It Jobs
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Salesforce Admin will be key for the successful operation of Anna Freud’s Salesforce environment which is at the heart of the current digital transformation. We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. Working within the IT Department this role is essential to ensure that Salesforce operates effectively for internal and external stakeholders.
The Salesforce Administrator is expected to administer the system, aid in designing solutions, and assist in supporting the developments already in place.
The post-holder will work within the IT department in Central Support Team but they will also be working with teams across the organisation as the first line of support for any issues.
The successful candidate will join a small and supportive team of 7 people within a fast paced and busy environment as there is a lot to do, with a mixture of team working but also having the initiative to problem solve independently.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Friday 1 November 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 20 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
Fauna & Flora is seeking a highly experienced conservation professional to assist with the effective development, management and delivery of marine projects within the Asia-Pacific Programme (including identification and development of new projects), and to provide strategic guidance and technical support to these and other projects as required. You will become the focal point and advocate for marine conservation work for the Asia-Pacific Region, with a strong knowledge and understanding of Fauna & Flora’s niche and strategy and of the work of other organisations in this space. You will develop a strong knowledge of, and engagement with, donor opportunities relating to marine conservation in the region, and will support the development of a strategic and well-funded portfolio of marine work across the Asia-Pacific Region.
You will work with Country Programme Directors and Fauna & Flora’s cross-cutting technical expertise to ensure that the most appropriate technical knowledge and experience inform the design and delivery of our work.
We are looking for an individual with a demonstrated commitment to biodiversity conservation, high-level technical knowledge, excellent writing skills, and on-the-ground experience working in biodiversity conservation in South East Asia. Your ability to harness knowledge effectively from across the organisation will be essential to this role. You will be able to build collaborative relationships and working arrangements across diverse and dispersed teams, demonstrating cultural awareness and sensitivity. You will be confident working with a diverse and remote team, partner organisations, funders, and other relevant stakeholders. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate.
Please visit our website and download the job application pack below for further details on how to apply.
The closing date for applications is Sunday 3 November 2024.
Are you ready to take on a leadership role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for a proactive and strategic Head of Operations with hands-on experience in a multi-disciplinary operational role to build on the strong foundations already laid.
Responsible for HR, Communications, Fundraising & Finance, IT, Premises Management and Governance you’ll regularly report to the Board of Trustees and line manage the administration team. We are looking for an individual with excellent communication and organisational skills who will work alongside the CEO, playing a pivotal role helping to shape the charity’s future strategy. We’re open to discussion with the successful candidate around hours being worked flexibly.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Please read the full job description and person specification for further information.
SCM is committed to keeping children and adults at risk safe and to equal opportunities. A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK. There is an occupational requirement for this role to be filled by a Christian.
The client requests no contact from agencies or media sales.
As a member of the IT Department, this role reports to the Head of IT Support and is responsible for providing digital skills training to all employees of the National Theatre. This includes designing digital online site courses and implementing digital skills training programs for all staff.
The role will involve delivering training for key business systems, such as Office 365, SharePoint, Power Automate, the new People System, iXL (inhouse venue management system), Tessitura, Intranet, Website, and any other digital systems that may be introduced in the future.
To ensure that all staff members receive the necessary training, this role will need to provide training throughout the year, both for existing staff looking to build and augment their existing skills, as well as for new starters as part of their onboarding process.
The successful candidate will have the following:
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Demonstrable experience in a digital training or learning delivery role
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Excellent proficiency in a wide variety of software programs, including Microsoft Office 365, SharePoint, Power Automate, event scheduling systems and ticketing systems such as Tessitura
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An understanding of e-learning tools and technology to support learning
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Experience of creating and editing video content
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Proficiency in writing, formatting, and designing training materials
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Sunday 3rd November 2024 at 11:59pm
The client requests no contact from agencies or media sales.
Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations. The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.
