Learning Coordinator Jobs in Bexleyheath, Greater London

We are looking for an applicant who is bright, well-organised, enthusiastic and committed to access to justice. The role is a unique opportunity to work closely with the CEO to ensure the smooth delivery of LAG’s publications and events. The applicant will be able to develop their skill set by working in a dynamic team with a range of skills.

The successful candidate will get to attend interesting events, develop their writing/editing skills and be part of the friendly LAG team. As LAG is at the heart of the social justice community, the successful candidate will work closely with our partner organisations including leading law firms, chambers, community advice organisations and NGOs.

Working for an independent book publisher, the Events and Communications Coordinator will be involved in the day to day running of publications and work with our editor and authors.

This is an exciting time to be joining LAG as we are moving to more digital formats and looking towards disseminating wider knowledge and campaigning within the legal community and society. This role offers a great opportunity to learn more about the social justice landscape and to make a positive contribution to LAG’s work.

Principal duties:

Publishing (books and magazine)

• Assisting the editorial board with commissioning decisions
• Supporting LAG’s publisher as required
• Relationship management with authors
• Customer administration
• Key customer accounts management

Training and events

• Supporting the Training Lead with event logistics
•  Coordination of online and in person seminars/conferences/training
•  Marketing of events and preparation of materials

Communications

• Social media posts 
• Assisting with the development LAG’s online presence
• Administration of mailing and marketing software
• Liaising with Publisher and Training Lead to develop marketing strategies

Customer Service

• Assisting customer service when cover required for customer queries
• Member and subscriber database administration
• Website administration
• Point of contact for subscription agencies

General Administrative tasks

• Notetaking at internal and external meetings
• Co-ordinate staff meetings and sub-groups, including collating and circulating papers, coordinating logistics and meeting spaces (in person or online)
• General administrative support

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.

Please see the attached job pack for full details and person specification. 

The Community Engagement Coordinator will join our Engagement Team at the forefront of involving local communities in our exciting tree-planting & urban greening projects and engage people in taking action for trees and the environment.

ABOUT THE ROLE

Do you love trees and want to learn more about them? Do you enjoy engaging directly with people? Are you passionate about connecting communities with environmental action? Then Trees for Cities needs you!

The Community Engagement team at Trees for Cities leads activities for thousands of adults and children to participate in our Urban Forest tree planting programme that aims to plant, promote, and protect trees. This role will join other Community Engagement Coordinators and the Community Engagement Manager in working closely with the Youth and Schools Engagement, Urban Forest, and Marketing and Communications teams to deliver multiple, overlapping projects with diverse London communities.

We are looking for energetic and organised individuals to support and coordinate our community engagement activities for urban forest projects and initiatives. This involves planning, delivering, and reporting back on community consultations, educational workshops, public tree-planting events and other activities.
The role is public-facing, so we are looking for confident and adaptable communicators who are comfortable engaging residents in a range of communities, schools, and interest groups and are passionate about what we do at Trees for Cities.

This role accommodates hybrid working for days that do not involve practical on-site, office work or in person meetings. Generally, this works out to 2 WFH days per week.

ABOUT TREES FOR CITIES

TREES FOR CITIES IS AN AMBITIOUS, FAR-REACHING ORGANISATION.

Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

We are seeking individuals who are happy to work hands-on outdoors in all weathers at a variety of locations, and over some weekends, with TOIL (time off in lieu), as well as being comfortable working indoors in an office environment. We want practical and highly organised people capable of coordinating event logistics and are keen to lead everything from small-scale workshops to public community events involving hundreds of people.

We have roles available for people with varied relevant experience and a willingness to learn more. In return, we offer a warm and supportive team, on-the-job training and personal career planning.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

HOW TO APPLY

Please visit our website to view the full job description. To apply for the role of Community Engagement Coordinator, please email your CV and supporting statement (on no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification  with the subject heading ‘Community Engagement Coordinator’. 

