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Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
We are recruiting for an Individual Placement and Support (IPS) Employment Specialist in the London Borough of Barking & Dagenham.
Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.
We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. No prior experience in IPS is required. The role we are recruiting for is as follows:
One Full Time: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 9am 15th July
Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early
Final Stage interviews: TBC
Please complete the screening questions and press apply to send your CV.
The client requests no contact from agencies or media sales.
We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.
We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.
As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.
This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.
You will need:
- Enthusiasm and a flare for building rapport with a wide range of people
- Excellent time management and prioritisation skills
- Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
- Exceptional listening skills and the ability to disseminate important information to stakeholders
- Meticulous attention to detail and excellent customer service skills
- The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations
If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Join our team as a Senior Campaigns Adviser (Digital) and lead the production of our campaigning communications and actions, with particular focus on impactful digital campaigns. You'll be at the forefront of driving positive change for people with Motor Neurone Disease (MND) by helping our supporters to influence politicians and decision makers.
In this role, you will work with the National Campaigns Manager to plan, develop, deliver, and evaluate our digital campaigns across England, Wales, and Northern Ireland. Your innovative approach will help grow our base of digital supporters and create engaging online and offline campaigning tools.
Working closely with our Policy and Campaigns team, you'll ensure our campaigns are backed by solid evidence and clear policy objectives. You will manage our social media channels, creating original content that resonates with our audience, and ensuring our campaigns are consistently engaging and effective.
Collaboration is key in this role as you will work with various teams within the organisation.
We are looking for a proactive and dedicated individual who is passionate about making a difference. If you have a strong background in digital campaigning and are ready to take on a leadership role, we would love to hear from you.
Apply now to join us in creating positive change for those living with and affected by MND.
Hybrid Working Expectations: up to 2 days per week office attendance (Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
A dedicated professional with a good understanding of health, social services, and welfare. You will have a good understanding of political decision-making processes at both national and local levels.
With experience in a campaigns environment in the third or public sector, you will have a proven track record in developing, planning, and delivering successful campaigns, with expertise in creating campaign materials and using e-campaigning software like Engaging Networks.
As a successful candidate, you will be outcome-focused, with strong reporting and negotiating skills. You should be able to manage your workload effectively and demonstrate good IT skills including experience with Microsoft Office.
A willingness to work flexibly, including some evenings and weekends, is required. Regular travel within the UK, including overnight stays, is also necessary.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Expertise in developing, planning and delivering campaigns to successfully bring about change.
- A good understanding of political decision-making processes nationally and locally.
- Excellent verbal, writing, presentation, organisational and administrative skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
You will manage a range of data processes leveraging data from the database to support our teams and reach our supporters in a targeted and personalised manner, as well as importing new data into the system to enhance future fundraising campaigns. Using our supporter database, Raiser’s Edge, you will maintain excellent data integrity and accuracy and work with multiple stakeholders to support the Trust’s ambitions to raise funds in order to support more Young People.
This opportunity is perfect if you are technically adept in managing and leveraging large data sets, working with import tools and have a good understanding of data modelling.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Supporter Data Selections and Imports Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
Fixed term contract of 6-9 months
Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Programmes & Partnership Manager
Tempo Time Credits
Mid & North Wales/Hybrid - homebased with local travel across your patch. Some national travel will be required
Permanent
Full time
Salary £27,000 - £35,000 per annum
Excellent benefits including 25 days annual leave plus bank holidays, flexible and hybrid working, employee pension scheme, family friendly policies, Cycle to Work Scheme, Death in Service, and Employee Rewards and Assistance Programme
Are you an innovative and strategic relationship builder who can manage and oversee large programmes?
Charity People are pleased to be supporting Tempo Time Credits, a charity that brings people together in local communities to carry out valued and important voluntary work, with their search for a Programmes & Partnership Manager based in Mid & North Wales.
Tempo Time Credits started 15 years ago and is an ambitious movement that empowers, encourages, and engages people from all walks of life, from communities across the UK, to get involved and volunteer. For example, befriending or helping to improve outdoor spaces. Volunteers earn Tempo Time Credits as part of a reward and recognition which can be exchanged for a range of services and activities provided by our local and national partners.
