying strong interpersonal and communication skills to manage relationships with senior colleagues,  agencies, direct reports and colleagues across the organisation.
• Excellent project management to deliver and implement strategies, campaigns and initiatives.
• Strong attention to detail, including ability to adapt copy for different audiences and ensure adherence to brand guidelines.  

Desirable Experience

• Experience in a charity, agency, youth or music organisation.
• Crisis management.
• Knowledge of best practice in communications and digital innovation.
• External environment and current affairs knowledge and networks.
• Understanding of the music education and/or music industries landscape.
• Passion for music and interest in its benefits for individuals and society.
• Working with insights data.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

London

South East and East London (London boroughs of Southwark, Lambeth, Lewisham, Greenwich, Merton, Sutton, Hackney, Tower Hamlets)

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Closing date: 31 August 2024

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Family Support Worker

£23,000 per annum + benefits (company car, 25 days annual leave, reward scheme and pension)

Weston-super-Mare to cover the South West

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our South West Care Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role will cover the South West focusing on the Weston-super-Mare area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health Service in Richmond.

£20,415.00 per annum, working 28 hours per week. Benefits include 25 days Annual Leave (pro rata), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The purpose of this role is to enable vulnerable people living in a variety of different tenures and different geographical areas to move towards greater independence by providing a flexible and individually tailored support packages. The Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives, and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.

This role includes shifts between Monday and Friday, 9:00 - 17:00.

For a full job description, please visit our website.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Building supportive, trusting relationships with customers.

Working proactively with other members of the team to handle the service caseload and administrative responsibilities.

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

Engage in learning and development activity to increase knowledge and skills

Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate

Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Involving customers in the design, development and delivery of the service

Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Salary: £23,400 - £25,192 pa depending on experience, pro rata

Contract: Permanent

Hours: Part Time, 0.5 full time equivalent (18.75 hours a week spread over at least 3 days)

Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury

Closing date: Monday 9th September 2024

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

MAIN DUTIES AND RESPONSIBILITIES

Admin Tasks

• Process incoming referrals to our services
• Liaise with referrers and team members as required and respond to queries efficiently
• Coordinate participants and materials for survivor group programmes and team training sessions
• Coordinate the rota for One Stop Shop drop-ins
• Respond to enquiries received via our phone or admin email account
• Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
• Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
• Input information to spreadsheets and our case management system
• Develop our administrative processes to improve effectiveness
• Work with and provide support to the wider team as required

General

• Uphold the core values of the Rising Sun and work towards our vision.
• Work professionally and to a high standard
• Demonstrate a personal commitment to continued professional development
• Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse
• Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

Experience

• Experience in an administrative role
• Experience working across different teams (D)
• Experience coordinating events/activities (D)
• Experience of working for a charity or not for profit organisation (D)
• Experience of supporting or providing advice to survivors of domestic abuse (D)

Knowledge and Skills

• Excellent planning and organisation skills with the ability to prioritise
• Confident using MS Office including Word, Excel and PowerPoint
• Excellent communication skills, both written and verbal
• Effective team working skills
• Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
• Confident using On Track, our case management system (D)

Personal Qualities

• Passionate about the aim and values of the Rising Sun
• Self-motivated and pro-active
• Solution focused and creative in approaching new challenges
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

How to apply

Please download the job pack from our website and complete the application form at the end of the document. Send us your application by 9th September 2024.

We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.

Essential Criteria

• 3 years' recent experience in a support role
• 2 years' recent experience of managing and supervising staff
• 2 years' recent experience managing a budget with a number of Income and Expenditure streams 
• ​​​​​​​2 years' recent experience of service delivery and development

Desirable Criteria

• Experience of leading a team within a supported accommodation environment
• ​​​​​​​Full valid driving licence, or if a disability debars you from driving, access to a suitable means of transport to meet the requirements of the post in full

​​​​​​​​​​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• Free Access NI check
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.

​​​​​​​Great Place to Work Accreditation
Achieving the Great Place to Work accreditation is a testament to our dedicated staff. As we celebrate, our commitment to continuous improvement remains steadfast. We pledge to foster a culture of ongoing enhancement, marked by recognition and appreciation. Moving forward, we are determined to make Simon Community an even better workplace. 

