• Are you looking for volunteer roles ?

    Go to volunteering section

1,725

Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Closing tomorrow
Citizens Advice Hammersmith and Fulham, Hammersmith (On-site)
£23,500 - £25,000 FTE per annum (£18,800 - £20,000 actual)
Posted 2 weeks ago
Look Ahead Care Support and Housing, Hounslow (On-site)
Up to £22120 per annum + staff discounts, healthcare
Posted 2 weeks ago
St Christopher's Hospice, London (Hybrid)
£33,505 - £43,078 per year
Posted 2 weeks ago
Closing in 6 days
National Housing Federation, City of London (On-site)
£24,275 (London) / £22,277 (National) per annum
Posted 2 weeks ago
Closing today at 23:59
The Scout Association, Gilwell Park, Essex (On-site)
£30793.00-£32553.00 per year
Posted 2 weeks ago
Closing today at 23:30
Shelter, Glasgow (On-site)
£24,102 per year, pro rata
Posted 2 weeks ago
MyBnk, Multiple Locations (Hybrid)
£35,000 - £42,000 per year
Posted 2 weeks ago
Page 86 of 115
Citizens Advice Hammersmith and Fulham
Hammersmith, Greater London (On-site)
£23,500 - £25,000 FTE per annum (£18,800 - £20,000 actual)
Part-time (30 Hours per week - equivalent to 4 days per week )
Contract (1 year)
Job description

Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of generalist advice services in Hammersmith and Fulham. We help approximately 16000 people each year with free, confidential, and impartial advice on a wide range of issues.

Our Assessors are the first point of contact for members of the local community, who contact us by phone, in person via email. Assessors establish what the client’s issue is, ensure that all relevant information is collected. Provide information and advice where possible and identify the best next step. Ensuring clients are directed to the appropriate CAHF project, or external agency.

This role requires a passion for working with people, helping them through challenging situations.

Applicants must demonstrate the following,

  • organised focused approach, with ability to accurately record information
  • experience of delivering assessment on the main enquiry areas (WelfareBenefits, Debt, Housing and Employment)
  • Have an ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control
  • competent IT skills, especially the ability to use databases and navigate websites

CAHF Assessors are supported by our supervisory team and have access to our wealth of resources. Assessors are supported to develop the skills needed to succeed and thrive in the role.

All shortlisted candidates will be asked to take a test (a mock client Assessment). Candidates achieving a satisfactory score will be invited to an interview.

Closing Date: Midnight Sunday 7th July 2024

Test & Interview:

We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged

Posted on: 21 June 2024
Closing date: 08 July 2024 at 00:00
Tags: Administration,Advice / Information,IT,Advocacy