Social Welfare Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting To: Head of People
Location: Hybrid (expectation to travel to all our London sites)
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.
We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals.
The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots.
Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day.
Purpose of the Job
The People Administrator will manage all staff recruitment and operations at The Felix Project. You will support the hiring managers through all stages of the employee life cycle and will ensure this process is both rigorous and streamlined. You will also manage and support our HR administration systems and will act as first point of contact for day-to-day staff issues. Working closely with the Head of People you will help introduce improvements to our systems and administration processes.
Please review our job portal for further details on the role, including job description.
Our benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our Depots.
Application procedure
Please apply via this recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
Support the charity on all aspect of volunteering within the Trussell Trust and across the food banks network. This position is accountable to assist with the delivery of the volunteering strategy and promoting excellence in best practice alongside celebrating the impact and contribution of volunteers.
Role responsibilities
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Coordinate the implementation of volunteer focused systems across the Network (e.g. Assemble and Peakon), facilitating access for all and providing ongoing support as needed
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Proactively engage with team across the charity to promote and enable a positive culture of volunteer engagement that values the contribution and impact of volunteers
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Coordinate an effective, engaging volunteering programme for the charity’s key corporate partners
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Develop regular, engaging communications that amplify the voice and impact of volunteers, shared across the charity’s internal and external communication platforms
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Provide expert, specialist support to Trussell Trust staff and the Network on the recruitment and management of volunteers in line with volunteering and EDI best practice through guidance, resources, training and the Helpline
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Line manage a team of volunteers, leading on their development and recognition.
Person Specification
Technical skills and minimum knowledge:
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Working with volunteers or as a volunteer
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Work as part of both linear and matrix teams, both internally and across organisations.
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Working knowledge of CRM and/or VMS systems. Ability to interrogate database and reporting systems to produce and analyse statistics and reports on volunteer activity.
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Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
Behaviours and competencies:
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An effective communicator, verbally and in writing, able to share complex information in an accessible way to a range of audiences.
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Demonstrates strong interpersonal skills when working through challenges or conflict, doing so in a positive and solutions-focused way
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Role models inclusive behaviours and values
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Demonstrates a strong willingness to learn, especially in areas of volunteering best practice, GDPR and safeguarding
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Demonstrate a commitment to the values of the Trussell Trust.
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
The client requests no contact from agencies or media sales.
Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.
The post is part time, three days per week, working Monday, Tuesday and Wednesdays.
About the team
The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.
SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).
Funded by London Borough of Waltham Forest, the project seeks to support the most vulnerable families in the borough, working closely in partnership with the Early Help team.
The role will be supporting families, mainly at local Children and Family Centres across the borough, in relation to stabilising their finances which will mainly involve debt and benefit issues and support with financial capability.
The post holder will support clients to reduce and/or better manage personal debt and maximise benefit entitlement. They will deliver services in a variety of ways including one to one, drop in and by appointment at outreach in Waltham Forest. All channels will be utilised to deliver services and an assessment will be made of the level of support required including providing casework support.
The client requests no contact from agencies or media sales.
In this role you will provide operational line management and support, to staff who work with and help our members, and all callers, whether self-referred or referred by other charities, or statutory agencies, ensuring that we continue to provide the highest quality of services and facilities at all times.
You will have:
• Extensive experience of working in a charity / community development and / or social care setting, at Team Leader, or Assistant Manager level;
• Clear understanding and confidence of the role and responsibilities of a service manager, within the sector:
• Similar knowledge and skills in regard to the application of relevant structures, policies, procedures and regulatory standards (such as ‘Safeguarding’, Data Protection’, ‘Charity Commission’ requirements, etc);
• Proven ability to effectively manage, motivate and develop a skilled staff team and our volunteers. And effectively deliver and oversee appraisals and relevant training for staff and volunteers;
• Proven ability to manage and resolve complaints and enquiries, whether from staff, ICS Members, or from the public;
• Your hours will be flexible, with the understanding that you will be required to work occasional ‘unsocial hours’ (evenings / weekends), to provide support to funding and social events;
• We do provide technology and support to allow occasional ‘working from home’.
We will always offer our services, facilities and promotional work based on our strongly-held, traditional Irish values of inclusivity, hospitality, patience and good humour.
The client requests no contact from agencies or media sales.
As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join our team. If you do you will be rewarded not only with a wide range of excellent terms and conditions, but by the opportunity to work with talented colleagues who will support your development and progression.
The client requests no contact from agencies or media sales.
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:
- ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
- providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
- managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
BUILD Project – Support Officer
Are you passionate about making a difference in your community and have any experience in supporting individuals?
Hours: 2 posts, Full-Time, 35 hours per week. Fixed Term to 31 August 2026
Salary: £26,595 per annum plus enhanced benefits
Closing date: 15/07/2024 5:00 pm
Interview dates: w/c 22 July 2024
Organisation: Voluntary Action LeicesterShire
BUILD Project – Building up Individuals for Life and Development
Join the Our Team and help to transform lives
Voluntary Action LeicesterShire (VAL) helps people in local communities to change their lives for the better, through direct service delivery and by supporting the local voluntary and community sector.
