Jobs
About the role
You'll lead and coordinate our local campaigning work across the Midlands. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them.
You'll listen to the needs of our local communities to inform your campaign work, and empower them to make change where they live. You’ll work with colleagues across Parkinson’s UK to deliver political campaigns and meaningful advocacy for our community. Through your campaigns you will ensure that the voices of people with Parkinson’s, their families and carers are heard.
What you'll do
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Recruit and manage a sustainable network of local campaign volunteers.
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Be a first point of contact for supporters and campaign volunteers who want to improve services in their local communities.
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Provide expert advice and support to colleagues and campaign volunteers on how best to challenge and influence decision makers.
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Build close working relationships with our field staff and our local networks.
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Use our national campaign priorities to deliver related local campaign activity.
What you'll bring
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Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
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Experience of working with volunteers and people with lived experience of a cause including how best to support them to achieve their campaigning goals.
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Experience in organising events.
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Ability to network and build supportive relationships with volunteers, MPs and health bodies.
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Experience of delivering training to volunteers and staff.
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Ability to work flexibly, sometimes evenings or weekends.
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Ability to manage and prioritise a diverse portfolio of work.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").
The successful candidate will also be required to provide their own broadband service with a minimum download speed of 2Mb.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The client requests no contact from agencies or media sales.
About the role
You'll lead and coordinate our local campaigning work across the North East of England. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them.
You'll listen to the needs of our local communities to inform your campaign work, and empower them to make change where they live. You’ll work with colleagues across Parkinson’s UK to deliver political campaigns and meaningful advocacy for our community. Through your campaigns you will ensure that the voices of people with Parkinson’s, their families and carers are heard.
What you'll do
-
Recruit and manage a sustainable network of local campaign volunteers.
-
Be a first point of contact for supporters and campaign volunteers who want to improve services in their local communities.
-
Provide expert advice and support to colleagues and campaign volunteers on how best to challenge and influence decision makers.
-
Build close working relationships with our field staff and our local networks.
-
Use our national campaign priorities to deliver related local campaign activity.
What you'll bring
-
Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
-
Experience of working with volunteers and people with lived experience of a cause including how best to support them to achieve their campaigning goals.
-
Experience in organising events.
-
Ability to network and build supportive relationships with volunteers, MPs and health bodies.
-
Experience of delivering training to volunteers and staff.
-
Ability to work flexibly, sometimes evenings or weekends.
-
Ability to manage and prioritise a diverse portfolio of work.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").
The successful candidate will also be required to provide their own broadband service with a minimum download speed of 2Mb.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The client requests no contact from agencies or media sales.
Global Learning Manager
Contract: Permanent, Full time
Location: The role will be based in one of the following countries or any country where WaterAid works, subject to right-to-work eligibility in the respective countries.
Nigeria, Nepal, South Africa (Pretoria), Tanzania or Kenya,
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- Nigeria, Abuja/ Lagos: Grade F – 18,397,645 - 23,445,232 (NGN)
- Tanzania, Dar Es Salaam: Grade F - 92,039,950 -116,866,370 (TZS)
- South Africa, Pretoria: Grade F - 827,550 - 1,034,437 (ZAR)
- Nepal, Kathmandu: Grade F1 - 2,683,878 3,882,926 (NPR)
- Kenya, competitive package
About WaterAid:
Want to use your strong learning and development skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Global Learning Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role reports to the Leadership Development & Wellbeing Lead working as part of the Leadership & Employee Experience Team in the Global People Team. This team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.
About the Role:
As our strong learning thinking partner and designer you will analyse global learning needs and design excellent initiatives to equip us with the skills needed to achieve our global strategy.
In this role, you will design and develop our global management development programme and approach as well as support the design and development of new global learning initiatives.
You’ll also:
- Manage our global induction approach, creating and updating guidance and resources to support a consistent induction experience for all WaterAiders at a local level.
- Manage the design, guidance and resources of our senior leadership induction to ensure a consistency of experience and expectation across the global whole.
- Support the development and design of WaterAid’s performance management approach and principles ensuring guidance and learning resources are available and shared with the global people network.
