International Development Jobs

Job Title: Energy Programme Manager
Company: Gorta T/A Self Help Africa
Location: Lilongwe, Malawi
Contract type: International/National 2-year fixed term contract, full time
Reports to: DCD Programmes

Organisation overview:

In late 2021 Self Help Africa (SHA) and United Purpose (UP) merged, with our Global Office in Dublin, Ireland and a UP office in Cardiff, Wales. In early 2023 we launched a new five-year organisational strategy, which defines our shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.

Our three values are:

• Impact: We are accountable, ambitious and committed to systemic change
• Innovation: We are agile, creative and enterprising in an ever-changing world
• Community: We are inclusive, honest and have integrity in our relationship

We require a team ready to live up to our values to encourage initiative and valuing of partnerships, thus requiring a Country Director who can model our values, and be able to build on the strengths of our teams.

We are in the process of transitioning country registrations from United Purpose to Self Help Africa in The Gambia and Senegal and these two countries form an integral part of the West Africa programme along with Burkina Faso and Nigeria. Self Help Africa is now registered in The Gambia.

Job Purpose:

The Energy Programme Manager will provide strategic and technical leadership in the delivery and development of the SHA Energy programme in Malawi. They will be expected to oversee the implementation of SHA’s existing portfolio of Energy projects in Malawi, provide technical input to the team and sector in Malawi, continue to develop programme approaches based on evolving best practice and the changing landscape, and mobilise resources for continued growth of the programme. 

The position will report to the Malawi Deputy Country Director- Programmes and there will be regular meetings between the Energy Programme Manager, other Programme Managers and Management Team in Malawi and technical advisors from SHA’s Global Office. The role will also involve capacity building of national staff in Malawi to take increased ownership of the programme and enable its continued growth. The Energy Programme Manager will leverage their technical and contextualised knowledge to provide expert advice and advocacy to Malawi’s energy sector (particularly in the areas of cleaner cooking, carbon finance and off-grid electrification) and maintain the programme’s close and productive relationships with its donors and stakeholders to expand the reach, sustainability and impact of our work.

Key Responsibilities:

1.Programme Management and Oversight

1.1 Quality Assurance

• Ensure the programme portfolio is delivered in line with good practice and quality benchmarks in line with sector-based standard operating standards and GESI tools etc
• Ensure an adaptive management approach is taken
• Work with the Monitoring Evaluation Accountability and Learning (MEAL) Working Group through National MEAL Manager to ensure that we are documenting learning and integrating it into programme design and delivery.
• Ensure MEAL data collected is in line with national MEAL framework through participatory M&E approaches and integrating feedback from staff, partners and project participants.
• Liaise with relevant organisation technical advisors and incorporate learning and global expertise in the programme cycle
• Ensure value for money and efficiency across the programme cycle
• Conduct field visits to monitor project progress.

1.2 Compliance & Risk

•  Oversee the development and timely submission of high-quality donor technical and financial reports, in collaboration with projects and operations colleagues
• Ensure that processes are in place to allow for systematic and inclusive feedback to communities and stakeholders on all programme reports and evaluations undertaken
• Working with Project Managers to ensure all projects develop annual, quarterly and monthly plans and that these are actioned and reported against
• Deliver a consolidated risk assessment for the programme portfolio every month and ensure mitigation measures are actioned and followed
• Ensure that internal audit is adequately budgeted across the portfolio
• Ensure that internal audit findings and recommendations are followed up on and actioned as per agreed timelines
• Ensure that every project in the portfolio has a grant opening and closing meeting and that these are filed
• Ensure that every project has monthly review process
• Ensure adequate oversight on all financial transactions and project activities to reduce the risk of non-compliance with policies and risk of fraud
• Ensure annual procurement planning and that all project procurement is cost effective in line with donor and organisational policy
• Ensure that project implementation is complying to donor driven policy and direction, such as the DSA policy, and engaging in communication and advocacy through the MT where donor direction is not in line with the Malawi 2063 or the organisation’s vision and mission.

1.3 Finance

• Oversee internal monthly financial reports and project budgets and cashflow forecasts
• Ensure full project spend without disallowance
• Authorise all project related expenditure in line with SHAs Delegation of Authority framework
• Support and oversee project related procurements.

