Junior Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is not open to sponsorship
An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.
- Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
- Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
- Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
- Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
- Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
- Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
- Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
- Prioritise work to complete assignments in a timely manner.
- Assist other members of the Site Services and Facilities teams as required.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: Interviews will be held as and when applications are received.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Schools Project Officer (Estates)
Canterbury, Kent
£29,767 pa plus excellent benefits
35 hours per week
3 year fixed-term contract with possibility of extension
The Schools Project Officer is a crucial business administrative role at the Diocese, as you will act as the first point of contact for projects concerning the development and maintenance of school sites and buildings, from senior leaders, governors, parish officers or our professional advisers.
Reporting to the Schools Officer and working within the Children, Young People and Education team, you will support the oversight of related grant funding and manage other bespoke projects such as promoting decarbonisation initiatives for church schools and organising land registrations. You will also advise school leaders and governors in relation to school organisation and the use or development of land and buildings.
As Schools Project Officer, you will act as facilitator between various internal and external teams, providing support through monitoring projects relating to school estates (building developments, maintenance and repairs), whilst making proactive enquiries and interventions to sustain progress against recorded timescales.
You will also take responsibility for managing grants held by the Diocese and liaising with schools regarding suitable projects and available funding, helping schools to prioritise projects for effective estate management.
A crucial part of our strategy is to assess the environmental impact of the Diocese’s church schools, planning for and supporting schools to advance decarbonisation and energy efficiency projects. As Schools Project Officer you will regularly update and signpost church schools to banks of practical materials and resources for decarbonisation campaigns, toolkits and projects, building case studies of best practice.
With an understanding of or experience in business administration, estate management or project support, you should be capable of supporting projects and have the ability to apply understanding to tasks. Capable of summarising complex information clearly, you should be able to explain the progress of projects to those with no specialist understanding.
Forward thinking, adaptable and responsive to a varied work programme, you should have excellent interpersonal and communication skills and have evidence of recent study, training or development and a willingness to learn new knowledge and technical skills.
It is essential for you to be supportive of the vision of the CYPE team and to be sympathetic to the contribution of Church of England schools to Christian mission.
The ability to travel and a willingness to attend occasional evening and weekend meetings and events is essential.
An understanding and awareness of Church of England structures and knowledge of the current educational landscape within the context of church schools, along with experience of budget management or creating financial reports would be desirable.
This post is subject to an enhanced DBS Check.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 30 September 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**Remote working (with 1 day per month in office) or hybrid working (Richmond office) available - please discuss**
We are partnering with an organisation that supports members of the armed forces community, including veterans and adult family members with health conditions and other complex challenges, on their journey into employment after leaving service.
They help individuals overcome barriers to employment and transform their lives. With a long and proud history, the organisation continually adapts its services to ensure they remain relevant to modern-day veterans and their families.
This key role involves delivering a grants portfolio to support the strategic aims of Veterans and Family Services. Working alongside the Senior Trusts Manager, you will be responsible for generating income from trusts, foundations, and corporate partnerships at the 5- and 6-figure level. The core grant fundraising programme is well-established, with regular funds from military charities and other trusts and foundations. The corporate partnership programme has recently been updated to focus on higher-value grants and broader partnerships.
The charity has ambitious plans to expand its services and is seeking a capable and confident individual who can work autonomously and creatively across a diverse portfolio, while also engaging with the wider team. This is a remote role, open to those based in the UK, with travel required to London once a month. Interviews will take place on a rolling basis, so please get in touch ASAP.
As Trust and Corporate Fundraising Manager, you will:
- Support the development and delivery of the fundraising plan, proactively researching and pursuing new income opportunities, with targets for fundraising applications to trusts & foundations and corporate foundations. (Account Management 60%, New Business 40%)
- Develop strategic and collaborative relationships with funders to maximise income and ensure excellent supporter care with a team target of £770k
- Write and submit compelling, evidence-based funding applications, targeted to the priorities and criteria of the funder
- Provide excellent stewardship of all funders, building on the existing stewardship framework
Ideal skills and experience:
If you’re someone who enjoys a varied portfolio with a focus on trusts, foundations and corporate partners, particularly those with corporate foundations, and you’re ready to play a pivotal role in sustaining and expanding services, we would love to hear from you.
- Experience in grant fundraising, charitable foundations, corporate foundations, lottery or statutory sources
- Excellent research and prospecting skills to create a pipeline of relevant opportunities
- Proactive and highly motivated, able to work independently and as part of a team, through a collaborative approach
- Creative thinker who can consider alternative options when making approaches to potential partners
Interviews will take place on a rolling basis, so please get in touch ASAP.
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.
In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: TreeHouse School, Muswell Hill, N10 3JA
Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)
Salary: £25,661 to £27,322 (based on experience)
About the School:
TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £27,322 and an increase every September
- Free healthy breakfast available everyday
- We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.
Start date: October half term 2024
(Please note, this role may close earlier than the end date dependent on the volume of applicants)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
We are looking for a proactive, experienced Data and Operations Senior Officer to oversee our data operations and support Bliss to raise more money to help babies born sick and premature.