The deadline to apply is: 7th July 2024
Interviews are scheduled for w/c 15th July 2024

If you are shortlisted for an interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for an interview.

Trees for Cities is an equal opportunities employer.

Registered Charity No: 1032154.

We are looking for an enthusiastic and dynamic individual to set up and coordinate this new and exciting dementia focused role. If you are someone with compassion and a desire to drive change, improving the health & wellbeing of people living with Dementia, then this could be the ideal opportunity for you. 

This is an exciting opportunity to join our well-established Homeline befriending project as a brand-new Dementia Coordinator. The aim of this role will be to set up, coordinate and develop a range of dementia support for isolated and lonely 60+ residents of Hammersmith and Fulham living with dementia and their carers. 

Specifically, the Dementia Coordinator will: 

• Head up a new dementia information hub within The Creighton Centre. This will involve coordinating a Dementia information and advice service, partnering with dementia health care professionals to deliver advice, signposting and referrals to people living with Dementia and their carers. 

• Network and develop strong links with local cross sector dementia services. 

• Develop additional inclusive activities to complement existing Homeline activities e.g. dance therapy, gardening club. 

• Promote new dementia volunteer roles and support Homeline Volunteer Coordinator to recruit team of 15 Dementia Ambassadors, and up to 50 Dementia home befrienders. 

• Coordinate dementia training and ongoing support of volunteer ambassadors/volunteers. 

• Coordinate up to 30 dementia home and care home befriending matches within year 1 (up to 50 annually for year 2 and 3), with a focus on meaningful sensory activities and keeping active. 

Please see our JD and PS for more information. Please follow the link to our website to download our application form and follow instructions to apply.

We look forward to hearing from you!

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.

Permanent, full time 35 hours a week

Location: The role will be based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW and individual must attend the office two days a week, the other three days can be from home, the office or both.

The role 

The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.

You will:

• Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
• Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
• Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
• Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

We are looking for someone who:

• Is highly motivated, with a commitment to providing excellent customer service. 
• Has experience working in a customer care or fundraising environment
• Enjoys working in a busy team
• Has a high level of attention to detail and exceptional communication skills.
• Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
• Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Please note that this is a fixed-term contract for 8 months, starting September 2024

Location: Flexible with some paid travel to London (if based outside of London)​

A little bit about the role 

We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.

Some key responsibilities include:

• Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently​
• Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)​
• Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.

A little bit about you 

The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Background Information:

Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes. 

This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.

The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.

Management Structure:

All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO.  The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.

Overall Purpose of the Post:

The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.

 Key Responsibilities of Post

 1. Management

 1.1. Ensure the delivery of the service is in accordance to the contractual agreement

 1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.

1.3. Monitor and manage service capacity in accordance to contractual KPI’s

1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.

1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action

1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures

2. Training

 2.1. To support the Volunteer Counselling Placement Programme

2.2.  To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.

2.3.  To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.

2.4.  Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.

2.5.  Consult with counsellors and provide guidance for extensions and signposting where necessary 

2.6.  To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building

3. Clinical

3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.

3.2.  Coordinate and oversee clinical counselling assessments and referrals to the service

 3.3.  Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system

3.4.  Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria

3.5.  Identify inappropriate referrals and discuss with the Counselling Services Manager

3.6.  Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels

3.7.  Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.

3.8.  Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner

4. General Duties

4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2.  To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed

4.3.  To monitor discharge procedure by discharging people who have not engaged

4.4.  To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham

4.5.  To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s

4.6.  To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery

4.7.  To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards

4.8.  To attend service contract meetings when required

Duties required of all Mind in Tower Hamlets and Newham employees

5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required

5.1. Undertake the induction programme as devised

 5.2.  Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required

5.3.  Provide cover for staff who are absent, at the direction of the Counselling Services Manager

5.4.  To be administratively self-servicing, with good organisational skills

5.5.  Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge

5.6.  Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required

 5.7.  Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.

