Director Of Operations Jobs

Horsham Matters - Overview

 Horsham Matters is a local Christian charity that works to prevent and relieve poverty throughout our district.  We do this by the provision of essential services such as food, fuel and household goods, providing advice and guidance to households in need, and working with partners to address the root causes of poverty. Our work is funded by income generated through donated goods which can be sold in our shop or online, by grants and donations and through public fundraising.

 Operations Manager

The Operations Manager is a critical role to ensure the smooth running of all our operations.  Reporting to the Managing Director, you will be a member of the Senior Leadership Team with responsibility for leading a team of staff, volunteers and 3rd party contractors.  You will strive to continually improve systems and procedures across the Charity whilst maximising opportunities to increase income.

This is a full-time role (37.5 hours per week), which will also require some weekend working (approx. 8 Saturdays/year).

Core Responsibilities:

Operational leadership:

· Line management of Logistics Team including performance management, building capability and training etc.

· Ensure smooth communication and excellent links across Charity buildings

· Ensure the optimal use of the vans for delivery, collections etc., including the planning of routes which are cost effective and time efficient

· Work with the Office Manager team to ensure that the needs of clients requiring household items are met by the Logistics team

· Work with the Store Manager to ensure that the Charity store is stocked appropriately, including arrangements for stock rotation

· Support volunteers to develop their role in the warehouse, providing clear instructions and setting expectations

· Liaise with third party contractors including removals firm, IT contractor and others as required

 Safe environment

· Responsible for maintaining a safe environment at our Community Support Centre and other Charitable Activity venues; completing health and safety tasks

· Responsibility for all Horsham Matters buildings, ensuring effective maintenance and building related health and safety

· Ensure vehicles are safe and road worthy, ensuring essential maintenance takes place

· Fully participate and demonstrate best practice including the physical aspects of moving equipment and furniture, as well as driving the van and all other tasks across the logistics sector of the charity

· Ensure that items not suitable for sale are disposed of appropriately and in a timely manner to prevent health and safety issues arising

· Develop and continually review reuse and recycling ensuring that the Charity optimises reuse, as well as maximising revenue

Online sales

· Lead for on-line sales and all other sales avenues excluding our Charity shop (Love it Again) – including ensuring that items are collected, advertised sold and delivered appropriately and maximising gift aid opportunities with donors

· Provide excellent customer service to all members of the public

 Additional Duties

· As a small charity, all employees are required to work together flexibly and collaboratively which may require undertaking different tasks on occasion as agreed with the Managing Director

Person Specification

Experience

 Essential

· Leadership, including mentoring and developing colleagues

· Leading within a logistics environment

· Project development

· Knowledge and understanding of health and safety regulations

 Desirable

· Experience of working in the charity sector

· Experience of the retail sector

Key Skills

• Able to work constructively as a member of a team
• Able to make decisions alone and to prioritise work under pressure

· Excellent organisational skills

· Ability to motivate team members

· Proactive and reactive – according to the needs of the situation

· Someone who leads by example

Personal attributes

• A genuine interest in the voluntary sector: Supports the aims and objectives of Horsham Matters and shows empathy with those who are struggling
• Enjoys working with other people and supports diversity and equality of opportunity
• Resilient with a willingness to persevere in difficult situations

An excellent opportunity to join a dynamic team at the heart of cutting-edge marine conservation.  This is a role which will optimise Blue Marine’s ability to deliver conservation, work with partners, reduce the charity’s risk and support the finance and fundraising operations.

Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030.  We are a London-based NGO, with around 50 projects in 25 countries around the world.

Following a phase of sustained growth, Blue Marine is seeking a Head of Operations.  This new team member will support the Director of Finance, Operations and Governance to manage a broad scope of operational functions, particularly focused on contracts and agreements, data management, risk management, systems and security.  The role will involve collaborating with colleagues from across the organisation to drive system and process improvements.  (Note that HR is not within the scope of this role.)

We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential. 

Role and Responsibilities: 

Reporting to the Director of Finance, Operations and Governance, you will:

• Write organisational policies and lead the policy workflow process on Sharepoint, driving policies through the amendment, approval and employee attestation phases.
• Manage the relationship with Blue Marine’s external IT Support consultancy, including communicating changes to cyber security and leading asset management processes.
• Support the finance, fundraising and project delivery teams with funding/partnership contracts, agreements and MoU templates, including writing and reviewing routine agreements.
• Assist with the restructure of data architecture across Sharepoint and provide appropriate support and training for colleagues across the organisation, including future new starters.
• Support the implementation of new software and technologies across the organisation, potentially including Microsoft Copilot AI.
• Advise the executive team on data management and GDPR.
• Assess and manage operational risk, including maintaining the organisational risk register but also in the wider promotion of a responsible risk culture.
• Support the finance and fundraising teams with due diligence queries from donors.
• Assess suitability and manage renewals of insurance cover.
• Maintain records and statutory registers and assist with the facilitation of good governance.
• Line management of the Office Manager, taking responsibility for ensuring the office is fit for purpose and driving the office management committee in maintaining high standards of office tidiness and aesthetics.
• Other ad-hoc duties as required.

