Permanent Health, Medical Jobs

The Biochemical Society is looking for a proactive Membership and Communities Assistant to support the Biochemical Society. In this role, you will support activities across the Biochemical Society, including, but not limited to, membership, early career researchers, local ambassadors, and collaboration with other societies/organisations.

The post holder will support the Content and Communities Manager with membership activities, including user journey, recruitment and retention campaigns, ongoing communications, and operational support when needed. In addition, assisting with ongoing communication to and for the Society’s communities including, but not limited to, the Early Career Advisory Panel and Network, the Policy Advisory Panel and Network, the Local Ambassadors, and other Committees and Panels as needed.

The role would work closely with other areas of the Society, including marketing and communications, to support member and community engagement.

Suitable candidates will have experience providing excellent customer service delivered via an online setting, good attention to detail, and be highly competent using CRM or Cloud-based processing systems.

Although advertised as remote, there are options available for working within an office in London up to a few days per week, should that be preferred.

For more information, please visit our website.

Closing date: 5th July 2024

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

Please send a CV and Cover letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family-friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Events Assistant

Full time - Permanent

London - Lincoln’s Inn Fields WC2A (Hybrid working or full time in office)         

c.£25-27k per annum (depending on experience) + generous pension contribution

(Please note: For hybrid working - the postholder is required to work from the London office for a minimum of 2-3 days per week).

The role:

We are looking for an organised and enthusiastic team player to deliver high quality support to the Events Manager in the planning and delivery of a range of onsite and online meetings, events and courses.  This will necessitate maintaining effective administration systems and working with databases, websites and social media.

Reporting to the Events Manager, the Events Assistant will provide administrative and event delivery support for events in the planning of physical and/or virtual meetings, events and courses. This will include general support tasks pre-event, onsite and post-event including sourcing and liaising with venues, producing event marketing and communications and coordinating event material.  The postholder will join our Events Manager and Events Assistant – bringing the Events Team to three people.

This role requires exceptional organisational skills, a meticulous eye for accuracy, high levels of customer service and the ability to deliver multiple projects in a timely manner.  Also essential is a flexible, ‘hands-on’ approach and a willingness to help out in all areas of the Association potentially including attending and assisting at events which will require overnight stays at locations throughout the UK.

See the link to the full job description.

The benefits:

• Salary of c £25-27k per annum (depending on experience)
• The opportunity to join and work with a small, friendly and dedicated team
• A very generous pension contribution
• A minimum of 25 days’ holiday plus Bank Holidays (and normally days off between Christmas and New Year!)

About BAUS:

BAUS is a professional membership association dedicated to ensuring the highest standards in the practice of urology.  We support healthcare professionals who treat urological patients to deliver excellent care by developing guidance for clinical practice, providing education and fostering research.  We have a membership of circa 2000 members from medical students to consultants & associated urological specialists practicing in the UK, and also have an international membership.

To apply:

If you want to join our small, friendly and dedicated team and can meet the requirements detailed above then email your CV and a short covering email that sets out the skills you can bring to the role and your current salary and benefits package to our consultant: Michelle Prescott of Persona People Management Ltd.

For more information on BAUS and what our charity does to promote the highest standards of practice in urology please go to our website.

Closing date: 5.00pm on Friday 5 July 2024

First Interviews will be via Zoom.

No agencies please.      

Job Title: Patient Support & Advocacy Officer (2 vacancies)

Location: Home based with travel to renal units around Greater London

Hours: Full time opportunity 35 hours pw Monday to Friday | Part time opportunity 25 hours pw Monday to Friday

(must be sufficiently flexible to work irregular hours as demanded by the requirements of the post)

Role purpose
To engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients. This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place. The role will cover the main renal unit and satellite dialysis units across your designated area, and regular travel and attendance is expected across all sites.

You will be expected to deliver Kidney Care UK’s Patient Support & Advocacy Service across the region, raise awareness of the service and the charity and build strong relationships with kidney patients, professionals and other kidney stakeholder groups in the region.