Role Summary
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
The Data and Operations Senior Officer is responsible for the daily management and effective operation of the Bliss CRM, Raiser’s Edge, as well as leading on key data projects to make the most of the insights and information captured in our CRM to maximise Bliss’ fundraising. This role also leads on the delivery and development of data processes which are smooth, timely and efficient, and works with stakeholders across the organisation - especially Fundraising, Finance and Digital - to ensure that colleagues have access to the right data and efficient processes to meet their needs.
Terms
- 21 hours a week
- Hybrid (One day worked per week in the Bliss office, London Bridge (Tuesdays preferred)
- Salary: £35,000 FTE (prorated to £21,000)
- Permanent
This is a fantastic opportunity for someone to take ownership of Bliss’ data operations, helping to support our Fundraising department – and the wider organisation – to make the best use of our CRM systems, supporter data, and internal resources to raise more money and reach more families. This role will act as Bliss’ internal subject matter expert for all things data, and will line manage the Data Officer. They will be responsible for the efficient import, export and analysis of Bliss’ data, and will support teams across the organisation to better use of their data to meet their objectives.
The ideal candidate will be able to demonstrate the following skills and experience:
- Experience of overseeing data operations and CRM use within a charity fundraising context
- Significant experience of designing, implementing and documenting data processes, ensuring that data is accurate, easy-to-use and secure
- Experience of improving processes to make the best use of staff time and resource
- Demonstrable understanding of different approaches to fundraising, and how effective use of data can support them
- Confidence working with colleagues across the charity – particularly in Fundraising, Finance and Digital – to design processes and ensure compliant, effective use of data
For more details please view the job description and person specification attached to this advert.
How to apply
Interested applicants are requested to submit the following documents
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview
Recruitment Timeline
- The deadline for applications is Monday 30 September 9am
- First round interviews will be held virtually (via zoom) w/c 30 September, with second interviews in person at our London Bridge office in shortly after.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
We are looking for a Mentor Services Coordinator to support our volunteer mentors in London, Surrey and Hertfordshire.
About the role
Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise DBS checks and make the process as smooth and supported as possible.
Key responsibilities:
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Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
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Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
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Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you:
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Customer service experience
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Experience of or strong interest in working or volunteering in the charity or third sectors
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People person with excellent communication and listening skills and empathy
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Well organised with great administrative skills and attention to detail
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Excellent desktop and database skills
About us:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Life Assurance - 4 x salary, Living Pension Employer.
The client requests no contact from agencies or media sales.
Events and Community Fundraising Coordinator
£25,643 per year (London Living Wage)
Permanent, Full time 37.5 hours per week
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for an Events and Community Fundraising Coordinator to join our Events and Community Team. A high performing team who are driven to maximise opportunities, we aim to reach ambitious targets and provide an excellent supporter experience.
Our team raises funds through a range of activities including:
· our own events (e.g. March for Men)
· virtual products (e.g. The Month Series)
· third party events (e.g. London Marathon)
· Golf Days
· helping community fundraisers who organise their own activity
You’ll be our first point of contact for our fundraisers. You'll provide admin and support through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience. Whilst each Coordinator has a primary area of responsibility across different types of events, you’ll also work across teams to support where needed during busy periods of activity.
This role works with data through maintaining our Raiser’s Edge database. You'll also update records on JustGiving and Facebook Fundraising. This requires accuracy and working under the requirements of GDPR.
You’ll also work with our Communications teams. This supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising products, as well as prostate cancer and Prostate Cancer UK.
What we want from you
You’ll have the drive and determination to provide crucial support to our sector-leading programme of events which generated over £10.3m of gross income in 2022-23. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team fighting to stop prostate cancer from being a killer.
You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for, the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help. contact details are on our website, via the link.
The closing date is Sunday 29th September 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th October 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Are you a talented Trusts or Major Donor Fundraiser who wants to use your skills to support a hospice that helps people with life-limiting issues live better?
The Prince of Wales Hospice in Pontefract provide specialist palliative care which concentrates on quality of life and the alleviation of psychological, spiritual, physical and social symptoms.
The hospice is looking for a Trusts and Major Donor Fundraiser (to cover maternity) to help them on their mission to continue and expand the excellent care they provide to their patients.
Location: Hybrid/Pontefract or fully remote
Salary: £30,221 to £34,261 FTE
Hours: Full time 37.5hrs, or part-time/job share/consultancy all considered
Contract: 9-12 month maternity cover
Benefits: Excellent benefits package which includes 27 days annual leave plus bank holidays, employee assistance programme, occupational health services, free car parking at the hospice, and discounted meals for staff.
About the role:
The Trusts and Major Donor Fundraiser will help the hospice achieve its ambitious funding goals to increase patient care through maximising grant and donation income from public bodies and charitable trusts. The existing trusts and grant fundraising programme currently raises c. £150,000 per annum. This really is a lovely opportunity to come in to cover the current postholder who has things in a really good place. There will be the opportunity for some crossover so you'll have a working handover.
