Lead Jobs in City Of London, England
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a Job Share basis. The role is offered on a hybrid or remote basis depending on proximity to a NEA office.
As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all, and ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.
The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to:
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Understand and evidence the needs of fuel poor households.
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Develop and apply data insights to directly inform the management, development, and delivery of NEA services.
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Effectively communicate our data insights to diverse audiences and through different mediums
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Develop and apply data insights to inform and support our advocacy and policy-related campaigning.
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Develop and apply data insights to inform and develop fundraising and partnership opportunities.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
What you will need to succeed
You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualization tools and programming languages to manipulate, analyse and present data.
A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.
Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering
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£32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.
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2-year Fixed term contract.
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11½% non-contributory pension.
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
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Flexible working arrangements including the opportunity for hybrid working.
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Enhanced family friendly payments.
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Employee Assistance Programme.
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Employee benefits platform.
No recruitment agency or advertising enquiries, please.
The closing date for applications is 12 noon on 11 November 2024. Interviews will be held in the two weeks commencing 25 November 2024. Full details of this post and an application form are available on our website.
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.
How to apply:
Apply online by clicking apply now.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Each year, 12,000 young people leave the care system, losing almost all the support they once had access to. Within two years, one-third of these young people become homeless. Empower them to confidently transition into independent living by joining Settle as Chief Executive.
Applications close at: 9 a.m. Monday 18th November 2024.
Location: Wapping, London
About Settle
Settle is an award-winning charity that breaks this cycle by supporting care-experienced young people as they move into their first home, helping them to confidently transition into independent living and thrive.
Our vision is for a 21st-century Britain where no young person is homeless, and all young people are given a fair chance to succeed.
We make this vision a reality by providing weekly coaching sessions that support young people in sustaining a tenancy, developing practical life skills and thriving as independent adults.
Our approach is holistic, flexible, and tailored to an individual’s changing needs – ultimately offering a consistent, transformative relationship that a young person can rely on.
All of our work is underpinned by our core values, and our programme has an annual success rate of 95%-100% — demonstrating that by focusing on early intervention and empowering care-experienced young people, we tackle a leading cause of youth homelessness before it happens.
About the role
This will be a significant appointment for us, as our current CEO and co-founder is moving on after providing us with ten years of incredible leadership.
We are in a strong position as a charity, benefiting from an excellent staff team, a wonderful board of trustees, and a robust financial position.
We are also in the process of developing our next strategy, which we look forward to exploring with you.
Who we are looking for
As our Chief Executive, you will be committed to empowering young people, helping them thrive and ensuring they remain at the heart of everything we do.
It is essential that you are an emotionally intelligent leader who embraces collaborative working and can foster a culture where people feel valued.
We will be looking to grow our profile by partnering with more organisations and taking a more active role in advocating for the incredible young people we support.
With this in mind, experience in building partnerships, influencing stakeholders, and leading growth would be highly advantageous.
We are committed to being an inclusive charity and have invested significant resources to ensure all our staff have a strong understanding of equality, diversity, inclusion and belonging.
However, we recognise that we are currently underrepresented in ethnic diversity. Therefore, we especially encourage leaders from the global majority to consider this opportunity.
We are also aware that leadership within the charity sector at the Chief Executive level is not currently diverse. In response, we are open to supporting first-time Chief Executives in this role, including ensuring a budget is available for professional development.
If you are inspired to help solve youth homelessness for care-experienced young people, we are looking forward to meeting you.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 18th November 2024.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
Do you want to make a lasting impact on patient care and staff support at one of London's leading NHS trusts? Join as Trust and Funding Officer, and help build the foundations of a healthier society.
As Trust Funding Officer you will play a vital role in their grant making and special purpose funds management, and your work will directly benefit patients and staff across their hospitals and community sites. You will work closely with Funding Managers to support their funding processes and the design and delivery of projects across the charity.
As Trust Funding Officer you will
- Develop and manage a portfolio of grants, advising and guiding applicants and grant holders.
- Manage questions and issues on grant or fund expenditure.
- Manage initial enquiries from Trust staff, responding to potential applicants and progressing ideas as agreed.
- Build strong relationships with the Fundraising and Communications teams.
To be successful in the role you will
- Have experience in a customer facing role, ideally in a funding or fundraising environment.
- Manage relationships with stakeholders, and help them to navigate complexity.
- Have experience of working with budgets and other forms of financial information.
- Use reports to gain insight.