Responsibilities

• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to other services
• To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• Essential skills, experience and knowledge
• Experience of working within advocacy, social work or health and social care sector
• Excellent PC skills including Microsoft Office Word, PowerPoint and Excel. Ability to capture and record data in a central database
• Excellent communication skills including the ability to communicate effectively in writing and verbally to a wide range of people
• Excellent interpersonal skills including the ability to listen
• Experience of assessing individuals needs accurately and sensitively
• Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease
• Ability to travel independently throughout the area

Employee Benefits

Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

 

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

We have a very exciting new role with a health charity in Gloucestershire, ideal for someone with project management skills and experience, particularly in a marketing environment.

The focus of this post will be getting the component parts for a given project or campaign together, and ensuring everything works smoothly and to schedule in order to maximise publicity for the charity’s activities and services.

The postholder will work on a wide range of projects, including bringing their innovative approach to key campaigns such as World Awareness Day, and their Annual Student Campaign. They will also work closely with the fundraising team, supporting them with marketing projects and ideas.

This is a brand new role for the charity, joining an existing team of five. It will report to the Marketing and Campaigns Manager, and will have two line reports of its own: the Digital Marketing Officer and part time Senior Designer, working remotely.

Culture and employee wellbeing are very important to this charity, which offers, among other benefits:
• 30 days annual leave per year, plus bank holidays (pro rata)
• Employer matched pension contributions (up to 5%)
• Enhanced Maternity & Paternity pay
• Cyclescheme & Free Parking alongside other discount schemes
Regular staff surveys also feed into the ongoing efforts to enhance and maintain staff wellbeing.

Your experience:
Essential:
• Experience developing and delivering integrated marketing campaigns
• Experience analysing campaigns and presenting findings in a clear and engaging way
• Experience of working with a range of internal and external stakeholders to deliver projects

I’d love to hear from individuals from a range of sectors with amazing project management skills.

Salary £28,000 - £33,000, plus great benefits, and strong values
Full-time, permanent.
Location- Stroud, Gloucestershire. Hybrid – minimum 2 days in the office

Application- In the first instance, please apply with your CV for a conversation with Tim.
Closing date: ASAP, they will review applications on a rolling basis, please get in touch now to avoid disappointment.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Come and join our friendly Relationship & Events Management team

We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.

Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers.  You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.

We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.

______________________________________________________________________________________

About Nottingham Hospitals Charity

Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.

As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.

This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.

This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.

St Joseph’s Hospice in Hackney has been serving the people of Hackney, Tower Hamlets and Newham since 1904.  The modern Hospice is proud of its roots in the community and of the founding vision of the Religious Sisters of Charity who remain closely supportive of the work we do.

The HR department is a small, dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice. 

The HR Assistant will join a busy engaged team and will be able to play their role in the life of the Hospice primarily by supporting the wider HR Team to support managers via a business partnering approach. Main areas of accountability would be to own the admin aspects of the employee lifecycle, manage and implement the Hospice’s file management protocol in line with GDPR, and work with the team to continuously review and improve the way we do things.

The successful candidate will be a team player who is approachable, has a can-do attitude, is proactive and can work on their own initiative. This role is a great opportunity for someone who is looking to develop and grow their HR career within a dynamic organisation. A CIPD qualification is desirable as is holding a good grasp of the essentials of employment law and HR best practice. A strong sense of customer care and inclusivity is a must as well as a willingness to commit to the core values of the Hospice.

For further information and to apply, please visit our website via the Apply button.

Closing date: 1 July 2024

A fantastic opportunity has arisen with an international health charity for a Finance Officer on a full-time, permanent basis. You will report into the Finance Director and be responsible for financial administration and supporting with financial planning and reporting.

Please note, this organisation offers flexible working. The hybrid arrangement includes being in the office 1-2 days per week.

