Volunteer Manager Jobs

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Worcester. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a salary of up to £8,400 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £8,400 per annum
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits inlcuding private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Closing date: 13th September 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

The role

The Chief Executive Officer (CEO) will lead the delivery of River Holme Connections’ (RHC) strategy and operations. They will be responsible for all the operational activities and financial management. They will work closely with the Chair and Trustees to ensure the smooth and efficient management of RHC, to lead an innovative, respected and financially sustainable organisation. The CEO will also be the principal external ‘face’ of RHC and is expected to play a leading role in strengthening relationships with partners, supporters and other organisations.

About you

We are looking for an inspiring and dynamic individual with a passion for nature conservation, our river ecosystems and wildlife within the wider landscape and who also has knowledge and appreciation of the charity sector and its ethos. They will have a proven track record of strategic leadership and delivery of complex programmes of work and have the confidence to represent RHC externally at the highest levels. The successful candidate will build on our solid foundations of a successful and highly respected local charity, shaping the path for RHC in the face of modern day and future challenges in both the natural and economic world. They will be supported by a highly functioning and knowledgeable Board of Trustees and will lead a team of skilled and dedicated staff and volunteers.

This post presents an exciting opportunity to play a vital transformational and rewarding role in helping to protect and restore our local river ecosystems and the wider Holme Valley River catchment.

If you are keen to take this role, then we look forward to receiving your application.

RHC values diversity and we actively encourage applications from people of all backgrounds and cultures.

For further details about the role please see the attached job description.

How to apply

Click the Quick Apply button, you will be asked to submit a CV and covering letter to apply for the role.

Interviews will be held in person on October 9th 2024, at our office in Honley, West Yorkshire.

Closing date: 5pm - 20th September 2024.

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Southwest and South Wales Region (Bristol, Exeter, Cardiff and Swansea) and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

Permanent

Hours: 37 hours per week, over 7 days (not currently trading on Sundays).

Salary: £25,253.25 per annum (a pay review is pending)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Location: The Children's Society Shop, Blaydon Shopping Precinct, Tyne & Wear.

Do you like being creative? have you got retail/management experience? Are you looking for a new challenge?

We are looking for a Shop Manager to lead our team in our BLAYDON SHOP. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will need to be driven and focused on making money, have good communication skills. As a shop manager you will manage an assistant shop manager along with a team of volunteers. You will need great people skills and be confident at working with people from different backgrounds to create a welcoming and positive experience for all our staff, volunteers and supporters.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Friday 27th September 2024. If, after 14 days, we have enough applications we reserve the right to close the vacancy on Friday 13th September.

Interviews will be held on a date to be confirmed.

IN2

About The Role
Closing date: 30th August
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
We are looking for an inspiring storyteller, digital innovator and cross-organisation relationship builder. This role forms part of an award winning, collaborative Internal Communications and Engagement team that is focused on creating an inspiring workplace through communications with a dotted line into our Volunteering team.

This role is focused on shaping the direction of travel for our amazing volunteering community and the managers that support them. It will be built on strong foundations, but it will involve some initial discovery off the back of our recent engagement survey to build communications for the future that have the greatest impact for our volunteers.

It’s a varied role – from storytelling and innovation through to channel management and events. Building strong, trusted relationships across the organisation is an essential skill to help build a connection to cause. It will make sure volunteers are supported as they gift their time, have what they need to experience the impact of their work and really getting to understand the organisation and the most effective ways to communicate. Stimulating conversations, championing colleague voice and creating a culture of open and transparent communication are all part of this role.

About you

You’ll be a real team player with a curiosity to understand our Society, how our volunteers communicate and like to be communicated with. You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our volunteering community, while sharing the stories of our volunteers with staff too.

You’ll be someone whose approach is rooted in thinking through ‘how can we iterate this to make it better?’, as well as helping to shape a culture of belonging and strive to make our communications as inclusive as they can be.

You’ll be excited by the opportunity of exploring new ways to communicate and engage and sit within a wider Internal Communications and Engagement team who know the power of great communications to effect impactful outcomes for those living with dementia.