- Ideally have experience of grants.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Do you have a passion for project management at a landscape scale and for making a difference for people, nature and fighting climate change? If yes - this could be the role for you!
THE ROLE
• This is an exciting role co-ordinating project planning and project management of the Woodland Trust’s contribution to the Northern Forest, a landscape scale partnership stretching from Liverpool to Hull, and one of the Woodland Trust’s key focus areas, called Treescapes, in the UK.
• You will help build detailed project proposals and facilitate funding bids to support Woodland Trust delivery of the Northern Forest.
• Act as WT account manager with Defra for the Northern Forest Nature for Climate Fund woodland creation programme and other relevant funded programmes, overseeing and preparing associated reporting to funders, and associated project management processes.
• Responsible for coordinating project management of the WT Northern Forest Treescape plan.
• Deliver pro-active and positive internal and external stakeholder engagement and communication, building and maintaining effective relationships.
• Ensuring that organisational goals, in particular those of WT’s 2030 Strategy are maximised through the Northern Forest in the context of complex and wide-ranging external partnership arrangements.
• Travel to and from the Northern Forest will be required.
• This is a Hybrid working role, where you’ll work part of your time at home and part of the time travelling in the North of England as required. You may occasionally visit our Head Office based in Grantham, Lincolnshire.
You can find out more about the Northern Forest at: The Northern Forest: Planting 50 Million Trees | The Woodland Trust
THE CANDIDATE
• You will have experience in all stages of project co-ordination and project management, taking complex cross functional projects from inception to implementation, review and evaluation, together with experience of project management frameworks, for example Prince 2
• You’ll have experience developing and shaping complex, oven ready project proposals and related funding bids, and managing and overseeing grant programmes, particularly within the land management / conservation sector
• You would have worked at landscape scale working for nature recovery, climate resilience and people
• Experience of building partnerships internally and externally, you’ll be a strong communicator with the ability to influence various stakeholders as well as motivate, inspire and shape strategy.
• You’ll be a confident leader and communicator, being able to listen, interpret, challenge and influence varied stakeholders by adopting a range of styles, tools and techniques appropriate to the audience.
• You’ll be self-motivated, well organised and able to manage time effectively, prioritising and being flexible in your approach to meet deadlines and keep projects to budget.
• Desirably you will have experience and knowledge of wooded habitat creation, woodland management and the environmental land management sector more widely
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
Interviews will be held via Teams on Tuesday 26th November 2024.
The client requests no contact from agencies or media sales.
Role Title: Programme Quality and Assurance Manager
Salary: Band D up to £47822
Location: London
Tenure: Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you ready to take on a dynamic and rewarding role that puts you at the heart of humanitarian response efforts?
Then we'd love to hear from you!
At ActionAid UK, we are looking for a passionate Programme Quality and Assurance Manager to lead and manage our grant and contract processes, ensuring that our humanitarian programmes deliver real impact across the globe. In this exciting and innovative position, you will have the opportunity to oversee the management of contracts with key donors such as the FCDO, START Network, and UN, driving project success through strategic thinking and strong collaboration with international teams.
As the central figure in managing programme quality, you will play a pivotal role in shaping ActionAid’s approach to humanitarian programming, ensuring cross-programme coherence, effective risk management, and continuous learning.
This role offers the chance to engage with diverse stakeholders, from ActionAid country offices and consortia partners to institutional donors and NGO networks. You will help build the capacity of teams to manage contracts at a high standard, ensuring that ActionAid remains compliant with donor expectations while pushing forward innovative practices to sustain income and enhance programme quality.
As part of the Programme Quality & Assurance team, your work will directly contribute to empowering women, protecting rights in crisis situations, and fostering resilience in vulnerable communities. With opportunities to influence donor funding policies, participate in high-level forums, and contribute to strategic decision-making, this is a role for someone who thrives in a fast-paced, impact-driven environment. If you have a passion for humanitarian work, experience in donor management, and a commitment to making a real difference, we want to hear from you!
Join us at ActionAid UK and be part of a team that is driving change and delivering hope to those who need it most. Apply today and help shape the future of humanitarian action!
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Surrey, Sussex, Hampshire and Thames Valley area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South and Central area.
Deadline for applications: 1st November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early November
Start date in role: 6th January 2025
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We are now seeking a Communications and Campaigns Manager who will be a creative thinker able to Think Big and Act Wild whilst managing the timely and effective delivery of communications campaigns, projects and events, increasing our advocacy and fundraising impact.
The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications and Engagement team and use your strong collaborative skills to work effectively with our Catalyse, Influence and Fundraising teams to create powerful, transformative communications and campaigns.
