Learning jobs in norland, sowerby bridge
Director, Home-Start London
Lead. Innovate. Transform Families’ Lives.
Are you a visionary leader with the drive to make a real impact? Do you thrive in an entrepreneurial environment where collaboration and innovation are at the heart of everything you do? Join us as our next Director!
Home-Start London is seeking a dynamic and strategic Director to lead our charity and drive the growth of our family support network across the capital. This is an opportunity to lead a forward-thinking organisation helping to empower families through vital community support.
Location: Home-based
Salary: £50-55,000
Type: Permanent
Hours: 4 days per week (28 hours). Hours can be worked flexibly.
About Home-Start London
We have a big ambition: to ensure that no parent in London feels alone and every child has the best start in life. Our network of 16 local Home-Start charities in the capital provides volunteer-led home visiting, group and other support to parents and carers with young children facing challenges such as social isolation, mental health difficulties, and poverty. Our work focuses on building new partnerships and securing funding, facilitating shared learning and more coordinated services, and amplifying the voices of disadvantaged families with young children to drive wider change. We are part of the national Home-Start movement.
About the role
As Director, you will be the public face of an impactful and dynamic charity. You will ensure successful delivery of our strategy and lead on developing new partnerships that build financial sustainability of the charity and grow support for our wider network. Working with your small but mighty team and Home-Start staff and trustees across London, you will ensure we provide quality support to our network that drives increased impact. Your professional development and growth will be well supported.
What you’ll do:
- Lead and inspire – Be the public face of our impactful charity, shaping strategic direction and acting as a key advocate and spokesperson.
- Drive growth – Identify funding opportunities, promote collaboration, and build new partnerships.
- Oversee strategy and operations – Ensure good governance, robust financial management, and effective implementation of policy and plans.
- Innovate and evolve – Respond to new opportunities and challenges with creativity and resiliance to drive sustainability and impact.
About you
To thrive in this role, you will be a highly collaborative leader with experience in a senior role. You will be a brilliant networker and communicator, able to inspire and build trusted relationships. You will be a strategic thinker who can balance big picture vision with the practicalities of running a small charity. You will be a skilled fundraiser with a track record of securing income from a range of sources and you will be a passionate champion for families with young children in London.
Inclusion matters
At Home-Start London we believe that equality, equity, diversity, and inclusion are fundamental to achieving our purpose. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.
Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role and/or how we can make the recruitment process more accessible for you.
How to apply
See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).
Closing date for applications is Monday 28th April.
First round interviews will be held w/c 5th May.
Second round interviews will be held w/c 12th May.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
- Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location
What is a Portfolio Delivery Test Lead?
As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.
You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business
The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business. The role will support other teams in DDaT such as test and release or regression testing with the Product team.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Design and implement fit-for-purpose UAT frameworks aligned with business goals.
- Create detailed test plans, cases, and criteria to reflect business requirements.
- Manage a test environment mirroring production, including representative test data.
- Define UAT timelines and milestones to keep projects on track.
- Collaborate with users to create actionable test scripts and scenarios.
- Lead testing, track progress, and manage defects with prioritisation and retesting.
- Ensure testing rigor, support methodology development, and oversee collection of test evidence.
What we’re looking for:
- Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
- Proven ability to use, manage, and suggest automated testing tools.
- Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
- Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
- Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
- Ability to build and maintain effective relationships with internal and external stakeholders.
- Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
- Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
- Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, giving children the opportunity to engage at school and break the cycle of poverty.
In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 12,000 bed bundles to children to date.
Our cause and story have captured the nation’s attention, and we have been provided with an incredible national platform that has seen us appear on local and national TV, on the radio, and in the national press. This has included appearances on BBC Breakfast, ITV News, Channel 4 News, Radio 5 Live, BBC Look North, and The Independent newspaper supported our Christmas 2023 appeal, culminating in Zarach being the front-page story on Christmas Day.
In our short history, we have received continual funding support from a range of charitable trusts & foundations, businesses, and individuals, providing a great overall income and resources mix.
With an estimated 4.5 million children in the UK living in poverty – including 1 million experiencing destitution and around 900,000 living in bed poverty – we have an aspiration to reach more children, in more areas of high need across the country.