Personal specification

The ideal candidate will be, above all else, an excellent professional communicator, comfortable with both writing formal documents and managing operational change within the organisation.  You do not need to have legal experience but will nevertheless have a proven ability to produce formal but readable agreements and policy documentation.  You do not need to have a technical IT background but will nevertheless be comfortable discussing best practice and data management within the Microsoft Office 365 cloud environment and use your experience to support colleagues to get the best from the technology available to them.  You will be a champion of Blue Marine’s working environment, taking an active role in the office culture and driving staff engagement of operational systems through giving presentations and one-on-one support to colleagues. You will uphold Blue Marine’s values and always embody this behaviour internally and externally.  Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.

Skills and Experience

• Essential: Excellent written communications skills with a proven ability to document formal matters in a readable manner.
• Essential: Excellent verbal communications skills with a proven ability to communicate technical matters in an understandable way.
• Essential: Experience with writing and reviewing policies or contracts or formal agreements.
• Essential: Technical knowledge or highly skilled user of Microsoft O365, including sharepoint.
• Highly desirable: Experience working with multiple stakeholders to tight deadlines.
• Highly desirable: Management-level experience in driving organisational change.
• Highly desirable: Experience with data management and cloud storage architecture.
• Highly desirable: GDPR experience as a data controller or similar.
• Highly desirable: Experience in risk management and risk mitigation.
• Highly desirable: Skilled communicator in promoting positive office culture.

Qualities

• Enthusiasm for the conservation of the environment, climate and oceans.
• Self-motivated, able to work on own initiative and with a hands-on approach.
• Able to prioritise and deal effectively with a busy workload in a dynamic environment.
• Comfortable working to tight deadlines with multiple stakeholders.
• Honest and discreet when dealing with personal and confidential information.
• Able to learn quickly and adapt to developing processes and systems.
• Embody Blue Marine’s core values of being:

          - Brave, innovative and pioneering,

          - Compassionate, supportive and responsible

          - Empowering

       - Equitable

          - Respectful

          - Collaborative

Hours: Full time, 35 hours per week.  Monday – Friday, 9am - 5pm but flexible working is encouraged.

Location: Somerset House, London. Flexible and remote working is possible, although regular presence in the office will be expected.

Benefits: A generous benefits package is offered, including an optional subsidy of £2,000 per year which is currently available to employees attending the London office at least two days per week.

Associate Director for HR Operations
£61,740 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Associate Director for HR Operations is an exciting and new role at the College in which you will work collaboratively with all Divisions to support a range of operational and strategic HR activities, as well as embracing and contributing to College wide projects and the enhancement of the People & Culture Division.

Reporting directly to the Executive Director for People and Culture, you will take ownership for reviewing and developing policies and processes, alongside establishing innovative approaches to ER issues, change management, managing the recruitment of key hires and championing the EDI agenda.

As Associate Director for HR Operations, you will provide enthusiastic leadership, direction and development to the HR team involved in employee relations, encouraging proactive ER interventions to ensure the increased productivity and efficiency of the College.

Partnering with department managers to identify staffing needs and developing strategies for attracting, developing and retaining top talent, you will embed organisational values as well as overseeing the recruitment and selection process, conducting interviews and making final hiring decisions.

MCIPD qualified and with a bachelor’s degree in Human Resources, you should have extensive knowledge of employment laws and regulations as well as proven experience of working in a trade unionised environment.

You should have a strong strategic mindset with the ability to align HR strategies with business objectives, as well as a proven ability to use management information to drive activity to improve organisational performance. You will also be responsible for maintaining and improving the College’s HRIS.

Strong leadership and managerial skills along with the ability to effectively coach and mentor a team are essential, as are excellent organisational, interpersonal and communication skills.

It is also essential for you to be able to build and maintain strong relationships with employees, managers and stakeholders. Experience of working in a membership organisation would be desirable.

The HR Operations team is responsible for developing initiatives and tools to support the achievement of RCPCH’s strategic objectives. A key requirement of the team is to ensure that we attract, develop and retain the people necessary to provide the organisational agility and skills to meet the transformational change and challenges we face now and in the future.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 12 August 2024.

The Food Chain exists to ensure people living with HIV in London can access the nutrition they need to get well, stay well and lead healthy, independent lives. We deliver meals, groceries and formula milk, run cookery and nutrition classes, and hold twice-weekly communal meals for some of the most vulnerable and isolated people living with HIV in London. 

We are the only HIV Nutrition specialist charity in the UK: we exist at the intersection between HIV, food poverty and social isolation. Everyone accessing our services is referred by a health or social care professional who has identified that they are experiencing crisis. Each person receives a personalised Dietetic Assessment from one of our HIV Specialist Dietitians, designed specifically to meet their needs. By offering a tailored package of support, at the appropriate time, we help people to lead healthy, independent lives.

