Lead Jobs in City Of London, England
A little bit about the role
This role will be closing at 9am on Wednesday 6 November 2024.
This important role is to support our Chief Executive Officer, to act as administrator for our Board of Trustees and to provide wider support to our Senior Leadership Team (SLT), working closely with our Chief Operating Officer.
The Executive Assistant role is vital in enabling our Trustees and SLT to maximise their effectiveness and impact, to accelerate progress towards Frontline’s mission of creating social change for children and families.
The ideal candidate will be exceptionally organised, a skilled communicator, confident with Microsoft Office and able to set up systems and processes that make themselves and those they support more effective and efficient.
Some key responsibilities include:
- Collaborate with colleagues to coordinate and prepare SLT and organisational long-term calendars
- Source and book meeting spaces, distribute materials/agendas/resources if required and ensure technology is prepared in advance for effective and efficient meetings
- Take minutes at Board and Committee meetings.
- Support organisation and delivery of all-staff events
A little bit about you
This role will suit an experienced administrator who enjoys working autonomously and can think on their feet to find the most efficient outcome in a pinch. The panel will be looking for experiences that show effective prioritisation, organisation and communication skills in order to flourish in this role.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Approach Social Work (formerly known as the Frontline programme)
Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.
You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.
You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.
Be part of something bigger. Join the next generation of social workers.
What’s in it for you?
- Earn as you learn with a salary of up to £34,000 from year two.
- Qualify as a social worker and complete a fully funded master's degree.
- Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.
- Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.
What to expect as a trainee social worker
Year 1:
- Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
- Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
- Qualify as a social worker by the end of your first year.
Year 2:
- Manage your own caseload, building on your skills and confidence.
- Engage in ongoing study to further develop your professional abilities.
- Receive continued support from Frontline tutors, your employer and fellow trainees.
Year 3:
- Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
- Receive leadership coaching to enhance your professional capabilities.
Who we’re looking for
We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.
You will also meet the following criteria:
- Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
- Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
- Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)
- Be resident in England by the time the programme commences
- Not be a qualified social worker
Be part of something bigger. Join the next generation of social workers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Approach Social Work (formerly known as the Frontline programme)
Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.
You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.
You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.
Be part of something bigger. Join the next generation of social workers.
What’s in it for you?
- Earn as you learn with a salary of up to £34,000 from year two.
- Qualify as a social worker and complete a fully funded master's degree.
- Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.
- Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.
What to expect as a trainee social worker
Year 1:
- Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
- Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
- Qualify as a social worker by the end of your first year.
Year 2:
- Manage your own caseload, building on your skills and confidence.
- Engage in ongoing study to further develop your professional abilities.
- Receive continued support from Frontline tutors, your employer and fellow trainees.
Year 3:
- Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
- Receive leadership coaching to enhance your professional capabilities.
Who we’re looking for
We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.
You will also meet the following criteria:
- Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
- Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
- Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)
- Be resident in England by the time the programme commences
- Not be a qualified social worker
Be part of something bigger. Join the next generation of social workers.
Housing Support Officer
Working Hours: 22.5 Hours a week (At least 3 days), part-time
Salary: £ 30,399 per annum, pro-rata £18,239.34 per annum
Contract: Permanent
Looking for an opportunity to make a real difference at one of London’s leading mental health charities?
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. With this in mind, we are proud to advertise this role. This service supports people to live independently, and maintain their tenancies. You will be joining our passionate and dynamic housing management team and support the team in delivering exceptional high quality effective services. We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch!
You will:
- Provide a high quality and flexible housing management duties to vulnerable tenants who reside in managed properties across Brent, Wandsworth and Westminster boroughs.
- Conduct weekly fire, health and safety checks including fire alarm testing of specified housing schemes as well as monthly and quarterly flat/room checks in order to ensure compliance with relevant legislations.
- Regularly organise and carry out tenant’s house meetings within specified schemes.
- Be the first point of contact for tenants to report housing repairs to and support them in either organising repairs to addressed or reported to relevant landlords.
- Promote independence, wellbeing, inclusion, and resilience.
You are:
- Someone with previous experience of working or volunteering in a housing management role or have the ability to demonstrate that you possess transferable skills.
- Experienced in carrying out fire, health and safety checks including carrying out fire panel tests and conducting fire drills for residents.
- Good Knowledge of service user involvement techniques, organisation of tenants’ survey, analysing and report writing of outcomes.
- Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
- Able to work cohesively and collaboratively within a team.