We are now looking to appoint, for the first time, a dedicated Fundraising Events Manager to work within our small and dynamic Fundraising & Supporter Engagement team. You will help us unlock the financial and awareness-raising potential that a programme of events can deliver as we seek to lift more children out of bed poverty across more parts of the country.
As our ideal candidate, you will need to be within commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team.
You will be someone who has proven experience in fundraising event management and/or the delivery of successful corporate events, from concept to execution.
Alongside your fundraising-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working within a charity or not-for-profit organisation, due to some of the specialities that come with this. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website, and the coverage of us across social media.
The client requests no contact from agencies or media sales.
Programme Lead (North West & Yorkshire)
Salary: Starting Salary: £34,237- £36,853 depending on experience, skills and qualifications*
(see below for more details on remuneration)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
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You are flexible, can think on your feet and can bring your own experiences to the work we do.
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You are highly-organised, look for solutions and can prioritise and manage a varied workload.
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You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
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You are willing to travel nationally on a frequent basis (2-3 days a week) during term time; this will include regular overnight stays.
Application details
We are looking to hire someone whose location is well connected for reaching our schools in the North West and in Yorkshire and Humber. Please send your most recent CV and a document answering the questions below:
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Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
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Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
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Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Closing date: Wednesday 30th April
Interview dates: First round phone interviews on Tuesday May 6th and & Wednesday May 7th
Second round online interviews for shortlisted candidates on Friday May 9th and Monday May 12th
Start date: August 2025
Terms: Permanent, subject to successful probation review at 3 months.
Contract: This is a full time post, but we would welcome applications from those looking for part-time or flexible working.
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Summary
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Grade: Associate
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Role: Global Associate, Impact
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Location: This role is open to candidates in Europe (France, Germany, Spain, Switzerland, Sweden, United Kingdom) and North America (Canada, Mexico, United States of America). Please note we currently do not have the infrastructure to support visa/right-to-work sponsorship and you must be living and authorised to work in one of the countries mentioned here.
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Reports to: Global Senior Manager, Knowledge Learning and Impact
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Employment Type: Permanent/Indefinite, Full time
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Hours per week: 35-40 hours/week (depending on local labour laws)
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Compensation: Salary will be benchmarked to the country of residence. Please see our current salary bands here.Salaries at CPI are non-negotiable in line with our pay-equity policies.
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Closing Date: 28th April 2025, 23:59/11:59PM CEST (Central European Summer Time)
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organization, our global footprint is expansive. We have dedicated and innovative teams in Asia,Australia/ Aotearoa New Zealand,Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, communications, and impact partnership across the regions.
The Global Knowledge, Learning, and Impact (KLI) function, embedded within the Communications and Impact team, focuses on generating, sharing, and applying knowledge and insights to understand and maximize the organization's effectiveness and impact. Taking a macro perspective of programs implemented with CPI, the team leads and/or supports monitoring, evaluation, research, and learning initiatives, ensuring data informs communication strategies and program development for greater social change.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
Position Overview:
As the Global Impact Associate, you play a crucial role in contributing to the organization's overall effectiveness. Your multifaceted role involves maintaining the retrospective knowledge repository, managing data collection instruments, leading story collection efforts, deriving thematic insights, and supporting strategic KLI activities. You are instrumental in operationalizing impact practices, preparing reports, facilitating organizational learning, and conducting research on prioritized themes.
Key Responsibilities:
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Developing data collection tools and systems and liaising with the respective program teams to manage and upkeep them.
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Conducting data analysis, including (1) qualitative interviews with current and previous programmatic staff, partners, and participants, (2) quantitative data from surveys (3) literature reviews on thought pieces across the broader ecosystem.
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Drafting reports, visuals, and presentations to communicate trends and insights from our programmatic body of work framed for internal and external audiences.
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Managing and updating organisational knowledge repository systems by coordinating with teams across the organization.
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Working in conjunction with the Senior Manager to develop strategic pieces, including annual reports, learning circles, communities of practice, etc.
