Business Administrator Jobs

Your new companyYou will be joining an educational charity within the Education Team, responsible for developing and delivering a range of professional qualifications to a diverse audience of professionals and their employers. The team is committed to supporting candidates and students, driving growth and engagement, and providing administrative and communications support to various stakeholders.
Your new roleYou will be responsible for the administration of two key professional qualifications, supporting candidates and students, driving growth and engagement, and providing administrative and communications support to various stakeholders. The role requires attendance at the office in London for one day per week, with homeworking allowed for the remainder of your work. This role is 35 hours per week.
Key Accountabilities

• Promptly answer queries from candidates, employers, and stakeholders, and escalate as appropriate.
• Liaise with the Facilities Team regarding certification production.
• Accurately record data and maintain records for the qualifications.
• Deliver regular reporting of results to large firms, ensuring compliance with data protection regulations.
• Use CRM queries to extract information and compile reports for committees and councils.
• Update and maintain qualification areas on the website and related student communications.
• Act as Committee Secretary, organising meetings, preparing papers, and writing minutes.
• Support sub-committees, including preparing agendas, papers, and minutes.
• Manage and support champions, maintaining relationships with key international partners.
• Collaborate with marketing and business development teams to support employer and stakeholder objectives.
• Contribute to student testimonial initiatives and the organisation of conferences and events.
• Engage in digital and social media activities throughout the student journey.
• Maintain clear communications with internal and external audiences.
• Act as an additional point of contact for the assessment platform administrator.
• Participate in the annual update of qualification materials and undertake similar duties for other qualifications as required.

Skills Needed

• Experience in an education/examination environment (desirable).
• Minute-taking experience (desirable).
• Strong call handling and email response skills.
• Proficiency in MS Office Packages (Word, Excel, PowerPoint).
• Competence in other office IT programs (CRM, Adobe Acrobat, Adobe Indesign).
• Excellent written and verbal communication skills.
• Methodical approach with attention to detail.
• Strong time management, organisational, and multitasking capabilities.
• Ability to prioritise tasks and stakeholder queries effectively.
• Proactive approach to improving systems and solving problems.

What you need to do now
If you are interested in this exciting opportunity, please apply online with your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
 

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Business Support Manager (Therapies)

An exciting opportunity has arisen for a Business Manager (Therapies) to join our Therapy Team.

The role of the Business Manager (Therapies) is to provide high quality support to the Director of Therapies & Education and by extension, their directorate. As the Business Manager (Therapies) you will play a vital part in optimising the performance of the Director of Therapies & Education representing the Director in a professional and trusted manner.

You will enhance the Director’s effectiveness by providing information management support, as well as proactively leading on specific projects including budgets, recruitment, retention as well as by researching, collecting, and analysing information and scoping requirements for the School, Rehab and Community therapy teams.

This role is not open to sponsorship.

Role Requirements

• Attend identified meetings across the organisation related to regulatory compliance and track and monitor patterns for quality assurance.
• Track, monitor and plan for mandatory training compliance to be maintained, producing and distributing relevant training / information materials to ensure consistency of advice / guidance.
• Track and monitor sickness and annual leave across the team to provide overview to the Director.
• Lead on updating Risk Registers, working in partnership with Directors and managers to support the review of progress, tracking and actions.
• Develop and maintain effective working relationships with colleagues in own team, across site and with external contacts.
• Lead on the coordination, implementation and monitoring of NHS job planning across the therapies directorate.
• Ability to coordinate comprehensive policies, monitoring the policy register, liaise with critical readers ahead of appropriate committee ratification. Ensure policies are on the correct template and format.
• Support with external visitors and event coordination.
• Diary management & organisation.
• Draft documents on behalf of Director (such as power point decks/ committee papers) as required.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Work in partnership with the Business Support Managers to establish and embed the roles of Business Support Managers across the organisations.

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.

The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package. 

MAIN DUTIES

1.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, gaining the client's trust, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.

2.Liaising with relevant health trusts, care providers and other organisations to support the facilitation of assessments, as part of a new business request.

3.       Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.

4.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.

5.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.

6.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.

7.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.

8.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.