1.4 Safeguarding

• Ensure that all projects have an active trained safeguarding focal point who can effectively disseminate the reporting channels and policy
• Ensure that all project have a safeguarding plan and report against this during monthly meetings
• Ensure that reporting channels are promoted and visible across all projects in the portfolio
• Ensure that all colleagues within your portfolio have undergone safeguarding training and signed the global code of conduct
• Ensure all staff, partners and stakeholders sign, comply and promote the SHA Safeguarding policy and code of conduct.

1.5 People Management

• Manage teams of staff across all projects in your portfolio and provide line management to Project Managers
• Incubate and enhance skills development of staff across the programme, encouraging learning and development, identifying opportunities for professional development and upward mobility within the organisation
• Ensure all staff members in your portfolio have completed an induction, have passed probation and that annual PDRs are conducted
• Ensure the portfolio has the right team in place in line with the strategy and the values of the organisation
• Ensure that the portfolio can retain and attract skilled and experienced gender balanced teams
• Ensure that you are promoting wellbeing across your team and that staff are encouraged to take their leave entitlements and access training and wellbeing opportunities provided by the organisation
• Cultivate a culture of accountability, adherence to group policies, and prioritization of staff welfare and security.

2.Strategy and Programme Development

• Ensure we are working in line with the locally-led development approach
• Provide technical support to programme implementation for Malawi Energy programme staff to deliver consistently high quality, innovative programmes in both the energy and carbon finance sectors.
• Working within the Malawi Country strategy, and working with other Programme Managers, towards the delivery of our Strategic Objectives and ensuring integration across our work
• Feed into the development of new Country Programme policies and position papers
• Keep up to date with global good practice, technology, approaches and emerging trends, as well as innovative ideas, translating them to the Malawi context
• Capture learning and adapt programming accordingly to maximise impact for communities
• Feed into and promote our Community-Led programming policy work. Maintain long term local and international donor relations to ensure continuation and growth of existing funding
• Keep abreast of new funding opportunities and oversee the development of high-quality proposals for existing and new funders based on organisational learning. Diversify funding sources and secure funding for existing and new areas of focus in line with the CP strategy including carbon finance and impact investment.
• Foster establishment and growth in SHA’s sustainable energy social enterprise
• Where requested by other Country Programs, to provide remote technical advice to assist in the delivery of their projects.

3. Partnership, Representation and Advocacy

• Act as a thought leader in the energy sector in Malawi providing technical support and strategic direction to a wide range of stakeholders across private and public sectors, and civil society.
• Support the National Cookstove Steering Committee (NCSC) as a key member of the coordination group for which SHA is the secretariat. This includes leading the organisation of the annual Cleaner Cooking Conference and quarterly coordination group meetings.
• Maintain, strengthen and build networks and alliances at national level with government, academia, donors and local organisations
• Maintain, strengthen and build partnerships with companies and entrepreneurs to augment the programme’s reach and sustainability of impacts through market-based approaches.
• Ensure active engagement of the programme at district level with all relevant government structures
• Act as the primary focal point for all donors that fund the programme portfolio
• Liaise with Government of Malawi counterparts (national and district) and ensure we are visible and working in line with Government needs and priorities
• Represent SHA at workshops and conferences, ensuring our organisation and work is visible
• Maintain and expand our partnerships across Government, academia, private sector, NGOs and wider civil society, working in coordination with our Partnerships Manager
• Proactively engage in relevant fora and working groups to achieve systemic change within the sector
• Ensure all programme learning is shared internally and externally.