- Provide oversight of our e-learning provision, working with the Learning Hub manager and WAUK Learning Manager to ensure content is aligned to our strategic priorities and meeting the needs of the global whole.
- Provide tailored leadership, management and learning development approaches and senior team development initiatives to address identified priorities as agreed with the relevant stakeholder/business partner.
- Pro-actively maintain expert knowledge about latest trends in learning and management development and use this to support the creation of impactful programmes and approaches aligned to organisational priorities.
About You:
- Be a credible advisor able to build trusting relationships and be a thinking partner
- Be an excellent designer with an ability to design creative and engaging learning solutions that deliver on the defined need and desired outcomes.
- Be skilled at identifying and analysing needs, developing relevant approaches and evaluating effectiveness.
- Have expert knowledge and experience of learning and management development approaches and practice.
- Have experience of partnering with third parties to design and deliver learning interventions.
- Have experience of working globally, with an appreciation of cultural differences and of the difference this makes to learning styles and ways of working
- Have strong coaching and mentoring skills with an approach that builds capacity rather than dependency.
- Have project management experience, managing learning projects from end to end.
- Be a team player, able to work in a collaborative way, with flexibility and resourcefulness.
Although not essential, we also prefer you to have:
- Experience of learning management systems
- The ability to facilitate and/or coach in other languages, particularly French, Spanish or Portuguese would be an advantage.
- HR or Learning and development qualifications, Coaching & Mentoring certification, psychometric assessments etc.
Closing date: Applications will close at 23:59 on 13th October. Availability for initial interview is required week commencing 4th November 2024.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Salary: £4,759.20
Hours: 8 hours ( 1 day a week Monday - Saturday)
Department: Retail
Job Type: Part time
Contract Type: Permanent
Thinking about your next retail challenge?
Are you a retail professional looking to make a difference? Do you love being part of a team, meeting the public and working in a varied role? If so, read on! We are looking for a Relief Shop Manager to work across our network of charity shops in East London.
This is a great opportunity to be part of a team making a real difference to the lives of the children we support and their families. You’ll also get to work across our whole shop network so no two days will be the same and there’s plenty of room to develop in your role and grow your career.
As Relief Shop Manager, you’ll be responsible for generating income for the hospice by maximising sales and Gift Aid opportunities, proactively managing stock, and presenting our shops to a high standard.
We’re looking for someone who is personable and punctual and can deliver first class customer service. You’ll be flexible and open-minded – willing to embrace change and able to adapt to different ways of working. Previous charity retail experience is an advantage, but not vital. Knowledge of health and safety relating to shops is beneficial.
We are looking for a candidate to start as soon as possible, who can work 1 day a week, flexibly from Monday to Saturday. Overtime is available.
Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.
This job advert will close as soon as sufficient applications have been received.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.
Benefits
- Annual holiday allowance of 27 days, increasing to 29 days after five years’ service
- Pension scheme offering 7% employer’s and 3% employee’s contribution
- Option to continue existing NHS pension (subject to meeting criteria)
- Employee assistance programme
- Death in service scheme
- Occupational sick pay scheme
- Enhanced maternity pay scheme
- Flexible working
- A supportive team with a commitment to CPD
- Unsocial hours benefit (certain Care positions only)
REF-216 820
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working 7.5 hours, 3 days a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:
Week 1 of rolling rota: Monday 3pm-11pm, Tuesday 11am-7pm & Thursday 3pm-11pm
Week 2 of rolling rota: Thursday, Friday & Saturday 7am-3pm
Week 3 of rolling rota: Tuesday, Wednesday & Thursday 11pm-7am
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working 7.5 hours, 3 days a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:
Week 1 of rolling rota: Monday, Tuesday & Wednesday 7am-3pm
Week 2 of rolling rota: Tuesday 7am-3pm, Saturday & Sunday 11pm-7am
Week 3 of rolling rota: Monday 11pm-7am, Thursday 10am-6pm & Sunday 7am-3pm
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 5pm to 9pm.
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Location: This is an in-office based role working across Bury & Bolton, with some outreach delivery.
After initial training, 25% home working option, dependent on business need.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting on individuals and families; many of whom are making tough choices whether to eat or heat.
The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.
Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.
The postholder will have:
- Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.
- Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
Closing Date – Monday 7th October 2024, 10:00am
Interview Date – Week beginning Monday 14th October 2024. The interview will contain an assessment
Applications received after the closing date & time, will not be considered.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our services are delivered between 8am – 6pm. Postholders will be expected to actively contribute to service delivery rotas between these times.
Our Money Advice team provide a professional Money Advice service, which enables clients to look at income maximisation, budget planning, enforcement options open to their creditors and to find a solution for their debts
The Money Advice Supervisor will have a detailed understanding of the money advice system and funder requirements. You will be required to work across all advice channels including digital, face to face and telephone. You will also be expected to provide technical support to our Money Advice team.
The Money Advice Supervisor will undertake the following additional responsibilities:
- Ensure high quality advice by actively listening to/ shadowing advice sessions and file reviews.
- Develop team expertise in line with individual training plans and supervision
- Work towards, and maintain technical supervisor standards
- Support and actively contribute to the coordination of service delivery rotas.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.
You will liaise with contacts across various agencies to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to complete budget plans to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
Closing date is Monday 7th October 2024, 10:00am.
Interviews will be held the week beginning Monday 14th October 2024. The interview will contain an assessment.
Applications received after the closing date & time, will not be considered.
Location: Malvern College
Contract type: Permanent, Term time only
Hours: Part time, 20 hours per week
Salary: £11.78 per hour
Malvern College is not just a place to work; it is a community where every colleague is valued, and every day brings the chance to make a positive difference. In this role of Housekeeper, you will join a staff of c600 colleagues across our UK school sites, all of whom are committed to offering the best opportunities for our pupils. You will want to thrive on hard work and being part of a supportive community, where we encourage good ideas, empower our colleagues and live and breathe our Malvern Qualities. All our staff are experienced and dedicated professionals who work together to make the College run seamlessly.
What you\'ll be doing:
In this role, you will ensure that the public areas of the Headmaster’s and Chief Operating Officer’s houses are well kept at all times. This will involve vacuuming, dusting, polishing, and
general cleaning as well as laundry and ironing as required. You will assist the catering team with any functions in the house including serving and clearing of meals and liaise with other departments such as Estates and Domestic Operations as and when required.
This role is for 20 hours per week, 5 days a week for term time plus 7 weeks during the school holidays.
You\'ll have:
• Demonstrable experience of working in a similar role
• Be able to work to your own initiative and as part of a team
• Have a flexible approach to hours and duties
You\'ll get:
We offer an exciting range of benefits and opportunities for growth. Malvern College is regarded as one of the most stunning schools in the UK and we believe the opportunities are just as enticing as the landscape.
Our Operational colleagues work alongside our Academic team in order to provide the best educational experience we can for our pupils. This is an exciting opportunity to join the College team who live, breathe and role model our Malvern Qualities.
To apply:
We’d love to hear from you, even if you don’t meet all the criteria. We are likely to receive a high number of applications for this role so early application is advised as we reserve the right to close this vacancy early.
Applications should be submitted no later than Thursday 3rd October 2024. Malvern College reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.
This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity.
Malvern College exists to provide a quality all round education for pupils aged 13 – 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.
You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. We will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates.
You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. etc.
REF-216 795
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with. We have a range of roles which will suit someone who is organised, pays attention to detail and enjoys contributing their ideas and experience as part of a team.
- Salary: £15,000-£60,000 in personal support.
- Location: We have a range of roles both home based in the UK and overseas.
- Terms of appointment: Full-time or part-time. Permanent.
Key responsibilities:
We have various roles that include different elements of the tasks and responsibilities below.
- Oversee income and expenditure transactions.
- Manage ledgers, reconciliations and journals
- Payroll and pensions processing.
- Follow and review financial processes, procedures and policies, seeking to update them when necessary
- Management of others in the finance team.
- Ensure that finances are managed effectively, that proper accounting records are kept and are in compliance with all relevant legislation and guidelines
*More details can be found in the job pack.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts..
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Who they’re looking for
Our client is seeking a treasurer to join them as a Trustee who is passionate about their vision, mission and values, to support the Board and team in achieving their charitable aims.