9.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies. 

10.Keeping sales data software up to date and producing monthly sales reports for Managing Director.

11.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.

12.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.

13.Attending line management, supervision and team meetings as appropriate.

14.Provide organisational, administrative and secretarial support to the sales and casework teams as required.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

Background Information

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

We do this by providing advice and expertise through three separate services:

• We deliver chargeable representation and casework services in NHS Continuing Healthcare across England;
• We deliver a comprehensive programme of training and consultancy to public, private and third sector organisations, with a particular focus on equipping health and social care practitioners to get it right; and
• We are the chosen supplier for the NHS England-funded national Information & Advice Service for Continuing Healthcare.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.

About us

Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.

We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.

As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.

Responsibilities include

Operational Excellence:

• Ensure operational effectiveness and continuous improvement.
• Develop and manage policies, processes, and systems for HR, finance, and resources.
• Implement performance, KPI, and quality assessment processes.
• Enhance digital systems for efficiency and growth.

Financial Management:

• Support financial planning, budgeting, and performance management.
• Develop and implement financial strategies and controls.
• Produce regular financial and performance reports.

HR Management:

• Lead and support personnel and teams.
• Plan and implement staffing resources and skills.
• Promote training, development, and charity values.

For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.

At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.

At More Partnership, we are fundraising consultants – and more. We support organisations of every size, across education, health, the arts, international development and more, on every step of their philanthropic journey. That means helping leadership, fundraisers and other professionals to understand the opportunity, set direction, tell their story, or review performance. We believe great partnerships lead to life-changing outcomes, so when it matters most, we go beyond what's expected of us to help organisations realise their vision. At the end of a project, our clients tell us they have more confidence, momentum, and a clear way forward.

We are partners in purpose, and since April 2020, equal owners of our firm. Each member of our team has an equal say in the decisions we make, a share in our success, and a responsibility to push us forward. We are a virtual firm, networked across Europe, America, Africa and beyond, with a head office in Scotland. More Partnership currently has 18 consultants, enabled by an Advancement team covering business development, finance, operations and IT.

We are now looking to recruit for a Head of Business Development responsible for designing and delivering a strategy to enable our growth, quality, learning and marketing. This is an opportunity to play a pivotal role in shaping the future of our business development strategy at a key moment in our evolution. You will coordinate activity that helps deliver the highest quality work with lasting impact, continues to grow our reputation across sectors, and inspires clients to return to us time and again. Under your leadership, we'll continue to support colleagues' growth and to pass these benefits on to our clients. You'll work collaboratively with consultants and clients to seize the opportunity to enhance and refine our business development function – strengthening its impact for the long-term success of More Partnership and the organisations we serve. Reporting to the Managing Partner, you'll work closely with the Finance and Operations, and IT & Systems Lead as part of the Advancement Executive Team, and line manage the Business Development Manager.

The role involves regular travel across the UK (and occasionally further afield) – usually once or twice per month. This role is available full-time, but we welcome applications from those who would prefer to work part-time – at a minimum of 0.8FTE based on the requirements of the role.

The successful candidate will bring experience designing and delivering effective business development strategies that include, inspire and empower people. You'll be highly commercially aware and bring a sound knowledge of the challenges and opportunities in the not-for-profit sector. You'll have a strong track record of putting that knowledge and awareness into action, drawing on data and insight to shape strategies that drive measurable outcomes and growth. To ensure these strategies succeed, you'll be adept at project management and skilled at communicating and influencing those around you towards a shared goal.

To Apply

For further details please see the full Appointment Brief below. To apply please click the Apply Now button, submitting your CV and providing answers to the following three questions (no more than 350 words per answer):

• More Partnership is an employee-owned company, which means we each have an equal say in the decisions we make, a share in our success, and a responsibility to push the company forward. Which of our values (We challenge ourselves, We keep it real, We bring the joy, We go beyond) most resonates with you and how would you live that value to contribute to the collective success of the firm, and the organisations we support.

• Reflecting on the changing landscape of the non-profit sector, identify a specific challenge you think More Partnership will face in the next 1-2 years and how you'll help us respond to it. Tell us about a time you've faced something similar.

