Office Manager Jobs

Our Office & Facilities Manager will combine hospitality with facilities management to create a place experience that increases collaboration, boosts productivity and creates deeper connection with colleagues and guests alike.   In this role, you’ll create a warm, welcoming and inspiring environment which brings our vision to life and enables our mission and strategy. As our primary point of contact for all things related to our office, you’ll help bring our values and culture to life within the physical space, empowering colleagues to work effectively and welcoming guests into a setting that deepens their relationship with us.

This is a role for someone who takes pride in creating and maintaining a place where people feel inspired, supported, and valued—a person who sees our office as a key asset in our ministry and is passionate about making it the best it can be.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

Location: Twickenham, Greater London (TW2 7DE) Hours: 27.5 hours per week, Monday to Friday Salary: £23,467 per annum (£32,000 FTE) Contract: Permanent, Part-time

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

Closing date: Thursday 9th January 2025 at 12 noon

Interviews will be held in person on Wednesday 15th January 2025

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

PA to the Dean & Office Administrator | Southwark Cathedral

Job Title: PA to the Dean & Office Administrator

Reports to: Dean of Southwark

Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors

Start date: As soon as possible

Salary: £31,000 FTE

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm. 

Interviews: Week commencing 20 January 2025

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.

The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.

Main Duties and Responsibilities

For the Dean

• Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
• Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
• Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
• Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
• Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
• Set up meetings including room set up and refreshment provision as required;
• Assist the Dean with the processing of their expenses;
• Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
• Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
• Assist the Sub Dean and Precentor with administrative tasks as requested;
• Update the Cathedral database in support of the Dean’s work.  

Office Administration

• Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
• Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
• Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
• Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
• Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
• Organising staff social events, outings and meals;
• Providing administrative support on Cathedral projects as and when they arise.

General Duties and Expectations

• Provide general administrative assistance in the context of a busy office;
• Support other teams on an ad hoc basis when required;
• Promote the mission, purpose and values of the Cathedral;
• Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
 

Person Specification (E) = Essential (D) = Desirable
 

Skills & Aptitudes

• Excellent verbal communication skills, including a friendly & efficient phone manner (E)
• Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
• Able to maintain confidentiality at all times (E)
• Strong writing skills (E) 
• Able to manage the formal processes of meeting in a proactive way (E)
• Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
• Well organised, with good prioritisation skills (E)
• Organised approach to physical and digital filing, naming & storing of documents (E)
• Able to take ownership of tasks & complete them with minimal supervision (E)
• Able to draft agendas and papers from an outline brief (D)

Knowledge & Experience

• Experience of working in an office environment (E)
• Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
• Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
• Experience of diary management (E)
• Understanding of the Church of England, its structures and liturgy (D)
• Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)

Personal Attributes

• Highly organised, able to work to deadlines (E)
• Proactive problem solver (E)
• Flexible and cooperative team player (E)
• Self-motivated (E)
• Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)

Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
 

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Overview of the Projects Manager – South Asia role and the team

The Projects Manager – South Asia will join the projects team and interface with new and existing project partners in areas where the Church is persecuted and/or suffering. This role is responsible for identifying, evaluating and overseeing projects in South Asia that align with Barnabas Aid’s mission and objectives. It involves managing the entire project lifecycle, from proposal evaluation and grant administration to monitoring and reporting. The ideal candidate will have a strong background in project management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management.

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

We are looking for a part-time administrator to provide efficient and effective administrative support to the busy Treasury Office team. Duties include general office administration such as diary management, taking occasional minutes, ordering office supplies, posting merchandise orders and responding to queries received.  There will be a requirement to occasionally work in the evenings and at weekends for which overtime/TOIL will be paid.

What we need:

We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail.  You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.

About us:

Treasury Office is responsible for student admissions to the Inn; management of the Inn’s membership records; the Inn’s diary; the organisation of professional and social events; management of our publications, conservation of the Inn’s collection of paintings and silver and maintenance of the interior of the Treasury Building.

What we offer:

Salary is £15,000 (FTE £25,000) per annum, a generous non-contributory pension benefit, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation and 25 days’ annual leave.

How to Apply:

To apply, please go to our website to download further information about the job and an application form.

Then, to apply please send your completed application form by 7th January 2025. CVs are not accepted.

The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form – link is on our website.

Please note that applicants need to demonstrate they have the right to live and work in the UK.

If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

You’ll have a passion for organising and a flexible approach. You will help ensure that meetings and events take place in suitable venues, at convenient times, and are accurately minuted. You’ll liaise with the external premises facilities team as and when necessary to ensure the smooth and safe running of the office environment. You’ll also act as the main point of contact for external contractors such as our phone/ internet providers. 