You’ll have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with our volunteering team as well as other teams across the organisation.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Interviews: 20/09

For more information or to apply, please click 'apply now' to be directed to our website.

The Prince’s Trust is currently going through an exciting period of development, and we have an exciting opportunity in Glasgow for someone to take the role of Partnership Manager on a 6-month FTC (2 days a week). We are looking for a passionate and driven individual to join our Leadership Team, to lead and motivate a team of Youth Development Leads.

As a member of our Leadership Team, you will be responsible for the successful delivery of our Development Award Programme across Scotland and managing a number of key sector-specific employability partners. You will be responsible for developing and implementing a delivery plan and targets across each area of work.  You will collaborate with regional colleagues and external networks to develop and implement a delivery plan per targets for your local area. You will lead and inspire your team to deliver effective services, ensuring that every young person engaged progresses along an appropriate pathway of learning, and development. You will demonstrate best practices in services that engage young people, creating a safe and supportive environment that maximizes value for young people and our training and employer partnerships.

This role is perfect for you if you have experience leading services for young people and have a deep passion for making a positive difference. You will have the opportunity to develop our current offer and lead a dedicated team, fostering a collaborative environment where everyone's potential can flourish.

Key Responsibilities:

• Oversee the delivery of our Young People Programmes, ensuring their successful implementation.

• Lead and motivate your team to provide effective services and support for young people.

• Developed Planning and Organisational Skills with proven commercial acumen

• Contribute to the development of our strategy to empower more young people across Scotland with sustainable outcome opportunities.

The Prince’s Trust is committed to building a workforce that is as diverse as the young people who represent modern-day Britain, and we are ultimately here to support. As part of our Equality, Diversity and Inclusion strategy we want to build a team that has greater representation of the diverse communities across the country and encourage candidates with lived experiences from Black, Asian and ethnic minority backgrounds.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Manager - Partnership Developments? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Partnership Developments! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3052 

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is seeking a flexible, experienced and dynamic PR & Communications Manager to lead our public relations efforts, manage key partnerships, and work with ambassadors to grow and enhance our profile and achieve our marketing goals. This role is essential to driving forward our wider strategy and ensuring that our message reaches a broad audience, ultimately contributing to the charity's key performance indicators. You will be managing our communications strategy in close collaboration with the Head of Marketing & Communications.

Key Responsibilities:

Public Relations:

• Develop and execute a comprehensive PR, communications & partnerships strategy to increase awareness and visibility of Bookmark’s brand, mission and reputation. 
• Build and deliver Bookmarks external communications calendar, driving reach and depth to support the Marketing team’s KPIs and objectives.
• Help create and implement a plan for communicating Bookmark’s strategy, impact, and school programs.
• Build and maintain strong relationships with media outlets, journalists, and influencers to secure coverage in national and regional media.
• Write and distribute press releases, pitch stories, engaging content and manage media inquiries.
• Monitor and report on PR activities, measuring the impact on brand awareness and engagement.
• Manage relationships with any external pro-bono PR agencies.
• Own and manage the charity's crisis communications strategy.
• Provide leaders where needed with trusted communications advice and guidance on external communications.

Partnerships:

• Identify and establish strategic partnerships with corporate sponsors, educational institutions, and other non-profits to support Bookmark’s goals.
• Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the charity's objectives.
• Collaborate with partners to develop joint campaigns, events, and initiatives that promote volunteer recruitment and fundraising.
• Manage and maintain positive relationships with media contacts, influencers, and key stakeholders to secure media coverage and maximize brand exposure.

Ambassador Programme:

• Create, manage and expand a network of ambassadors, including authors, celebrities, and influencers who advocate for the charity.
•  Develop and implement strategies to effectively engage ambassadors in PR activities, events, and campaigns.
• Coordinate ambassador appearances, endorsements, and social media collaborations to amplify our message.