 This job will be reviewed periodically in line with the organisation’s Business Plan.  The role as described is not exhaustive and so there may be other areas which are the responsibility of this role

Qualifications

1.  

Counselling or Psychotherapy qualification to Advanced Diploma level or above

E

2.  

Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post

D

Experience

3.  

Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification

E

4.  

Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly

E

5.  

Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)

E

6.  

Experience using of IAPTus, Views or similar patient database system

D

7.  

Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals

E

8.  

Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external

E

9.  

Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework

D

10.   

Experience of working with volunteer counsellors including recruitment, induction and line management 

D

11.  

Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing

D

12.  

Experience of developing and running group-based treatment interventions

D

Skills and Knowledge

13.  

Ability to work independently and as part of an integrated multi-disciplinary team

E

14.  

Ability to prioritise and manage own workload and use own initiative in identifying and solving problems

E

15.  

Ability to work flexibly and work unsocial hours, as required

E

 Qualities

19.

Ability to influence and lead others to achieve shared goals

E

20.

Ability to work flexibly and work unsocial hours, as required and help others

D 

21.

Demonstration of respect for diversity, inclusivity, and good working relationships

E

22.

Upholding ethics and organisational values

E

23.

Demonstration of commitment to own learning and continuous improvement through training and development

E

We are seeking an enthusiastic and dedicated Area Support Coordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.

A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.

A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care coordinators and multi-disciplinary health and social care professionals, hospices, other partners.

We are in search of someone who can:

• Identify and address support issues by working with volunteers and individuals affected by MND.
• Guide collaboration within the branch and group network, fostering a supportive environment.
• Proactively manage the recruitment, selection, and induction of volunteers.
• Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
• Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.

This opportunity is home-based with travel requirements across Bristol, Gloucestershire, Bath, Northeast Somerset, North Somerset and Wiltshire.

What are we looking for?

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
• Experience of working with vulnerable people and/or carers and families.
• Demonstrable understanding of the management of risk and safeguarding.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Excellent communication, interpersonal and presentation skills

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Please ensure you have the right to work in the UK when applying for the role.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

The Motor Neurone Disease (MND) Association is dedicated to supporting and empowering people living with and affected by MND.

We are seeking an enthusiastic and dedicated Area Support Co-ordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.

A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.

A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care co-ordinators and multi-disciplinary health and social care professionals, hospices, other partners.

We are in search of someone who can:

• Identify and address support issues by working with volunteers and individuals affected by MND.
• Guide collaboration within the branch and group network, fostering a supportive environment.
• Proactively manage the recruitment, selection, and induction of volunteers.
• Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
• Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.

This opportunity is home-based with travel requirements across Hertfordshire and Essex.

What are we looking for?

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
• Experience of working with vulnerable people and/or carers and families.
• Demonstrable understanding of the management of risk and safeguarding.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Excellent communication, interpersonal and presentation skills.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Support the charity on all aspect of volunteering within the Trussell Trust and across the food banks network. This position is accountable to assist with the delivery of the volunteering strategy and promoting excellence in best practice alongside celebrating the impact and contribution of volunteers.  

Role responsibilities 

• Coordinate the implementation of volunteer focused systems across the Network (e.g. Assemble and Peakon), facilitating access for all and providing ongoing support as needed 

• Proactively engage with team across the charity to promote and enable a positive culture of volunteer engagement that values the contribution and impact of volunteers

• Coordinate an effective, engaging volunteering programme for the charity’s key corporate partners 

• Develop regular, engaging communications that amplify the voice and impact of volunteers, shared across the charity’s internal and external communication platforms

• Provide expert, specialist support to Trussell Trust staff and the Network on the recruitment and management of volunteers in line with volunteering and EDI best practice through guidance, resources, training and the Helpline

• Line manage a team of volunteers, leading on their development and recognition.