The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 4 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday 21 November 2024
Second round interview will be held on Tuesday 26 November 2024
Apply via the job board on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm
Key Responsibilities
- Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
- Deputising for the Director in security matters as required
- Operation of the ISMS and Data Protection processes
- Managing risk register, preparing for management review meetings
- Developing/maintaining controls and ensuring they are implemented across the organisation
- Refining our security KPIs and maintaining them
- Proposing actions from KPIs, events and incidents and coordinating resultant work
- Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
- Ensuring secure endpoint and cloud posture
- Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
- Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
- Feeding into training and awareness programmes and improving security culture
- Preparing for audits and carrying out remediation work
- Working with the Director to create, maintain and manage policies and ensure compliance
- Planning and participating in incident response exercises
- Managing major incidents and conducting post mortems/reviews
Person Specification
Essential
- Experience of risk management
- Working knowledge of security standards and frameworks, particularly ISO 27001
- Knowledge (and preferably experience) of GDPR and DPA 2018
- Experience of incident management
- Excellent knowledge of high level security concepts and best practice
- Excellent documentation skills, including policies and standards
- Knowledge of the following areas (deeper experience of one or more preferred):
- Endpoint security
- Network security
- Cloud security
- Application security
- Identity and access management
- Secure distributed working practices
- Excellent written and verbal communicator
- Ability and desire to learn new tools, skills and consider other perspectives
- Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
- Ability to manage own time, confirm priorities and expectations
- Independent worker who knows when to ask questions
- Comfortable working with the wider team and organisation
- Comfortable dealing with ambiguous situations and objectives
Desirable
- Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
Exposure to ITIL (ITIL Foundation or higher preferred) - Experience in one or more of the following:
- Cloud (AWS preferred)
- Salesforce
- SSO & federated identities
- Network security, SASE & VPNs
- Endpoint security
- Infrastructure security and best practices
- Working knowledge of encryption technologies
- Password management and access control
- Security training and awareness
- Secure distributed working practices
- Securing domains
- Detection and response, with excellent troubleshooting skills
- Working knowledge of one or more of these tools/products:
- Salesforce
- JIRA & Confluence
- Mac/iOS & ChromeOS
- Windows/Office365
- Google Workspace
- Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
- Decisive, proactive, knows when to check the boundaries
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.
The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area. We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.
The Foundation is seeking a Digital Communications Coordinator to support in overseeing its presence on the Club website and develop the Foundation’s social media presence through planning, production and distribution of compelling digital content showcasing how the Foundation inspires and empowers people living within our local communities to thrive. The role will also involve assisting with the Foundation’s digital marketing outreach.
JOB PURPOSE
- To support overseeing the Foundation’s presence on the Club website, ensuring it amplifies the Foundation’s voice and fosters meaningful connections and engagement with all stakeholders.
- To develop and help maintain the Foundation’s social media presence – this is an exciting time to get involved, with the Foundation discussing its launch on Instagram and some other major platforms.
- To play a key supporting role in email marketing and provide analysis reports on all things digital.
KEY RESPONSIBILITIES
- Work with the Foundation’s growing fundraising & communications team to develop digital and social media strategies that meet the organisation’s objectives.
- Produce high-quality digital content in the form of videos, infographics and more.
- Maintain on brand and up-to-date presence for the Foundation on the Club website.
- Provide support in the implementation of email marketing to key Foundation audiences.
- Produce regular analysis reports, utilising data and responding to what it tells us.
- Spend time working at Foundation activities and across Club sites to understand what stories there are to tell and how we can best share them.
- Help lead the testing and implementation of digital trends and tools.
- Work with Foundation staff and beneficiaries so that content is not just about them, but led by them.
- Participate in staff training offered by the Foundation.
- Perform all responsibilities in line with legislative guidance and Club/Foundation policy on safeguarding, ED&I practices and environmental sustainability.
- Due to the nature of the industry and the role, some out-of-office hours work may be required from time to time, including evenings, weekends and bank holidays.
PERSON SPECIFICATION
- A creative mind, daring to try new ways of working and with the drive to take forward ideas independently.
- Confidence in building and maintaining relationships internally and externally, across multiple sites and groups of stakeholders.
- Excellent planner, organiser and calm under pressure.
- A passion for storytelling and attention to detail.
- A commitment to safeguarding, ED&I and environmental sustainability.
- Thinks ahead, generates innovative ideas.
- Values and respects others, builds relationships, collaborates.
- Gets things done, delivers to highest of standards, takes responsibility.
SKILLS AND EXPERIENCE
Essential
- Proven experience of website management and content management systems.
- Extensive knowledge and use of social media channels and management tools.
- Proven experience in using analytics to inform future ways of working.
- Strong interpersonal skills, with the ability to make relationships and enlist support.
- An understanding around the importance of obtaining consent for people to be in photos and videos.
- Sound writing and proofreading skills.
Desirable
- Knowledge of and ability to use Adobe video editing programs and Canva, as current preferred tools of ours.
- Experience and knowledge of best practice around email marketing.
- Good understanding of how digital communications can support a charity fundraising function.
- Good understanding of the sports/CSR landscape also desirable.
Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS and reference checks for this role.
Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race or ethnic and national origins, religion or belief, or sexual orientation.
To apply, please click the apply button to visit our website.
Closing date: 8th November 2024
We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.
Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.
As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.
Duties and responsibilities
- Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue.
- Ensure all technical requirements are set up and ready before each event starts.
- Select and prepare equipment for future events and meetings as required.
- Brief and hand over of the relevant files to the freelancer team before events.
- Provide technical support to clients and staff before events and during conferences and other event formats.
- Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation.
- Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
- Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT.
- Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc.
- Test and monitor that live streaming feeds are working.
- Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team.
- Supervise and training freelancers on all existing and new equipment.
- Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
- Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
- Prepare and maintain user guides and maintain an inventory of Society AV equipment.
- Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
- Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces.
- Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming.
- Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement.
Benefits
- There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 15 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Right now over 63,000 children in the UK are eligible for a wish because they are dealing with the grueling daily reality of life with a critical illness. When it comes to their dreams, they deserve to wish for more than a life defined by their illness. Make-A-Wish UK exists to give them the chance to dream big even when they might not have long to live. The wishes we grant have the power to turn tears into cheers, rescuing the magic of childhood even in their toughest times and providing a lifeline for families to spend precious time together. The growing demand for wishes means a heartbreaking reality of families waiting for a wish, but for some children, there is no time to wait. The only wish we can’t guarantee is more time. But with our bold plans to double income over the next 5 years, we can grant more wishes sooner, before it's too late.
This role will be responsible for defining and executing our technology strategy, managing the Technology and Digital Development team, and ensuring the delivery of innovative digital solutions to enhance our day-to-day operations, making sure there is a fit for purpose infrastructure that supports the organisation’s growth strategy, while continuously improving in line with new technologies.
Key Responsibilities:
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Leads the development of a multi-year IT strategy which supports the aims of the charity’s three-year business plan – develops, executes, and keeps up to date strategies (IT, Digital, Data) that delivers agreed outcomes.
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Manages IT related risks enabling the organisation to manage its operations and services safely and securely.
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Provide effective leadership and management to all those reporting to you, ensuring staff are motivated to deliver to their personal potential and add maximum value to the charity.
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Models leadership behaviours that will embed digitalisation across the charity.
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Manages relationships with suppliers and stakeholders to deliver successful outcomes and effective representation of the department and the charity where required.
The client requests no contact from agencies or media sales.
We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.
As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.
The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.
The successful candidate will work across a variety of responsibilities which include but are not limited to:
- Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
- Research, plan and implement improvements to CRM, ticketing and other relevant systems
- Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
- Supplier management
- Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
- Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
- Support system integration and contribute to the development of Southbank Centre’s information architecture
- Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice
To learn more about the role please download the Job Description from our career page.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays (pro-rata for part time employees)
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible, United Kingdom
At a time when our digital offering is expanding, this post is ideal for someone who has strong experience of working in a digital infrastructure role.
Reporting to the Digital Infrastructure Manager, you will work within a passionate digital team and across the organisation to scope and deliver optimisations and enhancements to our expanding digital infrastructure.
You will ensure that our digital tools and solutions are compliant and integrated within existing systems and provide training and support to ensure the infrastructure if embedded fully and successfully within the organisation.
You will have up to date knowledge of digital infrastructure developments and innovations, strong interpersonal skills, and an understanding of change management processes.
If you are an ambitious digital expert looking for your next challenge and would like to play a key role in The Salvation Army’s digital growth, this could be the role you’re looking for.
Happy to talk flexible working
At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance less than 1 day per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week). If you would like to know more or discuss any details about this vacancy, please visit our website.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Closing date: Sunday 20th October 2024.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
As a full stack senior engineer, you will have a strong knowledge in backend infrastructure whilst being skilled in developing the frontend user experience.
You will work with your team to understand, design, and implement modern, full stack, cloud-based solutions, including identifying critical steps in implementation.
You will work collaboratively with other teams across parkrun Global, and with our users, to design new and improved services, aligned to our strategy of growing well.
parkrun Limited is the company responsible for delivering parkrun in the UK.
Join a team that is changing places and changing lives.
Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face.
Head of Finance
Salary: £54,714 to £65,333 pro rata (depending on experience)
Term: 22.5 hours per week
Location: Flexible working with occasional travel across the various Trust offices in the East of England, with opportunities for home working.
Groundwork East has nearly 40 years of experience in delivering bespoke projects that use the environment as a catalyst for building a more sustainable future. We are looking for a Head of Finance to provide robust financial leadership, management of the Finance and IT functions and professional advice to support business development, planning and compliance and continued modernisation.
You will be responsible for the day-to-day management and control of all finance and IT functions including ensuring that financial / management reporting is delivered to high professional standards. You will be fully qualified – either CCAB, CIMA, ACCA or overseas equivalent – and have experience of a wide range of financial duties within an accounting environment as detailed in our Job Description and Person Specification.
You will have excellent communication, people management, planning and organisational skills as well as you will have the opportunity to help drive forward an inspirational organisation making a real and positive difference to local communities across the east of England.
An ability to travel between sites is a requirement of the role.
If you are looking for an inclusive, family friendly organisation which offers flexibility, a supportive culture, an employee assistance programme together with the opportunity to develop your skills and progress your career we would like to hear from you.
Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.
To apply, please click the link to the job ad on our website.
The client requests no contact from agencies or media sales.