Marketing Integration:

• Work closely with the Head of Marketing & Communications to align PR, partnership, and ambassador activities with the overall marketing strategy.
• Contribute to the development of content and messaging that resonates with target audiences across all communication channels.
• Support the achievement of marketing KPIs, including volunteer registrations, completed applications, and brand awareness metrics.
• Identify and lead projects to improve Bookmark’s external communications.
• Collaborate with support teams to supply communication support for various initiatives, including program launches, corporate announcements, and crisis management.

Person Specification:

Experience:

• Proven experience in a PR, communications, or similar role, ideally within the charity, education, or non-profit sectors.
• Demonstrable success in securing media coverage, managing partnerships, and working with high-profile ambassadors.
• Experience in developing and executing PR strategies that align with wider marketing goals.

Skills:

• A degree in marketing, communications, media, or equivalent experience or qualification.
• Proven experience in external communications, either in a PR team, or at a PR agency, with some experience of managing contractors or an agency.
• You’ll have outstanding writing, editing and proofreading skills with excellent attention to detail, and ideally, experience in a B2B, third sector, or commercial environment.
• You’ll have the ability to craft compelling stories, press releases and pitches.
• You have experience of working directly with the media, with relevant media contacts a very big advantage. 
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
• Strategic thinking with the ability to develop and execute plans that deliver measurable results.
• Proficiency in using PR and communication tools and platforms, such as media monitoring services and CRM systems where needed.

Attributes:

• A proactive team player, willing to learn and seek out information, with strong relationship-building skills. 
• Excellent communication skills: the ability and confidence to communicate with people at all levels, both inside and outside of Bookmark Reading Charity.
• Passionate about literacy and education, with a commitment to Bookmark’s mission.
• Highly organised, with the ability to manage multiple projects, deadlines and you can work under pressure. 
• You’re comfortable working at all levels of an organization and working with confidential information. 
• Creative and proactive, with a solutions-oriented approach to challenges.
• Team player who thrives in a collaborative environment.

Contract type: Permanent, Part-time- two days a week
Salary: £16,800 (42,000 per annum FTE)
Reporting to : Head of Marketing & Communications
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR​. Flexibility around coming in but minimum one day per week based at the Bookmark office​ is encouraged.
Hours: 15 hours per week
Deadline: 11 September 2024 11:59pm

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Stalybridge team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Beaconsfield team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

The Operational Manager, is a new role taking responsibility for clinical and volunteer support services, including group therapy and counselling, along with our helpline and befriending services, overseeing the work of a small, but highly effective team. You will bring expertise and experience in mental health services, including safeguarding, along with a focus on using information to improve and extend our services. 

This role would suit an experienced operational manager aspiring to a Chief Executive post, with opportunities to deputise for the Womankind CEO.

The Operational Manager, as part of the Senior Leadership team, will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of Women in accordance with the strategic aims of the organisation and will deputise for the Chief Executive Officer (CEO) when required.

The post-holder will ensure services meet the required financial and quality standards and comply with all contractual requirements and will work with the CEO and other team members to identify new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income. 

The Operations Manager will also participate in, and in some cases, lead work with partner organisations to support integrated working across the sector.  The role includes line management of the Clinical Manager and Senior Volunteer Service co-ordinator, and oversight of clinical and volunteer support services. 

Location: Hybrid (Monday & Wednesday office days in Aust).  Happy to discuss other working options. 

Start date: ASAP 
 
Context and background: 
 
There are 1.5 million children and young people with a disability (CYPD) in the UK.  Over 3/4 cannot access regular leisure facilities which massively impacts their health and well-being. Furthermore, the impact of living with a disability can have a significant impact on the wider family, with over 72% of parents reporting mental health challenges and over two thirds saying they feel isolated some or all of the time.  
 
Gympanzees’ mission is simple. We want all children and young people living with any disability to have access to high-quality, fully inclusive leisure facilities so that they can enjoy fun, fitness, and friendships and support their families out of isolation.  
 
Sounds simple, but it’s a huge task.  There is nowhere in the UK like this. Anywhere. At all.  But we’re changing that, and we want you to join us! 
 
