Contract Social Welfare Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
- To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
- To develop and deliver contracted services to enable people to gain employment.
- Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing contracts.
- Experience of managing staff and volunteer teams.
- A strong understanding of the community, employment, women’s or criminal justice sectors.
- Experience of establishing new contracts.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: ASAP
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Gingerbread exists to fight for the nearly 2 million single parents in England and Wales and their children. With roots stretching back over 100 years, we have a long history of highly effective campaigning that has redefined the regard in which single parents are held, and a track record of delivering well-respected single-parent focused services. We are working to achieve our vision of a world in which all single parents and their children thrive.
But against the backdrop of the cost-of-living crisis, too many single parents are currently battling to feed their families and pay their bills each month. That is why the work that we do is as important now as it ever was, and so last year we launched a new strategy that works to deliver support for today and change for tomorrow. Over the coming years, we will seek to grow our income and reach, taking a systems-change approach to discrimination and attitudes and a programmatic approach to delivering our services and campaigns.
The landscape over the coming years will continue to be challenging for so many charities like ours. With less funding available and higher costs of delivery, we must ensure that we remain agile and resilient for the future so that we can respond to opportunities as they arise. We are looking for a skilled Head of Finance & Resources to join us on a 6–9-month contract basis to help drive improvements across our finance, HR and IT functions, delivering efficiencies and smarter ways of working through better use of systems, more integrated budgeting processes and robust controls.
Our Head of Finance & Resources is a key member of our senior management team (SMT), and you will be working closely with the CEO, Board and wider SMT on all financial matters as we look to deliver against our strategy and grow our fundraising presence. The role will require a high degree of internal management and empathetic leadership style to ensure you bring your team with you through during the period of change.
We are looking for an experienced leader and qualified accountant with exceptional strategic and operational finance skills gained in the charity sector, including knowledge of supporting fundraising strategies. You will have good project management skills and experience of leading change management or continuous improvement programmes. You will also have a collaborative and selfless style, with the ability to inspire those around you and instil confidence at all levels.
Tall Roots is acting as an employment agency partner to Gingerbread. If you would like an informal discussion about the role, please contact Tall Roots.
Operations Manager
We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.
Position: Operations Manager
Location: Remote (travel to Edinburgh is required, up to 4 times per year)
Hours: Part time, 25-30 hours per week
Salary: £34,000 pro-rata
Contract: Fixed Term Contract - 18 Months
Closing Date: 5pm on Friday 8th November
Interviews: 18-19 November
The Role
The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
With project management and change management knowledge and skills to support you in this role, you will have experience of:
- Coordinating and delivering administration services.
- Business improvement projects and reviews.
- Working with different stakeholders to explore policies, processes and ways of working.
This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Harris Hill has a great opportunity for a Head of Marketing and Brand, to support a social welfare charity in London.
This role is a 6 month contract, starting ASAP on a hybrid basis. Permanent recruitment will start in 2025, so is covering the gap.
Full time 37.5hrs per week
Hybrid, contracted to our central office in London
£55k per annum
Start ASAP
The Head of Marketing and Brand will be responsible for the charity's brand and fundraising marketing. You'll work closely with the Deputy Director of Marcomms, to drive brand awareness. You will manage the marketing and brand team, covering a full range of marketing activity including, advertising, media buying, design and creative, and marketing collateral.
Knowledge and experience:
Track record of developing and delivering marketing strategies in a commercial and/or not for profit environment.
Track record of delivering impactful marketing campaigns with measurable outcomes.
Experience of developing and delivering a coherent brand strategy in a diverse organisation.
Experience of developing a low profile / challenger brand in a crowded market place to deliver measurable impact.
Experience of leading, managing and developing teams and supporting professional development.
Experience of commissioning and working with freelancers, agencies and suppliers to support the development and delivery of specific campaigns.
A track record of managing budgets and allocating resources effectively and efficiently to deliver objectives.
Excellent time management skills and an ability to manage multiple projects and issues to deadline
If you would like to see a full JD and details, please apply for more information.
We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.
Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.
In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.
There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.
About Surrey Health Determinants Research Collaboration (HDRC):
This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council, University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).
Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.
About this role:
The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:
· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.
· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.
· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.
The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.
Applications will not be accepted without a covering letter that covers how their skills and experience meet the role.
Interviews will be in Epsom & Ewell, Surrey on Tuesday 12th November.
The client requests no contact from agencies or media sales.
Interim Finance Director
Location: London – Hybrid (flexi)
Hours: Part time, 3 days per week
Contract Type Fixed Term Contract – 6 month (commencing Jan 2025)
Salary: £75,000 - £85,000
Reporting to the CEO, the Finance Director will be part of In Kind Direct’s leadership team and contribute to the overall leadership, strategic direction and decision-making of the organisation.