• This role will see you work alongside our expert consultant partners to deliver your objectives. Tell us about a time you had to influence people you didn't manage to get something done. What was the situation, what did you do, and what was the outcome?

Interview dates

• First stage interviews w/c 21st April (online)
• Final stage interviews – Thursday 1st May (in person – London)

Programmes Administrator (Greater Manchester & Other Regions) £22,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

About the role

The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £22,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata) plus 3 additional days at Christmas. 

**Please note that applications submitted without a Covering Letter will not be considered**

Please could we ask you to complete and return the DEIB monitoring form with your application.

For further details on how to apply, please see application guidelines attached.

Our client,  a Performing Arts organisation, are looking for a Systems Administrator.  This role is brand new for the the company.

The system administrator role is responsible for managing and maintaining the server and network infrastructure, ensuring system reliability, security, and performance. The role involves administering Windows Server environments, Active Directory, and Microsoft Azure services alongside local and cloud-based network devices. This includes supporting IT operations and also projects developing systems and services to support the Sadler’s Wells group. The post reports to the Head of IT.

Key Responsibilities:

• Providing expert-level technical support
  Including design, troubleshooting, and architecture skills in support of Sadler’s Wells and their systems.
  
  
• Manage, configure, and maintain Windows Server
  Install, configure, and maintain Windows Server operating systems and the virtualised server infrastructure on-premise and in the cloud, including SaaS, PaaS and IaaS solutions. Monitor and optimize server performance and resource utilization and troubleshoot system-related issues and failures.
• Administer and maintain Active Directory (AD), Group Policy, DNS, DHCP, and other Windows-related services.
  Create and manage AD user accounts, groups, and security policies and implement and enforce Group Policy settings to manage user and device configurations.
• Implement and manage Microsoft Azure services, including virtual machines, Azure AD, and hybrid cloud integrations.
  To manage Azure Virtual Machines and cloud-based workloads and integrations with cloud-based solutions. To administer Azure Active Directory for identity and access management and associated MFA and privileged access management security solutions. Integrating on-premises infrastructure with Azure and other federated services in a secure and resilient manner.
• Proactively maintain systems, including security updates, patches, system backups and agreed business continuity and disaster recovery arrangements.
  Ensure timely application of security updates and system patches, perform regular system and data backups to prevent data loss, and implement disaster recovery procedures to minimize downtime and the loss of availability to systems, services, and information. Proactively monitoring capacity and planning solutions to meet the changing demands of the business.
• To develop automation and insight solutions driving efficiency for Sadler’s Wells.
  Developing the organisation’s efficiency and use of data to drive informed decisions. Leading on the implementation of Microsoft solutions such as power automate an power BI / Microsoft Fabric.
• Maximising the investment in existing solutions
  Driving value from the existing services and licenses in place, including the Microsoft E3 license.
• Ensure compliance with security policies, regulatory requirements and privacy
  To proactively implement and develop security best practices to protect IT infrastructure. Performing  audits and vulnerability assessments to ensure compliance with industry standards and company policies. Maintain system logs and documentation for compliance reporting. Supporting the groups PCI-DSS and GDPR compliance.
• Leading on the implementation and management of CyberSecurity controls
  Including compliance and a standards-based approach to systems implementation and management. Working to develop and maintain the CyberSecurity documentation, including appropriate procedures, standards and guidelines.
• Providing support for escalated IT issues
  Assisting the end user computing team in resolving complex technical issues, helping to develop the skills and abilities of other team members, working collaboratively within the team, with other parts of the organisation and with vendors and external support teams as needed.
• Working flexibly, outside of core hours and as part of a support rota as required
  Providing incident response, business continuity and disaster recovery support as part of the on-call rota. Working as needed to provide proactive maintenance at dates and times that minimise disruption to Sadler’s Wells business operations.
• Develop and maintain system documentation.
  Create detailed documentation for system configurations and processes. Maintain up-to-date records of IT assets and configurations. Participate in change and configuration management processes. Developing knowledge base articles and training materials for other colleagues and members of the data and systems team IT staff.

