Office Administrator Jobs

Grants and Bids Manager

£30,000 – £40,000 per annum (dependent on experience)

35 hours per week

York Minster Fund (YMF) is the lead fundraising partner for York Minster. We are an independent organisation, with a separate board of Trustees, who work closely with colleagues across the Cathedral to secure income for a number of much needed projects and programmes of work.

As we continue our ongoing work to care for the fabric and repair and training needs of York Minster as well as increasing our strategic grants and bids, we are seeking an experienced fundraiser to support our work. This new member of our team will create compelling, well researched approaches and updates across Trust and Foundation, statutory and major donor audiences.

Working with colleagues across the Cathedral and its precinct, you will thrive on engaging with and understanding complex projects and initiatives, translating these into compelling text and collateral with a bespoke approach to each donor. You will ensure that all bid conditions are met, and each relationship is managed with excellent stewardship.

A strong relationship focussed approach is at the heart of our success and methodology and this will be integral to your way of working. You will be positive, flexible, keen to learn, resilient, a confident communicator across different groups of people and excited about furthering your career in the magnificent setting of York Minster.

The closing date for applications is 9am on Monday 13 January 2025. Interviews are scheduled Wednesday 29 January 2025.

We request no contact from agencies or media sales.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources. Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

Administrative Support

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.

• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.

• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.

• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.

• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.

• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

Supporter Engagement

• Act as the first point of contact for all donor enquiries through phone, email, and in-person interactions, ensuring a positive and engaging experience for all supporters.

• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.

• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 2

Team Collaboration

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.

• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the needs of the organisation

Additional Information

• Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

• Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation. 

The European Network on Statelessness (ENS) is seeking a Legal Officer (10-month fixed-term contract with potential for extension) to play a key role in enabling us to fulfil our mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality. There is a possibility of extension beyond the initial contract term, subject to funding availability.

ENS is a civil society alliance of over 180 members in 41 countries. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will support our law and policy development work and help galvanise change across the region to end statelessness in Europe.

We are looking for someone with a legal background and good understanding of statelessness and related human rights issues and standards. They will be able to demonstrate an aptitude to successfully perform the various facets of the role, including legal research and analysis, litigation, and legal advocacy. They will be highly articulate in English (other languages are an asset) with excellent attention to detail, and strong IT, organisational, and interpersonal skills. They will contribute positively to our dynamic organisational ethos, and demonstrate a flexible ‘can do’ approach, fitting well into a fast-moving and demanding environment with an international dimension.

The role represents an exciting opportunity for candidates with the requisite aptitude, flexibility, and ambition, as well as a strong commitment to working with diverse communities across Europe to address statelessness.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy. ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Employee benefits include:

• 25 days annual holiday (with an additional day for each completed year of service up to 5 days)
• 5% employer pension contribution
• enhanced family-friendly policies
• enhanced sick leave and sick pay
• an employee assistance programme
• ENS operates a hybrid working model with staff working partly from home and partly from the office. The postholder would usually be required to work in the office a minimum of one day per week during their probation period and a minimum number of days per month to be agreed with their Line Manager thereafter.

If you would like to discuss any aspects of the role, please contact ENS Head of Policy & Advocacy, Nina Murray - contact details in the role description document.

Do you want to make a positive difference to the lives of others?

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important.

So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be face-to-face work as part of the job, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Any travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light Card.

We are looking for a focused individual to join our caring, passionate, and diverse team as an Autism Hub Administrator and Activities Co-ordinator , as part of our well-established and successful Autism Hub for Autistic Adults without co-occurring learning disabilities

Our Autism Hub offers a waiting well service, working to ensure that our Hub members are offered information, advice and guidance and other appropriate support as early as possible via our workshops, groups and social activities.

This role gives challenge and satisfaction and will suit someone that has:

· Knowledge and awareness of issues relating to autism

· Awareness and understanding of mental health issues

· Excellent interpersonal and communication skills

· Ability to work as part of a team

· Commitment to equality, diversity and inclusion

Please see the Job Description and Person Specification for more information about the role.

To apply, please either complete an application form or send a CV with a statement explaining how you meet each of the criteria on the person specification. The advert is also available on our website. Completed applications can either be sent through CharityJobs or emailed to our general address (available on our website).

Barnet Mencap is committed to equality, diversity and inclusion and the safeguarding of children and adults at risk.

The successful candidate will be required to complete a Disclosure and Barring Service form in line with Section 115 of The Police Act 1997

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.  

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.  