You’ll support the CEO with diary management and help us ensure Board meetings, volunteer events, and staff meetings/activities take place throughout the year. Our Board meet six times a year on a Tuesday evening, so you’ll need to be available for those.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

ABOUT THE ROLE

We are looking for a dedicated and experienced Service Manager to step into the role of Domestic Abuse Refuge Manager and lead our service in West London. This is a 9-month fixed-term contract covering maternity leave from February 2025. You will work with a passionate and committed team focused on delivering essential support and safe accommodation to women and children at risk of domestic abuse. In this role, you will guide the ongoing development of the service and the team, ensuring the highest standards of care and best practices are maintained throughout this crucial period.

Penrose Women's Refuge provides support and accommodation to women and children at risk of domestic abuse. The Children and Family Worker will work in partnership with the mums and support mentor to ensure holistic and trauma informed support for children living in the service. This includes developing a range of age appropriate activities, support with accessing schooling and education and supporting the mums during a challenging time. As a team, you will work to develop a structure and a safe space for women and children to heal and thrive. Due the the nature of the service the post code has been removed however, service is based in West London.  

Shift Pattern: 37.5 hours per week, Monday to Friday. 9:00AM - 17:00PM, Onsite this is a service based role. You will also be required to take part in our rota for out of hours on call duty.  

Salary: £37,000 

WHY YOU WILL LOVE THIS ROLE 

This role offers a unique opportunity to make a significant impact in the lives of women and children at risk of domestic abuse. You will be leading a dedicated and passionate team in a supportive environment, where your expertise and commitment to best practices will directly contribute to creating a safe and nurturing space for families to heal and thrive.

What are we looking for?

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act
• Understanding and/or experience of working with people who have been affected by domestic abuse
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders 

What we offer

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. 

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

A fantastic opportunity has arisen to play a vital role at Cure Parkinson’s, as our Office Manager. This role will be responsible for supporting a small but growing team, working together with a singular goal to fund Parkinson’s research to slow, stop and reverse Parkinson’s.

You will report direct to our CEO, as part of our dedicated, ambitious, and dynamic team, united by our common purpose. You will be a crucial support to the organisation, form warm and collaborative relationships with our management team and beyond. You will support our team, our office environment, governance, and our Trustee board, creating a working environment that empowers individuals and teams and helps us to accelerate our progress.

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Leeds Centre Manager

Salary: £37,075 - £36,523 (depending on experience)

Location: Leeds

Hours: 37 hours full-time.

Contract: Maternity Cover (up to 12 months)

Closing Date: 5:00 PM, 22nd January 2025

Interview Date: 3rd February 2025

Together Women is looking for an experienced manager to take on an interim role of up to 12 months, managing our busy and vibrant Women’s Centre and provide leadership and guidance to our talented Leeds team.

We are an award-winning organisation, led by and for women. If you are passionate about working to support women every day, and advocate for a future where women and girls live empowered, safe and fulfilled lives, we’d love you to join our brilliant team.

We offer 25 days annual leave increasing by one day per year to a max of 30 days, plus bank holidays, flexible working, 5% pension scheme (rising with length of service), access to employer assistance programme and the opportunity to work as part of a dynamic and growing organisation.

Role Summary

Together Women Leeds provides holistic wraparound support to women and girls and specialises in supporting women involved with the CJS, through 1:1 Keywork, group programmes and access to specialist gender-specific support via TW Women’s Centres.

We are seeking an individual with a proactive, compassionate, collaborative approach. We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder. Experience of working in the women’s sector or the criminal justice system is desirable, but not essential – most importantly we’re looking for an outstanding manager.

At Together Women, staff wellbeing is a priority. With the support of a Deputy Manager, you will ensure our talented staff team are effectively managed, supported and encouraged to develop within their roles, enabling them to provide high quality, trauma-responsive support.

You will be responsible for the management of a range of services, ensuring high quality standards are consistently met and partnerships are established and maintained. You will lead the strategic development and operational effectiveness of numerous services, including the West Yorkshire women’s contract supporting other districts. The Leeds centre is funded via a range of commissioners both statutory and non-statutory, and you will lead on the contract and performance management including relationships with commissioners. Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.

Key Accountabilities:

Service Delivery and Management

• Lead the operational management of TW services in Leeds ensuring intensive high-quality, trauma responsive support is provided to women and girls accessing the services
• Develop and manage a service plan for Leeds that incorporates key milestones and ensures delivery of project outputs and outcomes
• Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget

Staff Management

• Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with TW policies and procedures
• Deliver team meetings, reflective practice, and staff learning and development opportunities
• Effectively manage a dispersed team ensuring team cohesion and consistency in approach and practice.