The Director of Income Generation & Partnerships, along with the Director of Services & Development, lead the organisation's small staff team to deliver vital services to an average of 500 people every year. The Director of Income Generation is a vital link in The Food Chain, ensuring income is secured to enable the delivery and sustainability of all our services and activities, and setting the organisation’s strategic direction for the achievement of our charitable purpose.

Since we were formed on Christmas Day 1988, The Food Chain has delivered food services to people living with HIV every week since. We were founded by volunteers, and are proud that volunteers are still key to the deliver of our charitable services. The Food Chain family is vast - it’s not at all uncommon for us to be out fundraising and someone run up to us with a shout of “Food Chain! I volunteered for you in 1994!” 

Position: Director of Income Generation & Partnerships

Responsible to: Board of Trustees

Location: Flexible and remote working is offered to all staff. We have an office in Caledonian Road, London, and we deliver some services in Stepney Green. We envisage this role being hybrid. 

Hours: 37.5 hours per week (full-time), core hours of 9.00am–5.30pm but flexible working hours will be considered. 

Salary: £42,436 per annum

Annual leave and benefits:

• 25 days annual leave (not including bank holidays)

• Company pension scheme with matched contributions of 5% after probationary period of 6 months

• Health benefits scheme

• Long service leave entitlement after 2 years of service

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter about your relevant skills and motivation.

We are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Closing date: 14th August 2024. 

Purpose:  

• To ensure income is secured to enable the delivery and sustainability of all Food Chain services and activities. 

• Along with the Board of Trustees and the Director of Services and Development, to set the organisation’s strategic direction and build strong and sustainable external partnerships for the achievement of our charitable purpose. 

Key Activities & Accountabilities

Strategic Management

• Contribute to the development of The Food Chain’s strategic and operational plans and ensure income is secured for their effective delivery in line with all relevant legislation, best practice and The Food Chain’s values

• Work collaboratively to develop this role as the needs of the organisation and its services users change over time

• As part of the Charity’s Senior Management Team (SMT), lead in the overall day-to-day running of the charity, including directly reporting to and attending meetings of the Management Committee

• Represent The Food Chain in public, both within the sector and externally

• Identify and manage financial risks

Income generation and development

• Research, prepare and submit applications for core and project funding to Charitable Trusts and Foundations, corporate bodies and other partners as required to meet the charity’s core purpose 

• Maintain and develop positive relationships with existing Trust funders ,donors and other supporters of The Food Chain as appropriate 

• Ensure that record keeping relating to all fundraising activity is accurate, up to date and timely, using Salesforce CRM 

• Ensure that all necessary reporting to all funders is of a high quality and submitted in a timely manner.

• Maintain a realistic pipeline of existing and potential applications for all funding streams

• Develop and implement fundraising initiatives to increase support from, and enhance our profile with all potential donors, including corporate partners and individuals

• Research potential commercial partners and provide a planned approached to pursuing and executing a full offer of fundraising opportunities to engage corporates. 

• To provide support to the trustee lead Corporate and Individual donors fundraising group

Financial management

• Lead on the day-to-day management of all financial operations, including forecasting and the annual planning and budgeting process, working closely with the SMT and Trustees 

• Provide sound financial advice to the SMT and Trustees also assisting with strategic planning, forecasting, projections and service models for the charity and any trading activities. 

• Ensure that The Food Chain makes the most of financial opportunities and works with challenges effectively as they arise in order to meet priorities and fulfil our charitable purpose

• Monitor cash flow forecasts and the budget against actuals and bring any major variations in budget expenditure for discussion to SMT and the Operations Working Group in a timely manner

• In liaison with our external provider, prepare monthly I & E reports, and quarterly management accounts for the SMT and Board of Trustees

• Write, review and update finance policies and procedures as and when required

• Lead on the annual audit process and ensure it is carried out effectively and in a timely manner

• Provide line management of the financial administrator role

• Supervise and review all accounting records processed by financial administrator 

• Authorise the payment of suppliers on a monthly basis and as needed

• To support the Director of Services in their management of the monthly payroll and pension submissions and carry out administration as needed

Communications and external relationships

• Develop, as appropriate, The Food Chain’s public profile, and influence and foster good relationships through liaison with statutory, voluntary and private bodies, Food Chain members, volunteers, patrons, supporters and the public.

• Develop partnerships and relationships with external organizations and stakeholders for the furtherance of The Food Chain’s strategic goals 

Person Specification 

Essential Skills and Experience 

• Track record of engaging and generating income from Charitable Trusts and Foundations

• An understanding of different fundraising revenue streams and how they contribute to charitable objectives 

• Driven and energetic, motivated by achieving financial targets 

• Relationship management experience

• Highly organized and technically competent (Word, Excel, PowerPoint, Salesforce) 

Desirable Skills and Experience 

• Experience of public speaking

• Experience of planning and running events 

• Understanding of corporate social responsibility and experience of income generation through corporate engagement