Crisis Skylight Brent is based in the centre of Harlesden, a thriving and multi-cultural high street community in Northwest London.   Due to the responsibilities of this role, it is mainly based onsite. 

About the role 

This role ensures that the Skylight and its building runs effectively and efficiently. You will oversee the creation and delivery of the right processes so your colleagues can support Crisis’ members to prevent and end their homelessness. You will assist with the day-to-day administrative tasks, health and safety processes and facilities management to ensure smooth, safe and effective operation of our offices and member areas.   

This is a varied role, and no two days are likely to be the same as you will be responsible for…

• Answering telephone and face to face callers referring them internally or signposting as appropriate.   

• Leading on building checks to make sure we are compliant with health and safety policies.

• Assisting with purchasing, stock control, financial reconciliation, and deliveries as well as liaising with contractors.   

• Promoting the Skylight internally and externally, supporting minuting of meetings and the planning of Skylight events.   

About you 

To be successful in this role you should have excellent written and verbal communication with proven skills of organising and enjoy and gain satisfaction from bringing order!  

You will be a team player with good interpersonal skills and the ability to develop and maintain working relationships. Ideally having had previous experience in supporting a team in an administrative role you will pride yourself on offering a high standard of customer service, both over the phone and face to face.    

You must be proficient in the use of Microsoft packages, be solution focused with a high level of attention to detail and able to manage a diverse workload with conflicting priorities.  

Ideally you will have an interest and understanding of the issues faced by homeless people and socially excluded groups, with some demonstrable ability to deal with challenging situations and individuals with a range of needs.   

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Interview date and location: Wednesday 15 January 2025 in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, London NW10 4LT. 

Interview process: Competency, scenario and value-based interview and a written task

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

Registered Charity Numbers: E&W1082947, SC040094  

Our partner, an impactful climate resilience charity, are looking to recruit a Finance & Admin Officer to join a close-knit team

Responsibilities

• Preparation of journal entries and accounting data entries, maintaining files and records, and completing bank, credit card and petty cash reconciliations.
• Responsible for banking
• Supporting in the budgeting and year-end accounts preparation & audit preparation.
• Administrative responsibilities – including management of office supplies, supporting with staff travel, and handling queries from external stakeholders.
• Support in maintaining the fundraising database

Requirements

• Finance and admin professional, early in their career, looking for an interesting all-round role, and working towards an accounting qualification.
• Demonstrable numerical skills, and strong attention to detail.
• Demonstrable experience in undertaking a range of administrative tasks, organised, able to work on a varied workload and prioritise well.
• Strong communication skills – able to work with staff (including senior management team and staff overseas) and a range of external stakeholders.
• Team player

This role is an interesting entry role for a candidate interested in a career in international charity finance. You will be joining a close-knit team. As the role supports important parts of the day-to-day functioning of the organisation, it is expected that the successful candidate will be office based at least 2 days/week.

This role is only open to candidates with the right to work in the UK without requiring sponsorship. 

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

As an Operations Officer, you will play a pivotal role in supporting the effective functioning of our organization. This position encompasses a broad range of responsibilities, including human resources, recruitment, HR administration, office management and providing general support to the Operations team. The Operations Officer will work closely with team members to ensure the smooth execution of daily operations and contribute to the overall success of the organization. 

Responsibilities include: 

Human Resources:  

• Assist the People and Culture Manager in implementing HR policies, procedures, and initiatives, including performance management, staff wellbeing, and employee engagement.
• Handle HR-related inquiries and administrative tasks such as maintaining employee records, benefits administration, and compliance with labor laws. 
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates. Collaborate with hiring managers and People & Culture Manager to identify staffing needs, develop job descriptions, and engage with external recruitment agencies. 
• Coordinate staff training, professional development programs, and workshops to enhance employee skills and growth. 
• Support onboarding and offboarding processes, ensuring smooth transitions in collaboration with the People and Culture Manager and the Employer of Record. 
• Work closely with the Employer of Record to ensure accurate processing of contracts, payroll, and adherence to local labor laws. Prepare and update HR-related documentation, such as contracts, offer letters, and policy manuals. 

Admin and Logistics: 

• Act as the primary point of contact for the coworking space management team.
• Implement and improve administrative processes for increased efficiency. 
• Arrange and manage staff travel, including flights, accommodations, and transportation, ensuring compliance with organisational policies, budgets, and safety protocols.
• Monitor travel expenses and coordinate reimbursements with the Finance team. 
• Provide pre-travel briefings in collaboration with the Head of Operations and ensure compliance with safety protocols. 
• Provide administrative and logistical support to the Operations team. 
• Handle general inquiries and requests to facilitate smooth operations. 
• Support the Head of Operations with IT needs, maintain knowledge management systems, and ensure effective workflows and internal communication platforms are up-to-date. 
• Manage office assets, including inventory tracking and maintenance. 
• Other ad hoc responsibilities as needed.