In these challenging times, community support is more crucial than ever. Tempo stands at the forefront having engaged with 40 commissioned programmes, collaborated with 1,500 charities, empowered over 15,000 volunteers, issued over 1 million Time Credits, cultivated 750+ business venues offering rewards, and pioneered the world's first national Time Credit network.
Funded by the Welsh Government the Tempo Time Credits Cymru programme builds Time Credit networks across Wales and empowers communities to support pathways to inclusion and volunteering. As the Tempo Time Credits Cymru Programme and Partnership Manager, you will play a pivotal role in cultivating relationships and opportunities in Mid & North Wales.
Key responsibilities:
- Management contracts, staff and resources: You will ensure all programmes are delivered within budget, and you will oversee contracts and reporting, producing convincing reports that show impact and delivery of KPIs.
- Oversight of networks delivery and performance: You will oversee programme planning and network management. You'll map out community groups, service and business partners and set up project activities and events, including training and workshops for network partners and key partner staff.
- Stakeholder relationship management and reporting: You will develop and maintain positive relationships with key funders and stakeholders in the region. You will also oversee reporting on programmes and ensure evaluation data collection and dissemination.
- Development and implementation of local strategic plans: You will oversee implementation of regional plans, including coordination of priorities and allocation of resource.
- Profile raising and sustainability: You will speak at and attend events and meetings with potential funders and explore opportunities for growth/ You'll also oversee contract renewal process including development of sustainability plans or new delivery models and contract signing.
- Innovation, learning & development across the organisation: You will feed into innovation and development work through sharing learning and best practice across the organisation, and supporting development of systems and approaches.
The Programme and Partnership Manager will have proven experience in community development, stakeholder engagement and contract management. They will have a passion for heritage conservation and community development, and will be an inspiring leader, keen to develop their team. You will have strong communication skills, including presentations and report writing, and you will have experience facilitating workshops and training.
You will also have experience working with communities, public and voluntary sectors, the ability to influence others, and have experience designing and implementing new initiatives. Most importantly, the successful candidate will be proactive and passionate about communities and creating positive, lasting change, with an awareness of the voluntary sector and its opportunities and challenges.This role will require flexibility regarding working hours, including evenings and weekends when required. It also will involve significant regional travel, with some national travel and overnight stays. You'll need the ability to travel independently. This role is subject to an Enhanced DBS child and adult barred list.
If you are creative and solution-focused, with the drive and energy to work within a growing, ambitious charity, we'd love to hear from you.
How to apply:
The application process is CV and Supporting Statement detailing why you would like to work for Tempo Time Credits and how you meet the criteria laid out in the Person Specification within the Job Description. Please visit the Tempo Time Credit website for the full recruitment pack or click apply to receive further details about the role. Please also complete the Equality and Diversity Form on the website. The closing date is 9am on 17th July with interviews held between 24th - 31st July.
As part of Tempo Time Credits commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way - including any reasonable adjustments you may need if you are employed.
Tempo strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.
As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.
A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.
You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.
Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.
As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.
If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!
Hybrid Working Expectations: 2 days per week office attendance required.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.
Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.
You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of excellent customer / supporter service skills.
- Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
- Good ICT knowledge including Microsoft Office suite and databases.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Advisor
We are looking for an experienced customer focused People Advisor, with a solid generalist background, who is used to pro-actively coaching managers on a wide variety of People (staff and volunteer) activities and projects.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: POD35 People Advisor
Location: Homebased, UK, Nationwide however, occasional travel will be required as part of this role (May include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £37,750 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midday 5 July 2024 (midday). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Currently planned for the week commencing 8 July 2024. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the People Business Partner, the (role) will:
· Deliver people practices and support that strengthen our organisational culture, with a focus on recruitment.
· Provide trusted advice and coaching and to your areas guided by our policies, sound best practice and legal compliance.
· Deliver the support needed for the effective implementation of our people policies and practices. Leading on Employee Relations cases when needed.
Key responsibilities will include:
· To proactively develop trusted relationships across the organisation to support the business in understanding and implementing HR policies and practices.