• An understanding of the needs of people living with HIV

• Financial literacy with experience of tracking income and expenditure

Personal Qualities 

• A strategic and creative thinker

• An excellent communicator, both verbal and written 

• A problem solver with a flexible, practical and ‘can do’ approach

• A strong and persuasive negotiator 

• Positive, resilient and supportive

An exciting position has arisen for a Director of Finance and Operations to join the Senior Leadership Team at an international Charity. The successful postholder will play an instrumental role in shaping and driving the financial and operational strategies. The role will strive to ensure financial sustainability, and the embedding of a business partnering approach to achieve the Charity’s mission

Key responsibilities of the role:

• Collaborate with the Senior Leadership Team to shape the long-term organisational strategies, spearheading plans encompassing Finance, Operations, Security, IT and risk management
• Foster organisational coherence in Finance and Operations, developing systems and policies aligned with the Charity’s values and strategies
• Offer guidance and support on governance matters, keeping abreast of regulatory developments and changes in governance frameworks
• Lead the Charity’s Finance division, ensuring financial systems and analyses are integrated and understood across the Charity
• Adhere to established accountancy standards in developing and strengthening financial management policies and procedures
• Oversee the timely production of financial information and engage with teams to accurately report on financial performance
• Manage the relationship with auditors and ensure timely and accurate filing of accounts
• Lead on budget forecasting and the setting and reviewing of annual budgets, including those for funding proposals
• Oversee organisational security systems and processes and global governance in collaboration with the relevant teams
• Identify and implement improvements in resource management systems for enhanced efficiency
• Line manage up to 7 direct reports

Ideal candidate profile:

• Qualified Accountant (ACA, ACCA or CIMA)
• Experience in a financial management and senior leadership position within an international organisation, preferably within the Not-For-Profit sector
• Strong expertise in Charity Fund accounting and managing diverse income streams
• Comprehensive understanding of the complexities involved in overseeing and managing finances on an international scale
• Exceptional interpersonal skills with a commitment to fostering effective relationships with stakeholders at all levels and across various contexts
• Proven ability to lead, manage and motivate staff at all levels
• Willingness to travel internationally as required

Agency reference number: J82484

Location: Central London

Duration: Permanent

Salary: £63,000- £71,000 per annum, depending on experience

Working hours: Full-time

Working pattern: Hybrid (2 days per week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

INTRODUCTION

St George’s Hospital Charity oversees over 220 Special Purpose Funds (SPFs) with a total value of over £4.5m. These funds hold donor-gifted and community-fundraised income, each with a specific purpose to support a particular ward, department, area of research or group of staff or patients. Every SPF has designated Fund Advisers, who are St George’s University Hospitals NHS Foundation Trust (the Trust) and/or St George’s University staff members with delegated authority to review and authorise expenditure approvals and applications for funding. There are over 500 Fund Advisers who need effective stewardship as significant stakeholders. 

ROLE PURPOSE

To manage the finance function of the charity and provide excellent finance support for the Senior Executive which will include:

• Maintaining a robust financial control framework and providing high quality timely financial management information to ensure effective decision making.
• Preparing annual financial statements and supporting an efficient external audit process.
• Supporting the annual budget setting and quarterly forecasting processes
• Leading on continuous finance process improvement and finance training for SGHC staff. MAIN

DUTIES & RESPONSIBILITIES

1. Staff management

1.1. Carry out all line management duties in line with organisational policy and procedure, including:

• Diversity and inclusion - encouraging an inclusive environment.
• Recruiting and inducting good quality staff
• Proactively addressing performance, conduct or other employee relations issues.
• Support and coach your direct report to ensure objectives and development goals are achieved.

2. Management of Income and Payments Processing Operations

2.1. Responsible for ensuring that all fundraising and investment income is accurately recorded in the finance system.

2.2. Ensure the reconciliation of all income data from the bank against Raiser’s Edge (CRM system) to ensure data is accurate and complete and then recorded in the finance system once reconciled.

2.3. Manage an efficient and effective Accounts Payable function, ensuring that the work performed by the Senior Finance Assistant is at the required standard.

2.4. Lead on all communications with internal stakeholders, including Trust finance and Special Purpose Fund Advisers, to resolve any issues arising and produce monitoring reports on a regular basis.

3. Transactional accounting and fund management

3.1. Ensure systems are in place to identify and correctly record restricted donations, so that these are properly monitored and utilised.

4. Financial Control Framework

4.1. In consultation with the Director of Finance & Operations, ensure that appropriate controls, processes and procedures are in place, regularly reviewed and assessed for operational effectiveness.

4.2. Review and update Finance Procedures and effectively communicate these to staff, arranging training where necessary, within the Finance Department and across the Charity.

4.3. Ensure effective maintenance of the balance sheet, including regular key control account reconciliations (bank and other).

4.4. Monitoring of balances with the Trust, ensuring these are promptly settled, with discrepancies investigated and resolved.

5. Management Reporting

5.1. Delivery of timely and accurate monthly management accounts for the Charity, including enhancing the production process and communication of timetables.

5.2. Co-ordinate the production of narrative reports to support review by the Director of Finance & Operations.

6. Financial reporting and audit

6.1. Lead the Finance team in the production of financial statements which are fully compliant with the Charity SORP to meet required audit and Board approval deadlines.