Knowledge, Experience and Other Requirements:

Qualifications and Experience

• Degree level qualification in energy, development, environment or other relevant discipline (post-graduate preferred)
• Minimum of 3 years’ experience in a similar position in sub-Saharan Africa, focusing on green energy access

Essential

• Demonstrated strategic judgement, planning, co-ordination and prioritisation skills
  Demonstrated project and programme design and proven ability to secure funding from a variety of donors including international development agencies, impact investors and the private sector
• Demonstrated project/programme management skills including managing a portfolio of simultaneous projects, monitoring and compliance, budget management, and line managing a team of employees
• Demonstrated communication, partnership building and advocacy skills with a wide range of stakeholders including from private and public sector, and civil society
• Demonstrated understanding of energy in the Global South including improved cooking and off-grid electricity (solar mini-grid and productive uses of energy in particular)
• Experience of developing and monitoring carbon finance projects, particularly improved cooking
• A strong understanding and appreciation of safeguarding principles
• Self-starter, capable of innovatively developing the programme
• Attention to details and flexible approach to work
• Demonstrated cross cultural communication skills and ability to build institutional capacity and provide mentorship to staff

Desirable

• Demonstrated experience in programme strategy design
• Ability to pilot innovations and scale-up effective programming initiatives, through an entrepreneurial mindset
• Experience living in Malawi and/or Sub-Saharan Africa and working in the energy sector

How to apply:

To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Specific roles may require Police/DBS/Garda vetting.

Self Help Africa strives to be an Equal Opportunities Employer.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

We are looking for a motivated, dynamic, passionate and experieinced person to join our team and take their seat at this table and take ownership of the fundraising function targeting the £10,000 plus market and by so doing, enable amazing change to happen. 

Job Profile

Role Name: Trusts and Foundation Officer

Reports To: Managing Director, Livingstone Tanzania Trust

Hours 16 hours per week

Salary c£14,500 per annum (Full time  c £34,000  per annum for 37.5 hrs per week)

Preferred Start date          13th January 2025

Location: Working from home, with occasional attendance in person

Summary

Livingstone Tanzania Trust (LTT) was set up in 2007. Our vision is to live in a world where every young person has access to a quality education.  Our mission is to work in partnership with communities in Tanzania to address the barriers that prevent young people from accessing the quality education they need to reach their full educational potential. To achieve this, we focus on infrastructure and resource programmes, developing teachers’ competencies and addressing issues surrounding household poverty.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

In addition, as a charity, we aim to support our partners in Tanzania to reduce their dependence on us, which we achieve by building their skills to stand on their own feet. This requires us to share our knowledge and provide mentoring services as our partners grow

Working with a team of three LTT employees, as well as Trustees and supporters the key objectives of the Partnerships team is to:

1. Support our ambitious vision: a quality, inclusive education for every child in Tanzania.
2. Plan; manage; deliver; monitor and maintain oversight of LTT’s Trust and Foundation fundraising portfolio, activities and opportunities. Target is to raise in excess of £300,000 per annum from UK and International Trusts, Foundations, other Institutional Donors and individuals in 2025-6 and increase by £40,000 a year thereafter. 

Responsibilities and Accountabilities

This position will focus on sourcing and developing potential national and international funders who provide single and multi-year grants in excess of £10,000 including those who do not accept unsolicited grants.

Duties include:

• Develop and manage opportunity pipelines of prospective funders, planning introductions.
• Write compelling, concise, well-presented, tailored approaches and grant applications in Word and Canva.
• Liaise with the Operations team, to gather the relevant information for grant applications (e.g. data, case studies, imagery etc).
• Ensure systems are kept up to date with all details of grant application documents, progress and outcomes and any other interactions with funders.
• Work with partners in Tanzania to offer them support and guidance 
• Draft programme reports for projects for which you have raised funds.
• Contribute with other team members to the organisational budgeting process, by producing a detailed breakdown of opportunities and likelihood of success.
• Contribute to production of key external documents which may impact Trust and Foundation fundraising e.g. Annual Report & Accounts, Impact Report.
• Attend team meetings at least twice a year
• Attend relevant third-party events/training as required.
• Attend and assist with some LTT fundraising events.
• Other related duties as required.

Key Requirements

• Knowledgeable and passionate about International Development/Education
• Understanding and respectful of cultural differences.
• Minimum 3 years’ experience in a grant fundraising role, with a successful track record of regularly securing 4 and 5 figure grants.
• Knowledge of funding databases and other sources of potential funders.
• Ability to absorb, collate and organise large amounts of information from different sources/channels.
• Ability to select and distil programme information to develop a core message for target funders, aligned to their specific interests.
• Persuasive writing skills – weaving powerful stories with clear evidence of programme impacts.
• Strong IT literacy and adept in making funding applications online.
• Experience of developing fundraising budgets.
• Excellent organisational/planning skills.
• Networking skills.
• Willingness for occasional travel for meetings and events.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Administrative Coordinator

Location: Abuja, Nigeria or Accra, Ghana

Contract: Two-year fixed term contract

Salary: Local Terms and Conditions apply

About the role

The Reaching the Last Mile Africa (RLM) programme is a significant, intricate initiative spanning multiple countries and years, dedicated to eradicating onchocerciasis and lymphatic filariasis (OV and LF).