· To provide trusted subject matter expertise and advice in line with Stroke Association policies and procedures across the people lifecycle, recommending development where relevant.
· To maintain up to date knowledge of employment law and HR best practice as it relates to Stroke Association policies and practices and to check systems and processes are compliant.
· Effectively use the HR system and data to implement policies and practices, knowledge of Itrent is desirable, with a particular focus on recruitment.
· To support implementation of people processes, providing advice and support on process, and providing appropriate HR input during informal and formal processes.
About You
You will have a proven record of:
· Generalist HR experience
· Experience of effective team working and self-development, with a proven track record of supporting and delivering HR operations
· Relevant professional people qualifications and membership of CIPD
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as People, Personnel, HR, Human Resources, People Assistant, Personnel Assistant, HR Assistant, Human Resources Assistant, People Advisor, Personnel Advisor, HR Advisor, Human Resources Advisor, People Officer, Personnel Officer, HR Officer, Human Resources Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts and Grants Fundraiser
Are you passionate about improve young people’s lives for the better? Do you have trust and grant bid-writing experience?
We have an opportunity for a Trusts and Grants Fundraiser to join the team in this hybrid-working role.
This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M.
Position: Trusts and Grants Fundraiser/Coordinator
Location: Manchester/Hybrid
Salary: £33,750 - £35,625 pro rata (actual part-time salary £27,000 - £28,500)
Contract: Permanent
Hours: Part-time, 32 hours per week
Benefits: Hybrid working, 5% contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen
Closing Date: 17th July 2024. Please note that shortlisting will be taking place on a rolling basis and this role may close sooner than advertised if a suitable candidate is found.
About the Role
The organisation delivers a range of targeted youth programmes for children and young people who benefit from more intensive support, to reach their goals including mental-health and emotional wellbeing support, careers and enterprise initiatives, youth voice and social action opportunities; and programmes addressing serious youth violence and exploitation.
We are looking for a Trusts and Grants Manager to oversee the fundraising of all restricted income. Restricted income makes up 70% of the overall income stream, and enables the charity to deliver core youth work activities as well as targeted programmes such as employability, health improvement and social prescribing, detached youth work and more, with over 50 funded contracts per year.
Key duties include:
- Manage a pipeline of restricted income
- Propose, cost and write trusts and grants applications that typically span from £5,000 to £100,000
- Support the Director of Fundraising to complete applications for unrestricted funding
- Keep up to date with local and national funding opportunities
- Chair the bi-weekly trusts and grants meetings
- Work closely with the Director of Youth Services to mobilise successful bids
- Support during the preparation of financial audits
This role will include both line management and hands on grant application and stewarding of commissioners.
About You
We are looking for an experienced trust and grant bid writer, with experience of developing and submitting high quality funding applications and approaches to funders.
You will also have experience of:
- Gathering, understanding and presenting complex information and data in a clear, concise way
- Working within a charity fundraising environment
- Cultivating relationships with funders, both via verbal and written methods of communication
- Working in a network of organisations
To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role.
About the Organisation
The Youth Zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester – one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality.
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a enhanced DBS check.
Other roles you may have experience of could include Trust, Grants, Trusts and Grants, Trust Fundraiser, Grants Fundraiser, Trusts and Grants Fundraiser, Trust Fundraising, Grants, Trusts and Grants Fundraising, Trust Coordinator, Grants Coordinator, Trusts and Grants Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Wheels for All is seeking an Operations and Administration Officer as we embark on an exciting period of growth. In this pivotal role, you will support the Operations team, the Executive Management Team (EMT), the Board of Trustees, the Finance team, and the wider organisation. Your responsibilities will span various operational, compliance, administrative, and support functions, ensuring the smooth running of our charity.
Title: Operations and Administration Officer
Salary: £28,000 FTE
Hours: Flexible. Open to options between 3 days (21 hours/ 0.6FTE and 5 days (35 hours/ 1 FTE)
Contract: Permanent
Location: Warrington Head Office base with hybrid working available.
