Learning And Development Manager Jobs in East Sussex
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.
As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.
Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.
You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.
This role is home-based, with some travel required across the UK.
Who are we looking for?
We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.
The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.
This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 5 days per week, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
About Kinship:
If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship.
We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t.
Our vision is for a society where every kinship family has the recognition, value and support they need and deserve.
What you need to know about this role:
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll lead and facilitate our introductory training workshops for kinship carers, alongside a kinship experienced colleague.
You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups. You will also provide line management to our Kinship Experienced In Person Facilitator.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England.
A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences.
Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training.
This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities.
In this role you will:
Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team.
Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20 plus over a 12-month period).
An in-depth understanding of kinship care in England (we’ll provide training and support).
Consistent approach across training experiences, following manualisation processes.
Effectively facilitating roundtable discussions (as part of the roadshow format).
Supporting consultation events with kinship carers to support co-design of the service.
Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
Consitent approach across training experiences, following manualisation processes.
Ensuring training is accessible and adapted as required.
Be comfortable being a ‘face’ for the service in promotion, in person and for online resources.
Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
Contribute to online resources as required.
Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
Work with local authority partners to create regional content for in person introductory training workshops at peer support groups.
Ensure tone of voice, language and brand are inline with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development.
Actively contribute to a delivering high performance across the team. Commitment to personal development.
Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
Management and supervision:
Line manage and supervise Kinship Experienced In Person Training Facilitator. Set clear objectives to achieve targets and outcomes.
Actively encourage personal development and learning. Increase efficiencies and impact across the team.
Ensure good team induction processes and systems are in place. Role model Kinship values.
Skills:
Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
Equality and Diversity
Kinship is committed to inclusivity and representing the diversity of the communities we serve. We therefore welcome applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process and we will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, sex, gender reassignment, religion or belief, age, sexual orientation or any other relevant characteristic.
For this role we are actively seeking applications from Black, Asian and minority ethnic applicants who are currently under-represented at senior management levels in the charity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
- Job Title: Marketing Manager
- Location: Remote
- Salary: £39,000
- Permanent, 35 hours per week x 52 weeks per year.
You will:
- Raise awareness of Headway services amongst brain injury survivors, their carers and family members thereby increasing demand for our support.
- Drive engagement and support from stakeholders, including healthcare professionals, politicians, celebrities, grant-making bodies, and prospective fundraisers / donors.
WHAT YOU WILL DO:
- Lead the review and development of the Headway brand
- Develop and launch campaigns to raise the profile and reputation of Headway
- Implement campaigns that meet organisational need such as promotion of services, recruitment of volunteers or a shop donation appeal.
- Create and disseminate promotional materials such as an impact report as well as leaflets, flyers, posters and digital assets relating to Headway services.
- Oversee the production of videos, testimonials, and photography for use in promotion of Headway and its services.
- Develop and implement brand guidelines to include visual and tone of voice guidance
- Ensure brand consistency of all Headway materials
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have experience in creating and implementing successful marketing campaigns, ideally within the nonprofit sector.
- Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.
- Expertise in developing strategic marketing initiatives that align with organisational goals.
- Strong skills in data analysis and reporting to measure campaign performance and inform decision-making.
- Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.
- Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.
- Skilled at tailoring content for diverse audiences while maintaining consistency in the brand’s tone of voice and key messaging.
BENEFITS
As a staff member at Headway - the brain injury association you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway - the brain injury association and we look forward to getting to know you!
Next steps
- Closing date: 28th October 2024
- Shortlisting date: 29th & 30th October 2024
- Interview: 7th and 8th November 2024
The client requests no contact from agencies or media sales.
About the role:
A fantastic opportunity to build on an already successful individual giving programme, with enough scope and flexibility to take it to the next level. As we move into a new five-year strategy, increasing awareness and raising income from individuals is a priority. You will develop exciting plans to improve communication and create new products for our audiences – all driven by what our supporters want. Alongside this, you will lead on developing an acquisition programme, tripling the number of active supporters over five years. If you’re passionate and driven to make a life-changing difference, while having fun at the same time, this could be the role for you!
What will the process involve?
The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Are you passionate about making sure people get the support they need to transform their lives?
If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services on vocation and services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrouds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you are eligible for the scheme: recruitment @backuptrust . org . uk .