The Building up Individuals for Life and Development (BUILD) Project partnership is funded to provide comprehensive support packages for individuals aged 19 and over. BUILD will work across rural Leicestershire cluster areas identified by our extensive knowledge of and engagement with areas where there are gaps in community based services. The Project will work with those who are disengaged, feel socially excluded and face multiple barriers, offering a varied, supportive and bespoke skills and personal development approach.
This role will play a crucial role in supporting participants. You will identify project participants and conduct person-centred assessments with them. You will be responsible for creating strength-based personal development plans as well as providing ongoing support and guidance in order to help the participants grow in confidence, build skills and gain control of their lives. Your role will work to increase participation in volunteering and advice on selfemployment and entrepreneurship, building networks to share best practice through shared learning.
You will be expected to collaborate with our experienced partners Rural Community Council (RCC) who work to improve wellbeing, increase resilience and tackle disadvantage across rural areas and CASE who work to promote social enterprise and rural community development. You will make a tangible impact on individuals’ lives and local communities, fostering sustainable change.
Applicants will need to demonstrate a passion for and experience in supporting individuals to identify and achieve personal goals combined with an established understanding of barriers preventing individuals from accessing support. Proven skills in engaging and motivating individuals (both face to face and remotely), networking to achieve outcomes and an ability to develop high quality information and resources are also necessary.
Experience of delivering work readiness workshops to groups and tailored individual interventions in support of personal skills development would be a great advantage. The role requires confident communicators with experience track in providing impactful support and training, working in diverse communities across the County.
You will have a proactive and dynamic approach, excellent organisation skills, a keen eye for detail combined with the ability to process detailed information, manage relationships, prioritise and multitask. The project team will work to KPI’s, so flexibility and a “can do” attitude are a must.
Voluntary Action LeicesterShire (VAL) is a sector leading diverse and ambitious organisation, with a vision for growth. You will benefit from a competitive salary, a flexible and supportive working environment, 25 days annual leave, rising with service, plus bank holidays and a 6% employer pension contribution.
Closing date: Monday 15 July 2024, 5pm
Interviews: Week commencing 22 July 2024
How to Apply
A detailed job description, person specification and application form for this role can be found at our website.
The client requests no contact from agencies or media sales.
Job Title: Quality, Compliance & Risk Manager
Reports to: Assistant Director, Finance and Governance
Location: Remote (travel to the Leicester Office & other locations where necessary)
Contract Type: Permanent
Salary: £34,855 per annum
Hours: Full-time (36 hours a week)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity. We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Reporting to the Assistant Director of Finance and Governance, the Quality, Compliance and Risk Manager will be responsible for the effective implementation and monitoring of controls and promotion of best practice in relation to regulation and risk within Home-Start UK.
You will champion and promote the need for effective regulatory frameworks, continuous improvement and risk-based decision making. Working across all Home-Start UK departments you will carry out audits, liaise with colleagues to review and collate evidence and report on adherence to relevant policy, regulation and risk mitigation.
The skills you will bring are; experience of ISO9001, your ability to uphold standard of practice, and understanding of risk management in a non-profit organisation. Accuracy of your data input is an essential requirement for the role, as is your ability to communicate in a friendly manor, applying confidentiality as needed.
In return you will have the opportunity to be part of an organisation where your input can make real difference. We believe a strong and positive approach to staff wellbeing is essential and offer a range of benefits to encourage great work-life balance. We also offer Pension, Paycare membership, and 28 days plus bank holidays annual leave.
If this sounds like your type of challenge we’d love to hear from you.
Closing date for applications: Monday 8th July, 5pm.
Interviews will be held virtually on the 16th and 18th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
The Insight Manager plays a crucial role in ensuring Power to Change’s research and insight programme is rigorous, creative and high impact. The role also gathers and shares robust evidence and learning about our approach and the community business sector.
The Insight Manager will work with colleagues across the organisation to manage and deliver several key insight projects, and support the Associate Director for Policy & Insight to implement the organisation’s Insight Strategy.
To see the full responsibilities for this role, please see the Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are seeking to recruit a number of advisers to join our compassionate and respected team. These roles are ideally suited to people who want to help others and make a real difference to those who need it most. (Full and part time hours available)
If you are new to the advice sector but possess excellent communication skills and the ability to research information and present it clearly, the role of adviser could be right for you. We are looking for people who can demonstrate our values of being open and honest, approachable, professional, non-judgemental and empowering. Advisers give advice in face to face settings, over the telephone and also via email in a range of enquiry areas including (but not limited to) benefits, employment and housing. Full training is given so prior knowledge of these areas is not essential. Advisers also work on bespoke projects in community locations.
Working for Citizens Advice Wirral has a range of benefits including:
- A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
- Agile working, including up to 5 additional days of flexi leave each year (pro-rata) and both home and office-based days (role dependent)
- A contributory pension scheme
- Employee Assistance Programme
To find out more and start your application please click on the apply button
Closing Date: Thursday 4th July 2024
At Interlink RCT we deliver rewarding work with people and communities and are committed to the wellbeing, support and learning and development of everyone in our small team. We provide an 8% non-contributory pension and 30 days annual leave and offer a flexible working environment.