You will be results driven and enjoy managing multiple communications projects across different channels in order to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
To lead the design, development and delivery of Rewilding Britain's integrated communication campaigns, projects and events, enabling the charity to engage with its target audiences and encourage measurable impact across rewilding practice, policy and fundraising.
Line Manager: Director of Communications and Engagement
Line Management Responsibilities: No line management. The post holder will have responsibility for maintaining management of freelancers, agencies and partners.
Your responsibilities will include:
Communications campaign development and management:
- Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action across rewilding practice, policy and fundraising.
- Work closely with the Communications and Engagement team to develop aligned messaging and campaign assets and to deliver these across owned, earned and paid channels.
- Lead on the creation of compelling campaign assets and content (e.g. polls, petitions, online actions and campaign toolkits).
- Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
- Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence led.
- Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
- Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
- Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.
Communications projects and events management:
- Organise, plan and deliver our involvement at online and in person events that will help to encourage action across rewilding practice, policy and fundraising (e.g. exhibition stands at party political conferences or corporate fundraising events).
- Design, deliver and project manage cross-organisational communication activities which will raise the profile of Rewilding Britain (e.g.World Rewilding Day, anniversary events).
- Support the Catalyse, Influence and Fundraising teams with the communication requirements for events (e.g. Rewilding Network conferences, fundraising dinners, panel debates, report launches).
Cross-functional collaboration:
- Work closely with the Catalyse, Influence and Fundraising teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for influencing policy, fundraising and Network membership growth.
- Support the broader Communications and Engagement team to implement strategically aligned locally focused communications activities, projects and events for England, Scotland or Wales.
- Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
- Represent Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more to advance our communication and campaign objectives.
Communication innovation and improvement:
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
- Implement feedback and lessons learned to refine and improve our communications and campaigns approach.
Skills, experience and behaviours
Education
Essential
- An undergraduate degree or equivalent professional training or at least 6 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns, Environment, Ecology, Conservation)
Desirable
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A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
Experience
Essential
- At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
- Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
- Experience in managing communication projects resulting in effective events or activities.
- Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
- Experience of evaluating communications and campaigns and measuring impact.
- Experience in managing budgets and financial planning for campaigns.
- Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
- Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
- Experience working in a sector relevant to rewilding, and understanding of the rewilding landscape and the rewilding movement.
Desirable
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context.
Skills
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Strong organisational skills with experience in managing multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams and external partners.
- Ability to use digital campaigning tools.
Personal qualities
Essential
- Proactive, creative and flexible approach with a positive ‘can-do’ attitude.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
- Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context.
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
The role is a full-time, 5-day-week (35 hours) position.
The salary is £38,000 - £43,000 per annum depending upon experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Job Title: Senior Administration Officer
Salary: £22,567 per annum + £750 Home Working Allowance p.a. + £4082 London Weighting p.a. (if eligible)
Hours & Contract: 35 Hours per week - Permanent
Location: Homebased in East, North or West London, Herts or Essex with travel to in person events required at least once a month
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
The Senior Administration Officer will be a key member of an effective and experienced admin team, and will bring an existing strong administration skill set. The Senior Administrative Officer will contribute to the work of a growing number of social workers to and foster carers in this area, making a difference to the outcomes for the children in our care. With a specific responsibility for all aspects of servicing the Fostering Panel Committee Meetings, the ideal candidate will have experience of administrating a regulated committee or board, and understand the need for excellent record keeping, minute taking, attention to detail with discretion and exceptional time management and organisational skills.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Requirements of the Senior Administrative Officer role will include:
- Excellent familiarity with the Microsoft Office Suite - Word/Excel/PowerPoint/MS Teams
- Substantial administration experience - including systematic servicing of committees and minuting meetings
- Excellent attention to detail alongside excellent communication skills both online, in person and in writing
- Experience in administration of events - including negotiating arrangements with venues and similar third party providers
- Adept at working as part of a remote team, providing support and cover, while being self-motivated and able to work flexibly according to the business needs
- Skilled at dealing with sensitive information with empathy, discretion and confidence and having excellent customer service abilities
- Willingness to travel to face to face events such as team meetings, training and local events
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Senior Administration Officer may be homebased East, North or West London, Herts or Essex, and will be required to travel to face-to-face meetings in the East London area at least once a month and on other occasions for training and team wellbeing events.
A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 17th November 2024
Interview Date: Monday 25th November 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Join our clients team to oversee and enhance the entire membership lifecycle. This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.