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Head of Supporter Engagement
Location: Woodchurch/Hybrid
Contract: Permanent
Hours: 21 hours per week
Salary: £39,266.18 (Pro-rata)
We are seeking a highly motivated and experienced Trusts & Foundations Manager to join our team at Canterbury Oast Trust.
Canterbury Oast Trust is a charity supporting people with learning disabilities and autism in Kent. We offer a person-centred approach through accommodation, support and training options including through our tourist attraction, the Rare Breeds Centre.
This newly created role will provide exceptional relationship management to our current portfolio of funders, donors and supporters, while actively seeking to diversify and expand our income by building relationships with trusts, foundations and statutory funders.
The successful candidate will play a critical role in helping Canterbury Oast Trust meet its strategic objectives by developing a sustainable and ambitious fundraising program to support our core initiatives in adult social care and our tourist attraction.
This role requires you to have strong relationship-management skills and a creative approach to fundraising with high integrity and attention to detail. Significant experience securing funds from trusts, foundations, grants, corporate and/or donors is essential.
Canterbury Oast Trust is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance during the recruitment process, please let us know.
We’d be delighted if you tick off all our boxes, but we also believe it’s just as important we tick all of yours. If you think you have most of what we’re looking for but not everything, go ahead and apply. We’d still love to hear from you!
All appointments are subject to proof of eligibility to work in the UK; an enhanced check with the Disclosure and Barring Service and two satisfactory references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Digital Marketing Manager, you will lead the strategic planning, execution, and optimisation of multi-channel digital marketing campaigns that drive impactful results for our charity partners. This role combines strategic oversight with hands-on management, ensuring that both day-to-day tactical tasks and long-term strategic goals are met.
You will be responsible for managing paid social campaigns across platforms such as Facebook, Instagram, LinkedIn, TikTok, X (Twitter) and more. This includes overseeing campaign performance, client communications, and ensuring that our campaigns deliver a strong return on ad spend (ROAS).
You will collaborate closely with internal teams to build, deliver, and refine sector-leading digital marketing campaigns that maximise income for our clients.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns, and behavioural omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking supporter potential with meaningful insights.
Key Responsibilities
Marketing Strategy
- Campaign Development: Oversee the development of multichannel paid social media marketing campaigns with the objective of providing our clients the best possible return on ad spend.
- Strategy refinement and innovation: Responsible for the refinement of the paid marketing strategies offered to our charity partners. Leading on testing new platform, audience and creative approaches which significantly improve outcomes.
- Industry Leadership: Understand and influence industry trends and standards, ensuring that Social Mind remains a leader in digital marketing innovation for the charity sector
Campaign Delivery
- Production: Oversee and support the production of marketing campaign resources such as copy and media ensuring the final execution meets our charity partners brand requirements and delivers the best possible results.
- Media Buying and Search Engine Optimisation: Oversee and support the delivery of paid social media campaigns with significant budgets working across a variety of channels including Facebook, Instagram, LinkedIn, TikTok, X (Twitter), and more. Develop and execute SEO strategies.
- Campaign Optimisation: Continuously monitor campaign KPIs, adjusting strategies as needed to maximise ROAS and campaign effectiveness.
Team Leadership and Development
- Mentorship and Team Support: Mentor and develop team members, fostering a culture of continuous learning and improvement in digital marketing practices. Lead on recruitment and resource management of both permanent staff and freelance contributors to build a strong marketing team capable of delivering exceptional results.
- Cross-Functional Collaboration: Work closely with internal teams including Customer Success, Stewardship, Supporter Journeys and Product to ensure cohesive and successful campaign delivery.
- Client Side Subject Matter Expert: Work closely with Customer Success team to provide client communications and to attend client meetings in capacity of subject matter expert on digital campaign strategy and optimisation.
What You Will Do
- Proactively Lead Industry Innovation: Continuously scan the horizon for emerging trends and advancements in digital marketing, ensuring Social Mind not only stays ahead of industry shifts but also actively influences and shapes future standards in the charity sector.
- Lead Paid Social Campaigns and SEO: Oversee the end-to-end management of multi-channel paid social campaigns across platforms such as Facebook, Instagram, LinkedIn, TikTok, X (Twitter) ensuring effective execution and optimisation for maximum return on ad spend.
- Drive Campaign Innovation: Implement innovative strategies to continuously improve campaign performance, adopting a test-and-learn approach to optimise ads, targeting, and creative assets.