6.2. Lead the relationship with external auditors and all arrangements surrounding the annual audit fieldwork.

6.3. Preparing required audit documentation in accordance with agreed timetables. SGHC – Role Profile Page 2 of 2

7. Budgeting and Forecasting

7.1. Assist the Director of Finance & Operations in the production of annual budgets, working closely with budget holders within the Charity to ensure completed in accordance with agreed timescales.

7.2. Lead on the quarterly re-forecast process, producing relevant analyses to understand and monitor key changes.

8. Banking and Investments

8.1. Work alongside the Director of Finance & Operations to maintain a strong relationship with the Charity’s banking and investment managers and take the lead on the day to day administration of the banking arrangements.

8.2. Ensure that bank mandates are up to date.

9. Systems and Data

9.1. Finance system

• Liaise with Application’s Supplier and Trust Systems support team in the maintenance and development of the finance system, ensuring essential maintenance are carried out as necessary to prevent cyber fraud and maintain data integrity.
• Provide support to the Finance team for the accounting functionality within the finance accounting application and its integrated systems.

9.2. System maintenance and training

• Support the Director of Finance and Operations with managing user access, permissions and privileges on the finance system, ensuring that any changes to staff are reflected immediately.
• Ensure all new staff are trained on the Finance System and that current staff receive updates as necessary. Any other duties commensurate with the post as requested by the Director of Finance & Operations

Job overview

British Somali Community Centre is a small refugee women-led charity with a 30-year history of delivering much needed services in education, family support, advocacy, and health programmes to the community.  

We are seeking a dynamic, proactive, part-time Senor Strategic and Operations Manager to oversee, grow and develop our organisation to continue to serve our community as we deal with an increase in demand for our services post pandemic and with the rise in the Cost-of-Living crisis.

The overall purpose of this role is to develop the organisation and oversee its operations. As a senior team member, you will play a pivotal role in both shaping and executing the organisation's vision and strategy. Working with the Trustees and Director to support the growth and development of the charity, this role will aid the organisation in making the most of new opportunities and to manage risk through informed strategic choices, stronger strategy development and greater strategic alignment across the organisation.

You will have knowledge of fundraising and be responsible for supporting income generation efforts by proactively seeking out and responding to funding opportunities from donor organisations.

The role will work closely to support the development and operations of projects and processes within the charity. You will make sure that all policies and processes are in place, relevant and regularly reviewed and updated and that the organisation is effectively managed.

You will have excellent communication and people skills, able to engage and work with a range of stakeholders including staff from across the organisation, service users, donors, volunteers, members of the public and trustees. You will be someone who will fit our positive culture and can bring together individuals and teams to deliver successful projects.

We are looking for someone who has great business and financial acumen, can deliver change, oversee project development, and manage and successfully complete multiple tasks.

Ideally the candidate will have experience in the charity/not-for-profit sector, but we welcome applications from people looking to move into this career.

 Main responsibilities -

- Lead on organisational development, business, and strategy planning.

- Oversee strategic monitoring and reporting, internal audits, costing and business growth opportunities.

- Ensure policies and processes are in place, relevant and regularly reviewed and updated.

- Support the development and operations of projects and processes within the charity.

- Develop and deliver a research plan to identify the most promising prospective donors for BSCC’s programme priorities.

- Work collaboratively with senior management to develop and submit high value funding bids to meet fundraising targets.

- Secure long-term financing for programs by writing and applying for funding from a diverse range of funding streams.

- Develop the organisation to the vision of the board of trustees.

- Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.

Knowledge and skills -

- Bachelor’s Degree or equivalent experience required.

- Experience in non-profit fundraising and writing successful business plans and strategies.

- Experience of leading on prospect management, taking the initiative, identifying, and reaching out to new trusts and foundations supporters.

- Experience in developing and managing high-quality relationships with trusts and foundations and/or high-net-worth individuals.

- Excellent organisational skills and attention to detail.

- Ability to prioritize multiple tasks and meet deadlines.

- Strong writing, editing, and proofreading skills.

- Demonstrated ability to think strategically and to achieve results in a fast-paced, team-oriented environment.

- Excellent interpersonal skills.

- Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.

Note: This is an exciting new role, and we expect it will evolve over time. This job description is not intended to establish a total definition of the job, but an outline of the duties. The details above are neither exclusive nor exhaustive and the post holder may be required to carry out additional tasks from time to time, to enable the organisation to carry out its work efficiently.

 Benefits -

- 25 days holiday (pro-rata for part-time role), plus bank holidays and the Christmas week.

- Excellent staff development and training opportunities.

- Job satisfaction from making a real difference on a small team for a charity integral to the local community.

We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs.  They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.

They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years. 

The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.

You will have:

• Proven multi team leadership experience and the ability to manage and motivate staff and volunteers 
• Well-developed communication and presentation skills both written and verbally
• The ability to understand and deal with complex documents and solve problems
• Skilled at prioritising conflicting demands, project management planning and development
• The ability to produce clear and concise reports and documents as required
• Experience in financial planning and managing budgets

The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation. 

