Part-Time Jobs

As Supporter Care Coordinator you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised giving experience.  Through all this you will play a vital role in supporting Viva’s core mission of effectively responding to the needs of vulnerable children around the world.

Your responsibilities will include:

• Supporter engagement – personally engaging with donors by email, letters, phone or in person
• Supporter care administration – ensuring accuracy in reporting and recording donations
• Coordination of Fundraising & Engagement team – supporting team communication and the Director for Fundraising & Engagement in team administration
• Operations and office support – ensuring Viva’s UK office runs smoothly

This role will suit you if you:

• enjoy engaging with supporters and building relationships
• are highly organised, thrive on accuracy and have a keen eye for detail
• are quick to learn and engage with systems and data, including financial software and information
• would love to join a welcoming, creative, supportive and international team

This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home: some working time will be needed in the office on a weekly basis but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.

Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.

BEfriend is seeking a Befriending Coordinator to join our Befriending Project aimed at combatting isolation across the London Borough of Ealing. 

We have been operating in Ealing since 1994, and are proud to celebrate our 30th anniversary this year!  Our Befriending Project supports people who are isolated and experiencing chronic loneliness. It provides a lifeline to people living alone who might go for days at a time not seeing a single person. 

Key Tasks:

• Client Assessments: You will support a caseload of clients from their initial referral through to the end of their time with us. This will involve processing referrals, conducting assessments, matching with volunteers and conducting ongoing six-monthly reviews. You will provide regular telephone contact whilst they are on our waiting list and signpost to appropriate services as required.
• Matching and Coordination: You will interview potential volunteer befrienders and work with the Lead Coordinator to successfully link them with individuals in Ealing who are experiencing isolation. You will monitor the matches through monthly reports from the volunteers and six-monthly client reviews. 
• Support and Supervision: You will provide support to the volunteers when required, particularly during the first month of their match. After that you will conduct six-monthly reviews and ad hoc support.

For full job details including person specification, please download the Recruitment Pack.

 See www.befriend.london for more information about the charity.

Communications Officer

We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.

This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: CE306 Communications Officer Devolved Nations

Location: Home-based, Scotland, however occasional travel will be required as part of this role (may include team meetings or other work-related travel).

Hours: Part-time, 28 hours per week

Salary: Circa £27,570 per annum (FTE circa £34,462)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 Aug 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 14 Aug 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.

Key responsibilities will include:

· Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.

· Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.

· Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.

About You

You will have experience of:

· Generating media coverage, ideally in the charity sector.

· Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).

· Planning, executing and monitoring media plans against identified briefs and overarching objectives.

· Working alongside Policy and Public Affairs colleagues.

· Creating, posting, and managing social media content.

· Reputation management and working with crisis communications teams.

· Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.

This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as PR, Public Relations, Communications, Marketing and Communications, Campaigns, Policy, Media, Media and Communications, PR Officer, Public Relations Officer, Communications Officer, Marketing and Communications Officer, Campaigns Officer, Policy Officer, Media Officer, Media and Communications Officer, Devolved Nations.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Prospectus is excited to be supporting St Luke’s Hospice in their search for a Corporate Fundraising Officer. The hospice’s mission is to provide the highest standards of individualised care for people with life-limiting conditions, palliative and end of life care needs, and their families, living in Basildon and Thurrock districts.

This is a permanent, part-time (22.5 hours a week) position paying a salary of £28,442.60 - £34,266.04 FTE depending on experience. The role is based at their site in Thurrock, Essex.

The Corporate Fundraising Officer will implement an approved strategy which seeks to successfully engage the many local businesses and companies within their community. The post holder will be working proactively, reactively and strive to ensure excellent stewardship for their corporate supporters. In addition, you will identify, research and analyse activities resulting in increased income generation and raised awareness of the Hospice.

The successful candidate will have significant fundraising experience, ideally within corporate fundraising. You will have demonstrable organisational and planning skills and be able to work on own initiative.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ariha Semontee at Prospectus. 

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We’re recruiting a talented Supporter Care Officer to join our fundraising and marketing team at Cheshire Wildlife Trust.

Supporter Care Officer
Salary: £23,874 - £30,509 Per Annum, Pro Rata
Contract type: Permanent
Working hours: Part time (0.8 FTE / 28 hours per week)
Multiple locations:

• Bickley Hall Farm, Malpas, SY14 8EF
• Hollybank House, Poole Lane, Thornton-Le-Moors, CH2 4JF

About You

Do you enjoy working with people, looking after customers or supporters?