The hospice has a really warm and supportive culture, which is led by its values. The fundraising team is no different, you'll have a warm welcome here. Alongside the Fundraising Manager and Individual Giving Fundraiser, you'll have opportunity to develop, from scratch, a mid-level appeal programme from which you can grow the major gifts programme.
About you:
You'll be a flexible and resilient team player, adept at putting together compelling cases for support and presenting complex information both verbally and in written form. Our ideal candidate will nurture relationships with existing and potential supporters, creating sustainable income from loyal donors.
Ideally, we're looking for someone with experience of trust and/or major donor fundraising or bid writing. We'd also be happy to consider candidates with transferable skills from other fundraising streams or the commercial sector.
How to apply:
If you would like to find out more about joining the wonderful team at the Prince of Wales Hospice, please get in in touch with a copy of your CV to Ellen Drummond at Charity People in the first instance.
Deadline: Wednesday 2nd October
Interview: w/c 7th October
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 07 October at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through our review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.
This is also a fantastic opportunity for recent graduates or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking a Communications and Events Assistant to help amplify the Foundation’s research and promote our flagship Strengthening Families, Strengthening Communities programme. We’re looking for a passionate communicator who wants to use their skills to drive positive change.
This is a fantastic opportunity for someone at the start of their career to contribute to impactful programmes that improve the lives of Black, Asian, and ethnically minoritised communities nationwide.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 30th September. Interviews will take place on Friday 4th October.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
We are looking for new people to join a team for a brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs.
Whether you’re an experienced care assistant or care manager, looking to start a career in care or interested in office-based support roles, why not apply and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns.
Position: Care and Support Worker (various)
Location: Workington, Cumbria
Hours: Various hours available
Salary: £24,627 to £35,137 depending on the role.
Contract: Permanent
There are various roles available including both Full time, Part time and Relief Work, which gives you more flexibility of the days and times you work so is perfect to fit in around other commitments you may have.
The current roles we have with anticipated start dates in October/November 2024 are:
- Service Manager – £35,137.71 per annum (£36,358.34 is achieved after 18 months successful performance in the role)
- Retirement Living Coordinator – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Income Admin Officer – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Senior Care Officer – £29,635,83 (£30.551.56 is achieved after 18 months successful performance in the role)
The current roles we have with anticipated start dates in December 2024 are:
- Night Care Assistants – £24,627 per annum (pro rata for part time) +10% night shift allowance
- Care Assistants – £24,627 per annum (pro rata for part time)
If you would be interested in finding out more about a particular role listed above, then why not apply and one of the team will give you a call to discuss further and provide an oversight of the job responsibilities for that role. The team are also happy to discuss hours of work and shift patterns.
What you’ll get in return
You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.
Benefits include:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- And much more
About the Organisation
One of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent, the organisation are a leading provider of supported housing services, particularly for those affected by homelessness, and has a track record of transforming lives and revitalising neighbourhoods dates back over 90 years, with plans to build over 15,000 affordable homes over the next decade.
The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
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Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
-
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
-
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone into other roles.
Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites - Lansworth House and Gareth Stacey House. They are both 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
We are looking for Supported Housing Bank Support Workers to join the team - you will bring your own individual and unique qualities to the team for the betterment of the team dynamic. You will contribute to the smooth and safe running of the services, along with supporting young people to develop living skills such as cooking, cleaning, budgeting, managing behaviour, seeking and securing employment and making wise decisions. When required you will record any incidents, accidents and safeguarding issues and share information with relevant colleagues. You will also undertake housing management and health and safety-related tasks as required.
ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people. You will be able to inspire and work proactively with young people to develop their talents and achieve the skills they need to maintain their lives independently. An excellent planner and organiser, you will be able to manage lots of tasks at the same time and keep appropriate records. Furthermore, you will be able to build strong relationships with other members of your team and will make sure that handovers are robust and clear.
We believe every young person has the right to discover their potential.
The client requests no contact from agencies or media sales.
Recruitment Administrator / Coordinator (Temporary Position)
We are currently seeking Recruitment Administrators / Coordinators for a prestigious client in the higher education sector, with immediate start on a temporary basis until the New Year, with potential for permanent positions for top performers.
This role involves high-volume recruitment administration, including generating contracts and offer letters, conducting pre-employment checks, and managing payroll entries. We are looking for detail-oriented candidates with strong customer service skills, and experience in recruitment administration, ideally within higher education or a similar environment.
You will work within a collaborative team, each responsible for different recruitment areas across professional services, academic, clinical, or research roles.
Key Responsibilities:
- Deliver a seamless recruitment administration service to employees and managers, ensuring all documentation is accurate and professional.
- Respond to queries via internal communication platforms within agreed timeframes.
- Ensure data accuracy on HR systems and employee records platforms.
- Run reports using HR systems and Excel to track and manage workloads.
- Manage large, varied workloads, meeting multiple deadlines.
- Collaborate with HR, Finance, and Corporate Services to provide exceptional service.
- Work flexibly to meet changing department needs.
Hybrid working is available, with a minimum of two days in the office per week.
If you're organised, adaptable, and thrive in a busy environment, we’d love to hear from you. This is an excellent opportunity to gain experience in a fast-paced, higher education recruitment environment.