Do you believe that everyone should have access to life’s essentials & that no usable product should go to waste?
You will be joining an inspiring peer group and wider team committed to this mission. You will also work closely with the Board of Trustees for In Kind Direct and In Kind Direct International, a diverse and high-profile group of individuals who bring a wealth of knowledge and passion to help drive our strategic objectives and achieve our impact goals for 2025 and beyond.
Specifically, you will lead the development and performance of financial strategies that enable long-term financial sustainability and efficient operations of the organisation, all with the focus on delivering greater impact to those we serve. You will advise the CEO and Board on these strategies, including working with the Partnerships and Impact Director and Commercial Director to set the philanthropic and commercial income strategies.
The Finance Director will also be responsible for implementing and developing financial planning, budgeting and forecasting to support IKD’s decision making for increased impact and improve IKD’s effectiveness and efficiency. This includes responsibility for the development and maintenance of the internal finance controls, policies, procedures and systems. Finally, you will also lead decision-making on investments, reserves and the management of financial strategy and risks, taking into account our approach to sustainability. Previous experience in eCommerce and distribution will be a significant advantage given the innovative In Kind Direct model.
Skills and experience you will bring
• Experience working at FD level with in-depth knowledge of financial and operational management, ideally including relevant experience within the charity sector.
• Strategic thinker experienced in collaborative strategy development.
• Innovative, curious and rigorous - able to find strategic solutions and work at pace to support commercial and operational decisions [CW5] with modelling that drive greater impact.
• Fully qualified finance professional (ACA, ACCA, CIMA or equivalent)
• Understanding of Ecommerce and distribution is highly desirable.
• Wide experience of business planning, functional development and performance reporting, including to the Board of Trustees.
• Experience managing outsourced finance teams desirable.
• An experienced leader with a track record of delivering ambitious goals, bringing together diverse, inclusive, high performing teams.
• Equally adept at and enthused by engaging in strategic decision making and rolling up their sleeves to get involved in the day-to-day delivery of In Kind Direct.
• Values-driven with exceptional integrity and committed to our other core values of innovation, kindness and togetherness.
• Knowledge and experience of tax and accounting regulations. Knowledge of the charity sector desirable.
• Demonstrably committed to equal opportunities and anti-discriminatory practice and promotes diversity.
About In Kind Direct
Who we are
We are a UK charity that works with charitable organisations and companies to ensure everyone has access to the products they need to live well.
What we believe
Everyone deserves access to life’s essentials and no usable product should go to waste.
Our Purpose
We create powerful partnerships, enabling more communities to thrive.
What we do
We distribute products including personal hygiene, household, clothes, toys and technology, donated by manufacturers and retailers, to charities, community groups, food banks and schools across the UK.
We are currently supporting 500,000 people each week. In 2023 we unlocked over £25m in savings into the voluntary sector. This helped charitable organisations meet the increasing need in their communities, at a time when their own resources are stretched.
Our role
We are a practical response to the widening gap in society. We help meet today’s need and use our insights to reduce tomorrow’s. 2024 is the fourth year of our ambitious five-year strategy to triple our impact
Our impact
Since being founded in 1996 by HM King Charles III, we have distributed £359m of essential products, diverted 38,652 tonnes from waste, and supported over 15,000 charitable organisations.
Our values
We work with kindness, togetherness and integrity, driving innovation
Working at In Kind Direct
• We are an equal opportunities employer and support our team to succeed in their roles through training, adaptations, flexibility in working, and a range of policies to support people in their personal, family and care responsibilities. We have just been recognised and accredited as a Great Place to Work.
• We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. We especially welcome applications from anyone with lived experience of being on low income or working with smaller charitable organisations. We will meet all reasonable expenses and will support anyone invited to interview to be able to participate.
How to apply
To apply, please use the application link, complete a short application form, upload your CV, and a brief supporting statement (max. 500 words). We will also request an Equality Monitoring Form. Applications submitted without a supporting statement may not be considered.
The deadline for applying for this role is Wednesday 30th October.
You may also have experience in the following: You may also have experience in the following: Financial Controller, Finance Manager, Group Controller, Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Legal Finance etc.
REF-217 426
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.
We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.
This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.
We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £24,000 per annum (pro-rata)
Hours: 3 days per week (Tuesdays, Thursdays and Fridays)
Based at: Healthwatch Newham Offices, with some home working.