If you are passionate about making a positive impact on the mental health and well-being of individuals and families, we encourage you to apply to join our dedicated team as a Community Mental Health Practitioner. You’ll be responsible for enhancing the care for service users with complex mental health needs by planning and implementing appropriate care using validated rating scales, risk profiles, assessment protocols, and individual care plans.

If you have:

• Experience working in mental health services.
• The ability to assess and manage risk using a therapeutic framework.
• Excellent prioritisation skills
• The ability to develop and maintain working relationships

Then we think this role would be great for you!

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!

What’s in it for you?

Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:

• Commitment to flexible working
• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity, and adoption benefits
• Care workers discounts
• Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.

As an organisation we believe people can only be at their best and thrive when they can be their authentic self!

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality.  This role is ideal for someone who is  looking to apply their proven management and therapeutic skills alongside the area of social action. 

We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.  You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life.  Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

JOB DESCRIPTION

Job Title: Fundraising and Partnerships Manager

Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.

Reports to: Executive Director

Salary: £30,000 pro rata

Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.

By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location:Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: Permanent, pending a successful 6-month probationary period

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.

FUNDRAISING

1.1 Fundraising Management and Donor Liaison:

• In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
• Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
• Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
• Support the Executive Director with fundraising and reporting to individuals and trusts.

1.2Events

• Plan and manage, in collaboration with the Action Village India team, the events for the year
• Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
• Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.

1.3 Individual Giving

• Planning and delivering our regular appeals and engagement communications.
• Develop new ways to engage our supporters’ base and grow income from Individual Giving products.
• Build engaging journeys to retain existing supporters and develop more supporters.

1.4 Communications and Development Management

• Create communications content that inspires supporter engagement and promotes loyalty.
• Contribute relevant material and content to Action Village India newsletters.
• To design and produce communication materials – Annual Report and Appeals
• Supply project information to support appeals to individual donors, and at public events including WOMAD; co-organise the exhibition at WOMAD.
• Work with partners to generate engaging communications and marketing materials about the progress of their work, including visual content.
• Work with partners to generate material on which to base awareness-raising and educational work in the UK, where appropriate.
• Manage the creation of the organisation’s content, for example, leaflets, webpages and annual reports.
• Work closely with the Communications and Administrative Assistant to support the creation of social media content and other customer relationship material, ensuring this feeds directly into the Communications Strategy.
• Support the Executive Director in monitoring and assisting with formal progress reports to funders, and any other work based on the organisation’s requirements.

GENERAL RESPONSIBILITIES 

• Represent Action Village India as required.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Cover for colleagues or undertake other duties commensurate with the accountabilities of the post as necessary.

PERSON SPECIFICATION

EXPERIENCE

• Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
• Proven experience in writing project proposals and reports for funders.
• Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
• Experience co-organising events and fundraising activities.

KNOWLEDGE and SKILLS

• Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
• Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
• Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
• Ability to absorb, filter and re-present information for new audience

PERSONAL QUALITIES

• A passion to support humanitarian activities that benefit the most vulnerable.
• Excellent communication skills: presenting complex information clearly, concisely and persuasively.
• Proficiency in using Excel.
• Ability to stay focused and efficient in the face of changing priorities and multiple demands.
• Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
• Excellent organisational skills, including ability to work systematically to deadlines.
• Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.

DESIRABLE REQUIREMENTS

• Experience of working in partnership and solidarity with national and local NGOs.
• Ideally, experience of working in international development with a specific focus on Asia and India.
• Clean driving licence
• IT skills
• Photoshop and Indesign experience

OTHER REQUIREMENTS

• Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
• Able to travel to rural India if required
• Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
• Commitment to the values, vision and ethos of Action Village India.

CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September

Selection Process and timescales:

1. 9am Monday 16th September 2024
   Deadline for applications
2. Wednesday 18th September
   You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview.
3. Monday 23rd September 17:00
   Deadline for submission of written exercise(s)
4. Thursday 26th September
   Interviews
5. You will be informed of our decision on your application and interview as soon as possible after 26th
6. Wednesday 2nd October or when discussed and agreed
   First possible starting date or starting date when discussed and agreed.