The primary objective of this position is to ensure the smooth and efficient operation of the RLM programme. This will be achieved by coordinating administrative and support systems, procedures, and sub-teams essential for the programme’s management.

Principle Accountabilities

• Ensure professional support for all external NTD meetings with donors and international partners, including logistics, room bookings, agendas, slides, recording, virtual participation, and minute documentation and distribution.
• Coordinate support for regular internal RLM meetings, such as bi-weekly calls, by managing invites, agendas, and minutes.
• Assist with large-scale events organised by RLM, including drafting and sending invites, liaising with the event organisation team, and supporting agenda and materials development.
• Assemble information for presentations, communications, and reports, and manage internal document storage systems (Microsoft SharePoint and Teams).
• Support the RLM team, NTDs Directorate, and Institutional Funding Team in compiling key donor milestone reports and other programme outputs, coordinating reviews, presentation, and distribution.
• Provide administrative and coordination support to the RLM Systems Strengthening Committee, including liaising with members, scheduling meetings, preparing slides, taking minutes, and ensuring follow-up on action points.
• Provide travel support to the Executive Director, Deputy Director and SPO where requested.  Accurately handle all travel arrangements, including hotel reservation, flight reservations and ticket purchases, visas and other immigration requirements

The principal accountabilities are not an exhaustive list of tasks. The need for flexibility is required and the postholder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. Please see the Job Description for full details.

About you

The Administrative Coordinator is a highly organised and detail-oriented professional with a strong background in administrative support and coordination. This individual excels in managing multiple tasks simultaneously, ensuring efficient meeting logistics, and supporting large-scale events. Proficiency in using Microsoft SharePoint and Teams for document management is essential, along with excellent communication skills to liaise effectively with various stakeholders. The Coordinator is adept at compiling reports, managing consultancy agreements, and providing comprehensive travel support.

Jobholder Requirements

Essential:

• Relevant qualification in Administration, Management, or a related field, or equivalent professional experience.
• Significant experience in an administrative role within a reputable INGO or similar organisation.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Highly organised, proactive, and capable of managing multiple tasks in a fast-paced environment. 

Desirable:

• Strong time management skills and the ability to prioritise effectively.
• Excellent attention to detail and the ability to express information clearly and concisely.
• Tenacity to persevere with objectives until they are accomplished.
• Strong team working skills and the ability to collaborate effectively with various stakeholders
• Proficiency in speaking French is desirable.

Closing date: 30 September 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Internship Futuremakers RISE

Location: Kenya

Contract: 12-month fixed term contract

Salary: Local Terms and Conditions apply

About the role

The role supports the Futuremakers RISE Kenya Programme in its implementation, ensuring all activities are inclusive and responsive to the needs of persons with disabilities and marginalised groups. This is a full-time internship for 12 months (November 2024 - October 2025), from Monday to Friday. The role involves working within the Kenya Country Office team and the Futuremakers Programme team to support day-to-day programme implementation, coordination with partners and other NGOs, attending meetings and making follow-ups, and participating in awareness and advocacy initiatives.