Reporting to: Chief Operating Officer
Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:
- Birthday bonus – take an additional day off to celebrate your birthday.
- Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
- Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
- Flexible working arrangements - including working from home and flexibility around caring responsibilities.
- Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
- Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
- Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.
Role responsibilities
Human Resources Support
- Recruitment: Support the recruitment process by helping to create job descriptions, place adverts, attract quality candidates and conduct assessments.
- Staff Onboarding: Ensure all new staff are welcomed and integrated into the organisation, guided by the new starter checklist.
- DBS & Safer Recruitment: Ensure the safety and well-being of all beneficiaries, by ensuring appropriate DBS checks are conducted for all employees, volunteers, trustees, and contractors who work with or have access to children, young people, or vulnerable adults and employees
- HR Administration: Support HR administration by managing contact databases, probation period deadlines and performance review schedules.
- Employee Relations: Help promote a positive work culture by facilitating open communication, addressing workplace issues and supporting the management of any employee conflicts or grievances.
- Managing Employee Benefits: such as the Employee Assistance Programme, annual leave entitlement and apparel.
- Training Requirements: Manage training schedule for the team, including first aid, health and safety, data protection and safeguarding.
- Employee Engagement: Help create and deliver initiatives to enhance employee morale and satisfaction, such as team-building activities and events.
- Asset Management: Oversee the issue, use and return of equipment used by the team, such as uniforms, phones, laptops etc.
Compliance Support
- Data Protection: Support the Data Protection Officer in ensuring compliance with data protection regulations.
- Audit Schedules: Oversee audit schedules for health and safety assessments.
- Documentation Management: Document and manage the retention schedule and naming conventions.
- Policy and Procedure Management: Manage the review schedule for policies and procedures, helping the Board and EMT ensure compliance with the Tier 3 Code for Sports Governance.
- Workplace Safety and Health: Help ensure a safe and healthy work environment by implementing safety protocols, training programmes and complying with regulatory standards related to workplace safety, such as workplace assessments.
- Insurance: Manage insurance policies schedules for equipment, personal liability, professional liability, etc.
IT Support
- Technology: Support the implementation of new technology solutions, such as HR and Monitoring and Evaluation systems.
- System Access: Manage access for systems like Worknest E-learning, SharePoint, etc.
- Microsoft Implementation: Create and manage Microsoft 365 accounts for staff and board members.
- Filing Structure Oversight: Maintain and oversee the organisation’s SharePoint filing structure.
- Equipment Maintenance: Ensure appropriate maintenance, updates, and training for IT equipment.
Executive Management Team (EMT) and Board Support
- EMT Support: Provide support to the Executive Management Team where necessary.
- Board Meeting Arrangements: Arrange board meetings and AGM, including communicating with members, taking minutes when required and filing documents.
- Governance Documentation: Keep the website updated with governance documentation.
- Trustee and Member registration: Manage the registration and setup for trustees and members
Office Management
- Point of Contact: Serve as the primary contact for internal and external enquiries, manage phone calls, and handle mail.
- Office Staffing Management: Oversee bookings, phones, and ensure adequate office staffing levels.
- Contract and Compliance Management: Oversee contract details and renewals for office equipment, supplies, health and safety checks, fire safety and liaison with landlord.
- Booking Assistance: Assist staff with bookings for vans, events, travel, etc. such as at our presence at the National Cycle Show and other major cycling and disability inclusion events.
Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.
Wheels for All is a national accessible cycling charity which promotes inclusive cycling through a range of successful community engagement programmes
![Wheels for All logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/wac9eniyxnu_2024_07_03_02_50_40_pm.jpg)
![woking-3-1500x.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/woking_3_1500x_2024_07_03_02_50_40_pm.jpg)
![Wheels_For_All.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/wheels_for_all_2024_07_03_02_50_40_pm.jpg)
![adapted-bikes-in-park.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/adapted_bikes_in_park_2024_07_03_02_50_40_pm.jpg)
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
Since 2021, we have established a broad and varied portfolio of climate resilience programmes implemented through local partners across Africa and Asia. These all enable communities to cope with and be better prepared for the consequences of the climate crises, and all focus on groups who are marginalised, e.g. landless, displaced, low caste, and religious minority groups. Specifically, they focus on livelihood resilience, early warning systems and preparedness, and climate resilient WASH, across Nepal, the Philippines, Bangladesh and Ethiopia.