- Someone with a wide range of life experience, effective communication skills, and able to demonstrate housing management qualification at diploma level or its equivalent.
- Competent in using computer programmes and databases.
About us
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Benefits
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-217555
Interview date: 7th November
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Head of National Influencing is critical to our mission to make dementia the priority it needs to be. This is way more than a typical public affairs job. In fact, it’s not a typical public affairs job at all. We do things differently here. We don’t carp from the side-lines and moan about how bad everything is. Instead, we develop overwhelming, evidence and policy-based cases for change which we deploy based on our deep understanding of a complex, constantly adapting system across multiple nations.
Dementia is a whole system challenge so it demands a whole system approach. That means our Head of National Influencing needs to determine key decisionmakers capable of shaping national policy across England, Northern Ireland and Wales, and then engaging them directly with an overwhelming case for change. Understanding the system is paramount, as is deploying evidence and policy in the most impactful way. Essential to the success of the role – and the success of the whole team – is the need to plan and deliver a highly integrated influencing strategy alongside our Head of Local Systems Influencing. Integration and teamwork is everything in this role – with colleagues internally and with the system externally.
You’ll have the privilege of leading a big team spread across three nations, and be part of an even larger Evidence, Policy & Influencing function which is laser-focused on ending the devastation of dementia through changing policy. We take an evidence-based approach to all our work, we focus on impact rather than activity, and the Head of National Influencing is a key role model for how we go about our business. That includes the most important aspect of this role: leading our people. With joint responsibility for the whole team’s (not just your team’s!) culture and performance shared between you and our other department heads, the development of our talent is central to the impact we want to make.
You will:
- Develop and lead a large team of professionals straddling three nations, while taking responsibility with your peers for the development of the whole Evidence, Policy & Influencing team
- Measure and report on performance and impact rather than activity
- Role model a 3 nations approach to our work
- Drive integration across the team and wider organisation
- Use evidence and policy to create highly impactful cases for change leading to national policy change
- Be responsible for our awareness and compliance with rules around lobbying
- Work with teams across the Society to optimise supporter journeys
- Make us a highly authoritative thought leader in the research, health and care environment
- Provide proactive, high quality analyses of the national external environment to inform strategic decision-making
About you
We need a credible, authoritative leader able to personally influence top decisionmakers and colleagues alike.
You’ll be someone who is – or aspires to be – a thought and system leader in their own right, pragmatic about the complexities, imperfections and challenges in the system in which we operate. In fact, you’ll enjoy the challenge of plotting our path through the system we’re trying to change. You’ll love working with people with different perspectives to challenge your own thinking and ultimately share responsibility for the work of a dynamic, constantly developing team of amazing professionals.
You’ll have a clear understanding that integration of our influencing work nationally and locally, across strategic evidence gathering, policy development and into the wider work of the Society is key to making the impact. Above all, you’ll be someone who strives for excellence and who role-models vulnerability, transparency, teamwork and adaptability.
In this role, you have the opportunity to – alongside your team – do genuinely career-defining work in an area of policy which demands innovative, focused and different ways of making change. The scope for making that change, and personally making it happen, is huge. We have loads to do and we need someone with the drive, intellect and intolerance for the status quo to help us achieve our goals.
You are:
- An experienced and inspiring leader who can instil a high challenge, high support culture
- An expert in the external policy environment and are comfortable working across multiple UK nations.
- Comfortable with change, ambiguity and leading major programmes of work
- Highly accountable, able to handle lots of responsibility
- Open and collaborative, able to work across team and geographical boundaries to do things better
- Committed to continuous, evidence-based improvement
- Curious and enthusiastic about never accepting the status quo when it comes to making things better for people living with dementia
- Up for debate, alternative perspectives and different ways of doing things to achieve impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an Interim Financial Controller to join a leading charity operating in the heritage sector for a period of 9-12 months. Reporting to the CFO, this role manages a team of 4 and has responsibility for the day-to-day finance operations ensuring financial compliance with regulations and maintaining internal controls.
Key responsibilities include: Preparation of the statutory accounts and liaising with auditors, managing the organisations balance sheet, and ensuring the accuracy of payroll, capital accounts and investments.
Essential Criteria:
- Professional accountancy qualification (CIMA, ACA, ACCA) with experience in financial control within the charity sector
- Line management Experience
- Strong knowledge of Charities SORP
- Experience in managing year-end audits and producing statutory accounts.