Principal Accountabilities

• Ensure activities are implemented in line with the approved workplan.
• Support the mobilisation, selection, training, follow-up, and monitoring of job seekers with disabilities in capacity-building initiatives such as Accenture S2S, Yusudi, and IT Bridge Academy.
• Assist in the day-to-day engagement of the Bridge IT Academy at NITA and the virtual CCST project.
• Work with the programme team to maintain up-to-date participant and employer databases.
• Convene and attend partners and stakeholders’ meetings as assigned.
• Collaborate with partners to plan and coordinate awareness activities.
• Identify enablers to achieving set objectives with the programme team.
• Support advocacy initiatives.
• Liaise with government agencies, partners, and NGOs.
• Undertake report writing and preparation of programme activities.
• Perform any other duties as assigned from time to time.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The ideal candidate is a proactive and detail-oriented individual with a strong background in programme support and coordination. This person excels in implementing activities in line with approved workplans and has experience in mobilising, selecting, training, and monitoring job seekers with disabilities. Proficiency in maintaining up-to-date databases and engaging with partners and stakeholders is essential

Jobholder Requirements

Essential:

• Relevant degree (or equivalent) or working experience in social sciences with a significant interest in disability, social inclusion, and advocacy.
• Strong organisational skills to manage workloads and meet daily and weekly deadlines.
• Excellent communication and relationship-building skills.
• Proficiency in training and facilitation.

Desirable:

• Strong passion, knowledge, and experience in working with persons with disabilities and marginalised groups.
• Experience in report writing and communication skills.
• Enthusiasm and a desire to learn all aspects of programme management, facilitation, and reporting.
• Fluent written and spoken English.

Closing date: 29 September 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Global Learning Manager

Contract: Permanent, Full time

Location: The role will be based in one of the following countries or any country where WaterAid works, subject to right-to-work eligibility in the respective countries. 

Nigeria, Nepal, South Africa (Pretoria), Tanzania or Kenya,  

Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below: 

• Nigeria, Abuja/ Lagos: Grade F – 18,397,645 - 23,445,232 (NGN)
• Tanzania, Dar Es Salaam: Grade F - 92,039,950 -116,866,370 (TZS) 
• South Africa, Pretoria: Grade F - 827,550 - 1,034,437 (ZAR)
• Nepal, Kathmandu: Grade F1 - 2,683,878 3,882,926 (NPR)
• ​​​​Kenya, competitive package

About WaterAid:
Want to use your strong learning and development skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Global Learning Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role reports to the Leadership Development & Wellbeing Lead working as part of the Leadership & Employee Experience Team in the Global People Team. This team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.

About the Role:
As our strong learning thinking partner and designer you will analyse global learning needs and design excellent initiatives to equip us with the skills needed to achieve our global strategy. 

In this role, you will design and develop our global management development programme and approach as well as support the design and development of new global learning initiatives. 
 
You’ll also: 

• Manage our global induction approach, creating and updating guidance and resources to support a consistent induction experience for all WaterAiders at a local level.
  • Manage the design, guidance and resources of our senior leadership induction to ensure a consistency of experience and expectation across the global whole.
•  Support the development and design of WaterAid’s performance management approach and principles ensuring guidance and learning resources are available and shared with the global people network.
• Provide oversight of our e-learning provision, working with the Learning Hub manager and WAUK Learning Manager to ensure content is aligned to our strategic priorities and meeting the needs of the global whole.
• Provide tailored leadership, management and learning development approaches and senior team development initiatives to address identified priorities as agreed with the relevant stakeholder/business partner. 
• Pro-actively maintain expert knowledge about latest trends in learning and management development and use this to support the creation of impactful programmes and approaches aligned to organisational priorities.

About You:

• Be a credible advisor able to build trusting relationships and be a thinking partner 
• Be an excellent designer with an ability to design creative and engaging learning solutions that deliver on the defined need and desired outcomes.
• Be skilled at identifying and analysing needs, developing relevant approaches and evaluating effectiveness.
• Have expert knowledge and experience of learning and management development approaches and practice.
• Have experience of partnering with third parties to design and deliver learning interventions.
• Have experience of working globally, with an appreciation of cultural differences and of the difference this makes to learning styles and ways of working
• Have strong coaching and mentoring skills with an approach that builds capacity rather than dependency.
• Have project management experience, managing learning projects from end to end.
• Be a team player, able to work in a collaborative way, with flexibility and resourcefulness.

Although not essential, we also prefer you to have:

• Experience of learning management systems
• The ability to facilitate and/or coach in other languages, particularly French, Spanish or Portuguese would be an advantage.
• HR or Learning and development qualifications, Coaching & Mentoring certification, psychometric assessments etc.