- Creative Design: Be accountable for creative design and managing the required resource to deliver against multiple concurrent projects with competing deadline making decisions on when to outsource to support internal team.
- Analyse and Report Campaign Performance: Use analytics to track, measure, and report on the success of campaigns, providing insights and recommendations for improvement.
- Develop Team Expertise: Mentor and support your team, fostering a progressive culture of development in digital marketing practices, creative design, and data-driven decision-making.
Skills and Knowledge
- Paid Media and SEO Expertise: Significant hands-on experience in planning, executing, and optimising PPC and paid social campaigns, preferably within a digital agency or charity environment.
- Analytical Proficiency: Strong analytical skills with experience in using tools like Google Analytics to track, report, and optimise campaign performance.
- Digital Marketing Landscape: A thorough understanding of the digital marketing landscape, including experience across multiple platforms.
- Attention to Detail: Outstanding written skills with a keen eye for detail, ensuring error-free communication and reporting.
- Project Management: Proven track record of managing multiple projects or accounts concurrently while maintaining high standards of work.
- Innovative Thinking: Ability to identify and implement new digital marketing strategies, driving continuous improvement and staying ahead of industry trends.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
We have the opportunity for a Learning and Development Specialist (Safeguarding) to join our team and help to support a strong safeguarding culture within RBL, ensuring protection for beneficiaries and maintaining RBL's reputation. This exciting, newly created position will design and deliver learning to promote a person-centred approach in safeguarding and casework.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Learning and Development Practitioner, with cross function reporting to our Head of Safeguarding and Director of Casework, this key post will be focused on enabling staff, members, and volunteers to adhere to safeguarding regulatory requirements in the UK and overseas.
Responsible for the development and maintenance of all safeguarding learning material, key responsibilities will include:
- Online awareness training for staff, volunteers, and members on safeguarding adults and children, covering UK devolved administrations and RBL’s overseas welfare work
- Integrated safeguarding and casework training for range of staff, volunteers, members and stakeholders
- Working with Heads of Departments across all directorates to deliver SME-specific training both virtual and in-person
- Conducting research to support the planning and delivery of safeguarding training
- Evaluating case reviews and trends analysis, to inform training
This post is a Permanent Part Time opportunity, working 21 hours per week. Schedule of hours to be agreed between Monday-Friday 9:00am-5:00pm.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
This role requires regular travel and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is once-twice a week on average and there is also a requirement to attend Haig House once a month for team meetings and to build relationships with colleagues outside of delivering training.
You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 17th October 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.
Role overview
The Senior Programme Manager will lead our delivery team and work closely with the Partnership Manager to ensure that we’re designing and delivering mentoring projects that meet our partner objectives. The postholder will line-manage key staff in the delivery team, delegate programme activity and oversee quality across our portfolio. The postholder will be accountable for engagement across our portfolio and for ensuring we meet targets and key performance indicators set by our partners for project outcomes.
The postholder will also lead the delivery of Brightside Mentoring, our London based mentoring project that’s currently funded until 31 December 2025. This will involve leading the ongoing design of the project as we learn from each cohort, recruiting young people to take part from across our London networks and reporting to the funder on project progress. Our ideal candidate will therefore be based in or around London, as frequent travel will be required.