In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications. Responsibilities include overseeing member applications, maintaining registrant integrity, supporting assessment panels, and handling CPD audits. Additionally, you'll manage CRM processes related to memberships, address system issues, support financial workflows and provide insightful reports to the Board. As a team leader, you'll also line manage, develop and guide one team member, ensuring they are well-trained and that all processes run smoothly and efficiently.
Experience Required:
- Strong background in membership operations
- Proven experience coordinating customer service functions
- Familiarity with registration and professional recognition processes
- Experience in managing one or more direct reports
- Experience with CPD audits and course accreditation administration
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title
Business Support Manager (Maternity Cover)
Job Reports To
Assistant Director of Operations
Business Unit/ Department
Administrative/Operations
Dimensions of Role
Full time – 35 hours per week (Office based with the option of working from home on Fridays)/ Fixed Term 12-month maternity cover
Working Relationships
· With the Executive & Administrative team
· With the Chair and Board of Trustees
· With those we support, within the Rank network
Purpose Statement
The postholder will be a key member of the central administration team of the Rank Foundation.
Key Accountabilities
Secretariat support to governance committees:
- Drafting agendas, production and dissemination of papers for Committees and Board meetings to trustees
- Attendance to governance meetings, minute taking, and following up on actions
- Organising RFL annual governance schedule of meetings
- Liaising and acting as point of contact for trustees
- Arranging meetings for Execs and Trustees
- Drafting and issuing comms as needed by the Chair, Trustees and Execs
- Maintaining governance records and register of trustees’ interests up-to date
- Assisting with audit queries as and when required
- Managing the periodic review of Committees’ Terms of References
- Planning induction programme of new trustees
- Undertaking regular reviews of policies, staff handbook, trustee hanbook and ensuring currency and developing new ones as required
- Supporting with implementation of EDI strategy and the Foundation’s vision
- Occasional out of office hours meeting attendance as/ when required
HR
- Facilitating recruitment activities including posting and monitoring job ads, shortlisting of candidates, recommending list for interview and liaising with candidates
- Onboarding of resources: references, right to work checks, drafting of contracts and offer letters, planning of induction programme, sourcing of IT kit/required equipment, arranging IT induction
- Offboarding of resources: ensuring resources are removed access to SharePoint, emails and laptop wiped. Monitoring of dormant inboxes.
- Management and administration of Breathe (HR Platform)
This job description is not necessarily an exhaustive list of tasks but is intended to reflect a range of duties the post-holder will perform.
Skills, Knowledge & Expertise
Knowledge Qualifications & Experience
· Previous experience in an executive support role and working with Board of Trustees
· Previous experience of minute taking
· Previous experience of HR support
· Proficiency in Microsoft packages (essential)
· Understanding of the charitable and philanthropic sector (desirable)
Skills/ Abilities
· A positive team member
· Excellent organisational skills and attention to detail
· Willingness to help colleagues, ‘can-do’ approach
· Adaptable, flexible, and willing to learn/develop skills
· Ability to manage multiple tasks, work to deadlines and prioritise effectively
· Excellent communication skills by phone and email, experience of engaging with stakeholders at all levels
· Ability to organise events and ensuring arrangements are communicated to all stakeholders
· Ability to handle sensitive information and discretion
Confidentiality
· Paramount that the postholder works in a highly confidential way
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.
The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.
Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.
We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.
The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.
We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.
At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.
As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:
- Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
- We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
- Work-Life Balance: Flexible working and work from home opportunities
- Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
- 28 days Annual Leave plus all bank holidays
- AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
- Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
- Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
- Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
- Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
- Paid end of year team activities
- Annual Social Work Registration fee covered
For Further information continue to our job pack.
The client requests no contact from agencies or media sales.
Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service). Plus £4190 Inner London Weighting if based in London per annum
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider a UK-based hybrid working option. Some travel to our London office will be required.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the role
This role will be responsible for leading on the digital communications and content strategy, in collaboration with the digital communications and brand lead. The strategy will have a focus on developing fundraising messaging and digital influencing campaigns in an integrated way across all related channels to drive forward our ambitious fundraising and campaigns plans.
As part of the award-winning Fundraising and Brand team at Refugee Action, you will help create and implement bespoke supporter journeys across multiple online platforms with the aim of significantly raising our online presence, increasing donations, inspiring change and supporting the organisation’s growth. You will be a critical bridge between the Campaigns and the Comms & Digital teams, ensuring that our strategies are aligned and insights based. You will have the opportunity to create content, marketing materials and strategically manage social media and web operations for Refugee Action at a critical and exciting time.