Annual leave - 28 days per annum (pro-rata), excluding bank holidays
Overview
This is an exciting opportunity to join our friendly, committed Healthwatch Newham team as we develop the next stage of our programmes.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Background
Healthwatch Newham is part of a national network, led by Healthwatch England, and aims to help local people get the best from their health and social care services and enable residents to contribute to the development of quality health and social care services. We do this through outreach and engagement and delivering projects that review and report on quality and standards.
Healthwatch Newham is part of CB Plus, an award-winning charity reaching over 1 million Londoners. CB Plus provides a number of community services, including Young People Thrive, Barnet Wellbeing Service and Enfield Connections Information and Advice.
Please see the job description for further details
Closing date: Monday 21st October 9am
Please send a CV and covering letter setting out your interest in and suitability for the role:
- The CV should clearly state the names and periods/dates the candidate worked or volunteered for each organisation under their employment history and explain any gaps.
- The covering letter should address each point under the person specification showing how the candidate meets the person specification with examples from previous work or volunteering.
Please note we will only consider applications with both a CV and covering letter.
The client requests no contact from agencies or media sales.
Location: Home/London & South East based, with frequent travel to projects in London & South East, and opportunity to work from Vauxhall office
Contract:Maternity cover, fixed-term to 30 September 2025, or to the return of the substantive postholder (whichever is sooner).
This is an exciting opportunity to lead, develop and manage FoodCycle’s Programmes team in London & South East.FoodCycle’s mission is to nourish the hungry and lonely in our communities with delicious meals and great conversation, using food which would otherwise go to waste.
As London & South East Area Manager you will represent, manage and co-ordinate FoodCycle Community Meals/Projects in these geographical regions.With over 30 Community Meals/Projects across the region it is a great time to join a fantastic team.
You will be tasked with growing FoodCycle impact in London & South East region, strengthening existing projects and developing community partnerships. You will lead the London & South East team, effectively manage and establish this area, and ensure that FoodCycle is supporting as many people as possible in our local communities.
An excellent communicator, you will have experience in line management, programme development and delivery, volunteer management and working with vulnerable adults. You will manage your area team ensuring they are trained, supported and on-message with FoodCycle strategy, and ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will need to live in London & South East, and be able to travel to projects in London & South East area for this exciting role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Whilst we know that Gen AI tools can be incredibly useful in the workplace, we request that you do not use them for your covering letter.
Deadline for your application:11.59pm on Monday 21st October 2024.
View the full job description here: London and South East Area Manager 2024 JD - Maternity Cover.pdf
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview (likely to be sent on or around 25th October).
Interviews: planned for Wednesday 6th November 2024.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
The Role
SafeLives is very proud of its reputation for high quality training and operational programmes, and your role in maintaining our standards for learners and stakeholders will be vital.
As a Training and Engagement Coordinator to the Scotland Team, you will provide effective and efficient co-ordination of resources and support, primarily related to our accredited courses, Idaa and DACA, as well as our open course and bespoke training, when capability allows. You will work alongside the Training Lead and Senior Training and Engagement Coordinator and occasionally help support with our Safer, Sooner and Authentic Voice operational work.
This role is integral to our providing quality training across Scotland, influencing and enhancing the approach of professionals who come into contact with domestic abuse.
Hours: 22.5 hours per week (3 days)
Contract: April 2026 with the possibility of extension
Location: UK based, remote (with occasional fully imbursed travel in Scotland and wider UK and, where candidate is England-based, expected occasional working from Bristol office)
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Wednesday 6th November 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leeds, with some regional travel required
Are you a proactive, compassionate and collaborative individual with a proven track record of working and engaging positively with female offenders and ex-offenders or other vulnerable groups?
If so, join St Giles Trust as our Women’s Specialist Trainer Caseworker, where you will lead the delivery of Assured Peer Advice courses alongside providing one-to-one holistic support for women leaving prison.
We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will focus on providing comprehensive and holistic assessments, advice, referrals and support to women aged 18 years and above. This will see you produce support and risk management plans based on assessments, ensuring you create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with clients.
We will rely on you to match clients to placements and ensure positive relationships with placements providers, to interview and assess new clients – providing one-to-one support throughout – and to plan and deliver a training programme, leading to the achievement of Level 3 Certificate in Advice and Guidance, in accordance with accreditation requirements. Working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards and maintaining and updating all records required, including learner portfolios, course content folders and monitoring systems are both key aspects of the role, as is working constructively with colleagues to achieve project targets.
What we are looking for
- Assessing client needs, creating support plans and completing risk assessments
- Experience of supporting women facing disadvantage and ability to support people who have multiple and complex needs
- Experience of using and developing monitoring systems to record all aspects of the project
- Understanding of the criminal justice system in the UK – issues faced by our client group, in particular barriers faced by women with multiple complex needs
- Maths and English GCSE A-C or equivalent
- A flexible, professional and collaborative approach to your work
- Excellent interpersonal, relationship-building and communication skills, verbal and written
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.