Communication/Contracts and Partnerships

• Take overall responsibility for establishing and maintaining effective partnerships and referral pathways
• Lead on the contract and performance management including all relationships with commissioners
• Organise and attend external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges facing TW customer group, develop robust sector-wide responses, inform, and improve internal services to ensure they are fit for purpose.
• Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system

Monitoring and Evaluation

• Ensure that all project staff maintain accurate, confidential customer records, following TW policies and procedures, and contribute to the maintenance of the projects’ monitoring and recording systems
• Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements

Funding

• Identify relevant fundraising opportunities and support TW senior management team to prepare funding applications, identify commissioning opportunities, which support the long-term sustainability of existing and new services
• Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable
• Work with colleagues within TW and/or external partners to establish new services/projects when funding applications are successful

Role Requirements

Experience

Essential

• Leading and managing service delivery in the charity sector, preferably services for women and/or in the criminal justice system.
• Strategic and operational planning and implementing organisational change.
• Delivering monitoring & evaluation systems and auditing service quality and performance.
• Leading, motivating and developing staff and responding to complex staffing issues.
• Embedding involvement of those using services in development, delivery and evaluation of services.
• Developing and implementing best practice and strategies on equality, diversion and inclusion.

Desirable

• Experience working in the women’s services aector and/or in the criminal justice system.
• An understanding of issues impacting on women in/at risk of entering the criminal justice system
• Embedding involvement of service users in development, delivery and evaluation of services.

Skills and Abilities

• Strategic planning and the ability to translate strategy into achievable goals
• A solution-focused approach and the ability to make effective and timely decision
• Highly collaborative, flexible, diplomatic and assertive with good influencing/negotiation skills
• Strong spoken and written communication skills
• Ability to troubleshoot and problem-solve difficult situations calmly and effectively · Ability to oversee and manage budgets
• Fluent use of standard office equipment and information & communication technology · Manage risk and recognise potential impact of decisions across all parts of the organisation
• Ability to manage own time and workload efficiently, prioritise and meet tight deadlines
• Comfortable with ambiguity and working in a fast- paced, rapidly changing environment
• A desire to respond quickly and positively to change, continuously improve performance by learning quickly from mistakes, celebrate successes and constantly develop people and processes
• An understanding of issues impacting on women in/at risk of entering the criminal justice system
• Practical operation of performance and quality requirements in contracts
• No specific qualifications are required, but evidence of recent continuing professional development relevant to the post is required, e.g. Coaching training and experience, Management and leadership; Quality systems; Monitoring and Evaluation

Other Requirements

• Able to travel locally, regionally and nationally as required
• Able to work some evenings and weekends and stay overnight where necessary
• Commitment to anti-discriminatory practice and equal opportunities
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work
• Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Closing date: 5:00 PM, 22nd January 2025

Interview date: 3rd February 2025

Summary

• Organising the complex demands on the Bishop's time through efficient diary management and careful coordination of visits and meetings
• Undertaking proactive management of the Bishop's email account
• Coordinating the organisation of hospitality according to a pattern of regular social gatherings of clergy and lay ministers, training events and wider strategic meetings
• Managing the budget and dealing with all day-to-day financial matters including drawing cheques for signature and management of online banking
• Undertaking the administration of Clergy vacancies and appointments, including all necessary interview processes and safeguarding and UK Border requirements, and the processing of applications and renewals for all licensed and authorised clergy and lay roles

• Outstanding administrative, EA and secretarial skills
• IT proficiency, including Microsoft Word, Outlook, and Excel
• Ability to organise own workload, to set priorities, and to work to deadlines
• Experience of taking on initiatives leading to improved administrative outcomes
• Ability to build and maintain effective relationships with a diverse range of stakeholders, including senior and middle management, as well as individuals in voluntary roles.
• A flexible approach to work that is proactive and confident

• A salary of £34,469 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave
• Access to Occupational Health, and an Employee Assistance Programme

Database Executive

Location – Stanmore (hybrid role - 3 days per week office based)

Salary - £26,000 to £28,000 per annum dependent on experience

Hours - 35 hours per week 

Start Date - February 2025

Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• 1pm finish on a Friday
• Workplace Pension Scheme: Plan for your future with confidence.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Key Responsibilities:

• Continuously reviewing and updating our database and data processes
• Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
• Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
• Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
• Improve and develop new processes for the use of data to support the fundraising strategy.
• Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
• Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
• Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
• Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
• Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
• Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
• Assist at evening or weekend fundraising events, including the Annual Dinner.
• Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.