As Finance Officer, you will:

- Prepare payments for invoices, grants, salaries and expenses in multiple currencies

- Raise invoices and membership dues notices, acknowledge receipts and donations, and follow up with outstanding receivables, drafting correspondence as necessary

- Post transactions onto the finance system

- Be responsible for the administration of bursaries, in collaboration with colleagues, including dealing with related enquiries and clarifying applicant details

The successful applicant will:

- Have demonstrable experience in finance within the charity sector, in a similar role

- Hold an accounting qualification or be part qualified

- Have QuickBooks experience

- Have the ability to manage multiple tasks, prioritise and work to deadlines

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a friendly, enthusiastic, and self-motivated individual to join our team.

The Business & Projects Support Officer will play a key role in helping Healthwatch North Yorkshire to effectively manage its work (administration & finance, and research projects). 

This is an exciting and varied role, which requires strong organisational skills, good time management, and effective communication skills.

The successful candidate will work closely with other team members and with volunteers. Have the confidence to work independently and enjoy working collaboratively with members of the public and other organisations. 

This role will see the successful candidate manage and develop a portfolio of successful national events. You will be involved in all aspects of the project management cycle from marketing and participant recruitment to supporter stewardship and race day logistics. With support of the Senior Fundraising Manager (Events & Community) you will prepare and track budgets for your assigned events and continuously look for opportunities to improve income and participant retention.

The role requires a good attention to detail, strong prioritization skills, sensitivity and flexibility. Whether you come with direct events fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role.

Meningitis Research Foundation is based in Bristol, but the role is flexible and is open to remote working with monthly visits to the office (this will need to be more regular during events season). We offer an annual salary of £23,000-£28,000 (job titles and salary banding currently under review), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year. You will report directly to the Senior Fundraising Manager (Events and Community) within the Fundraising Team. This is a really exciting opportunity to join Meningitis Research Foundation and build a career with a world-leading charity working to defeat meningitis.

Key Responsibilities

· Manage a portfolio of national events including TCS London Marathon and Great North Run executing the planning, delivery and evaluation of these events

· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis

· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event

· Deliver best in class stewardship (across phone, email, SMS and post) to all supporters ensuring they have the best experience with Meningitis Research Foundation

· Work with the Senior Fundraising Manager (Events & Community) to ensure we maximize income potential from each event through improving key performance indicators i.e. average value

· Develop the events portfolio by evaluating and monitoring current products and seeking out new events when appropriate

· Manage relationships with external partners including event companies, logistical suppliers and fundraising platforms

· Work with the Communications Team and Senior Fundraising Manager (Events & Community) to identify strong supporter stories and PR opportunities

· Seek opportunities to share knowledge and learning with other members of the Events & Community Team

· Identify supporters with high value potential (i.e. corporate or major donor) and ensure they are shared with the Head of Fundraising

· With the support of the Senior Fundraising Manager (Events & Community)  create and deliver budgets and KPIs targets for your area ensuring you monitor and report on progress against these budgets and KPIs

· Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising

 

Skills and experience required

· Strong project management skills and the ability to work on multiple projects simultaneously

· Good organisational and administrative skills, able to prioritise, juggle multiple tasks and work to deadlines

· Excellent written and verbal communication skills

· Excellent attention to detail

· IT competent including Microsoft office package, Teams and Outlook

· Numerate, able to understand and manage financial information

· Experience managing external partner relationships

· Proven experience and current understanding of the events fundraising market

· Working knowledge of social media

· Experience using a CRM or database

· Effective team player with an ability to build effective working relationships

· Self-motivated and able to work on own initiative

· Ability to demonstrate our organisational values in all areas of your work

· Able to work occasional unsocial hours and a willingness to travel, occasionally overnight for events

Location: Redhill Aerodrome, Surrey
Contract Type: Permanent, Part time
Salary: £27000

Benefits:

- 33 days annual leave rising with service
- Occupational/Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub Money Purchase Pension
- Scheme Group Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities

MAIN PURPOSE OF THE ROLE:

The Rota Coordinator is an essential and integral part of Team KSS, focusing on supporting the clinical team to ensure safe and effective medical staffing across all areas of Service Delivery. It is dynamic, challenging and at times fast paced. The post holder will be required to undertake the Service Delivery Scheduling in relation to agreed standards and ensure the delivery of Service Delivery Scheduling is of the highest quality within agreed policies and procedures, maintaining operational cover utilising the resources available.