About the role
We are now recruiting a knowledgeable and experienced Climate Resilience Programme Manager to continue leading our climate action strategy. The purpose of the role is to bring climate change expertise to grow, strengthen, deepen, and diversify our innovative programme portfolio, continue to minimise the negative environmental impacts of all of our programmes, and deepen our carbon emissions reduction strategy as we continue to expand the reach and impact of our organisation.
You will build strong partnerships by working closely alongside our local partners in programme design, technical knowledge, implementation and monitoring. It is anticipated that the post will include 3-4 overseas trips per annum.
The role affords huge scope for personal development, with the flexibility and autonomy needed to shape this critical area of programming. A particular objective will be to strengthen the M&E across the portfolio and access additional external funding for scaling up our climate resilience programmes.
You should have:
Essential
- Experience in the climate resilience sector and demonstrable knowledge of how to build and manage climate resilience programmes
- Knowledge of humanitarian and/or livelihoods programming, including monitoring, evaluation accountability and learning (MEAL) processes is critical
- Cross-cultural sensitivity and ability to work with overseas partners with varying levels of English.
- Strong administrative, research, analysis, numeracy and IT skills.
- Excellent oral and written English communication skills with an ability to produce accurate, factual and compelling reports, proposals, and presentations
Desirable
- Demonstrable knowledge of carbon emissions reduction within organisations
- Demonstrable experience in supporting resource mobilisation
- Knowledge of gender theory and inclusion practices
- Experience of working in Nepal, Bangladesh, Ethiopia, or the Philippines
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays, after 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. Candidates from the global south or with lived experience would be particularly welcome. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following questions:
- Why are you interested in the role and how do you meet the person specification?
- What are the most pressing climate challenges facing vulnerable communities globally, and what do you think World Jewish Relief's role should be in addressing these challenges?
“I recently joined the CHAS Family Support Team from a Local Authority role. It has been a great move! At CHAS, I have a capped caseload, allowing me to spend quality time getting to know families and understanding how I can help them access the specialist support they need. I have the flexibility to manage my own time and achieve a better work-life balance.” — Claire Wilson, Family Support Team Leader
An exciting opportunity has arisen for a Social Worker to join the multi-disciplinary Family Support Team in the east of Scotland, based in Aberdeen.
Role Overview:
This position offers a unique chance to work alongside a highly motivated and skilled outreach team and in partnership with local services dedicated to providing care and support for babies, children, young people, and their families. You will play a key role in providing a comprehensive social work service to babies, children or young people with life-limiting conditions and their families, focusing on the co-ordination, development and delivery of service provision designed to assist with the issues related to the child or young person’s condition and the impact it has upon the wider family.
Why Join Us?
- Holistic, Person-Centered Care: Our teams provide exceptional, individualized care to children and families.
- Collaborative Environment: Work within a multidisciplinary team combining health, social, and medical expertise.
- Manageable Caseload: Benefit from a capped, manageable caseload.
- Flexible Working: Enjoy a hybrid work environment. This role will involve onsite and home working and we are happy to discuss flexible working arrangements.
- Skill Development: Gain experience in various settings, including our CHAS at Home Aberdeen Office, family homes and within the hospital working alongside our Diana nurses,
- Supportive Culture: Be part of a supportive environment that encourages continuous learning and expertise development.
- Pension Scheme: Membership in the Local Government Pension Scheme (LGPS), administered by Lothian Pension Fund.
About You: We are looking for candidates who have:
- A degree or diploma in social work and registration with the SSSC.
- Relevant post-registration experience working with children, young people and complex family situations where loss and change are prevalent
- Highly developed communication and negotiation skills with the ability to adapt support to meet individual family needs.
- The ability to work autonomously in a varied role.
For more information and how to apply:
As a Social Worker with CHAS, you will provide vital support to children and families.
If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!
Follow the link to learn more about the role, contact the team for more information and apply.