Are you self-driven and able to organise your time to handle several different administrative tasks at once?

Are you able to plan and host simple in person and digital events that allow supporters to experience the tangible difference they’re individually making to local wildlife?

Well, we want to hear from you.

About the Role

As Supporter Care Officer, you will provide excellent experiences to our members, donors and other financial supporters. You will steward them to maximise value, retention and alignment with the Trust’s charitable aims. You will focus on delivering the supporter journeys, using written communications, storytelling and events to create experiences that retain and develop existing supporters. This is all so that we as a charity can do more to bring wildlife back – for everyone, everywhere.

About Us

Cheshire Wildlife Trust is the region’s leading independent wildlife charity working across Cheshire, Halton, Stockport, Tameside, Trafford, Warrington and Wirral for over 60 years.

We are a small and friendly organisation employing around 70 staff supported by a network of delivery partners, volunteers and trainees. The people who work for Cheshire Wildlife Trust are passionate about the natural environment and local wildlife conservation.

We have a highly motivated and committed team who are driven to succeed, and we believe that our staff thrive best in a culture of creative freedom within a strategic framework

This role will be based at both our gorgeous Bickley Hall Farm Nature Reserve, near Malpas (SY14 8EF), and our Hollybank House office, near Chester (CH2 4JF).

Closing Date: Thursday 29th July 2024
Interviews will take place on Monday 12th August at our Bickley Hall Farm HQ.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.

No agencies please.

Project Manager 

“Building Better Futures for Older Veterans”

Salary: DP5(4) £27,555 FTE. £16,533 Actual

Hours: 21 hours per week post. A flexible working pattern will be agreed which responds to the needs of veterans.

Location: Hybrid working including working remotely from home, meeting with veterans in their own homes or other locations. Office/meeting facilities will also be available for booking in Age Cymru Dyfed’s offices in Aberystwyth, Llanelli, and Haverfordwest. Travel throughout Wales and the UK may be required on agreed occasions.

Contract: This is a post funded to 15/4/2027(with a possible extension by up to a further 3 months). Continuation of the post will be based upon success of future funding applications

We are looking to recruit a self-motivated, enthusiastic, hard-working Project Manager to lead, the Building Stronger Futures for Older Veterans project.

You will play the key role in leading, managing and overseeing the project, ensuring that it meets key targets and timescales and prepare progress reports as required by the Armed Forces Covenant Fund Trust and by senior managers within Age Cymru Dyfed. The Project Manager will also play a key role in setting the terms of reference and informing the Project Advisory Group and Project Reference Groups. The former consists of key representation from the NHS LA’s and the Third Sector, and the latter of older veterans.

Our organisational benefits include: 

• Smart Health Benefit, including probate advice, bereavement counselling and confidential access to a 24 hour GP
• Employee Assistive Programme offering financial, legal and wellbeing advice 24/7
• Death in service benefit
• Eyecare vouchers
• NEST pension Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)

Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)

Please note, we are actively processing applications which will result in the advert being removed once the position is filled. For this reason we would encourage applications to be completed at the earliest convenience, thank you.

• Part-time (3 days per week)
• Permanent
• £30,500 per annum pro rata plus 6% pension contribution
• 28 days annual leave pro rata (on top of usual bank holidays)
• Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours
• The role can be home or office-based, or hybrid. Given the nature of the role we would expect the Community Events Officer to be based in or near one of the three areas where we currently work: London, Manchester or Merseyside.

The Community programme provides a wide-ranging offer that supports young people to broaden their experiences of creative careers and cultural organisations, build connections with each other and with the industry, grow in their confidence to advocate for themselves and others, and successfully navigate their pathways into the creative and cultural sector.

The Community Events Officer is an exciting new role that will be responsible for planning and delivering a programme of events (in-person and online) that bring together members of Arts Emergency’s Young Community across networking, skills development and community-building opportunities.