- Strong proficiency with financial systems and reporting tools.
What’s in it for you:
- Day rate: £350pd - £425pd (depending on experience)
- Hybrid working: 1 day required in Central London Office
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate to take up a fixed-term role as Centre Leader at our IntoUniversity centre in Kennington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
Location: IntoUniversity Kennington
Contract: Full-time, fixed-term until June 2025
Applications close: 9am Monday 4th November 2024
Start date: January 2025
Salary
£38,100 per annum (inclusive of £2,600 London contribution)
Eligibility for the role
In order to be eligible for the Centre Leader role, applicants will:
- Have completed an undergraduate degree to a 2.2 or higher.
- Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
- Be able to apply knowledge of F.E. and H.E. (e.g. UCAS applications) to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
- Have experience of confidently negotiating with a variety of stakeholders, for example: head teachers, funders, universities.
What will my main dutires be?
To lead the staff team at the centre, generating a positive and inclusive working environment and ethos and ensuring that the team are well motivated, are managing their workloads effectively, and are providing a high quality service.
You will initially be involved in the set up of this brand new centre, including developing local school relationships and we anticipate that delivery of the IntoUniversity programmes will begin in the 2024 summer term.
To ensure that the ethos and values of the charity are maintained in the IntoUniversity centre.
To act as the Centre’s Designated Safeguarding Officer (full training and support will be provided to become the Designated Safeguarding Officer). To create and oversee relationships with local education providers.
To oversee the successful delivery of our educational programme at the centre using positive behaviour management and adhering to the IntoUniversity safeguarding policy.
Please note: that there will be times throughout the year when you will be required to travel to London for meetings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation. We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.
As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.
This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.
Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.
Applicants must be able to work within the Christian ethos of The Salvation Army.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.
Closing date: 10th November 2024 at 23.59pm
Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early.
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Senior Club Manager
We are looking for an experienced Senior Club Manager to work with one of the UK’s leading Youth charities.
If you have a passion for putting young people first, then we want to hear from you!
Position: Senior Club Manager
Location: White City, London, W12 7TF
Salary: £34,000 per annum
Hours: Full-time, 37.5 hours per week (inc. evenings and weekends)
Contract: Permanent
Closing Date: 9am, Monday 11th November 2024
First stage interviews: Thursday 14th November (in-person)
Second stage interviews with Young Leaders: Saturday 16th November
About the Role
Club Managers are crucial members of the delivery team, responsible for an exciting programme of activities for their given area. As Senior Club Manager, you will work across all Youth Zone sessions and have lead responsibility for:
- Sessions for 13 – 19 year olds and up to 25 with those with disabilities. Senior club takes place Wednesday - Saturday evenings.
- Ensuring there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities.
- The continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone.
This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.
About You
We are looking for a Senior Club Manager with a relevant qualification or strong demonstrable experience in Youth Work. You will have evidence of ongoing professional development (for example safeguarding, health and safety, management)
You will have experience of:
- Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
- Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice
- Managing a team of staff, ideally including volunteers
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Club Manager, Holiday Club Manager, Youth Club Manager, Children’s Club Manager, Recreation Club Manager, Schools Club Manager, After School Club Manager, Activities Club Manager, Senior Club Manager, Senior Holiday Club Manager, Senior Youth Club Manager, Senior Children’s Club Manager, Senior Recreation Club Manager, Senior Schools Club Manager, Senior After School Club Manager, Senior Activities Club Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Harris Hill is delighted to be working The Bridge Group to recruit its new Chief Executive Officer. The Bridge Group is a non-profit consultancy that uses research to promote social equality by supporting organisations of all kinds with independent expertise, research and practical know-how to enable them to make a real and lasting impact on socio-economic diversity and social equality.
The Bridge Group has been making change happen for a decade. However, there is still much to do, and trustees and the team have great ambitions for the charity’s next chapter.
You will work alongside a fantastic core team of nine, highly skilled and dedicated staff, and a wider network of Associate Researchers and Fellows. The charity also benefits from an engaged, expert and energetic Board of trustees who are from a diverse range of industries and backgrounds. Expansion of both the staff-base and the Board is planned over the coming year, and the CEO will lead us in realising this ambition.
The role is an opportunity to lead the growth of an established charity with a national reputation, at a vital moment in its development. The postholder will demonstrate leadership, initiative and inclusivity – to put into action their passion for improving social equality across the UK.
This is your chance to craft the next chapter for the Bridge Group.