Since 2018 we’ve been hosting Pop Up’s during easter and summer months, across Bristol, in various special schools which has seen us welcome over 23,500 visitors.  Each one has helped hone and improve our delivery model, and longer-term plans.  These Pop Ups have seen some incredible firsts, including: 

• A 6-year-old taking their first steps 

• A 12-year-old sleeping through the night for the first time 

• A 3-year-old having his first laugh 

• An 18-year-old standing independently for the first time 

Families have travelled from all over the country to enjoy the Pop Ups, some covering 6-hour journeys just for their afternoon of fun! 

During COVID we quickly adapted our offer to include a Lending Library which continues to this day, offering nearly 300 items of specialist equipment, free of charge. 

In 2023 we purchased a new site to develop into a permanent home which will open in summer 2026.  Redevelopment is underway, and so too is an £8 million campaign to support this extraordinary project. 

This will be a game changer for the children and families we support.  Truly transformational and life-changing. Want to be part of it? 

Where you’d fit in 

Gympanzees is a growing team which currently consists of 16 people.  The fundraising team consists of 6 people.  This role is a crucial member of the fundraising team and will be delivering on a vital income stream that is both financially and strategically significant for the capital project.  Overseeing a total income budget in the region of £1.4m across Corporate, Events and Groups fundraising, this role will lead and deliver on the strategy to identify, engage and steward key supporters from across these income streams, with a heavy focus on our corporate partnerships. 

Job description 

As the Business Development Manager, you will play a pivotal role in securing vital income from across the corporate partnerships funding stream, whilst leading a small team to maximise their own fundraising efforts from across small events and group fundraising.  
 
This position is ideal for someone with proven experience delivering the above and especially those with capital campaign experience, but this is not a pre-requisite.  The main focus is on developing new business through corporate relationships. 
 
You'll be tasked with distilling complex information into compelling narratives that effectively convey our mission and objectives while aligning with a corporate partners CSR and ESG strategy.  Energy, confidence and excellent communication skills are essential.  
 
To do this you will need to use your experiences of identifying, developing and winning new corporate support utilising and developing our Corporate Champion scheme, Charity of The Year as well as commercial & strategic opportunities. 

Your approach will be highly organised and methodical to ensure effective and efficient processes lead to meaningful corporate partnerships.   
 
At Gympanzees, we offer a working environment that enables everyone to perform at their best with flexible hours and remote working options to suit your home life. The role is hybrid with time split between our office at Aust and home working. We are open to discussing working patterns that work best for you whilst keen for you to be an active team member. 

Main Responsibilities - include but are not limited to. 

• Utilising your expertise and corporate partnerships knowledge to identify, develop, engage and win corporate partnerships to help deliver Gympanzees mission.

• To be accountable for meeting and exceeding annual income targets and key performance indicators. 

• To monitor and evaluate income against budget, taking corrective action as required.

• To develop a fully researched and engaged prospect pipeline of five, six and seven figure prospects for short, medium and long term opportunities. 

• To help maintain a comprehensive Charity of the Year Calendar. 

• To play a key role in maximising income for Gympanzees from existing commercial partnerships and relationships, with high quality proactive support and development.

• To work collaboratively across Gympanzees to maximise the potential value of corporate support, such as assisting Gift in Kind and budget alleviating opportunities relating to the redevelopment of the permanent site. 

• Line management and support of one corporate & events fundraising officer who stewards our corporate partners and oversee a small events calendar.

• Line management and support of one fundraising administrator who provides admin support across fundraising, Just Giving reporting, direct comms with groups and individual supporters, whilst also delivering discrete projects such as pieces of research.  

• Ensure that our database and supporter information systems are updated on a regular basis in line with Data Protection legislation and Gympanzees policy and procedures to ensure all records are up-to-date and accurate. 

Please demonstrate to us you are, or have: 

1. Experience of researching and engaging with key decision makers within a corporate environment including but not limited to C-suit and CSR/ESG leads. 

1. Experience of working with and through senior volunteers and committee members. 

1. Experience of success in delivering five, six and seven figure relationships. 

1. Experience of account management or partnership management within charity or private sector. 

1. Ability to work under pressure and manage a varied and competing workload using initiative and creativity to problem solve and deliver success.