Essential Experience / Skills

• Advanced user of a database or CRM.
• Experience as a data administrator or similar role involving manipulating data
• Experience of using Raiser’s Edge or a similar charity database
• Some experience of running queries and reports and exporting data
• Some experience of running data health routines
• Proficiency in Microsoft Excel to an intermediate level
• Understanding of relational databases
• Excellent IT skills and analytical mindset

Desirable Experience / Skills

• Experience of working in the charity sector
• Experience of writing process guides or other user documentation
• Experience of training or supporting system users
• Knowledge of ImportOmatic
• Working with volunteers
• Knowledge of the Fundraising Regulator Code of Practice

If this opportunity interests you, please press apply and our Recruitment Team will be in touch.

If you are interested in this role, please apply and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Join Our Team as our Multibank Manager

Are you passionate about supporting communities, and creating sustainable solutions for those in need? Join us where you'll play a vital role in building partnerships with donors, managing daily operations, and ensuring essential goods reach those who need them most. Help us grow our impact, foster innovation, and make a real difference, one donation at a time.

Job Title: Multibank Manager

Salary:SCP 36 (£34840 per annum)

Responsible to: Head of Children, Young People and Families

Location: West Midlands Multibank / BVSC Office / Home

Hours of work: 35 hours per week

Contract Duration: Permanent

Role Overview -

The Multibank Manager will focus on driving the growth and impact of the West Midlands Multibank by building strong relationships with referral and donation partners, overseeing daily operations including inventory management and distribution, and ensuring the project's financial sustainability through effective communications and fundraising. It also involves evaluating the Multibank’s impact to identify unmet needs and emerging trends, while providing direct line management to the Logistics Co-Ordinator and coordinating all staff and volunteer teams to deliver efficient and equitable support to communities in need.

Key Reponsibilities

· Develop and grow the impact and scale of the West Midlands Multibank including building relationships with potential referral and donation partners.

• Engage with organisations to establish and maintain an appropriate network of referral partners to support those in need to access the support of the Multibank
• Build and manage relationships with local businesses and corporations in order to secure additional donations for distribution and to secure Corporate support, with support of BVSC leadership
• Work collaboratively with partners to ensure the Multibank is meeting the needs of communities effectively and supporting those in poverty to access resource and wider help as needed

· Manage the day to day running of the West Midlands Multibank, including the referral and distribution processes and inventory management

• Manage the work of the Logistics Co-Ordinator with additional Multibank staff to ensure the smooth day to day running of the Multibank
• Manage Health and Safety processes within the Multibank
• Collaborate with referral and distribution partners and the Logistics Co-Ordinator to ensure available inventory is appropriate for local communities and meeting identified need
• Manage the financial sustainability of the project including communications and fundraising.
• Raising awareness and promoting positive impact of the Multibank to attract investment 
• Contribute to financial planning alongside BVSC Leadership
• Manage and support any fundraising or promotional events for the Multibank

What We’re Looking For

We are seeking a candidate with:

· Experience: In managing staff and evaluating initiatives and the analysis of data and presenting finding to stakeholders.

· Skills: Strong  IT, communication and numerical skills and evidence of service development or project leadership experience from design to evaluation stage and ability to manage complex projects.

· Communication: Excellent communication skills and an understanding of the needs of local communities and willingness to engage in relevant training.

· Teamwork: A collaborative minds set across public, private and voluntary sector organisations and skills in building and maintaining professional relationships

· Values: Commitment to BVSC ethos, equal opportunities, and values.

What We Offer

· A supportive and inclusive work environment.

· A chance to make a tangible impact within the voluntary sector.

• Flexible working arrangements (where applicable).

Working for BVSC

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks will be conducted once a job offer has been made and accepted. This role is subject to a basic DBS check.

Closing date for applications – 19th January 2025

Interviews to take place – 5th  February 2025 at the Latham House office

Shortlisted applicants will be contacted by 22nd  January 2025. If you have not been contacted by 22nd January 2025 you should assume you have not been shortlisted.

At BVSC, we believe that diversity drives creativity and innovation. We are committed to equality, fairness, and inclusivity, creating a workplace where everyone feels they belong. We particularly encourage applications from candidates who are underrepresented within BVSC Research, including individuals from Black, Asian, and minority ethnic backgrounds, people with disabilities, and those identifying as LGBTQIA+.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.