To coordinate an effective Scheduling function in liaison with the Head of Clinical Workforce to ensure the effective delivery of service is maintained. This will involve managing consultant, Registrar and junior doctor rotas, ensuring compliance with the European Time Working Directive and New Deal, together with staff under Agenda for Change Terms & Conditions.
You will ensure that systems are in place to manage all leave and sickness for medical staffing and ensure systems are in place to ensure Clinical Risk/Governance requirements are met.

MAIN RESPONSIBILITIES:

- Assist in the delivery of effective, efficient, support service at all times, managing own workload without supervision, and be able to manage competing/conflicting demands on time.
- Responsible for day-to-day operational management of the roster, to ensure provision of planned resources against agreed schedules within the operational, dispatch and on-call rotas, and liaise with staff and Clinical Operational Managers (COM) to ensure rotas are planned and populated appropriately. Ensure “relief” hours are optimally allocated to balance hours worked vs contracted hours. Implement control measures to manage budget implications in the use of relief hours and emeritus staffing
- Assist in monitoring staffing requirements within designated Operation Areas in liaison with the Head of Clinical Workforce
- Check and authorise staffing swaps to ensure these maintain adequate cover
- Provide accurate and timely records of shifts undertaken by emeritus staff on a monthly basis to enable appropriate salary payments to be correctly administered
- In collaboration with the duty COM, arrange cover short-notice absences, allocating and recording emeritus shifts as required.
- Support the Clinical Director and nominated educational deputy in the rostering of the training/educational requirements, including compliance with mandatory training.
- Authorise and Input Abstractions in line with KSS policies and procedures ensuring that appropriate records are kept and annual leave allowances/TOIL are managed to maintain service provision
- Ensure that agreed procedures are followed in relation to the KSS Policy while on shift.
- Ensure that the Trusts computerised rota system is used appropriately in line with all KSS policies and procedures and the data held within the system remains confidential.
- In consultation with Clinical Operations Managers, prioritise use of own time and resources to ensure the best interest of KSS and of staff are observed.
- To attend relevant meetings & induction to outline the expectations of staff when in post in relation to absence reporting and rota compliance.
- Ensure that changes in circumstance of Service Delivery staff e.g grade/hours are actioned using KSS agreed policies and process, completing Staff Change Forms/Termination forms as necessary in collaboration with HR colleague
- Maintain effective working relationships with all departments within the KSS.
- Be flexible within the role and undertake other duties that are required and are commensurate with this role.

ADDITIONAL INFORMATION:

The closing date for this role is 16th July 2024. However, the role may close prior to this date if a suitable candidate is found.

Closing date 18-07-2024

REF-214935

We are scanning the skies for a Airdesk Operations Coordinator

We are looking for an Airdesk Operations Coordinator as we expand our Airdesk Team at The Children’s Air Ambulance (TCAA). This exciting role is essential to TCAA, being the first point of contact when our specialist NHS teams task our helicopters!

Reporting to the Airdesk Team Leader, you will primarily be based at Coventry Airport, with occasional travel to other operational sites. This is a full time role (average of 40 hours per week) with the service operating 7 days a week, 365 days per year, working on a rota covering up until 2am. The role attracts an initial salary of £25,750-£27,810.

The Airdesk Operations Coordinator will be responsible for the effective tasking and dispatching of our aircraft when a request for service is received. The Airdesk Operations Coordinator will be the first point of contact for our NHS Clinical Partner Teams and responsible for managing all aspects of a mission from initial request through to mission completion, making the abilities of being able to work under pressure and multitasking essential requirements of the role. You must possess a high attention to detail and level of accuracy along with having a positive and motivational outlook.
Alongside providing outstanding service to our patients, NHS Clinical Partner Teams (CPT) and flight crews you will be required to provide other administrative support to the Airdesk Team Leader and Head of Operations.