PERSON SPECIFICATION

Qualifications
No specific qualifications are required for this role

Knowledge & Experience

• Experience of working with young people aged 16-25
• Experience of event delivery and administration in a related field (e.g. youth work, arts and culture, education)
• Experience of managing relationships with partner organisations and/or skilled volunteers
• Knowledge of the context and issues affecting young people aged 16-25
• Knowledge of the creative and cultural sector, especially in London, Manchester and Merseyside

Skills and abilities

• Good organisational, time management and communication skills
• Good problem-solving skills
• Capability in using standard office programmes, web-based apps, and databases

Personal qualities

• Commitment to Arts Emergency’s mission, vision, and values
• Passionate and driven to make a positive impact on the world
• Resourceful, with a ‘can-do’ attitude
• Willingness to work flexibly to meet the demands of the role
• A people person

KEY RESPONSIBILITIES

Programme delivery

• Develop and deliver an annual programme of in-person and online events across London, Manchester, and Merseyside for Arts Emergency’s Young Community, volunteers and Network Members
• Collaborate with Community colleagues to ensure alignment and crossover between in-person and digital engagement opportunities
• Provide event coordination support for Youth Collective activities, such as online meetings and residentials
• Produce reports about activity, outputs, and impact of the events programme as required

Programme administration

• Develop, test, and troubleshoot forms and processes within the CRM database to support the delivery of the events programme
• Ensure that all activity for the events programme is captured accurately in the CRM database
• Respond to queries about the events programme from Young Community members and Network Members
• Coordinate the administration of travel and access repayments

To apply:

1. visit wthe Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 12 August 2024, 10am

Join Age UK Westminster's friendly team and help grow its service supporting Westminster residents who are living with dementia. In 2024 the ambition is to grow the reach of the successful monthly ‘Heart of Westminster' Cafe delivered in partnership with the Salvation Army’s Regent Hall and grow the weekly community-based MCST group to two weekly groups and provide expertise to the Befriending team to manage some befriending matches. 

Job Title: Dementia Service Coordinator

Reporting to: Community Services Manager

Responsible for: Dementia Volunteers

Salary: £28,000 - £31,000 per annum pro-rata including London Weighting, plus up to 7% Pensions Contribution

Hours of work: 3 days a week with possibility of increasing days subject to funding

Annual Leave: 28 days per annum (pro-rata for part time), plus Bank Holidays

Location: Beethoven Centre, Third Avenue, London W10 4JL

Contract: 12 months with extension subject to securing continuation funding

We are recruiting for an IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: IDVA

Location: Hertfordshire
Salary: £26,230.40 per annum
Contract type: Permanent, Part-time

Hours: 35

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 2 August 2024

Interview date: 9 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Harris Hill has an exciting opportunity for a Public Affairs Officer/ Consultant, to join Action Bladder Cancer UK, on an interim or freelance basis. 

This role is 1.5 days per week, for 12 months and would suit a freelancer or someone looking for part time employment. Freelancer wanting OUTSIDE IR35 is on the cards, so please do discuss your terms with us. 

Action Bladder Cancer UK is looking to raise the profile of Bladder Cancer, one of the UK's most common cancers. However, Bladder cancer doesn't have the profile like others, so symptoms get missed or overlooked, making diagnosis often too late. 

As the Public Affairs person, you will develop and execute effective public affairs strategies to influence policy decisions, legislative processes, and public perceptions with a focus on policy proposals, government engagement, and advocacy efforts. This is a key role where you could have a genuine impact on the awareness of, attitudes to, and treatment of bladder cancer in the UK and be part of real change.

To be considered, you will need:

Demonstrable experience and achievements in public affairs, government relations, policy analysis or related roles with a charity or as a consultant;

Possess strong and current experience of health policy issues – knowledge of cancer policy issues would be highly advantageous;

Able to communicate persuasively to a range of audiences and have excellent communication and engagement skills ;

Have a strong understanding of Westminster and the UK political and health sector landscape, with a good understanding of legislative and health regulatory process;

Have good experience of building effective relationships and working partnerships with a range of stakeholders – including government departments, MPs, ministers, other voluntary sector organisations and networks and others.

If you would like to discuss this further and to find out more, please apply for more details. 

Job Title: Head of Internal Communications          

Location: Hybrid with 1 day per week in the London Office

Hours: Minimum 28 hrs per week, up to 35 hrs (full time)                          

Contract type: 18-month fixed term contract

Salary: £58,754 per year (Hybrid full time)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone that can design and deliver an excellent internal communications strategy, helping the organisation achieve our strategic goals
• Someone with creativity and resilience to try new approaches and seek and respond to feedback
• Someone that can work with senior leaders, advising and helping them use internal communications as a key solution in empowering and enabling staff to thrive
• Somone that can inspire and motivate colleagues and help them to communicate and share knowledge effectively to increase our collective impact

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:

Applications to be received by the end of 28th July 2024. Interviews face-to-face in London on 6th August 2024.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team. 

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team. 