You will ensure all services meet required financial and quality standards and comply with all contractual requirements. 

The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.

For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 28th July 2024

First interview date: 15th or 20th August

Second Interview date: 23rd August

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week.  Working with a vibrant team of over 60 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food.  We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Part-Time Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health and safety standards, support the Project Director to achieve agreed outcomes and goals.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision.  Strong organisational and planning skills, as well as good people management and interpersonal skills are essential.  Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us at the earliest possible opportunity.

Monday, Wednesday and Thursday are the days we expect to require this role. 

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.

Applications should be sent by 5.00pm on August 12th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments,  please send an email to us giving us your name and a contact phone number and we will respond as soon as possible.

Role Profile

Role title: Engagement Director

Band: Director

Salary: From £56,000 to £60,000 Pro rata 0.8 FTE 4 days per week

Reports to: Chief Executive

Place of work: Hybrid, time split between home working, our office and out in the community

What we do 

Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector in Cornwall and the Isles of Scilly.We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations.  We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential.  We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances. 

VSF’s Purpose 

A connected, supported, and well-promoted VCSE sector that is sustainable, flexible, and resilient.

We aim to:

1.Advance the sectors reputation, credibility, capacity. capability and impact.

2.Ensure the VCSE Is an equal partner in the design and delivery of services and support across Cornwall and the Isles of Scilly.

3.Ensure the VCSE has a larger share of Cornwall's public sector resource allocation.

4.Through these, improve the services and support for people and communities in Cornwall.

To effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall. We will use a wide range of mediums for engagement opportunities. These include meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes. To advocate for the VCSE sector, amplifying its voice, increasing its influence, fostering collaboration and co-producing action.  

Role summary

In this role, you’ll be a key member of our small leadership team helping to strategically drive engagement, and income generation.The right candidate will need to be highly resilient with exceptional political, negotiation and relationship development skills.This role includes shared responsibility for securing income that not only sustains our own charity but leverages in significant funding for the wider sector.

Through an integrated approach, the role-holder will be responsible for driving forward two key areas:

• Engagement: Leading the engagement team to enhance and develop our alliance model, a network of strategic relationships and opportunities to engage with our thematic communities and our stakeholders, increasing our influence and impact.

• Income development: Create opportunities to leverage significant funds into the VCSE sector, secure and extend our income and support funding our strategic plans.

Key Duties

We’re looking for a dynamic and inspiring senior individual to strategically lead our Engagement activities, bringing together key existing areas of work.The role will concentrate on two focus areas:

Engagement

• Cultivate and maintain strong relationships at the highest levels with a range of key stakeholders such as current and future partner organisations, decision-makers and influencers.
• Raise local and national profile by attending external engagement sessions and networking opportunities both online and in-person, to build brand awareness and to expand the charity’s network of allies, supporters, and influencers, deputising for the CEO when required.
• Host/chair opportunities to engage with stakeholders of all levels on internally prioritised topics via alliance and learning events.
• Lead the team to mobilise activity to ensure presence at key community focussed events, ensuring we reach more people and engage them actively in our work.Ensuring we have the right level of engagement and the right people attend.
• Represent the organisation as appropriate to the VCSE sector, statutory sector, private sector organisations, professional bodies, and institutions deputising for the CEO when required.
• Be an active member of the senior leadership team, acting as spokesperson and steering the strategy within wider business plans for your respective areas.

Business Development

• Working with the CEO and Director of Operations, to create and deliver an income strategy focussed on meeting VSF funding targets and our aspirations around duration of contracts and grants.Ensure all opportunities to leverage funding for the wider sector are seized.
• Develop strong relationship with key influencers and decision makers within our statutory partner organisations.
• Working with the CEO to lead strategic business development campaigns such as securing second phases of funding for our key funding streams.Be a key face to put to these campaigns.
• Monitor progress against income targets, ensuring an agile approach to mitigating risk and channelling focus of the team in order to maximise return on investment.
• Work with other charity leaders and the strategic alliance to encourage sharing of ideas for income generation.
• Work with the senior leadership team to ensure business and strategic planning is undertaken for your team, setting direction and managing delivery.Contributing to organisational business planning and quarterly/annual reporting

Staff Leadership

• Lead and line management engagement staff and ensure their effective performance management and development through regular supervision sessions, annual reviews and learning and development. 
• Lead by example to create a positive, values-driven working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best. 
• Allocate work, monitor achievement of deadlines and support staff as appropriate. 
• Ensure that services are adequately staffed and resourced, encourage good teamwork and lines of communication between all members of staff. 
• Work with other charity leaders on any staff issues and monitoring e.g., disciplinary, grievance, sickness management, recruitment, and selection, change of terms and conditions. 
• Encourage and facilitate our development and wellbeing focussed culture and consistently provide and support opportunities for staff to exceed theirs and our expectations. Provide a role model for others with your development and wellbeing needs.
• Work with other to ensure that any skills, knowledge, and experience gaps are identified, and suitable training is delivered on time and to specification.