They are looking for an experienced treasurer to support the Board, CEO and Finance Director in the successful delivery of the charity’s financial responsibilities. This includes provision of advice, guidance, challenge and reassurance on all aspects of the charity’s financial activities, ensuring that their strategic plans are underpinned by robust and fit for purpose financial management. They are hoping to find someone who can also contribute to the overall strategic direction of the charity and who is also willing to be a voice and challenge on other issues/decisions taken by the charity whether about (e.g.) risk, scientific approach, grant giving, or fundraising etc. You should have a strong interest in the mission of our client and be willing to advocate on the charity’s behalf.
Previous experience of being a Trustee is not necessary as a full induction and ongoing support will be provided.
Equality, diversity and inclusion
They want everyone they work with, as a colleague, volunteer, supporter, or someone they support, to feel included and that they belong at the organisation. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do. They will support you to make sure that you bring your whole self and can be at your best.
Board meetings and time commitment
The The Board ordinarily meets four times per year in March, May, August and November. Two of these meetings are held remotely via video call on a Saturday, and two are held in person in London across weekends. In addition, Trustees are encouraged to join a Committee relevant to their area of expertise which meets at least once per quarter via video call. An appropriate time commitment will be required over the course of the year for preparative work between meetings. Trustees are also invited to attend occasional charity events and join recruitment panels on an ad hoc basis.
Following a probationary period where Trustee-elects attend at least 2 board meetings, appointed Trustees serve a three-year term, with the option to renew for a further three years. Trusteeship is an unremunerated position, though reasonable out-of-pocket expenses will be paid.
If this opportunity to join a small but ambitious charity appeals to you, and you have enthusiasm and a commitment to their vision of a world where animal-free, human-specific technologies secure breakthroughs for patients then they’d like to hear from you.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
REF-216 777
Team: Corporate Services Team
Report to: Director
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Location: Office – Caerphilly, CF82 7FQ + Travel
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £32,000 – £34,638 per annum
Key Information
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.
You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
You will:
- Manage the corporate services functions of the organisation
- Provide executive support to the Director and board of Trustees.
- Produce high quality minutes of internal, external and board meetings
- Manage Director's schedule of appointments, meeting and events.
- Manage official correspondence and communication
- Manage purchasing, invoicing, and financial record keeping
- Produce and present financial reports
- Manage performance reporting, grants and funding contracts
- Develop, maintain and implement policies and procedures
- Develop bids, proposals and applications for funding
- Arrange and attend events to publicise Umbrella Cymru's services.
- Provide administrative support for local and national projects
- Act as a point of contact for team members.
- Maintain accurate, up-to-date, and confidential records
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team.
- Hold a valid UK driving license and have access to a vehicle.
Desirable
- Knowldege of gender and sexual diversity / transitioning processes.
- Experience of project management.
- Experience of accountancy / boookkeeping.
- Experience of providing administrative support to senior staff (EA / PA).
- Experience of writing funding bids.
- Experience of wring policies / procedures.
- Ability to read, write and speak welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Team: Corporate Services Team
Report to: Service Manager / Operations Manager
Purpose: Coordinate the provision of projects and services delivered by Umbrella Cymru across Wales.
Location: Office – Caerphilly, CF82 7FQ
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £23,500 - 25,437 per annum
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence. You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes.
You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly.
You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold teambuilding days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
The post holder will:
- Coordinate the provision of services available to clients and professionals
- Act as point of contact for team members, clients and professionals.
- Coordinate, arrange and attend events to publicise Umbrella Cymru.
- Provide administrative support for local and national projects.
- Maintain accurate, up-to-date, and confidential records of all work undertaken.
- Manage multiple inboxes and correspondence (including responding to written communication and answering phones).
- Produce statical reports from service data.
- Coordinate Volunteer networks.
- Research and provide accurate information as required to colleagues, clients, and professionals.
- Liaise with other service providers to maintain directory of services.
- Record and produce minutes of meetings.
- Provide administrative and secretarial support for projects and corporate services.
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team
- Must hold a valid UK driving license and have access to a vehicle.
Desirable
- Experience and knowledge of gender and sexual / transition processes.
- Knowledge of criminal justice processes.