We expect interviews to take place week commencing 22 July 2024.This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.
The client requests no contact from agencies or media sales.
Background to the role
The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.
We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.
We are at an exciting stage in our growth and are looking for a Deputy Head of Operations (People) to manage our growing people operations team and projects.
How you will make a difference
Your role will enable inclusive, empowering and efficient people operations workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:
- Manage the People Operations function, including line managing two team members.
- Develop an inclusive, empowering and engaging People Operations strategy that ensures best practices around management principles, professional development, diversity, equity and inclusion, and other aspects of a healthy culture are adopted.
- Track team morale and culture by coordinating team engagement surveys and by listening to team members’ needs from when they join the organisation and all along their employee journey with us, taking steps where necessary to improve the employee experience.
- Be the main contact person for the GFI Europe team to discuss HR-related needs or concerns.
- Oversee solid HR management by:
- Ensuring GFI Europe’s compensation and benefits remain competitive.
- Creating and/or periodically reviewing and improving People Operations policies and addressing specific HR needs and requirements of our growing team.
- Being the point of contact with payroll and employment legal advisors across 7+ countries, ensuring our employment terms and conditions are up to date and that payroll and employment terms are correctly processed.
- Staying up to date with national laws impacting employment, benefits and other regulations to ensure we remain compliant across all regions.
- Procuring and overseeing the work of People Operations service providers and consultants where applicable.
- Enable a smooth experience across the employee lifecycle by:
- Positioning GFI Europe’s employer brand to keep attracting and retaining talent.
- Planning recruitment cycles in collaboration with the Operations team and other departments, and signing off on assessment design.
- Coordinating performance / probationary review cycles and where support is needed, providing coaching and counselling to team members and managers on matters related to performance.
- Ensuring learning & development budgets and activities meet the needs of the team and organisation.
- Perform other tasks as required as a member of our small, dynamic team.
Who we’re looking for
You must have:
- A passion for GFI’s philosophy and mission.
- Proven experience in managing smooth, inclusive and effective People Operations such as HR admin, recruitment, performance management, learning & development, etc.
- Ability to balance high-level responsibilities (management, strategy) with practical execution, and to prioritise what needs to be solved, by when and how.
- Excellent people skills: high emotional intelligence, the ability to listen deeply and communicate effectively, to build and maintain trust and to work well with colleagues and stakeholders across multiple cultures.
- A high degree of organisation and attention to detail: finding enjoyment in devising and managing effective processes, fixing problems, and ensuring accurate, high-quality administration.
- Compassionate people management style: proven line management experience and ability to get the best out of colleagues, ideally in a remote environment.
- Comfort with complex, often ambiguous workflows where you need to approach and problem-solve new challenges creatively.
- Commitment to DEI principles: applying a diversity, equity and inclusion lens to all People Operations workflows, and maintaining our welcoming and supportive culture.
- Expertise in HR, employment compliance and payroll management within at least one country in Europe.
- Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support will be provided.
- Language skills: ability to work effectively in English.
It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:
- Coaching and mentoring experience
- Experience with international HR management (2+ countries). Familiarity with the following countries in particular would be an advantage: Belgium, France, Germany, the Netherlands, Spain or the UK.
- Experience with leading DEI initiatives in the workplace.
- The ability to work in European languages in addition to English.
We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.
Benefits and the fine print
- Terms of employment: Full-time (38 hours/week), flexible working hours.
- Location: We can consider applicants based in Belgium, France, Germany, the Netherlands, Spain or the UK. This is a remote role, and you will be able to work from home, or we are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
- Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. For reference, full-time range (total amounts received in gross salary plus benefits including home-working allowance) would be for:
- The Netherlands: €58,320-€69,984 (range includes holiday pay specific for the Netherlands)
- Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
- Application Deadline: 9 July 2024, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.
The client requests no contact from agencies or media sales.
Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.
As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.
Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.
In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.
This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.
Hybrid Working Expectations: up to 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.
You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.
Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.
A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Strong IT skills and knowledge and experience of Microsoft Office packages.
- Ability to use CRM databases.
- Excellent level of accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.