This position would be ideal for those who have previously or currently working in an Emergency Operations Centre (EOC) or a Control Room (ie Ambulance, Police, Fire, etc) .

If you believe you meet the skills required and want to make a difference by supporting our lifesaving charity, ‘Click HERE to find out more about the role and for the person specification and apply now!

Due to this opportunity being extremely unique, it is likely that we will receive a high number of applications, it is possible that the advert will be closed earlier that the date advertised.

Please note that we reserve the right to close this role early.

This role is subject to a DBS Check.

Dates:

Closing Date: 17th July 2024
Interviews: 25th July 2024 (Rugby). This is a fixed date and the interviews will be in person.

If you thrive in a fast-paced environment, enjoy working in a collaborative team setting, and want to make a real difference in people's lives, then we want to hear from you. Join us at TCAA and be part of a team that's dedicated to saving lives every day. Apply now to start your rewarding career journey with us!

Location: Coventry
Contract: Permanent, Full time
Salary: Up to £27,810

REF-214 896

Why should you apply? 

Through your experience and skills, you will be making a tangible positive difference to families and individuals in the UK and internationally with this rare, genetic, life-threatening, and life-limiting condition. You will get to know our friendly families well and build long lasting relationships. 

We are a flexible, considerate, and caring employer who will be happy to agree flexible working hours to fit in with your family or other commitments. 

We welcome and encourage applications from everyone regardless of age, disability, gender, or religion

Responsible to: Executive Director 

Terms: Permanent (on passing probationary period) 

Salary: £25k - £28K Full time equivalent, depending on experience 

Benefits: Holidays: 27 days holiday + bank holidays (FTE) Pension: Min 3% taken from employee + 5% employer contribution. All work-related travel expenses covered.

Contract: Part time, 15 hours per week, 2-day flexible working pattern potentially increasing to 3 days when funds permit 

Located: Homebased, with quarterly meetings in central London with our Executive Director. Occasional weekend work may be required to attend fundraising events or Trustee meetings 

The CGD Society 

Chronic Granulomatous Disorder (CGD) is a rare, life-limiting immune disorder, where children and adults get frequent bacterial and fungal infections, which can be serious and life-threatening.

The CGD Society is the primary resource for individuals facing a CGD diagnosis, offering essential information and support to families throughout their CGD journey. Our organisation is led by our dedicated and inspiring Executive Director who works tirelessly alongside our CGD Clinical nurse specialist, who is based at Great Ormond Street Hospital. While headquartered in the UK, we proudly support around 1,500 members across 77 countries, representing this global community with pride.

Key responsibilities

Community Fundraising 

• Develop and implement a comprehensive fundraising strategy to increase income through regular giving, donations, campaigns, legacy giving, corporate partnerships, and other fundraising initiatives. 

• Promote participation in major sporting and challenge events. 

• Provide supporters with the necessary materials and motivation to maximize their fundraising efforts for the CGD Society. 

• Send personal thank you letters and certificates to acknowledge donations and fundraising efforts promptly. 

• Address fundraising inquiries. 

• Maintain regular communication with key fundraisers and stakeholders. 

• Attend events to support participants when appropriate. 

Corporate Sponsorship and Partnerships 

• Establish and cultivate relationships with companies to secure sponsorships for various projects, fundraising events, and other funding opportunities. 

• Form alliances within the charity sector to achieve shared fundraising objectives and create more appealing sponsorship proposals. 

Grant fundraising 

• If funding permits a three-day working week, with training and development, prepare and submit persuasive funding applications to Charitable Trusts and Foundations to boost our core income. 

• Develop with the Exec Director a rolling strategy for such applications, building relationships with funders and defining compelling funding targets. 