Job title: Chief Executive Officer
Salary: £76,000 to £96,000 Full Time Equivalent per annum depending on experience, paid pro rata as appropriate.
Location: The Chief Executive Officer works remotely but they will regularly be required to attend face-to-face meetings and events in London and other UK locations as required.
Contract type: This is a permanent contract, and the role is full time, with the possibility of working 0.8 – 0.9 FTE if preferred.
How to apply:
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at executive at harrishill co uk
For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.
Closing date for applications: 9am, Monday 25th November 2024
Both The Bridge Group and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Support Worker
Working Hours: 37.5 hours a week (5 days), Full-time
Salary: £26,071
Contract: Permanent
Looking for an opportunity to make a real difference at one of London’s leading mental health charities?
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will be responsible for a caseload of vulnerable service users who you will deliver high quality effective support services to. We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch!
You will:
- Provide a high quality and flexible tenancy sustainment service to people with mental health needs.
- Conduct regular keywork sessions that are innovative and engaging in order to achieve service user`s personal support plan goals to enable independence and mental health recovery.
- Support and challenge tenants to improve their quality of life and independent living skills.
- Promote independence, wellbeing, inclusion, and resilience.
- Provide support to tenants/ service users to move on by resettlement support planning and exploring move-on opportunities including the private rented sector.
You are:
- Someone with previous experience of working or volunteering with people who have mental health support needs.
- A mental health professional with good knowledge of working with people with dual diagnosis and ex-offenders.
- Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
- Knowledgeable about ways of working with people with dual diagnosis and ex-offenders.
- Positive, resourceful, and resilient when working in challenging environment.
- Able to work jointly as part of a team and in partnership with external statutory and voluntary agencies.
- Competent in using computer programmes and databases.
About us
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced
clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local
community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with
fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with
moderate to severe mental health needs across our communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-217554
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – South East and M4 Corridor
Thank you for your interest in the above role. This pack tells you more about Kinship, how we work, and details of the role and the people you will be working with. It also gives information on how to apply.
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in South East of England, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas in the South East of England which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to locations along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc.).
· Full, clean driving license/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Do you feel passionately about improving the life chances of children, young people and families? Are you an experienced social researcher experienced in a range of evaluative methods and approaches? Want to work in a dynamic and practically applied context, with a smart, supportive team?
Dartington Service Design Lab is an internationally respected social research and design charity focussed on using evidence to help those working with children and young people have a greater impact. We have over 60 years of experience working across the public and voluntary sectors to improve the lives of children and young people.
We are seeking an experienced mixed methods social researcher, with a particular interest and expertise in evaluation. Whilst the role is varied, the primary focus is the formative, developmental and summative evaluation and iterative refinement of a range ofservice-level and place-based and/or systemic change initiatives focused on improving outcomes for children, families and communities. The work involves applying mixed methods and working with an inter-disciplinary team (internally and with collaborating partners).
Approaches will be tailored depending on the needs of each project but are likely to include theory-driven approaches such as theory of change, realistevaluation and contribution analysis alongside experimental or quasi-experimental methods. The candidate need not be expert in all but must have a curiosity and willingness to learn and apply different methods in a range of contexts.
The role is practically applied, varied and fast-paced - leading and contributing to multiple projects, concurrently. It involves working closely with internal and external collaborators, innovating to blend robust research methods with human-centred design and systems thinking approaches. We value curiosity, relational approaches, and evidence-informed approaches to advancing social justice.
The role will suite someone who is impact-driven, able to lead and thrives in a dynamic and applied research environment. The successful candidate will enjoy a varied and independent role - working with great colleagues and partners on a wide range of projects and initiatives.
If we’re going to design impactful supports for children and families, we need to ensure our team is inclusive. Dartington Service Design Lab encourages applications from all backgrounds and strives to have a team with diverse skills, experiences and abilities. We are committed to progressing an anti-racist approach in all areas of our work.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
As a team, we operate remotely across the UK. The successful candidate may be based anywhere in the UK. Our staff tend to work from home or when appropriate, together in local co-working spaces, and normally, every quarter we meet as a whole team in our beautiful Devon office.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
The client requests no contact from agencies or media sales.
The Opportunity
We are seeking a motivated and highly organised national Quality Manager to join our expanding team. This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring our work against agreed standards. This includes quality assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.
This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from our London office.