Person Specification 

Technical skills and minimum knowledge: 

• Working with volunteers or as a volunteer 

• Work as part of both linear and matrix teams, both internally and across organisations. 

• Working knowledge of CRM and/or VMS systems. Ability to interrogate database and reporting systems to produce and analyse statistics and reports on volunteer activity. 

• Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

Behaviours and competencies: 

• An effective communicator, verbally and in writing, able to share complex information in an accessible way to a range of audiences.

• Demonstrates strong interpersonal skills when working through challenges or conflict, doing so in a positive and solutions-focused way

• Role models inclusive behaviours and values 

• Demonstrates a strong willingness to learn, especially in areas of volunteering best practice, GDPR and safeguarding 

• Demonstrate a commitment to the values of the Trussell Trust. 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

• Part-time (3.5 days per week)
• Permanent
• £30,500 per annum pro rata plus 6% pension contribution
• 28 days annual leave pro rata (on top of usual bank holidays)
• Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours
• This role can be home or office-based

Arts Emergency has been supporting young people through its mentoring programme since 2011. During this time, we’ve seen a huge community of mentors from across the UK’s creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.

As the Merseyside Mentoring Officer, you will work to recruit, match and support mentoring pairs across Merseyside. This is a busy, fun, and super rewarding role where you’ll get to work independently while being supported by the Mentoring Manager, your Mentoring team colleagues, and the wider Arts Emergency team around the country.
 

Knowledge & Experience

• Experience working with young people aged 16-18
• Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
• Knowledge of the context and issues affecting young people in Merseyside

Skills & Abilities

• Excellent interpersonal and relationship-building skills with diverse stakeholders
• Good presentation skills and confident at public speaking
• Good administrative and organisational skills
• Creative thinking - ability to recognise and capitalise on value-added opportunities for mentors and mentees
• Capability in using standard office programmes, web-based apps, and databases 

Personal qualities

• Commitment to upholding Arts Emergency’s values of being bold, optimistic, and community-led
• Passionate and driven to make a positive impact on the world
• Always learning: a self-starter, motivated, eager to learn
• Self-disciplined to work independently and communicate proactively with the wider team 

Key Tasks

• Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
• Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers  
• Promote the mentoring programme with schools, colleges, and other referral partners  
• Manage existing relationships and develop new ones with schools, colleges, and other referral partners
• Manage application and onboarding processes effectively
• Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
• Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
• Curate monthly newsletters, sharing opportunities with Merseyside-based mentees  

The role can be home or office based, or hybrid. Arts Emergency’s head office is in London and Manchester. We also have access to Spaces offices around the country which can be used by all staff if an office space is needed outside these areas - including a co-working space off Wood Street in Liverpool city centre. Regular travel across Merseyside is essential as part of programme delivery. 

To apply:

1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 29 July 2024, 10am

Are you an experienced and versatile communications and events professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.

In this exciting role, you will be responsible for producing content about Bonsucro and its members for our different communications channels, developing engaging social media assets and running our communications campaigns. You will also provide logistical and communications support for our in-person and virtual events. The communications and international events that you create play a foundational role in building Bonsucro’s global profile and promoting our mission.

Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are just some of the critical topics this role will be communicating on.

Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.

We are looking for someone with a good range of experience and a passion for communications. You are versatile and highly organised and comfortable working in a busy environment with multiple concurrent tasks, deadlines and activities. Ideally, you will be a confident writer, able to understand technical information and translate it into accurate and engaging copy for multiple platforms. Most importantly, you will be excited to learn about Bonsucro’s work and contribute to engaging our stakeholders through effective communications.