Responsible for (our partner portfolio)
- Overseeing project deliverables across our portfolio, ensuring tasks are delegated across the team and that deadlines are met
- Chairing weekly delivery team meetings to stay on top of project launches, delivery updates and upcoming evaluations
- Ensuring that roles and responsibilities for project delivery are clear across the delivery team
- Collaborating with the Partnership Manager to manage our approach to risk across the portfolio
- Collaborating with the Data and Insight Manager to ensure recommendations and learning are embedded into future projects
- Monitoring quality in our project delivery, and developing systems to do this efficiently
- Managing our training calendar, ensuring that mentor and mentee training sessions are staffed as required
- Overseeing our training content, reviewing as necessary
- Acting as an escalation point for challenges that may arise in projects
- Acting as an escalation point for any safeguarding concerns
- Providing monthly reports to the Senior Leadership Team on progress with strategic programmes and the portfolio
- Proof reading end of programme evaluation reports
Responsible for (Brightside Mentoring)
- Acting as Programme Lead for Brightside Mentoring, our London-based mentoring project (currently funded until December 2025)
- Leading the programme design process, embedding learning from previous cohorts and addressing previous challenges through innovation
- Working closely with the Partnership Manager to lead mentee recruitment, ensuring that we’re reaching young people and getting them onto the project
- Attending recruitment events across London, working with contacts in and beyond our network to recruit young people
- Delegating tasks across the delivery team
- Working with the Interim Head of Innovation to recruit volunteers
- Ensuring that all volunteers are trained and DBS-checked before participating
Accountable for
- Engagement across our portfolio – monitoring participation of mentors and mentees, identifying success, challenges and developing strategies to improve engagement
- Programme management processes – ensuring we implement robust programme management processes that lead to success, with clear workflows for the team to follow
- Programme records – ensuring that the delivery team keep accurate records of meetings, updates and learning
- Participant conversion – ensuring that as many young people as possible fully participate in programmes after they sign-up
Team working
- You will be line managed by the Interim Head of Innovation
- You will line manage a Programme Manager and the Data and Insight Manager
- You will lead the delivery team and chair weekly team meetings
- You will work closely with the Interim Head of Innovation and Partnership Manager to lead the Programmes Team
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Demonstrate a significant track record in programme management
- Be confident in delegation
- Have significant experience in making data-driven decisions (using insights to inform programme design)
- Have a strong track record in leadership and team coordination
- Have experience of line management
- Be able to build strong relationships and collaborate well with others
- Have excellent organisation and prioritisation skills
- Be able to work to tight deadlines and manage competing priorities
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of using project management software such as Monday .com for tracking deliverables
A DBS check at the enhanced level will be required for successful applicants
Your development
You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.
We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.
Salary and benefits
Salary: £35,900- £38,900
Contract: Fixed term (ending 31 December 2025)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include:
- Three days additional leave between Christmas and New Year
- Three days of volunteering leave
- Tenancy deposit loan scheme
- Up to one month ‘work from anywhere’ policy
- Employer pension contributions
- Flexible working hours
- Regular staff socials
- Option to buy up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the following question: ‘Describe a successful programme you managed. What strategies or actions did you take that contributed to its success?’
- Submit a one-page cover letter, outlining how you meet the role’s essential criteria
- Submit your CV
Applications must be submitted by 8am on Monday 21 October
Applications without a cover letter will not be considered
Successful applicants will be invited to first interviews from the week commencing 28 October
Successful applicants from the first interview will be invited to a second interview on the week commencing 4 November. The second interview will include a presentation and/or task.
Our mission is to help young people make confident and informed decisions about their future
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.
Role overview
The Data and Insight Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with our Programme Managers to build evaluation frameworks that reflect our partners’ objectives and support the delivery team to plan projects that deliver on the partners’ target outcomes. The postholder will lead on analysing end of project survey data, drawing insights and recommendations and using these to write and deliver end of project evaluation reports. The Data and Insight Manager will monitor impact and outcomes across our portfolio and support our Senior Leadership Team to understand the impact our projects are having across our mentoring portfolio. This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.
Responsible for
- Creating evaluation frameworks for our projects based on logic modules, ensuring our mentoring delivery is outcomes-driven
- Collaborating with the programme delivery team to ensure partner aims are embedded in evaluation frameworks alongside our organisational Theory of Change
- Creating and maintaining Power BI dashboards to oversee end of programme and termly impact data
- Sharing start of programme data with the delivery team to encourage in-project changes based on findings
- Analysing quantitative and qualitative data to use in evaluation reports and to support wider organisational activity
- Writing end-of-project evaluation reports, using data to make recommendations
- Overseeing the efficiency and accuracy of our data collection tools
- Proofing and testing evaluation surveys to ensure accuracy of questions and survey logic
- Reviewing and improving our evaluation planning and reporting templates as appropriate (including focus group templates and documentation)
- Delivering focus groups and/or interviews as required by project evaluations or wider organisational impact reporting
- Termly data analysis of outcomes across our portfolio to track impact progress
- Working with the fundraising team, using our data and case studies to bring our impact to life
- Using our significant qualitative and quantitative data to explore hypotheses
- Identifying patterns or results that help us to understand our impact and key drivers to ensure a high-quality experience for our mentees and mentors
Accountable for
- Evaluation processes – embedding systems to collect essential information and context from the programmes team for writing evaluation reports
- Embedding learning – ensuring that there are systems in place for project learning to be captured in future project plans
- Accurate data collection – ensuring that all surveys are set-up correctly and that data is gathered accurately
Team working
- You will be line managed by the Senior Programme Manager
- You will work closely with the programmes team to gather partner aims and objectives to support evaluation frameworks and reports
- You will work closely with the fundraising team to support their work in communicating our impact
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Significant experience in evaluation methodologies, such as logic models and Theory of Change
- Significant experience in creating and using Power BI dashboards (or similar systems) to analyse data
- Demonstrate a strong track record in data analysis
- Significant experience in evaluating a project or process from start to finish
- Be comfortable working with stakeholders from non-analytical backgrounds
- Strong writing and editing skills with attention to detail
- Have experience of monitoring impact and project outcomes across several projects
- Demonstrate a strong track record of translating complex findings into accessible reports and presentations for a wide range of audiences
- Be solutions-focused with the ability to work through challenges with others
- Be able to use creativity to find stories in project data
- Have excellent organisation and prioritisation skills
- Be able to manage competing deadlines
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of using project management software such as Monday .com for tracking deliverables
- Knowledge and understanding of social mobility and/or the fair access sector
- Experience of integrating youth voice into evaluation methodologies
- Have experience in facilitating focus groups and interviews
A DBS check at the enhanced level will be required for successful applicants
Your development
You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff. Your line manager will work with you to create a personal development plan to support your growth and career progression.