Skills and Experience

 

Essential

• Experience as a System Administrator or similar role.
• Networking skills at a level commensurate with a Cisco CCNP and System support skills equivalent to an MCSE.
• Strong knowledge of Windows Server OS (2016/2019/2022).
• Expertise in Active Directory, Group Policy, DNS, DHCP, and related services.
• Experience with Microsoft Azure, including Azure AD and virtual machines.
• Proficiency in PowerShell scripting and Power Automate.
• Understanding of networking systems, including TCP/IP, routers, firewalls, and VPNs.
• Experience of supporting identity and access management solutions.
• Knowledge of backup solutions, disaster recovery, and high-availability configurations.
• Familiarity with security best practices and compliance frameworks, including PCI-DSS and GDPR.
• Strong troubleshooting skills and ability to work independently or in a team.
• Effective communication and documentation skills.
• Ability to translate ideas into effective action speedily and within a finite budget.
• Ability to work collaboratively and bring teams together into a cohesive and effective unit.
• Able to demonstrate a commitment to diversity and inclusion.
• Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
• A strong empathy with Sadler’s Wells’ values, mission and objectives
• Must currently hold the right to work in the United Kingdom

Additional

• Certifications such as Microsoft Certified: Azure Administrator Associate, MCSA, or MCSE.
• Experience with virtualization technologies like VMware or Hyper-V.
• Knowledge of Microsoft 365 administration and integration.
• Experience with Endpoint Management tools (e.g., SCCM, Intune).
• Relevant project management qualification or equivalent
• Sectoral experience is desirable though not essential

 

 

Please note that this role requires someone who can be on-site 3 days per week.  Experience within the Arts is highly desirable.

Purpose of the Role

You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes.  You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.

Key Duties & Responsibilities

Accreditation

• Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
• Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
• Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
• Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
• Disseminate best practice to all Accredited organisations and Supporter organisations
• Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
• Monitor and evaluate the impact of action plans within organisations

Training

• Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
• Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
• Deliver training when time allows
• Work with colleagues, associate trainers, and partners to develop new and existing training courses
• Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc

Ambassadors and Champions

• With other team members, recruit new Ambassadors and Champions
• With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
• Monitor and develop the membership process
• With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date

General

• Undertake your own admin and use the CRM to record your contacts and progress
• Monitor and evaluate your work, providing reports for managers and trustees as requested
• Undertake training and self-development
• Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
• Undertake any other duties as may reasonably be required
• Willing and able to travel to meetings and events across England and Wales.  Willing and able to attend evening and weekend meetings and events occasionally

Person specification

Essential

• Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
• Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
• Excellent presentation skills
• Building relationships and confidently communicating with different stakeholders
• A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
• Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
• Strong negotiation and influencing skills
• Excellent written skills for report writing, information giving, training etc.
• Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
• Analytical mindset – comfortable working with data and reporting on impact effectiveness.
• A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
• Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
• Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
• Willing and able to travel to meetings and events across England and Wales
• Willing and able to attend evening and weekend meetings and events occasionally
• Committed to continual professional development (CPD)

Desirable

• Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
• Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
• Able to deliver training sessions
• A qualification in training
• Management of high-volume data and keeping accurate records with information from different sources
• Use of CRM systems to record and monitor outreach and targets 
• Knowledge of issues affecting women and girls in relation to gender-based violence

Applications are due by 23.59 GMT on Friday 4th April 2025.

Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.

Responsible to: Marketing and Communications Manager

Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.

Location: Based from home with the expectation of at least quarterly in-person team meetings in York.

Employment: 2-3 days (to be discussed upon interview)

Salary: £23,000 p.a. pro rata for number of days worked

JOB DESCRIPTION

• Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
• Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
• Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
• Assist with the design of digital assets for social media, website and newsletters.
• Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
• Support the team with monthly newsletters and other communications to accredited organisations.
• Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
• Track and report on marketing performance metrics to assess the success of different strategies.
• Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
• Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.

PERSON SPECIFICATION 

Essential 

• Some experience in marketing and communications, with an understanding of strategic approaches.
• Creative and proactive communicator with a passion for ethical business practices.
• Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
• Experience using digital communication channels, including social media.
• Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
• Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
• Ability to work collaboratively within a team and engage with external stakeholders effectively.
• Flexibility in working hours to respond to social media engagement and support events.