Key responsibilities

Content, channels and events

• Produce well-written engaging copy, distilling complex technical material into easily digestible articles, blogs and other content pieces for a range of audiences
• Organise, schedule and create high quality targeted content across multiple channels (web, email/newsletters, social media and videos) and for a range of digital campaigns
• Commission consultants to provide content, proofread and edit material for publication
• Maintain and update our website, including working with an external web agency to resolve issues or address more complex requests
• Oversee Bonsucro’s internal communications related to the activities and operations of the communications team, to ensure that relevant information is shared across the organisation
• Support development of events programme and write website content for webinars and in-person events
• Draft and design event marketing material and liaise with sponsors
• Coordinate event logistics and lead on evaluation of events and provide recommendations for improvement
• Provide guidance on regional-led communications activities such as webinars, support campaigns and tell regional stories to ensure consistent messaging

Branding and monitoring

• Act as guardian of the Bonsucro brand, supporting colleagues in producing high quality communications within brand guidelines
• On a monthly basis, collect, organise and share data on the performance of our communications activities and outputs against pre-agreed metrics
• Manage and update communications asset library, such as photographs, presentation decks, member logos and reports so that staff can easily access the resources they need
• Provide assistance to team in preparing presentations to ensure consistency in messaging and branding
• Liaise with and supervise external contactors

Person Specification

Essential criteria

• Significant experience in communications and social media activities in a professional environment
• Excellent written and spoken English language skills
• Proven copywriting ability with a track record of taking complex or technical topics and making them accessible to a range of audiences
• Proficient with and prior use of graphic design software (e.g. Adobe, Canva), IT-based and web systems (Wordpress, Mailchimp and Salesforce )
• Strong organisational skills and time management
• Confidence in delivering administrative and logistical tasks
• Creativity and ability to take initiative
• Prior experience organising events and/or webinars
• Affinity with social and environmental sustainability issues
• Excellent interpersonal and teamwork skills
• Good attention to detail

 Other desirable criteria

• Ability to speak and write either Spanish or Portuguese
• Familiarity with sustainable agriculture and / or voluntary sustainability standards
• Prior experience working with membership organisations and/or in an international team
• Track record in media relations

Application process

Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal interviews w/c 15 July.

Senior Business Development & Fundraising Coordinator 

Purpose 

To deliver income from different sources including, but not limited to, corporate engagement and Trusts and Foundations

Responsible to 

Associate Director of Programmes & Business Development 

Responsible for 

N/A 

Working with 

Fundraising Team, and external contacts including RedR supporters, corporates, and Trusts and Foundations 

Location 

Hybrid (in the London office 2 – 3 days per week) 

Post 

Full-time 

Period 

Permanent 

Grade 

4.1 

Salary 

£ 38774 

Other 

As defined in our standard contract terms 

RedR UK and the work we do    

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.   

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.  

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.   

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.  

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.  

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.  

About this role  

The Senior Business Development & Fundraising Coordinator will work as part of the Fundraising and Business Development Team at RedR. This role will focus primarily on generating institutional funding, but will also include to a lesser extent some work with trusts and foundations, corporate funders and individual funders. It will involve managing the Business Development and Fundraising team’s day to day work with support from the Business Development and Fundraising Officer, as well as supporting the Associate Director of Programmes and Business Development in meeting BD and fundraising targets. The Senior Business Development and Fundraising Coordinator will also provide strategic input into organisational fundraising strategies and targets.    

MAIN DUTIES AND RESPONSIBILITIES 

Team, Project and Line Management  

• Manage the day-to-day operations of the business development and fundraising team, including line management of the BD/Fundraising Officer. 

• Ensure timely delivery of BD and fundraising projects and deadlines in coordination with teams across organisation 

• Oversee the management and maintenance of Salesforce and other software and applications. 

• Ensure accurate income consolidation and donation capturing. 

• Support the Associate Director of Programmes and Business Development in developing/updating and operationalising team strategies, budgets, systems, and processes. 

• Support the Associate Director in setting and achieving BD/Fundraising targets 

• Regularly provide feedback and information to achieve improved results and integrate planning and delegation when making decisions. 