Closing date: 05 November 2024, 11:00pm
Interviews: 15 November 2024.
Previous applicants need not apply.
Based in one of St Giles’ offices across Wales, Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales (hybrid working to be considered)
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 10 November 2024. Interview date: TBC 2024.
Citizens Advice in West Sussex (North, South, East) are hiring a number of Outreach Advisors to join our team in West Sussex, giving advice on benefits and other money related problems.
Working in partnership with the local authority and charities, our advisors will work for funded projects, with a mixture of co-location and outreach work so you can work closely and make a difference. Advising residents on debt options, benefits, negotiating with creditors and supporting with budgets and working with funders to identify clients and interventions which will benefit from the service. May need to do home visiting.
You will need excellent communication skills, enjoy working with people but able to manage a case mix. You will support the development of local volunteers and feed into social policy; building evidence of the impact of your work. Whilst the ideal candidate will have experience of benefits or debt, training can be provided for the right candidate who can show the skills and attributes or the role.
We are committed to equity, diversity and inclusion, and support our people with their development with ongoing training opportunities.
Basic DBS required.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
If you’re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.
NO CVs PLEASE
Join Our Team as a Helpline Advisor at Citizens Advice in West Sussex
Are you passionate about helping others? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? Citizens Advice in West Sussex is looking for a dedicated Helpline Advisor to join our dynamic team.
About the Role: As a Help to Claim Helpline Advisor, you’ll help people seeking advice and support on their benefit entitlements, making sure they understand their options and make successful applications. You’ll use your excellent customer service skills to provide clear, accurate, and empathetic advice via phone and webchat. This role requires the ability to understand and communicate complex rules and regulations, all while working to set targets. We are recruiting for TWO fabulous people!
A basic DBS will be required.
Key Requirements:
- Outstanding Customer Service: You have a natural ability to connect with people and provide the support they need with ease and care.
- Analytical Mindset: You’re quick to grasp complex rules and can explain them clearly, making things simple for others to understand.
- Digital Savvy: You’re comfortable using IT and digital platforms, whether it’s phone or webchat, navigating them with confidence.
- Target-Oriented: You’re driven by meeting and exceeding goals, knowing that each target represents a person you’ve helped.
- Researcher: You listen carefully, investigate thoroughly, and explore options to provide the best advice tailored to individual circumstances.
What We Offer:
- Holidays: 26 days per year (pro rata).
- Employee Assistance Scheme: Access to confidential support services.
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
- Commitment to learning and development: access to training platforms and professional development.
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
If you’re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.
NO CVs PLEASE
This role is more than just a job; it’s an opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you’ll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability. We are recruiting for more than one person, and please note that a basic DBS will be required.
About Us:
Join our busy local charity as an Energy Advisor, where you’ll play a crucial role in supporting individuals and families facing challenges with energy costs, helping them to manage bills, maximise income, and reduce fuel poverty. This is a fantastic opportunity to specialise in a vital area of advice, whilst contributing to the reduction of carbon emissions.
Key Responsibilities:
- Energy Advice Delivery: Provide comprehensive energy advice by phone, in person, and at community events, ensuring clients understand their options for managing energy use and reducing costs.
- Income Maximisation: Carry out benefit checks and debt assessments to help clients increase their income and better manage their finances.
- Holistic Support: Explore clients’ situations thoroughly, signposting and referring them to other relevant services for additional support as needed.
- Energy Savings Solutions: Offer advice on energy-saving measures, including insulation, and link clients to available savings programs.
- Community Engagement: Attend and deliver advice at community events, raising awareness of energy-saving options and supporting vulnerable individuals.
Key Skills and Requirements:
- People Skills: Strong interpersonal skills, able to build rapport and communicate effectively with a diverse range of people.
- Digital Skills: Competent in using digital tools to deliver advice and manage casework.
- Research and Knowledge: Able to research, stay updated with the latest developments in energy advice, and continuously pursue relevant training.
- Decision Support: Skilled in explaining complex information in a way that is easy to understand, helping clients make decisions confidently.
- Target-Driven: Comfortable working to set targets and achieving outcomes that benefit clients and the community.
What We Offer:
- Holidays: 26 days per year (pro rata).
- Employee Assistance Scheme: Access to confidential support services.
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
- Commitment to learning and development: access to training platforms and professional development.
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
CVs will NOT be accepted
Closing Date: Monday 4th November 2024 at 9am. We reserve the right to close dates early
Interview Date: w/c 4 November 2024