1. Excellent written and verbal communications skills to analyse, interpret and present complex information in a clear and persuasive way for a wide range of audiences (including senior) to inspire support. 

1. Proficiency in using Windows based software packages, MS Teams, and CRM databases. 

1. An independent, outgoing, and confident individual, who is results orientated, working on their own initiative, whilst also being a compassionate and supportive line manager who can create the environment for their team to thrive and deliver.

1. Proven ability in accurate financial record keeping and assimilating and presenting data in a clear and accessible format. 

1. Strong business acumen and understanding of how different sectors and organisation might want to engage with a charity. 

We also expect everyone who works for Gympanzees to exhibit a commitment to equality, diversity and inclusion of all people from all backgrounds and share our passion for Gympanzees' mission to build the first leisure centre of its kind in the UK.

What’s in it for you 
 
At Gympanzees we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Our mission is to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our community and its employees. We are a hugely passionate and driven team; our jobs are more than work. As a small team, every opinion is valued, and we encourage risk and learning to make us as good as we can be.  
 
We offer 25 days holiday (plus bank holidays), increasing 1 day each year you are part of the team, up to 30 days. In addition, everyone is given their birthday off. 

We also offer a healthcare plan that you can use to reclaim cash against Dental appointments and treatment, Opticians, Therapy and Specialist Consultations. 
Employee Assistance Programme. 
Training opportunities. 
NEST pension. 
 
Gympanzees is committed to promoting diversity and encourages applications from underrepresented groups (e.g., Disabled people, people from ethnic minorities, LGBTQ+ people). As a Disability Confident Employer, we guarantee an interview to all applicants who meet our essential criteria. 
 
To apply, please send a short covering letter explaining why you should be considered for the role, linking your experience to those listed above. We are also happy to accept your cover letter in video format. 
 
If you are successfully shortlisted, you will be invited for an interview. If successful, you will be asked to provide the names of two referees who have known you for at least two years preferably in a professional context. This can include employers, colleagues, teachers, tutors, support workers, community leaders, a child’s teacher, or a member of a hobby or exercise group you belong to.   
 
Our commitment to safeguarding 
 
At Gympanzees, we take very seriously our responsibilities for the safety and welfare of the people who use our services, our volunteers, staff, and the organisation as a whole. 
 
All applicants successful at the interview will be asked to disclose unspent convictions under the terms of the Rehabilitation of Offenders Act 1974 (as amended in 2013). 
 
If you would like this document in any other format or if you are experiencing difficulties applying, please get in touch by email, phone or in writing. 
 

Address: Gympanzees, Brightside Park, Aust, BS35 4BL 

The Sunday Times Best Places to Work 2024

Based in Hayle, we are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.

Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.

An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.

MAIN DUTIES AND RESPONSIBILITIES:

i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.

ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.

iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.

iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.

v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-

a) Dog Walking

Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.

b) Home Checks

When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).

c) Short Term Fostering (stf)

To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.

If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.

If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.

d) Long Term Fostering (ltf)

Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.

e) Pet Care

When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.

f) Talks

To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.

g) On-call

To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.

Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.

On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.

v. To liaise with all other members of The Trust to help maintain a quality service.

vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.

vii. To help maintain filing and filing systems related to your work.

viii. To liaise with all other staff of The Trust in a flexible manner.

ix. To liaise with all petitioners and members of the general public in a polite and helpful way.

x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Role Overview

This role exists to launch our digital skills training provision for refugees and asylum seekers across the UK following a successful pilot project. 

We are looking for a confident, experienced self-starter to build and manage the project which will support 140 refugees over the course of the year. They will provide direct support to those accessing the programme, coordinate volunteer digital mentors and create, collate and distribute resources to project participants. 

The central goals of the project are to upskill refugees referred to Screen Share in basic digital skills and intermediate digital skills required for employment (email, word processing, spreadsheets, video conferencing, file management), to prepare refugees with little to no digital skills to participate in our intermediate digital skills programme, and to develop a volunteer infrastructure to facilitate ongoing provision of 1:1 and remote digital skills training. 