Business Development and fundraising 

Support the BD/Fundraising Officer with prospect research and research into funder priorities 

• Lead the development of successful bids in collaboration with teams across the organisation. This role will mainly focus on institutional funders, but will also work on bids for corporate donors, and trusts and foundations. 

• Ensure bids are developed to a high standard and meet sometimes very complex requirements. 

• Oversee the delivery of smaller fundraising and engagement activities and events by RedR’s Communications Coordinator and the BD/Fundraising Officer in the delivery of smaller fundraising activities and events. 

• With the Communications Coordinator and BD/Fundraising Officer, identify and implement opportunities for engaging individual donors. 

Engaging with Stakeholders: 

• Support Associate Director in developing and implementing strategies for engagement and partnerships with a wide range of funding stakeholders. 

• Nurture strategic partnerships with key clients, understanding their underlying needs and exploring opportunities for cross-collaboration. 

Demonstrating Leadership: 

• Line-manage BD/Fundraising Officer effectively, setting clear objectives and monitoring performance. 

• Promote a culture of innovation and adaptability and encourage leadership development within the team. 

FUNCTIONAL EXPECTATIONS 

EXPERIENCE 

Essential: 

• Good experience working with institutional funders and understanding funder priorities. 

• Experience in the humanitarian sector and developing larger bids for institutional funders. 

• Excellent writing skills and the ability to bring bids to a very high standard. 

• Ability to present projects and organisation in line with funder priorities, criteria and requirements 

• Good understanding of compliance and due diligence 

• Proactive, independent, and collaborative attitude in a fast-paced organisation. 

• Ability to manage multiple tasks and projects simultaneously 

Ideal:  

• Experience working with trusts and foundations, corporate, and/or individual donors. 

• Familiarity with Salesforce and QuickBooks. 

• Experience with income consolidation and donation capturing  

• MEL expertise 

• Line or matrix management experience 

Note: This job description is a general outline of the key responsibilities and qualifications required for the Senior Business Development & Fundraising Coordinator position. Additional duties may be assigned as necessary to meet the organisation's needs. 

Make it happen: apply now

To apply for this role, based in either our London office, please send your completed CV and Cover letter explaining how your experience is relevant to the role essentials given above and your motivation to apply for this role before 11th July 2024 on rolling basis. Cover letter is must with CV to apply for this role.

Job Description

Generalist HR Support  

• Support with all internal and external HR related queries, escalating when appropriate. 

• Manage the day-to-day HR activity on the employee life cycle across the organisation, including contractual changes, family leave, absence management and learning & development, with the support of our HR Administrator.

• Work with Head of People & Compliance to create and deliver training to staff and line managers 

• Support Head of People & Compliance in employee relations cases, including performance management and other formal processes 

• Be the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date. 

• Support with the delivery of the People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey

Recruitment & Onboarding  

• Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants. 

• Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes with our HR Administrator.

Compliance  

• Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially. 

• Support with the preparation of compliance-related guidance, policy documents and reports. 

• Setting up users on our training platform, allocating training, answering related queries and confirming completion. 

• Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements. 

• Work with the Head of People & Compliance, and Director of Operations to meet the organisation's compliance targets, aims and objectives. 

Other Responsibilities / Tasks 

• Contribute to organisation-wide events and initiatives, including but not limited to the planning of Staff Away Days and ad hoc staff events and activities. 

• Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.

• Undertake any other reasonable duties as may be required.

Person Specification

Skills

• Excellent interpersonal skills, including verbal and written communication 

• Excellent organisational skills and attention to detail 

• Excellent IT skills, including MS Office Suite 

• Ability to prioritise own workload and deal with competing demands 

• Ability to build relationships and work successfully with people at all levels 

• Ability to work independently and as part of a team 

Experience / Knowledge

• Good basic knowledge of employee relations and employment legislation

• Good basic understanding of GDPR and other data protection legislation 

• Experience of HR Information Systems

• Proven experience of providing outstanding administrative support within a busy and high performing HR and/or Compliance team. 