Digital Marketing 

• Lead the development and execution of social media content to increase awareness and income, utilizing optimal methods to reach target audiences and drive engagement. 

• Serve as a "brand guardian," ensuring consistent, cohesive, and well-thought-out messaging, tone, and appearance across all internal and external communications. 

• Source and maintain a repository of up-to-date case studies, photos, and videos on life with CGD, transforming these into media-ready stories for social media, newsletters, the website, and reports. 

• Create and distribute regular newsletters using Mailchimp and other communication tools for members. 

• Manage the CGD Society website (WordPress), ensuring it is regularly updated and engaging for our beneficiaries, collaborating with external suppliers as needed. 

Support for Executive Director 

• Provide monthly reports to the Executive Director detailing donations, fundraising activities, and marketing KPIs. 

• Managing enquires during annual leave 

• Support for events, such as the CGD Society family weekends 

• Potential opportunity to progress role beyond fundraising with support from the Executive Director

Person specification 

​Must have skills 

• Experience working within a fundraising or digital marketing environment demonstrating a track record of maintaining and growing income for supporters and/or organisations. 

• Excellent supporter care experience knowing what is necessary to deliver a high-quality service to supporters and/or fundraisers. 

• Expert knowledge, experience, and confidence in developing and delivering creative and engaging social media content across a wide variety of channels. 

• Ability to create engaging graphic content using Adobe/Canva software. 

• Demonstrate empathy, active listening and effective verbal and written communication skills. 

• Copywriting – To have good written English with a flair for creative writing. You should be able to demonstrate examples of copywriting engaging, original and persuasive content.

• Knowledge of Search Engine Optimisation (SEO), keyword research and Google Analytics. 

• Competent in Microsoft Excel, Word, and PowerPoint.

• To be happy to work independently and be suitably motivated and organised to work from home. 

• Be strongly motivated in supporting those affected by CGD, whether through your own personal experience or professional interests.

Nice to have  

• Understanding and improving the effectiveness of Google AdWords to drive website traffic. 

• Competency with Microsoft 365 & SharePoint. 

• Experience or knowledge of a rare genetic condition would be advantageous but is not a requirement. 

• Generating income by writing compelling and impactful applications to funders and grant providers. 

ALDER HEY CHILDREN’S CHARITY

 

Job Title: Assistant Shop Manager

Reporting To: Old Swan Shop Manager

Salary: £24,825 - £26,603

Hours: 37.5 hours per week

Location: Old Swan, Liverpool

Job Purpose:

We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.

The Assistant Shop Manager will be an integral part of the wider Charity team. 

Main Duties/Tasks:

You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be an ambassador of Alder Hey Children’s Charity on the high street.

Income generation

• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.

• Support the team to maximise income from Gift Aid on donated products.

• Work with the wider Charity team to promote and support fundraising activities and events.

Volunteers

• Support and management of a team of volunteers.

• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.

• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop   team in the absence of the Shop Manager.

• Help to provide and support ongoing training and development for volunteers.

• Work and treat staff and stakeholders in accordance with the Charity’s values.

Health & Safety (in conjunction with Shop Manager)

• Ensure the shop adheres to Retail Health and Safety regulations.

• Ensure the Health and Safety of staff, volunteers, and customers.

• Help to ensure staff and volunteers are trained in manual handling.

Stock Control (in conjunction with Shop Manager)

• Ensure continuous, sufficient levels of high-quality stock.

• Be responsible for deliveries and stock controls.

• Ensure stock is appropriate to the business and priced accordingly.

• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.

Customer Service

• Be professional, patient and have a ‘people-first’ approach to customer services.

• Be committed to the principles of equality, diversity, and collaborative working.

• Set high standards of cleanliness, display and merchandising.

• Establish quality standards, consumer safety and ensuring continuity.

• Play a key role in enabling the shop to represent the Charity’s values.

The charity is currently conducting a four day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four day working week. The trial is monitoring the benefits of a four day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Sunday 14th July 2024

Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Thursday 25th July 2024

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.