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Regularly engaging in feedback practices with managers and peers in an effort to upskill and grow within the portfolio
Skills & Qualifications:
We are looking for someone who has:
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1-3 years of professional experience in a relevant area, with some understanding of how impact is evaluated in development work (e.g., reporting to funders, managing data, and using systems approaches).
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Qualitative and quantitative data analysis skills, especially in translating observations into resonant stories and actionable insights
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Ability to cultivate strong relationships with diverse stakeholders and seek timely feedback from their manager
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Strong project management skills with an ability to anticipate challenges, plan ahead and independently prioritise tasks
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Commitment to learning about and advancing Diversity, Equity, Inclusion and Belonging within the impact work and broader engagements at CPI
The client requests no contact from agencies or media sales.
Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.
We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.
About the Role
As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:
- Provide specialist advice on disability benefits, social care, education, and healthcare services.
- Advocate for individuals and families, ensuring they receive the support they need.
- Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
- Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
- Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
- Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.
This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.
Essential Experience & Skills
- Experience providing advice and support to individuals with disabilities or long-term conditions.
- Strong knowledge of social care systems, disability benefits, and education support.
- Experience in advocacy and casework, supporting individuals with complex needs.
- Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
- Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
- Ability to work independently, manage a varied workload, and use initiative.
- A deep understanding of the challenges faced by individuals with rare genetic conditions.
Desirable Experience & Skills
- Experience working remotely as part of a dispersed team.
- Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
- Access to a car for travel (mileage and travel expenses reimbursed).
Why Join BBS UK?
BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.
By joining us, you will:
- Have a direct and meaningful impact on people’s lives.
- Be part of a supportive, close-knit team that values collaboration and innovation.
- Work flexibly from home while engaging directly with the community.
- Receive ongoing training and professional development.
- Help shape the future of support services for people with BBS.
Additional Information
- DBS Check: An enhanced DBS check is required for this role.
- Safeguarding: Completion of safeguarding training within the first month of employment.
- Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
- Travel Expenses: Covered for outreach work in line with BBS UK policies.
How to Apply
If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 27th April 2025
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.


The client requests no contact from agencies or media sales.
Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.
Salary: £39,000.
Location: Homeworking.
Reports to: Head of Programmes.
Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).
Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.
Annual leave: 25 days annual leave plus Bank Holidays (FTE).
Benefits: Workplace pension. Homeworking, some flexibility on working hours.
Are you passionate about connecting disadvantaged children with food, farming, and nature?
We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity.
Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.
Could you:
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Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?
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Work with others to grow and shape our programmes to achieve our vision?
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As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education?
If so, would love to hear from you!
Due to our safer recruitment process we are not able to accept CVs for this position.
Applications close: noon 30th April
First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.
The client requests no contact from agencies or media sales.
Programme Lead (West & East Midlands)
Salary: Starting Salary: £34,237-£36,853 depending on experience, skills and qualifications*
(see below for more details on remuneration)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
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You are flexible, can think on your feet and can bring your own experiences to the work we do.
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You are highly-organised, look for solutions and can prioritise and manage a varied workload.
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You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
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You are willing to travel nationally on a frequent basis (2-3 days a week) during term time; this will include regular overnight stays.
Application details
We are looking to hire someone whose location is well connected for reaching our schools in the West and East Midlands. Please send your most recent CV and a document answering the questions below:
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Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
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Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
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Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Closing date: Wednesday 30th April
Interview dates: First round phone interviews on Tuesday May 6th and & Wednesday May 7th
Second round online interviews for shortlisted candidates on Friday May 9th and Monday May 12th
Start date: August 2025
Terms: Permanent, subject to successful probation review at 3 months.
Contract: This is a full time post, but we would welcome applications from those looking for part-time or flexible working.
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?
If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £53,608.48 - £58,969.32 dependant on experience
What is a Technical Business Analyst?
As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.
Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Identify and assess challenges or opportunities for improvement.
- Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
- Design systems that enhance client safety, experience, and satisfaction.
- Facilitate seamless integration of new solutions with existing clinical systems.
- Support staff in adopting new technologies through training and assistance.
- Define success metrics to track improvements in client pathways.
- Communicate between clinical staff, IT, and other teams to integrate new solutions.