Desirable 

• Previous experience in the charity or responsible business sector.
• Familiarity with media relations and press engagement.
• Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.

Job Title HR Business Partner/People Partner

Location Home/London Office

Hours of work 28

Salary £40,000 per annum pro rata (£50,000 per annum, full-time equivalent)

Reporting to Director of HR

Premier, Europe’s leading Christian Media organisation, is at an exciting point in our journey. In this key role, you'll be responsible for ensuring that people are at the heart of Premier’s day to day operations. Your experience and skills will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media.

The ideal People Partner will be a qualified HR professional (Associate CIPD or above). You will have substantial HR business partnering experience and the skills to support the smooth and effective management of the HR function.

You will work closely with the HR Director and other members of the HR team to provide guidance and support to managers through the full employee lifecycle. 

You will actively support our Christian values and promote our positive and inclusive culture, using mediation skills and your knowledge of employment law to manage employee relations issues when they arise.

You will have the opportunity to shape Premier’s people strategy and employer brand, driving initiatives and contributing to projects, to ensure that we can attract, develop and retain talented people to help us achieve our goals.

This is a challenging and varied role, providing great opportunities to make an impact and develop in your HR career.  If you are passionate about creating a workplace where talent flourishes and purpose-driven individuals thrive, this role could be a great fit for you!

Role Overview
In this role you will have:

• Proven experience of partnering with line managers and providing proactive and professional HR advice and support from                  recruitment and onboarding through the full employment lifecycle

• A good knowledge of UK employment legislation and experience of applying it

• The ability to develop and implement people-focused policies and practice within a changing fast paced environment.

• Experience of performance management processes that drive organisational effectiveness

• Excellent communication skills and the ability to influence at all levels

• Some experience of working with HR systems and data and the ability to analyse and share relevant insights

Why Join Premier?

• We offer a competitive salary

• Hybrid working arrangements

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme

• Working from home equipment allowance

• Eye care scheme

• Enhanced Maternity and Paternity leave pay

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming to work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with a supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to have a personal Christian faith.

Ready to make a lasting Impact? Apply now! Please Include your CV and Covering Letter.

Are you a proactive and highly organised professional looking for a varied and influential role? This is an exciting opportunity to provide vital executive support and business management in a forward-thinking organisation where you will play a key role in ensuring the smooth operation of a high-profile portfolio while working closely with senior leadership and key stakeholders.
 
TPP are recruiting an Executive Assistant and Business Manager to Executive Director on behalf of our client, a well-established membership organisation.
 
This role offer’s hybrid working. 1-2 days a week in the office.
 
 Benefits include:
 

• 25 days’ annual leave, increasing one day per year up to a maximum of 30 days plus bank
• holidays (and the opportunity to buy or sell annual leave)
• Two discretionary office closure days between Christmas and New Year
• Group Personal Pension Scheme. Contribute up to a maximum of 10.15% if you
• contribute 4%
• A discretionary, organisation wide, bonus based on the achievement of agreed targets
• Enhanced maternity, paternity and shared parental pay of up to 6 months’ full pay
• depending on length of service
• Health cash plan
• Life assurance and critical illness cover
• Regular wellbeing initiatives
• Employee Assistance Programme
• Interest-free season ticket loan and cycle to work scheme (upon completion of probationary
• period)
• Flexible working opportunities

 
 
The Role:
 
As an Executive Assistant and Business Manager, you will be the driving force behind the smooth operation of executive functions within the portfolio. Acting as a trusted advisor and strategic support to the Executive Director, you will oversee key administrative, logistical, and governance tasks to ensure efficiency and alignment with organisational objectives.
 