Personal Attributes

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• Personal integrity, credibility, resilience and good judgement 

• A ‘can do’ attitude 

• Commitment to self-development and a commitment to keeping up to date with key trends/developments in the sector 

• Driven to achieve great results 

• Ability to work well under pressure 

This is role is a six month fixed-term contract and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

Leadership and Engagement Coordinator

Contract: Permanent, Full Time, 35 hours per week

Salary: £27,679 - £29,063 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your great organisation and coordination skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Leadership and Engagement Co-ordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Leadership and Engagement team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.

About the Role:
As our detail-oriented and problem-solving Leadership and Engagement Co-ordinator you will provide high quality co-ordination, administration and project support to the Leadership & Engagement Team.

In this role, you will:

• Co-ordinate logistics and provide administrative support for our learning, management and leadership programmes across WaterAid, including co-ordinating participant lists and invitations, logistical and travel administration, collation and production of materials, booking meetings, gathering and analysing evaluation data and other associated tasks.
• Provide administration of our learning management system (LMS), including managing users and all other LMS administration including setting up new starters and generating course completion reports.
• Provide administrative support for the pro bono coaching programme.
• Provide administrative support for psychometric assessments and 360-degree feedback including setting up assessments and managing responses.
• Monitor the Learning inbox and respond to and escalate queries as appropriate.
• Process invoices and expenses, ensuring complete and accessible records and reports on reasons for variances and provide cover for the Internal Communications and Engagement Officer.
• Provide contract management support ensuring compliance and best practice including the upload and registration of all Leadership and Engagement Team contracts on to WaterAid's contract register.
• Maintain Leadership and Learning pages on the global intranet.
• Support and update the global induction, keeping online resources up to date and supporting local People Teams with their local inductions. Project manage the global induction programme for senior leaders.
• Book, support and contribute to in person and virtual team meetings.
• Update & maintain learning resources and team files ensuring effective filing systems and GDPR compliance for the Leadership and Engagement Team through data cleansing and maintaining data security and integrity.
• Collaboratively work across the Leadership and Engagement Team, providing support and cross cover when necessary, including ensuring that all new team members are fully inducted and have access to and can use all relevant systems.

About You:

• Proven experience in providing excellent co-ordination and administration support to a team or an individual - including diary management and organisational skills.
• To be brilliantly organised and motivated by the desire to support others to be effective and efficient in their work.  
• Strong time management and prioritisation skills with the tenacity to problem solve.
• Excellent accuracy and attention to detail.
• To be a good listener with great interpersonal and communication skills (written and verbal) including across geographical and cultural boundaries.
• A flexible and pro-active approach to work including the ability to identify and manage multiple and changing priorities in a fast-paced environment.
• Digital literacy with good IT Skills and ability to use Office 365 tools of Outlook, Word, PowerPoint, Excel and SharePoint and set up virtual meetings on MS Teams.
• Integrity and the ability to act with discretion and respect confidentiality.
• The ability to work calmly under pressure and drive tasks through to completion.
• A positive, outgoing, helpful disposition and a team player, able to work in a collaborative and adaptable way.
• The ability to represent the Leadership and Engagement Team across a range of local and global key stakeholders (internal and external), including external suppliers.
• An interest in Learning and Development and commitment to personal learning and development.
• A working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience in learning and development administration.
• Experience of using a Learning Management Software.
• Some knowledge of e-Learning.
• Ability to speak and write in French, Portuguese or Spanish would be an advantage.
• Experience of working in an international team and operating in a matrix structure.
• Experience or knowledge of the development sector.

Closing date: Applications will close at 23:59 on Monday 15^th July. Availability for the first virtual interviews is required from 29^th July to 2^nd August. Final interviews will be in person at our office in Canary Wharf, London between 5^th to 9^th August.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.