To succeed in the role you will need to demonstrate:
- Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.
- Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).
- Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.
- Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.
- Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.
- Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.
- Thorough understanding of the digital landscape, and emerging trends in web and social technology.
- Good knowledge of website content management systems and Engaging Networks or a similar platform.
- Understanding of branding and core design principles.
- Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.
- Ability to build good working relationships across teams within a culture of generous collaboration.
- Understanding of cultural diversity and the ability to work with people from a range of different cultures.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on Sunday 3 November 2024
Interviews: 14 November 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
We're looking for a kind, compassionate and resilient Support Worker to join our Mile End Young People Service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Working patterns includes morning, evening and weekends.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005831
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Empowering customers to ensure they receive the service and benefits they are entitled to.
Encouraging and enabling tenants to pay their rent and avoid personal debt.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
Proficient in Microsoft Word
Ability to work as part of a team
Ability to work to deadlines
Good Record Keeping
Strong relationship skills
Sector related NVQ or equivalent
Sector work or equivalent experience in young people sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Key Responsibilities
Day to day delivery of Internal Comms projects & content:
- Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy
- Develop, deliver and evaluate annual internal communications and engagement plans
- Provide strategic communications input on people-related projects including activities coming out of our new People Strategy
- Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects
- Develop approaches to measure the success of internal communications, and report on results
- Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments
- Manage strategic and prioritise internal communications projects
- Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns
- Support engagement processes with staff across all areas of the organisation
- Maintain and evolve internal comms channels including our intranet
- Support communications to staff in the event of a crisis or urgent event
- Manage all costs relating to internal communications
- Develop our internal tone of voice based on our brands’ personalities and values
- Draft and/or edit all written internal communications to high standards.
- Work with corporate comms and content leads to develop engaging content across a multiple of channels
- Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff
- Execute and commission communications products in a variety of formats
- Build strong and trusted relationships with colleagues across the organisation
- Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum
- Successfully work with senior leadership team
- Support efforts to drive the success of the corporate communications team, processes and ways of working
Skills and Experience
This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload:
- Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector
- Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas
- Project Management of different projects in an effective way
- Comfortable flexing between strategic thinking and day-to-day delivery
- Confident working with senior leadership and managing stakeholders
- Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations
- Excellent at building relationships, collaborative with a win-win approach to negotiating
- Comfortable with emerging ways of working, and working across teams
- Ability to brief and manage external agencies – including collating & managing feedback
- Leading communications to support organisation growth or change and new ways of working (desirable)
- Designing and delivering successful engagement activities
- Managing multiple tasks and projects, troubleshooting where needed
- Strong understanding of the role of internal communications in building and nurturing organisational culture and performance
- Using content and multiple channels strategically to inform and engage staff
- Strong understanding of translating a brand into effective content for internal audiences
- Producing a range of content formats including photography and film
- Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement
- Experience working closely with People/ People & Culture/ HR teams and other stakeholders
- Experience in delivering communications in a change context or working through organisational change
- Experience of line management
Knowledge and qualifications
- Proficient in MS Office Suite in particular PowerPoint
- Good working knowledge of SharePoint
- Understanding and experience of implementing HR policies and practices
- Good working knowledge of Mail-Chimp or similar mass mailing platform
- Good working knowledge of metrics for internal communications and engagement
- Good working knowledge of internal communications relating to diversity, equity and inclusion work
- Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team
Abilities and Attributes
- Proactive, solutions-focused and able to work well under pressure and manage multiple projects
- Experienced in managing internal comms in NFP or Commercial Business
- Can do-attitude and hands-on approach
- Committed to continued learning and improving
- Interest in trends and technological advances that support internal comms
- Commitment to championing audience needs and acting on feedback
- Committed to embedding diversity, equity and inclusion in everything we do
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Job Title: Referral Co-ordinator, Newham
Salary: £9,956 Actual (£24,890 FTE)
Working Hours: 14 hours Per week (to include
End of Contract:31st March 2025 (extension subject to funding)
Location: Newham office based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.
This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.
Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.
NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.
This role is based in a Newham office with some home working
About the Role
Some of the key responsibilities of the role include:
- Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered. Communicating with other team members for support as required.
- Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
- Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
- Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients
You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.
About you
- Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
- Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
- Have resilience when hearing people sharing emotionally difficult circumstances
- Good IT and database skills and excellent attention to detail
If so, please read the job description via our website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham
Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.
The client requests no contact from agencies or media sales.