Qualifications and Experience:  

• Bachelor's degree in Human Resources, Business Administration, or a related field.  
• Strong organizational and multitasking abilities.  
• Excellent communication and interpersonal skills.  
• Knowledge of labor laws and regulations.  
• IT literate with a good working knowledge of Microsoft office.    
• Ability to work quickly, methodically, accurately, independently and to use initiative to problem solve proactively.   
• Methodical and organised with high attention to detail and accuracy.   
• Excellent time management skills and the ability to work under pressure to meet deadlines.   
• Ability to work with tact, diplomacy and complete confidentiality.   
• Excellent communication skills in English, both written and verbal, including ability to effectively communicate with internal and external stakeholders.  

Desirable: 

• Experience at an international NGO and/, budgeting and reporting. 
• Previous experience with logistics coordination will be preferred. 
• Background of working in a diverse cultural setting. 

Skills and Behaviors:   

• Flexible approach and ability to adapt to change in a growing organization.  
• Culturally sensitive and ability to adapt easily.  
• Able to work dynamically and respond quickly and appropriately to unexpected needs.   
• Able to take responsibility for assigned tasks and to respect processes and confidentiality.    
• Capacity to solve problems, to transfer knowledge and to develop new skills.   
• Enthusiastic with a desire to learn and develop.  
• Excellent team working skills.  

Work Location and Environment  

This role is open to applicants in London, UK.  Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 32,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of January 13th. 

Interviews: week of January 20th. 

Only Shortlisted candidates will be contacted.  

I am excited to be working with an amazing global charity in search of an interim HR & Operations Officer. This is a full-time, London based hybrid (2 days a week in office) role for around 2 months, with an opportunity to apply for the permanent role. As the HR & Operations Officer you will join a dynamic global team supporting HR, office management, and operations. This diverse role focuses on UK and Germany operations, with responsibilities in recruitment, onboarding, compliance, office management, and travel coordination.

Key Responsibilities:
HR Support: Provide advice on HR systems, processes, IT, and travel.
Recruitment & Onboarding: Manage job postings, candidate screening, diversity monitoring, and onboarding processes.
Compliance & Governance: Maintain policy registers, payroll preparation, and staff training records.
Office Management: Oversee UK office resources, hot-desking, health & safety compliance, and logistics for events.
Systems & ICT: Administer HR systems, support ICT troubleshooting, and manage office IT resources.
Travel Coordination: Organise transportation, accommodation, and visas for UK staff and visiting team members.

Ideal Candidate:
Strong organisational and communication skills.
Experience in HR or office administration.
Comfortable working with diverse teams across multiple locations.

If you are available from mid-January and would like to be a key part of shaping People, Capability, and Culture across this global team, please apply now, I would love to have a conversation with you!

Remote, in the UK (must be available to travel to London team meet-ups once a month)

Who we are

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption.

About the Role

Animal Equality is seeking an organised individual, with a keen eye for detail and an ability to multitask efficiently. A supportive, approachable person, with a ‘can-do’ attitude, the successful candidate will be responsible for ensuring the smooth-running of our day-to-day activities.

Expected to assist Animal Equality’s supporters, volunteers, donors, Executive Director and team in the UK, the appointee will be required to handle enquiries, inventory, CRM platforms and more. Completing all tasks to a high standard, the Administrative Officer will be professional, flexible and able to provide the highest standards of stakeholder service.

Salary and Benefits

Salary band £24,000-£26,000, depending on experience. This is a remote working opportunity (UK-based candidates only). The candidate will be expected to attend mandatory monthly team meet-ups one day per month, at their own expense.

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

Apply now

For more information and to apply, please visit our website.

Closing date: 5pm GMT on 17th January 2025.

The interview process comprises a multiple-stage interview and Skills Test. The appointment process will run throughout February, with Animal Equality UK making an offer to the successful candidate that same month.

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility of administrative duties and casework support.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract with the likelihood of extension. The role requires an all-rounder who is comfortable giving calm telephone support to people in crisis and can demonstrate a high level of organisational skills including attention to detail and meticulous record-keeping in a fast-paced work environment. 

A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
 

About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work. 

This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
 

If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!

 

About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives. 

You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.

With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality. 

Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
 

Main areas of responsibility

The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates. 

• Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
• Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
• People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.