- Collect and align business and user requirements for new systems.
- Document how new solutions will integrate with existing systems.
- Ensure new systems enhance patient experience and care delivery.
- Establish KPIs to measure the effectiveness of new systems.
- Evaluate risks and develop mitigation strategies.
- Use data-driven insights to prioritise features and deliver value.
What we’re looking for:
- An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
- Skilled in identifying, analysing, and communicating business problems.
- Utilise AI and automation for process enhancements.
- Lead process changes and support implementation.
- Strong risk management skills.
- Build and maintain effective stakeholder relationships.
- Apply strategic thinking with strong technical skills.
- Excellent communication and interpersonal abilities.
- Find simple solutions for complex issues.
- Expertise in all stages of the agile lifecycle.
- Present technical information clearly to non-IT staff.
- Understand digital trends, especially AI and automation.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
View the full job description and person specification attached.
Applications close at 23:59 on Monday 5th May.
TEP was founded by the Directors of ImpactEd Group and is incubated by the Group, receiving operational and governance support from Group Services. ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.
The Engagement Platform (TEP)
Our Vision: An education system where school engagement is consistently understood and acted on to improve pupil outcomes, employee culture and community relations.
Our Mission: The Engagement Platform exists to support schools and Trusts to easily, robustly and systematically understand and improve the engagement of pupils and students, parents and carers, employees and community stakeholders.
TEP exists to support schools and trusts to easily, robustly and systematically understand and improve school engagement. As a platform, TEP captures and reports on engagement across various dimensions and stakeholder groups: pupils and students, parents and carers, employees and community stakeholders. TEP helps schools to understand and act on this data. The platform's ability to track changes over time enables schools to measure the impact of their interventions, ensuring that their engagement strategies are effective and adjusted as needed. This action-oriented approach ensures that school engagement is not simply a metric or backward-looking accountability tool, it is core to school improvement.
Alongside providing detailed school and Multi-Academy Trust level insights, we are building the national evidence base around school engagement as a lead indicator. Our research unit provides national insights and research publications to support school level insight and build better sector understanding of school employee engagement. We engage with the TEP school community to provide research insights, case studies and best practice examples to support their practice.
The role
In an exciting note role within TEP, we are recruiting our first Marketing Manager. The successful candidate will have an excellent track record of designing and managing marketing and communications campaigns with impact.
Working closely with TEP Directors and ImpactEd Group Directors you will develop, implement and manage the communications and marketing activity for TEP as we build awareness and uptake of The Engagement Platform across the country and internationally.
You will plan campaigns, shape messaging and lead on execution of comms and digital marketing activity. With a wealth of data and insight to draw upon, we are excited to invest in our marketing function to take the benefits of TEP to the market.
About you
We are looking for someone who is passionate about education and our mission. We believe this is a role with significant growth and development opportunity and we welcome applications from people who are excited by the chance to shape, develop and grow the communications and marketing function at TEP. We hope that applicants will bring:
Experience
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Demonstrable experience in communications and/or marketing, developed over a minimum of three years
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Evidence of achieving targets and outcomes through communications and marketing activity
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Experience of managing and tracking digital marketing ads and campaigns
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(Preferred) experience of working in SAAS product marketing
Knowledge
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(Preferred) Understanding of UK education sector and sector media
Skills
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Communication: Ability to listen attentively, and to write and speak clearly, confidently and convincingly.
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Self-motivated, entrepreneurial and solutions-focused; we are a nimble, growing organisation so we have to thinking on our feet and adapt to change.
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Clear passion and interest for improving school engagement and supporting school leaders across the UK.
The client requests no contact from agencies or media sales.
Special Olympics GB is a charity dedicated to providing year-round training and competition for
children and adults with intellectual disabilities. We are much more than just a sports organisation – we are a movement that breaks down barriers, fosters inclusion, and changes lives. With over 10,000 athletes, 6000 volunteers, and 100+ accredited clubs across England, Scotland, and Wales, we are committed to creating opportunities for everyone to thrive through sport.
Our athletes are at the heart of everything we do – they are inspirational, courageous, passionate, and insightful, embodying the core values of Special Olympics GB every single day. This is your opportunity to be part of something truly special and contribute to an organisation that creates real impact at a grassroots level.