The Team
IPS Grow is a national programme designed to support the expanison of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
Responsibilities
1. Oversee internal and external quality across IPS Grow delivery
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Implement policies and processes that align fidelity reviews with international best practice.
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Oversee the IPS Grow Quality Mark, ensuring accurate and consistent application.
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Establish systems for monitoring delivery against KPIs and contract requirements.
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Maximise our focus on race equity across internal operations and external delivery.
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Identify and implement quality improvements based on internal and external stakeholder feedback.
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Work with the Workforce Manager to quality assure training materials for the IPS workforce.
2. Facilitate learning and development of IPS Grow delivery staff
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Drive high-quality recruitment and onboarding processes.
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Collaborate with Regional Managers to implement competency frameworks, performance plans, and a training programme that supports professional development.
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Embed staff development and reflective practice across team processes such as team meetings and staff 1:1s.
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Monitor and evaluate effectiveness of L&D initiatives and make necessary improvements.
3. Streamline knowledge management
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Implement a robust system for version control and documentation procedures.
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Ensure a comprehensive range of high-quality resources is available for IPS services.
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Embed a race equity lens across new and existing resources.
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Work with key stakeholders to coproduce resources and ensure content is accessible and reflective of the communities IPS services work with.
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Work with senior colleagues to develop and maintain an internal knowledge management hub for delivery staff, ensuring all resources are up to date and relevant.
4. Communication and collaboration:
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Work closely with the Head of Delivery, Regional Managers and other senior leadership staff to share best practices and coordinate efforts across regions.
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Build and maintain strong relationships with local and national stakeholders; attend and contribute to stakeholder meetings, sharing insights and updates on quality development initiatives.
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Contribute to internal and external communications, including newsletters, reports, and presentations.
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Support the implementation of data collection and analysis processes to ensure high-quality standards and drive continuous improvement across IPS Grow services.
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Collaborate with the Data Manager to ensure data accuracy and integrity, leveraging insights to enhance service delivery and operational efficiency.
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Continuously refine practice and skill by engaging with IPS experts and other stakeholders in the UK and internationally to bring the best and most up-to-date understanding of “what works” to programme delivery.
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Influence the strategy by working with the senior team to shape our strategy and roadmap for future projects.
About you
Skills and competencies
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Data driven: Strong analytical skills with the ability to interpret complex data and make informed decisions.
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Problem-solving: Excellent attention to detail and a methodical approach to problem-solving.
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Relationship management: Strong interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
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Organisational skills: Excellent organisational skills, with the ability to manage multiple priorities and requests, create project plans, and meet deadlines.
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Leadership: Delivery of performance expectations and supporting the team to translate research into effective on the ground practice.
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Adaptability and flexibility: Ability to adapt to changing project needs and work effectively in a dynamic environment and changing system with multiple stakeholders.
Experience
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Proven track record in managing quality systems and compliance within a complex organisation
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Experience in developing and delivering training programs related to quality assurance and compliance
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Experience delivering against project plans, timelines and deliverables that are results focused
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Experience of implementing quality improvement in an IPS or employability context would be advantageous though is not essential
Working at Social Finance
The fixed salary for this position is £56,500 per annum. Working for a mission driven organisation is more than just what we pay though, it’s about our culture, our approach and what else we offer.
About Social Finance
We are an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. Together, we find better ways of tackling social problems in the UK and globally.
Since we started in 2007, Social Finance has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.
What we do
Our unique method combines financial analysis, data science, service design, and social issues research.
We focus this expertise on understanding the needs of service users and working with communities to create new responses to challenging social problems.
We develop models, products and services that are pragmatic and have the scope to drive systemic change to improve people’s lives. In the UK, we focus on issues such as homelessness, domestic abuse, mental health, learning difficulties, loneliness and vulnerable children on the edge of the care system. We also look to improve equity for marginalised communities in social services. Internationally, we design outcomes-based models for issues such as maternal and neonatal health, education and employment.
Our Values
Everyone at Social Finance believes that change for communities is possible. To help us achieve it, we have three core values that guide everything we do. We are curious, empathetic and pioneering.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer and support a range of flexible working options.
How to apply
Social Finance are using Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions which will allow you to express your ability.
Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses
Closing date for applications: Monday 28th October 2024 at 9am
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30-minute Zoom interviews will take place on Wednesday 6th November
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Face to face interviews will take place Thursday 21st November at our Social Finance office in London.
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Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited.
The client requests no contact from agencies or media sales.