Closing date: Applications will close at 23:59 on 13th October. Availability for initial interview is required week commencing 4th November 2024.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Regional Supply Chain Operations Manager

Location: Nigeria, Abuja

Contract: 12-Month fixed term contract (renewable)

Salary: Local Terms and Conditions apply

About the role

The Regional Supply Chain Operations Manager (RSCOM)2 is part of the Programme Supply Chain (PSC) team. This role supports programme teams and Country Offices (COs) in supply chain management and compliance with Good Distribution Practice (GDP) standards.

The RSCOM 2 WARO position is field-based and works with other regional roles to provide support to the Nigeria, Sierra Leone, Ghana, and Liberia COs. This includes helping with planning, procurement, logistics, and custom clearance, ensuring adherence to PSC, Quality Management System (QMS), and GDP operating standards.

The goal is to build the capacity of COs in procurement and supply chain activities, ensuring Sightsavers’ programmes and COs are well-resourced and risks to the organization’s reputation are managed.

Principal Accountabilities

• Understand Sightsavers’ operating models and PSC requirements, focusing on planning, GDP standards, and best practices across WARO COs.
• Collaborate with the Controller PSC and other RSCOMs to support WARO COs and programme teams in planning, procurement, and supply chain management.
• Assist WARO COs in applying the PSC system and QMS, understanding UK regulations for WDA (H) licence, GDP guidelines, and national regulations.
• Develop solutions for programme supply chain management at CO and field levels, providing expert advice to resolve supply chain issues.
• Create a  training plan and visit schedule to address Regional Director (RD) priorities and CO SC risk profiles.
• Work with the Controller PSC to develop tools for capacity building in supply chain management for WARO COs or programme partners.
• Provide robust support to WARO COs, frequently visiting countries to enhance performance, compliance, and capacity building.
• Collaborate with central teams to ensure COs’ supply chain needs comply with organisational procedures and programme demands.
• Offer technical advice to senior programme/regional and country leadership on complex supply chain issues.

Principal Outputs

• Lead the capacity building implementation of focused WARO COs developing a workplan for review and approval by Controller PSC 

• Provide the key point of contact for WARO CO staff to assist with the application of the QMS, supplier qualification, SC planning, advice regarding audit and compliance, and leading on day-to-day support and periodic reviews.
• Provide general advice and the conduit for developing the wider PSC team understanding of CO challenges and requirements 
• Advise SCMs regarding country specific use of local suppliers, storage sites and/or transport routes, etc
• Liaise with internal and external stakeholders as required

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The Regional Supply Chain Operations Manager will be skilled in developing solutions for programme supply chain management at both CO and field levels, providing expert advice to resolve supply chain issues. The RSCO will create risk-based training plans and visit schedules to address Regional Director priorities and CO supply chain risk profiles. Working effectively with the Controller PSC to develop tools for capacity building in supply chain management for WARO COs or programme partners. Additionally, providing robust support to WARO COs, frequently visiting countries to enhance performance, compliance, and capacity building

Jobholder Requirements

Essential:

• Supply Chain or Logistics professional qualification.
• Experience in implementing/overseeing complex large-scale supply chains for NGO-funded programmes or equivalent.
• Culturally sensitive and empathetic, with a focus on achieving clear objectives.
• Demonstrable experience in similar supply chain management involving pharmaceuticals, medical equipment, and stores in the international development sector.
• Ability to establish effective working relationships with personnel at all levels, internally and with external contractors and suppliers.
• Experience of working directly with third-party contractors and supplier management.
• Excellent verbal and written communication skills in English with strong IT skills.
• Emotionally resilient, able to travel and operate alone, interpret Controller PSC’s intent, and develop plans with departments to achieve overarching aims and objectives.

Desirable:

• Understanding of global supply chains, wholesale distribution of pharmaceuticals, and freight forwarders.
• Experience of the NGO and international development environment.
• Able to conduct training needs analysis, plan bespoke training packages, and implement delivery.
• Commitment to continuous personal improvement in performance.
• Experienced in fostering a culture of collaborative working, sharing knowledge, expertise, and skills across teams.
• Strong organisational skills, able to liaise with geographically dispersed groups, both internally and externally.
• Ability to travel up to 30% of the work time as needed to support programme implementation.

Closing date: 29 September 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.