Download the full job description in the recruitment platform.

Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.  
 

You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.  
 

Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.

To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.  
 

Please complete the application form by clicking 'apply via website' above,  submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
 

We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.  
 

Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role. 
 

Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship. 
 

For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed  in our recruitment platform.
 

Benefits

1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).

2. Up to 5 days per year for volunteering.

3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.

4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.

5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.

6. Death in service and income protection insurance.

7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.

8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).

9. A ‘cycle to work’ scheme.

Purpose of the role

The Operations Lead is a key role ensuring the church and office run smoothly and efficiently. By handling a variety of administrative responsibilities, managing the upkeep of facilities and overseeing event planning, this role is crucial in helping the church achieve its mission and effectively serve its congregation. The Operations Lead contributions are vital for fostering a well-structured and productive environment in which the church and office team can flourish.

KEY TASKS AND RESPONSIBILITES

OPERATIONS

• Lead the events, facilities and verger teams overseeing the operational aspects of our main events in particular ensuring resourcing on a Sunday and Mid-week (eg Arise, Alpha, Behold) across various teams.
• Oversee one-off events such as Vision Dinners and Church Offsite Days ensuring such events align with the church’s mission and values and meet the needs of the congregation.  Agreeing the plan and budget with the SLT and Head of Finance, IT and Admin.
• Ensure our buildings are well maintained, clean and tidy and secure at all times (including being on call for out of hours emergencies)
• Supervise external contractors where work is required
• Lead on Health and Safety
• Ensuring Safeguarding procedures are followed
• Oversee the purchase all consumables needed in our operations ensuring adequate (but not excessive) stocks are held and best price is obtained
• Execute the buildings improvement plan in consultation with the Facilities Manager, Head of Finance, IT and Admin and Rector
• Managing key relationship with our neighbours

LINE MANAGEMENT

• Line management as required including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.

GENERAL

• Undertaking any other general duties as required, where they are in line with the duties of the post

QUALITIES

• Proven people manager able to set vision and lead a team defusing difficult situations where necessary.
• Experience of fast-moving environments
• Proven ability to deliver customer service under pressure (note in our context customers are ministry facing staff and the congregation)
• Strong organisational and time-management skills
• Excellent written communication skills
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong interpersonal skills and the ability to work well with a diverse group of people.
•  A proactive and flexible approach to work.

PERSONAL ATTRIBUTES

•  A commitment to the mission and values of St Aldates.
• A positive and supportive attitude.
• High level of integrity and professionalism.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Part-time – Office based SE17 and SE1 from 2028

Salary - £43,000 pro-rata – 4% pension contribution – 20 days holiday – 3 days per week

Since 1717 we have been helping look after older people in the London Borough of Southwark.

We provide:

Affordable housing for older people in need, hardship or distress.

£500,000 of grant funding for local organisations working with older people.

Run a membership scheme for local people providing annual stipends and a full programme of social activities.

We are currently expanding our housing offer by redeveloping our Blackfriars Rd site and have an ambitious plan to more than double our almshouse stock over the next 8 years to provide even more genuinely affordable housing for people who need it the most.  We are also increasing our grant giving and expanding the number of members we support.

Our staff team will be growing to reflect our plans for growth and this post will be an integral part of the organisation. You will need to be highly organised, excellent at maintaining records, a person who likes and has a great connection with older people.

Our Member Services Officer will be office based for 3 days a week and responsible for organising and attending our calendar of social activities as well as helping our residents by providing welfare advice and support, fielding queries and providing office support for our senior team and Trustees. Post holders will be required to have a full DBS check and complete first aid training.

Deadline for applications midday 7th January 2025

Southwark Charities is a registered charity No: 1137760

42 St Mary Newington Close, Surrey Square, Walworth, London, SE17 2LP

Job Title: Programme and Support Coordinator 

Contract: Permanent, full-time 

Reporting to: Programme Manager 

Location of Work: Westminster Kingsway College, 76 Vincent Square, SW1P 2PD & Hybrid Working 

Hours: 40 hours per week, including very occasional weekends and evening work 

Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times. 

Benefits 

Salary and Leave 

• Annual salary of 30,000. 

• Annual Leave: 33 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme with Nest 

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

About Us 

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed.

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma. 

About the Role of Programme Coordinator 

You will have the unique opportunity to make a significant impact on individuals' lives while immersing yourself in the vibrant world of hospitality. You will join a small but dynamic and passionate team committed to supporting individuals from disadvantaged backgrounds to complete our training and then guide them into sustainable employment within the hospitality industry. Your role will involve promoting and recruiting onto the programme, working closely with students, and providing individualised support to help them overcome barriers, stay motivated, and achieve their training and career goals. 