We are working in partnership with Chichester Counselling Services (CCS), a registered charity, who are a highly regarded training school and counselling service. Their aim is to provide affordable counselling and training services to the community of Chichester and the wider areas of West Sussex and East Hampshire. CCS’s psychodynamic training programme, accredited by the BACP, has a reputation for rigour and depth. The counselling offered is frequently recommended by local health professionals and is well-respected in the community: around two thirds of their clients approach CCS having been encouraged to do so by professional advisors or by their family, friends, or employers.

The Board of Trustees are seeking an Interim CEO to stabilise the organisation after recent disruption. The Interim CEO will appraise the current situation, and quickly define and deliver a program of short- and medium-term actions to get CCS into a position from which it can move forward. The Interim CEO will be accountable for all aspects of operational delivery, ensuring that targets are met while enabling the Board of Trustees to fulfil its strategic and governance responsibilities. Working with the Board to review the medium- and longer-term strategy for the organisation and developing and implementing a strategic plan, presents a longer-term opportunity.

Required experience and skills:

• A track record of delivery in turnaround situations.
• Experience ideally in health and social care, counselling, or wider mental health.
• Solid engagement skills with the ability to build confidence across a wide range of stakeholders quickly.
• Proven expertise in the development and implementation of business plans to capitalise on opportunities.
• Proven experience of effectively managing resources and budgets.
• Proven financial management skills, with previous P&L accountability.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 31 July 2024

Due to the urgent/interim nature of the role, Charisma will be reviewing and actioning next steps for candidates on a rolling basis. Candidates with an immediate start date - 1 months’ notice, are actively encouraged to apply.

Interviews with CCS: Agile / TBC

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Young People service in Hounslow.

£22,120 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.

This role requires working on a rota pattern encompassing mix of shifts between 7:15am and 21:45pm including weekends. The service is open 365 days a year.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to engage with agreed support programme
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food

For the full list please see our website.

Successful candidates will have:

An understanding of the issues facing young people
An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
An awareness of adolescent development and relevant theories, such as attachment theory
An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
An understanding of the difficulties care leavers face and the skills to empower them to achieve their ambitions

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

A passion to support young people to reach their potential, succeed and thrive independently given the right support with a 'can do' attitude
A strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision
A commitment to asset based approaches - considering what matters to individuals, not just what is the matter with customers
An outcomes focus and approach to working
Strong self-awareness and commitment to acting as a positive role model
A commitment to non-discriminatory practice and to promoting equality and diversity

For the full list please see our website.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills

Desirable:

Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Purpose

Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.

As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.

You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.

Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.

What you’ll do

Individual Giving

· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.

· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.

· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.

· Explore, develop and test new ways of recruiting new donors and generating income.

· Lead the creation of a strategy to re-activate lapsed donors.

· Develop and implement plans to recruits payroll giving donors.

· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.

· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.

· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.

· Project and forecast income.

· Support the development of a mid-high level donor strategy.

Fundraising administration and processes

· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.

· Capture monthly income from the different individual giving income streams on the fundraising database.

· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.

· Project and forecast income and contribute to annual operating plan.

· Ensure the website is up to date with individual giving fundraising activity.

· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.

· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.

· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.  

Other Duties

· When required, support in taking donations or setting up regular donations over the phone.

· During peak campaign periods support in the processing of donations.

· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.

· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.

What you’ll bring

Experience:

· Minimum 2 years’ experience within a similar role.

· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.

· Experience of managing individual relationships.

· Experience of developing existing income streams and new successful fundraising initiatives.

· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.

· Experience of working in a target driven environment and of meeting or exceeding targets.

· Proven experience of copywriting and storytelling to create engaging content.

· Experience in project management, reporting and analysing results (desirable).

· Experience of using website content management systems (desirable).

· Experience of monitoring budgets (desirable).

· Experience of using Raiser’s Edge or similar CRM (desirable).

· Experience of monitoring budgets (desirable).

Qualifications:

· Member of the Institute of Fundraising (desirable).

Knowledge, Skills & Qualities:

· Knowledge of Gift Aid, GDPR and fundraising best practice.

· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.

· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives. 

· Strong people skills with the ability to develop and cultivate relationships.

· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.

· Ability to win people over and convey ideas succinctly and persuasively.

· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.

· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.

· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).

· Ability or knowledge of storytelling techniques in fundraising (desirable).

· Confidence in public speaking and to a range of audiences (desirable).

Additional requirements

· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.

· The role requires occasional travel in Scotland and occasional weekend work.

· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.

· Commitment to work alongside and support volunteers.

· An understanding of and commitment to equal opportunities.

· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)

· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.

· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.

· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.