About the Roles
- Hours: 35 hours per week (full-time) – flexible options negotiable
- Salary: £25,000 - £28,000 per annum
- Location: Home-based with regular travel
- Contract: 2 years with possible extension dependent on funding
- Benefits: Flexible working, generous Time Off in Lieu policy, annual CPD/training investment, employer’s pension scheme, 25 days annual leave + bank holidays + birthday leave, employee health scheme, and opportunities to attend exciting, inclusivity-driven events.
As part of our small yet ambitious and agile team, you will work closely with the Head of Network, our Accredited Clubs/Programmes, and Volunteers to drive grassroots development, build community engagement, and enhance opportunities for athletes.
Who We’re Looking For
We want to hear from you if you are:
- Passionate about inclusion and making a difference in people’s lives
- A great communicator who enjoys working with volunteers, athletes, and families incommunities
- Adaptable, agile and proactive, with the ability to troubleshoot and solve problems effectively
- Dedicated to personal growth and career development
- Driven by values that promote social change through sport
The Opportunity of a Lifetime
This is more than just a job – it’s a chance to be part of a global movement that empowers individuals, builds confidence, and fosters lifelong friendships. The journey is great, but the rewards are even greater. Don’t miss the opportunity to be part of something truly life-changing.
How to Apply
To apply, please submit your CV (2 pages)and a cover letter (1-2 pages) detailing:
- Why Special Olympics GB? Why do you want to join us now, and why are you the right person for the role?
- What impact do you hope to make in the role? How do you see yourself contributing to Special Olympics GB and the role you are applying for?
- Why should we choose you? Highlight your skills, knowledge, experience, and determination that make you the best fit.
Please tailor your application to the role—generic or combined applications will not be considered.
Key Dates
- Application deadline: Sunday 27th April 2025, 9pm
- Interview Stages: Stage 1 – week beginning 19th May 2025, Stage 2 week beginning 2nd June 2025
- Final decision: Week beginning 9th June 2025
We are committed to equality and diversity and encourage all candidates who meet the job role requirements to apply. Please note that applicants will need to provide evidence of their right to live and work in the UK and will be required to undertake a DBS check .
We will only contact candidates selected for interviews.
No agency contact, please.
For job role specifics, please see the Job Descriptions.
Be part of a movement that changes lives. Apply today!
We are Special Olympics GB. We are Inclusion in Action.




The client requests no contact from agencies or media sales.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment. As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction. This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success
We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.
This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.
You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.
This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe.
The client requests no contact from agencies or media sales.
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, giving children the opportunity to engage at school and break the cycle of poverty.
In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 12,000 bed bundles to children to date.
Our cause and story have captured the nation’s attention, and we have been provided with an incredible national platform that has seen us appear on local and national TV, on the radio, and in the national press. This has included appearances on BBC Breakfast, ITV News, Channel 4 News, Radio 5 Live, BBC Look North, and The Independent newspaper supported our Christmas 2023 appeal, culminating in Zarach being the front-page story on Christmas Day.
In our short history, we have received continual funding support from a range of charitable trusts & foundations, businesses, and individuals, providing a great overall income and resources mix.
With an estimated 4.5 million children in the UK living in poverty – including 1 million experiencing destitution and around 900,000 living in bed poverty – we have an aspiration to reach more children, in more areas of highest need across the country.
We are looking for a mission-driven and values-led Business & Corporate Partnerships Manager to lead and grow our fundraising efforts as we seek to lift more children, in more parts of the country out of bed poverty.
Working within our small and dynamic Fundraising & Supporter Engagement team, you will be responsible for securing and nurturing partnerships with businesses, securing Charity of the Year relationships, and creating new opportunities to engage the business and corporate sector with our mission.
As our ideal candidate, you will need to be within commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team.
You will be someone who has proven experience in corporate fundraising and/or business development, with a track record of securing and maintaining partnerships.
Ideally, you’ll have experience of fundraising in the charity sector, due to some of the specialities that come with this. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website, and the coverage of us across social media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.