We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.
Salary and benefits
Salary: £30,400-£35,900
Contract: Fixed-term (ending 31 December 2025)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include:
- Three days additional leave between Christmas and New Year
- Three days of volunteering leave
- Tenancy deposit loan scheme
- Up to one month ‘work from anywhere’ policy
- Employer pension contributions
- Flexible working hours
- Regular staff socials
- Option to buy up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the following question: ‘Can you give an example of how you've used data to drive decision-making in a previous role?’
- Submit a one-page cover letter, outlining how you meet the role’s essential criteria
- Submit your CV
Applications must be submitted by 8am on Monday 28 October
Applications without a cover letter will not be considered
Successful applicants will be invited to interviews from the week commencing 4 November.
A second interview for successful candidates will involve a task and/or presentation.
Brightside will conduct a blind recruitment process, removing names and gender-identifying features from applications before being reviewed by the hiring manager for shortlisting.
Our mission is to help young people make confident and informed decisions about their future
We are seeking a motivated person who is passionate about education for social justice to design, plan and deliver courses and workshops on various subjects related to co-operative leadership, education and working practices.
Activities will include the design and development of high quality learning materials, including digital and online resources, the delivery, assessment and evaluation of courses (in-person, online and blended), and contributing to the development of the College curriculum plan.
Salary: Up to £26,240 pro rata (based on 28 hours per week)
The role is home based, with regular travel to Manchester and with some additional travel across the UK and abroad. You’ll need to be a self-starter, highly organised and able to prioritise your workload.
If this sounds like the role for you, find out more by reading our candidate pack and apply today!
The client requests no contact from agencies or media sales.
Our Business Development Team is integral to the success of our organisation and we are looking for a motivated, driven and proactive individual to join us as a Business Development Manager . You will be responsible for driving our new business strategy, aiming to secure new partnerships across education and raising our profile within Senior Leadership, as well as delivery teams. You will also play a significant role within the Business Development Team to provide both internal and external support, which will be both colleague and customer focussed. The successful candidate will understand the importance of developing an implementing new business strategies. They will be looking for an opportunity to demonstrate their sales and growth mindset within a strong team environment. They will be committed to working within our organisation values, whilst affecting external decision-making through a customer engagement approach.
The main purpose will be:
1. Deliver sales targets in line with business development strategies.
2. Lead the creation and implementation of ‘new business’ engagement strategies within the business development division.
3. Strategically expand the network of centres delivering Leadership Skills Foundation programmes.
4. Develop sales and registrations strategies to grow new business opportunities and maximise our relationships with centres.
Main Duties and Responsibilities include:
1. Create and implement the new business strategy for increasing the number of centres committed to delivering Leadership Skills Foundation programmes.
2. Identify and develop profitable growth opportunities with customers, partner networks and key stakeholders.
3. Collaborate with the Market Development Manager to include emerging programmes in maximising growth and expansion opportunities with centres.
4. Collaborate with marketing and communications colleagues to create new business campaigns and activities.
5. Co-ordinate tactical activities to engage with new audiences i.e. webinars and conferences.
6. Responsibility for ensuring all management information and relationship management insight relating to prospective/new centres is captured.