We are looking for someone who is able to lead on marketing Interlink RCT and communicating with our 650 members. Please apply if you are passionate about working alongside communities, are creative and have experience of promotion and communication.
Interlink is a Culturally Competent and Disability Confident employer. All applicants will receive careful consideration for interview. For an application pack including role description and competencies for the role please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping vulnerable people? You may be who we are looking for!
We are looking for an advisor to join the team linking vulnerable Islington residents to the services that can support them, providing advocacy and support with form filling. We bring services and support right to people's doorstep. You will be resilient, and able to work flexibly across the borough providing advice to people in a variety of settings including food banks, community centres, on their doorstep and on the phone.
We work at the heart of the voluntary sector and have a long-established network of partners that we work alongside to deliver support to residents in Islington. Our work with partners is all about building relationships and linking vulnerable Islington residents to specialist organisations and ensuring they get the support they need when they most need it.
If you have a passion to support and empower people experiencing challenges in Islington, then this Connect Advisor role at Help on Your Doorstep could be the role for you!
We are actively recruiting and reserve the right to close the recruitment process before the deadline date. Early application is encouraged.
To apply please click on the 'apply button' and submit a CV and covering letter which demonstrates your suitability for the role against the criteria, in the attached JD and Person Specification
The client requests no contact from agencies or media sales.
The Esther Project (TEP) Lead is responsible for the development, implementation and running of The Esther Project, management of the TEP Team and for the development of our network and partnership work.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Key responsibilities:
Outreach: The Esther Project
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Implement strategy for development of The Esther Project
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Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to
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Review risk assessments and safety plans for outreach
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Ensure all outreach materials and resources are up to date and available for staff and volunteers
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Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team
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Keep an up-to-date record of all visits on Lamplight, and any further actions needed
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Manage Monitoring and Evaluation of TEP
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Oversee management and support with delivery of TEP workshops
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Oversee in-house counselling process and monitoring
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Line management of TEP Outreach staff inc monthly supervision
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To host monthly TEP Team meetings
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Assist in the training of all staff and volunteers forTEP
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Act as Yada’s First Aider (training provided)
Network, Training, Research & Learning
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To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry
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To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities
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Attend monthly partner drop-ins across coastal West Sussex
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To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team
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Represent TEP at partner meetings e.g. Arun Drug Harm Reduction meeting
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Support monthly review of Yada policy in relation to TEP
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Support outreach work with local Police
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Support Yada partnership development with Sussex Police
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With the Operations Manager, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and Pan Sussex Sexual Violence/Abuse (SVA) meeting
TEP Volunteer Coordinator
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To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely
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To manage TEP volunteer rota for netreach
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To advertise new posts and oversee the selection process
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To take a lead on interviews and follow up of applications
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To liaise with Yada Operations Manager to ensure DBS checks are up to date
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To run and manage TEP volunteer induction process
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Support development and regular review of the volunteer policy
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To offer regular training and supervision for TEP volunteers
Other Duties
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To support the Yada Operations Manager with strategy and the development of Yada
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To attend monthly team meetings and be an active member in decision making for Yada’s future
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To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports
Please send a CV and cover letter, addressing the job description and person specification, by midnight on Thursday 18th July 2024. Initial interviews will take place during the week commencing Monday 22nd July 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell with regular travel across London and Southwark
Ref SCYP-241
Are you a proactive, highly organised and compassionate individual with a proven record of successfully engaging with young people involved in or at risk of serious youth violence and exploitation? Do you have strong experience of providing support, advice and advocacy and the ability to communicate clients’ needs effectively?
If so, St Giles is looking for a Senior Children and Young People Caseworker to join us and provide both face-to-face and virtual/remote one-to-one casework to young people aged between 10-25 years old at risk or on the periphery of gangs, serious youth violence and offending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will manage a caseload of up to 15 clients and support a minimum of 20 new clients annually and play a central role in preventing serious youth violence, exploitation, offending and ensuring the safety of at-risk individuals. To achieve this, you will conduct initial needs assessments, before developing individual support and risk management plans, ensuring that you promote inter-agency collaborating in the process, and regularly reviewing the progress against these plans.
We will also count on you to provide vital holistic support, including social and housing support, finances, benefits, parenting, health, education, training & employment, and criminal justice system involvement. Working closely with colleagues to ensure team effectiveness and building and maintaining relationships with partner agencies are also both key aspects of this role, as are collecting information and evidence for monitoring and service evaluation and ensuring that you efficiently close cases and identify ongoing support routes for your clients.
What we are looking for
• Proven record of recruiting, engaging, and motivating target client groups
• Experience of the effective delivery of bespoke training to one-to-one or with small groups
• A sound understanding of relevant services for young people and their families in the service provision area
• Knowledge of issues facing this client group, including youth offending, knife crime, social exclusion, child criminal exploitation, adverse childhood experiences, and trauma
• Developing monitoring systems and writing case studies on client sessions
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 4th July 2024 Interview date: TBC