 
Main responsibilities:
 

• Provide high-level executive support to the Executive Director and senior leadership team, ensuring seamless operations across the portfolio.
• Manage the Executive Director’s calendar, inbox, and priorities, coordinating key meetings, deadlines, and initiatives.
• Oversee administrative processes, ensuring consistency and efficiency across the business.
• Act as a key liaison between internal and external stakeholders, ensuring timely communication and collaboration.
• Prepare, format, and proofread executive reports, presentations, and governance papers to a high standard.
• Coordinate board and committee meetings, including agenda preparation, minute-taking, and follow-up actions.
• Work closely with the health and safety team to manage office logistics and support event planning.
• Lead the management of financial documentation, processing purchase orders, and assisting with budget oversight.
• Ensure compliance with governance policies, maintaining confidentiality and accurate records.
• Line manage and mentor an Apprentice Administrative Assistant, supporting their professional development.
• Support business continuity across the organisation by collaborating with other Business Managers.
• Identify opportunities for process improvements and best practices to enhance efficiency.

 
Requirements:
 

• Strong proficiency in Microsoft 365
• Exceptional organisational and time management skills, with the ability to multitask
• Experience providing senior-level executive support and diary management
• Strong communication and diplomacy skills
• Ability to engage effectively with stakeholders at all levels
• High attention to detail and excellent proofreading skills
• Ability to handle sensitive and confidential information with discretion
• Experience in formal and informal minute-taking and governance support.
• Financial administration experience, including budget management and purchase order processing
• Experience in event planning and coordination

 
To find out more about this exciting opportunity get in touch now! We will be reviewing CV’s as they come in.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Would you like to help transform education and the lives of individuals and communities. You will be part of a purposeful Higher Education Institute as a Senior Administrative Officer and Finance Business Support professional. This role offers a unique opportunity to make a significant impact.
The campus has two sites the requirement is to work on both locations and rotate every other week.
This organisation takes multiple intakes annually, offering a range of qualifications from Certificates to Doctoral degrees. This is a higher education environment with approximately 6,000 non-residential students. Many of the programs, including some degree levels, are offered on weekends.

Your benefits will include:

• Holiday entitlement: 40 days in total: 28 days holiday plus 4 University closure days plus 8 Bank Holidays.
• 5% employer pension contribution & 6.1% employee pension contribution.
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Career and development opportunities, including support to gain further qualifications
• Support for health and wellbeing, including occupational health and counselling support services
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme and season ticket loan

 
Your day-to-day duties will include:

• Delivering empathetic student financial support in person
• Managing student finance queries and debt
• Collaborating with internal and external stakeholders
• Providing comprehensive financial management support
• Contributing to the Institute’s financial sustainability

 
Your skills and experience Will Include:
 

• Strong financial acumen, including budgeting and reporting
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure
• Proficiency in financial systems
• Knowledge of Student Loan Company and its processes

 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

 

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

 

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

 

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

   

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

LOCATION: Derby

RESPONSIBLE TO: Head of Operations

HOURS: 37.5 hours per week (can be worked flexibly)

SALARY: £26,686

CONTRACT: 12 months

 

About You.

We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.

 

Purpose of the role:

• To be the first point of call for all Data and IT queries & processes.
• To lead on identifying data needs and implementing systems, solutions and training across the organisation.
• To lead on identifying and implementing improvements in IT across the organisation.

 

Main duties and responsibilities:

Data Management & Reporting:

• Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
• Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
• Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
• Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.

IT Systems Management:

• Lead the selection, implementation, and integration of IT systems and tools that support our operations.
• Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
• Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
• Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.

Process Improvement & Automation:

• Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
• Develop, document, and implement best practices and standard operating procedures for data and IT management.
• Conduct regular reviews and audits to identify and implement process improvements.

· Lead on the review of data and IT policies and procedures.

Collaboration & Support:

• Work closely with other teams to understand their data and IT needs, providing guidance and support.
• Train team members on data management and reporting tools, helping to build a data-driven culture.
• Support project management initiatives by providing IT solutions and managing data resources.

Other

• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures

 

Person Specification:

Foundational Values

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Understands the importance of providing others with support to make decisions and grow.

Core Competencies

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
• Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
• Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
• Identifies problems independently, provides effective solutions, and takes initiative when required.
• Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Respects and works effectively with individuals from diverse backgrounds and cultures.

 

Role Specific Skills

• Proficient in database management, data analysis, and visualisation.
• Solid understanding of IT infrastructure, security protocols, and cloud solutions.
• Strong project management and organisational skills.

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.