General

• Keep up to date with Cornwall VSF’s aims, policies, procedures, management, and monitoring systems and ensure these are followed by your team.
• Display a genuine commitment to equality of opportunity and an understanding of the issues faced by the VCSE sector.
• Ensure the work reflects equality, diversity and inclusion legislation and policy, and best practice.
• Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
• Oversee and monitor effective and efficient administrative, financial, contractual and communication systems within your areas of responsibilities working with other charity senior leaders.Ensure all KPI’s relevant to the role within our strategic plan are met.
• Prepare board and sub-committee reports, attending meetings as/when required. Attend meetings of the trustee board as required. 
• Any other duties in line with your skills and abilities, as directed by your line manager.

Key Relationships

• Chief Executive (Line manager)
• Other senior leadership team members
• Engagement team members
• VCSE members 
• Cornwall VSF Board members
• Funders and stakeholders

Person specification 

Essential Criteria 

• Proven leadership skills with experience of creating a positive, values-driven working environment in which equality and diversity are professionally managed, dignity at work is upheld and staff are empowered and motivated to do their best. 
• Knowledge and current experience of engagement and income generation leadership at a strategic level.
• Demonstrable knowledge and experience of project management leadership, principles, and practices. 
• Experience of managing people issues such as absence management, disciplinary and grievance management, annual reviews, supervisions, goal setting. 
• Excellent decision-making skills
• Commitment to reflective practise and continuing professional development.
• Degree level education or equivalent relevant experience.
• Demonstrable ability as adaptable and exceptional communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation). 
• Ability to analyse, understand, explain, and make recommendations based on complex information. 
• Fully conversant with Microsoft Office Suite to an advanced level including excel, word, outlook, PowerPoint, and Teams. 
• Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
• Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets 
• The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities. 
• Adaptable, flexible, and coaching management style.
• Excellent inter-personal, political and negotiating skills.
• Excellent time management skills
• Excellent problem-solving skills
• Experience at handling conflict, mediating through conflict and tolerance for the tension conflict can bring.
• High levels of personal resilience
• Commitment to reflective performance and continuing professional development.
• Ability to travel and work across Cornwall. 
• Understanding of the voluntary and community sector and the challenges and opportunities facing the sector. 

Other requirements

• The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role. 
• Be familiar with all relevant health and safety, operational, personnel, customer care, GDPR, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid. 
• In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
• Complete a satisfactory DBS check. (This can be applied for on appointment).

Director of People

Reports to: CEO

Galop 

Salary: £60k–£65k

Contract: 12 months Fixed Term Contract

Hours: Full-time or Part-Time (5-4 days per week) -with flexible working options available

Location: London

About Galop: 

Galop is the UK’s LGBT+ anti-abuse charity, working with and for thousands of LGBT+ people who experience abuse and violence every year. 

Galop specialises in supporting victims and survivors of domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, so-called “conversion therapy”, and other forms of interpersonal abuse. Using what is learnt through working on the frontlines with clients, Galop works on national and local policy change to improve outcomes for LGBT+ victims and survivors of abuse and violence. 

Galop is a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do. 

 About the Interim Director Of People role: 

Following a significant period of growth over the last three years, Galop is now in a phase of stabilisation to ensure our workforce is supported in continuing to deliver essential services to the LGBT+ community. We are seeking an experienced Interim Director of People, Culture, and Operations to join our team. This role is critical in driving our strategic initiatives related to human resources, organisational culture, and operational efficiency.

Some of the key areas of responsibility will include: 

· Develop and implement people strategies that support our mission and goals and act as a key member of the Senior Leadership Team, contributing to strategic planning and decision-making.

· Foster a positive, inclusive, and equitable workplace culture and promote diversity and inclusion across the organization, working with an Anti-Racism Consultant.

· Implement training and development programs focused on legislative soundness and cultural competency and intersectionality.

· Provide leadership and mentorship to staff, promoting a collaborative and high-performing work environment with Line manager responsibility for an HR Advisor, Senior Operations Manager and managing relationships with external professionals, including HR consultants and IT and data management support.

About the person:

The successful candidate will have a profound understanding of the complexities and intersections within the LGBT+ community and workforce. Supported by a Trustee Board that includes senior HR expertise, this role requires someone who has experience in establishing a trusted culture, preferably within a third sector organisation. Minimum CIPD Level 5 (or equivalent experience), including a solid understanding of UK employment law.

How to Apply: 

Charity People Ltd is acting as a recruitment agency advisor to Galop on this appointment. If you believe your values align with those of Galop and you are keen on joining the organisation as they strive to deliver the mission on an increasingly national scale, then we would love to hear from you. 

To receive the full recruitment pack, which has the details about this role and how to apply, please send your CV to Kate at Charity People.

Timeline: 

Closing date for applications 9am Thursday 8th August – CV and Cover Letter

First round interviews: Thursday 15th August

Final stage interview: Wednesday 21st August

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustments so we can help make the application process work for you.   

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work. 