7. Monitor performance of commercial activities utilising insight systems to prepare reports and forecasts for the Head of Business Development and wider Leadership Team.
8. Conduct regular research and analysis on commercial opportunities to reach new audiences and expand/grow delivery.
9. Work alongside Innovation, Marcomms and Quality Assurance team colleagues to attract, engage and delight customers under the Customer Experience strategy.
10.Alongside the Head of Business Development and Director of Engagement, review, explore and consider future pricing models aimed at increasing the average spend of centres, supporting ‘a whole education leadership offer’.
11.To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
The Business Development Manager will receive a generous salary, a flexible and agile working environment, private Vitality healthcare (subject to successful completion of probationary period), personal development opportunities, enhanced pension, enhanced holiday and sick pay and an extended Christmas break.
If you want to be part of thriving and evolving organisation, then we would love to hear from you and look forward to receivng your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.
We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.
Position
We are looking for a dynamic and proactive Senior Regional Engagement Manager to lead our dynamic UK field force, offering clear and supportive management to ensure high performance, and supporting our growth efforts in existing and new global markets.
As an integral part of IChemE’s management team, the role holder will represent the organisation’s key field force, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees. They will be a key contributor to achieving IChemE’s strategic goals
Alongside team leadership responsibilities, the role holder will develop and deliver their own regional strategy, working with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.
This is a field based role and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby and / or London.
This role is for a fixed term of 12 months in the first instance, with potential to extend to a permanent role subject to achievement of key deliverables.
Requirements
Our ideal candidates will have:
- A minimum of Degree level education
- At least 5 years work experience or proven practical and diverse work experience in a related field
- Be highly proficient and confident in people and change management
They will be able to demonstrate the following knowledge and experience:
- Experience and sound working knowledge of chemical, biochemical, process engineering and / or related sectors
- Experience developing and driving business plans to support execution of strategic plans
- At least 5 years’ experience working in a member engagement, business development, or sales-related role
- Proven experience forming partnerships and networks at the highest level with other organisations which bring mutual benefit
- Proven experience in leading a key account management framework
·Line management experience and ability to lead and motivate a team of individuals.
- Demonstrable experience of delivering and reporting against ambitious targets, KPI’s, budgets and deadlines
- High level of IT literacy including common Microsoft Office applications, on-line conferencing, web-meetings, and bespoke membership/customer databases
Key responsibilities of the role include:
- Employer engagement: through world class key account management, identify and develop links with a growing number and breadth of employer partners to grow our member base and increase engagement – going beyond the norm into new markets.
- Regional member development: key accountability for member growth at all grades in UK regions and beyond.
- Education partners: through world class key account management, identify and develop links with a growing number of education partners to broaden and grow our member base and increase engagement.
- Leadership and management: alongside leadership of IChemE’s dynamic UK field force you will: work with others internationally to lead implementation of growth efforts in new global markets; play an active role in company / departmental development projects and continued improvement initiatives; support our expansion into industry body and public sector partnerships to share best practise and increase market knowledge; and regularly report on progress towards KPIs and business plans.
IChemE is an international membership organisation and activities often take place outside of normal working hours. The job holder must be willing to attend and participate in such activities and associated travel. Additionally, the job holder will be required to liaise with colleagues located in different time zones on an regular basis to meet the needs of the business.
The client requests no contact from agencies or media sales.
Location - Mainly remote, with the ability to travel into London required, and some national and potentially international travel (2-4 weeks per year)
The new role of MEAL Officer will undertake high-quality data management and analysis to produce key learnings on the outcomes of our client’s grantmaking and other programmatic activity, as well as leading system improvements for the evolving monitoring, evaluation and learning framework in collaboration with global colleagues.
Providing support to the emerging global Learning function, the role will support the delivery of learning activities across the network to develop clear briefs, learnings and findings that can be used by other functions, including the Communications and Philanthropic Partnerships teams, to strengthen the organisation’s external and internal engagement and knowledge sharing activities.
This position currently sits within the UK Program Support function, and will integrate closely with the existing global Program function, as well as with the planned Learning function (in development).
Major duties and responsibilities:
- Provide support to the Programmes and Learning functions to ensure high-quality analysis and reporting from grantee data across the growing grantmaking portfolio.