- Project management qualifications.
- Experience of providing administrative support
- Ability to read, write and speak Welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Job Title: Clinical Quality Administrator
Job Type: Permanent
Hours: Part-time 21 hours per week (0.6wte)
Salary: £26,012 - £27,935 FTE per annum pro-rata (£15,607.20 - £16,761 for 0.6wte)
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
The Clinical Quality (CQ) programme and the Clinical Effectiveness Unit (CEU) at the FSRH develop a range of evidenced-based clinical guidance and standards documents and respond to evidence enquiries. The Faculty’s Clinical Quality portfolio includes the running of the Clinical Quality Board and its sub-committees: the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the Research Group.
Can you help us?
We are seeking an experienced administrator to join the team supporting the work of the Clinical Quality portfolio and its four committees. Specifically, the postholder will provide support to the running of the Clinical Quality Board, the Clinical Standards Committee, the Quality Assurance and Surveillance Committee and the SRH Research Group.
As part of the team the postholder will work closely with the Vice President and Director of Clinical Quality, the FSRH Clinical Quality Committee Chairs and members, as well as wider clinical experts and stakeholders. Key duties will include co-ordinating the work of the committees including liaising with the Chairs to plan the agendas, tracking and managing actions and taking notes. The postholder will also help facilitate the process of developing and publishing clinical standards.
The role:
Administrative and planning support
• Maintain filing systems, preparing and checking documents, ensuring that their presentation meets requirements.
• Maintaining databases, spreadsheets and other records systems, contribute to tracking of progress ensuring deadlines are met.
• Servicing meetings, including arranging teleconferencing facilities, travel, preparing agendas and papers, minute taking, liaising with attendees and ensuring timely distribution of papers across the four committees in the clinical quality portfolio.
• Supporting the dissemination of FSRH standards including developing lists of stakeholders to distribute each new standard.
• Providing efficient and effective administrative support to CQ including the Vice President and Director of Clinical Quality.
• Supporting the recruitment process for Guideline Development Group members.
• Support the process of consultation on clinical standards and guidelines including maintaining stakeholder databases.
• Checking that the relevant paperwork for projects and committee meetings has been received, chasing for contributions as appropriate.
• Escalating risks and issues as they arise.
Communication
• Liaising with other FSRH teams and committee members regarding smooth running of committee meetings.
• Supporting liaison with external organisations and FSRH staff on matters relating to the work of CQ.
• Maintaining effective, co-operative working relationships with external stakeholders, committee members and staff members within FSRH.
• Responding to written and verbal enquiries from a range of external organisations, ensuring these are handled appropriately and forwarded as necessary to the appropriate person/team.
• Liaising with the web team to ensure that documents are loaded onto the FSRH website, and that information on the website is accurate.
• Liaising with the FSRH External Affairs and Events teams for the smooth running of webinars and conferences relating to the work of the CQ team.
• Any other duties considered necessary for the role.
You will be:
• Educated to A Level standard or equivalent skills demonstrated
• Organised with a logical approach to tasks
• Willing to learn about SRH and clinical quality
You will have:
• Excellent Microsoft Office skills in particular knowledge of Office 365
• Excellent communication skills, both written and verbal
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly
• Strong attention to detail and is thorough in error-checking work
• High standards of numeracy and literacy
• Good stakeholder and interpersonal skills across a range of professionals and levels within an organisation
• Ability to work under your own direction
• Previous experience working with committees including agenda setting, minute taking and tracking actions
Experience of the following is advantageous but not essential:
• Knowledge or experience of working in the NHS or in a clinical setting
• Website editing
• Using project and planning systems
We will offer you:
25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
Birthday leave
Flexible working culture
Pension and life assurance scheme:
10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
Employee Assistance Programme (EAP)
Employee discounts portal
Interest free season ticket travel loans
Volunteer Leave
Enhanced maternity, paternity & adoption pay
Access to an employee discount scheme across 100’s of UK retailers
A free hot lunch on Thursdays when in the office
To Apply
A full job description can be found on our website.
Please send your CV and 1 page covering letter outlining your key experience.
Deadline for applications is 7 October 2024
Interviews are likely to take place on 21 October 24
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.