About You 

The successful candidate will be able to demonstrate the following: 

Skills: 

• Compassionate & Determined: Supporting people with multiple challenges is not always easy and requires patience, compassion, and resilience. 

• Composed Under Pressure: Maintain a calm and focused presence in higher-pressure situations. 

• Strong Communication Skills: Ability to effectively engage with diverse individuals, demonstrating active listening, empathy, and clear, respectful dialogue. 

• Organisational Skills: Proven track record of managing multiple tasks efficiently, prioritising responsibilities, and maintaining systems. 

• Adaptability & Flexibility: Skilled in tailoring approaches to meet the unique needs of different individuals, ensuring personalised and effective support. 

• Problem-Solving: Ability to focus on finding solutions, have a can-do approach and the ability to take initiative. 

• Teamwork: Strong ability to work collaboratively across multiple agencies & partners to achieve optimal outcomes for students & graduates. 

• Administrative Skills: Confident using MS Office packages, such as PowerPoint, Excel, and email, and our database INFORM. 

Experience: 

• Experience working with people experiencing homelessness and/or other disadvantages or in employment services - essential 

• Understanding of the housing & welfare benefits system 

• Experience working in the hospitality industry – desirable but not essential 

• Background in using person-centred and/or trauma-informed methods, ensuring compassionate and informed support. 

Key Responsibilities: 

Programme Promotion: 

• Promote the training programme to referral organisations to attract potential applicants. 

• Deliver inspiring presentations to partners and referral organisations. 

• Build and maintain relationships with referral partners to enhance programme visibility. 

• Manage a dedicated inbox for referrals. 

Information and Taster Sessions: 

• Coordinate and deliver information and taster sessions both internally and externally to inform and engage potential participants. 

Recruitment: 

• Recruit a target number of applicants for the programme. 

• Conduct interviews, complete assessment paperwork, evaluate applicants’ learning needs and support requirements and complete enrolment paperwork. 

• Signpost applicants not suitable to the programme to other suitable organisations 

Student Assessment and Support: 

• Assess, support, and mentor students throughout the training programme. 

• Monitor student progress and work collaboratively to offer additional support in areas such as housing, finances, mental health, and physical health as needed. 

• Provide emotional support to students who may be finding the programme challenging. 

• Provide assistance to students with general queries and address any challenges they may encounter. 

• Regularly update referral partners and support agencies on students' progress and identify any ongoing areas where additional support may be needed. 

Reviews and Records Management: 

• Conduct regular reviews with students to track their progress. 

• Maintain and update all required records, including learner records, course content folders, and database entries in accordance with programme requirements. 

Programme Delivery: 

• Work collaboratively with the Training Manager to support the overall delivery of the training programme, which can include classroom setup and cleanup. 

• Work collaboratively with the Employment & Progression team to ensure students are prepared for work experience. 

• Manage students' travel expenses during the programme. 

• Act as a secondary resource in the classroom, assisting with sessions where relevant to support student learning. 

• Communicate with students regarding absences or lateness and liaise with trainers as necessary. 

Training Activities: 

• Participate in and support training activities such as external visits and practical sessions. 

• Deliver employability-related workshops. 

• Purchase training equipment, and ingredients as needed to support programme activities. 

Transition to Employment: 

• Work with the Employment & Progression team to facilitate a smooth transition for students from the training programme into the Employment & Progression phase. 

• Work collaboratively with the Employment & Progression team or other referral partners to identify and/or secure appropriate housing options for graduates. 

How to Apply:

Please submit a CV (no more than two pages) and a covering letter by Friday 17th January 2025 5:30 PM The covering letter should demonstrate how you meet the above criteria.

We understand that applicants may not possess 100% of the skills and experiences outlined in the person specification. If you believe you may fit the role and would like an informal chat, please contact Zoe.

If successful, the next steps once a CV and Cover Letter have been submitted are:

• An initial call with the Programme Manager.

• An invitation to a formal interview in February 2025.  

Equal Opportunities:

Hotel School is committed to creating a diverse and inclusive workplace. We believe that a diverse team enhances our ability to innovate and work with our students and graduates effectively. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable laws.

We welcome and encourage applicants from all backgrounds and walks of life to apply. If you have any accessibility needs that require an alternative application or interview process, please let us know.

Enhanced DBS Check: 

Due to the nature of this role and Hotel School's commitment to Safeguarding, an enhanced DBS check is required.

Start date:

March or April