- Analyse grantmaking and other programmatic activity against a pre-defined set of indicators as set out in GGF’s current Monitoring & Evaluation framework, including generating reports for donor-funded grantmaking.
- Use a range of methodologies and tools such as data visualisations, written briefs and summary reports to provide qualitative and quantitative data analysis and insights to colleagues across the organisation, including senior leadership, Programmes, Operations, Communications and Philanthropic Partnerships.
- Contribute to global programme strategy development and support advisory boards with data analysis to assist with advisory board strategy development:
- Making recommendations for the UK and/or global organisation on MEAL infrastructure, ensuring tools are fit for purpose and appropriate to context through review and revision:
- Work with Programmes colleagues to understand barriers to grantee reporting; developing creative solutions to track grantee outcomes and long-term change.
- Data entry of all UK grants made for audited accounts, and annual analysis and data visualizations for audited accounts, and global analyses for the annual report.
Position Specifications:
- Commitment to a value-based intersectional framework and its implications for organizational practices and principles of anti-oppression.
- Significant relevant experience in a similar role undertaking monitoring, evaluation, learning and data analysis in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grantmaking organisation.
- A strong track record in data collection, monitoring and analysis, with good working knowledge of a range of qualitative and quantitative methodologies, tools and systems, and in using this information to evaluate and recommend adaptations, and in reporting.
- Higher-level qualifications/certification in a relevant field, post-graduate qualification (e.g. MSc, PhD) preferred, particularly in the social sciences and/or use of mixed method approaches
- Author of MEAL-related reports, either organisational reports or academic publications
- Demonstrated ability to coordinate and improve the process of data collection, analysis and reporting.
- Demonstrated experience in managing datasets, databases, programming, and other analysis software.
- Demonstrated capacity to think strategically, innovatively, and analytically, with expertise in complex problem solving, decision making, and critical thinking skills, displays good judgment.
- Strong expertise in the use of various software and a high level of computer literacy (MS Office Suite, Google Apps, instant messaging, and virtual team collaboration software such as Trello, Zoom, Slack, SmartSimple, SalesForce, Raiser’s Edge, and/or other donor and grants management systems).
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.
About the Organisation:
The Just Finance Foundation (JFF) seeks to create a financially resilient nation where every individual has equal opportunity to thrive. JFF works with schools, communities, the banking sector, policy makers and regulators, to equip the people who families trust with the confidence, knowledge, and inspiration to educate the next generation and build financially capable communities. The Education team’s focus is currently developing and promoting financial literacy tools for primary schools to help children and their families learn about money.
The Role:
We are looking to support our small but ambitious organisation with a part-time Impact and Insights Manager. This new role will implement positive systems to allow feedback and learnings to be shared and incorporated into ongoing programme development.
As the Impact and Insights Manager, you will work with the Head of Financial Education to refine and improve the overall approach to JFF’s impact management processes and outcomes framework. This will begin with developing a specific M&E and content gathering approach to our current work in schools. Using our recently developed Theory of Change framework, you will build and oversee our strategic path to effectively gathering impact data and insights. From there, you will work to broaden this approach to support the goals of the organisation by designing, planning for and implementing the means by which long term outcomes are measured.
The Person:
What we’re looking for:
- A proactive self-starter who thrives in an environment that rewards self-direction while working to achieve set targets and outcomes.
- A detail-oriented planner who is keen to work out the “how” and not just the “what” of how impact data will be gathered, and insights will be analysed.
- An experienced data enthusiast who values the process of effective gathering, analysing, and storing of data and regularly seeks ways to improve data approaches.
- A creative innovator keen to use our Theory of Change to design an M&E approach and methodologies along with any supporting resources required.
- A strategic leader who is excited to initiate an impact driven approach across the staff team, with the full support of the leadership team.
What We Can Offer You:
The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative professional to make a significant contribution to the future wellbeing of our children and communities. This role will allow you to clearly demonstrate and evidence your ability to create, drive, and deliver on strategy within an M&E context. You will be empowered in your work by a leadership team that is keen to move towards a more data driven environment and a delivery team that are supportive, friendly, and determined to make a difference.
To Apply: Please see the full Job and Person Descriptions attached. Send your CV and a cover letter of no more than 1.5 pages no later than 9am Monday 21st October. If you have any questions or wish to discuss the role further, please do not hesitate to contact us by email to arrange an informal chat with the Head of Financial Education.
Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.