The post holder will hold overall responsibility for the project, including managing the budget, measuring impact, reporting on the project outcomes and representing the project externally. 

Experience with digital skills programmes is an essential prerequisite for this role. Work with refugees and asylum seekers or vulnerable adults is desirable.

If this sounds like you, please study the provisional job description below and apply through Charity Jobs.

Job Description

Outcome 1: Plan and deliver Screen Share’s Digital Skills project 

• Think critically and collaboratively about the different ways to run digital skills programmes for different skill levels, particularly for refugees and asylum seekers.

• Coordinate cohorts and oversee the delivery of 1:1 digital skills training via volunteer digital mentors, both in-person and online. 

• Deliver bespoke digital skills training sessions for groups of refugees and asylum seekers.

• Onboard service users, match them with digital mentors and explain the different digital skills and other Screen Share opportunities available to them.

• Deliver the key goals of the project within the 12 month period and report internally on the progress of the project on a monthly basis.

• Manage the project’s budget and support with identifying future funding sources for the project beyond the initial period.

• Proactively apply Screen Share’s safeguarding policy and identify, manage and collaborate on safeguarding issues as and when they arise.

Outcome 2: Recruit, manage and support digital skills volunteers 

• Design and deliver a volunteer recruitment strategy for digital mentors. 

• Respond promptly to volunteer inquiries and assist their delivery with advice and guidance.

• Deliver volunteer training to ensure volunteers are sufficiently supported to deliver digital skills sessions in line with our Digital Skills curriculum. 

• Support the upskilling of graduates of the cohorts who want to join as volunteers.

Outcome 3: Measure the project’s impact and iterate the Digital Skills programme in response to service user and volunteer feedback 

• Maintain a learning log and present key learning from the project on a quarterly basis. 

• Offer ideas and contributions towards our monitoring outcomes and the way we communicate the impact of the programme. 

• Manage the feedback process using surveys and 1:1 interviews. 

• Implement suggested changes where appropriate.

• Co-create sensitive and ethical case studies with service users and Screen Share’s communications team which communicate the impact of the project.

• Work with the Director to produce reports on the progress of the project for the project’s funder.

Outcome 4: Manage associated project data with appropriate care 

• Manage the data arising from the project in line with GDPR regulations and Screen Share’s privacy policy.

• Take responsibility for the institutional memory of the project by integrating the project’s data (such as cohorts, feedback and project learning) into Screen Share’s existing data management system. 

Outcome 5: Develop Screen Share’s digital skills curriculum, processes and resources 

• Critically analyse our existing provision and curriculum with the help of Screen Share’s Advisory Board. 

• Develop the curriculum to cover a broader range of digital skills levels. 

• Support learners to access and thrive on the Learn My Way platform. 

• Create a user-friendly digital guide which cover all the processes and learning which constitute the Digital Skills programme. 

Outcome 6: Support with Screen Share’s Digital Access project 

• Provide ad-hoc operational support for Screen Share’s flagship Digital Access project.

To Apply: 

Those with experience of seeking sanctuary are particularly encouraged to apply. 

To apply, please upload your CV and a cover letter to the listing on the Charity Jobs website. Your cover letter should include your motivation for applying, your experience in digital skills and approach to programme/project management. Please do not apply via email - we will only consider job applications submitted through the Charity Jobs portal. 

If you have any questions about the role, please drop us an email. We will reply on September 1st.

Team: Field Operations 

Location: Remote in South Wales from Monmouthshire through to Pembrokeshire including a focus in Cardiff, Swansea and Carmarthenshire. 

Work pattern: 7 hours per day, 35 hours per week with some evenings and weekends

Salary: Up to £30,058 per year

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the field operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of a Operations Manager, Branch Development Manager, Centre Managers, Regional Volunteer Team Leader, Cat Welfare Advisor and Community and Engagement Officers

What we’re looking for in our Regional Volunteer Team Leader:

• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• experience of supervising employees and volunteers
• Valid driving licence

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 01 September 2024

Virtual interview date: 11 September 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.