About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:

As the Operations Manager at WeSwim, you will play a pivotal role in ensuring the efficient and effective delivery of our programs and services. Reporting to the Director, you will be responsible for overseeing the day-to-day operations of our regional WeSwim program, managing a team of dedicated staff and volunteers, and driving continuous improvement initiatives to enhance our impact and sustainability.

Key Responsibilities:

• Program Management: Oversee the planning, coordination, and execution of WeSwim's swimming sessions and events, ensuring adherence to quality standards and safety protocols.

• Team Leadership: Provide leadership and guidance to a diverse team of staff and volunteers, fostering a culture of collaboration, accountability, and excellence.

• Strategic Planning: Work closely with the Director to develop and implement strategic plans and initiatives to achieve WeSwim's goals and objectives.

• Partnership Development: Build and maintain strong relationships with key stakeholders, including pool facilities, community partners, and funders, to support the expansion and sustainability of WeSwim's programs.

• Financial Management: Contribute to budget planning and management, ensuring efficient use of resources and compliance with financial policies and procedures.

• Monitoring and Evaluation: Establish performance metrics and monitoring systems to track the impact and effectiveness of WeSwim's programs, and provide regular reports and updates to the board of trustees and other stakeholders.

Skills and Experience:

• Proven experience in operations management, preferably within the nonprofit sector.

• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team of staff and volunteers.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

• Strategic thinking and problem-solving abilities, with a track record of driving innovation and continuous improvement.

• Sound financial management skills, with the ability to develop and manage budgets effectively.

• Passion for social inclusion and a commitment to promoting diversity and accessibility in swimming.

Join Our Team:

If you are a dynamic and passionate individual looking to make a positive impact in the community, we want to hear from you! Join us in our mission to promote inclusivity and empower individuals with disabilities through the transformative power of swimming.

WeSwim actively encourages people with disabilities to apply

About Reprieve

Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. We seek to promote and protect the rights of those facing the death penalty around the world, and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization.

About this role

The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization, in particular working closely with one of our Joint Executive Directors while the other is on parental leave.

Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

The Interim Deputy Executive Director’s responsibilities will include managing senior staff at Reprieve, including the Directors of Casework, Advocacy and Policy, and working with the Joint Executive Director to oversee Reprieve’s Fundraising and Finances, its Governance and Board relationships, and its HR and Operations functions.

The ideal candidate will ideally have experience of leadership of a small to medium size human rights or similar charity, preferably with some international operations. They will have exceptionally strong management and people management skills, excellent judgment, proven ability to lead teams to achieve impact in their work, and an understanding of charity governance and finance issues.

Contract, location and salary

This is an interim, 12-month contract with the possibility of extension. This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home. 

The salary is £80,000 per annum plus up to 5% employee matched pension contribution. 

Full details and how to apply

Please see the JD and person specification for full details. Candidates should submit the application attached and on our website as a word document by 23:59 BST on 04 August, 2024. We anticipate holding first round, online interviews on 14, 15 and 16 August and second round, in-person interviews during week commencing 19 August.

Work setting: Hybrid

Salary: Between £33,543 and £38,805 per annum

Contract: Permanent

Hours: Full-time (35 hours per week)

Location: London

Are you used to providing exceptional administrative support to Directors and Heads of Service, ensuring seamless operations? Do you have experience in managing diaries and inboxes, organising meetings, taking minutes and producing documents? Are you proactive and highly organised?

TPP are recruiting a Director Assistant and Business Support on behalf of our client, a charity dedicated to empowering girls and young women nationwide.

Benefits:

• 25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
• Up to 5 days paid volunteering days per year.
• Enhanced maternity leave.
• Pension scheme with up to 10% employer contribution.
• Life assurance of up to 4x the annual salary.
• Employee Assistance Programme.
• Healthcare cash plan and much more!

The Role:

As a Director Assistant and Business Support, you will be instrumental in managing the Director's schedule, communications, and various projects, ensuring that tasks are completed smoothly and efficiently. Your role will involve collaborating across the organisation, liaising with external contacts, and ensuring the Director's activities are well-coordinated and supported.

Main responsibilities:

• Provide a proactive and efficient Admin and PA service to the Director, acting as the first point of contact.
• Manage the Director's diary, email inbox, and communications, drafting agendas, briefing notes, and correspondence.
• Coordinate and provide administrative support for meetings, including logistical arrangements and minute-taking.
• Support the Directorate leadership team by triaging tasks and managing action logs.
• Liaise with external contacts on behalf of the Director and negotiate as necessary.
• Oversee financial administration, including processing invoices and expenses.
• Collaborate with the Leadership support team.

Essential requirements:

• Strong time management skills and the ability to meet tight deadlines.
• Excellent interpersonal skills to build positive relationships.
• Proficiency in Microsoft Office and strong communication skills.
• Strong numeracy skills and the ability to handle financial processes.
• A proactive approach to problem-solving and the ability to work both autonomously and within a team.
• Experience in managing diaries, inboxes, and supporting senior leaders.
• The ability to handle confidential and sensitive information with discretion.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.