Health, Medical Jobs

At Merlin Neuro Therapy Centre's our vision is to "Build a strong and connected community, dedicated to improving the health and well-being of our community". We provide therapies and support to those living with long term neurological conditions or who have a neuro divergence in Cornwall. As Head of Income Generation you will lead a small team to increase income and awareness of this well-respected health charity through fundraising and marketing activities. The postholder will be a member of the Senior Management Team and will contribute to the strategic direction and day-to-day operational management of the charity. We have an ambitious target to increase income by circa 60% over the next three years - therefore the successful candidate will need to demonstrate experience of meeting and exceeding fundraising targets - to ensure the charity is financially sustainable.

Facilities Coordinator
£32,642 pa plus excellent benefits
Aldgate, London
35 hours per week

The main purpose of this role is is to deliver day-to-day facilities and conference/event services. You will be assisting in the building maintenance and support of general facilities requirements. This will include supporting the Events@no6 commercial team and clients in set up and ‘in meeting’ delivery of AV equipment and service. You will also be responsible for porterage of furniture, deliveries, post, equipment etc. for event and facilities support.

You will be essential in the background operation of the college building and creating a smoothly run environment. You will be strongly involved with aspects of Health & Safety, maintenance of the building which can include liaising with third parties; including contractors such as plumbers, engineers etc. and monitoring stocks of house supplies, stationery and ordering requirements from approved suppliers as required, in accordance with the purchasing procedures.

The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.

The closing date for applications is 12pm, 14 May 2024.

Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds.  We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition. 

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment and being an equal opportunities employer - We believe that inclusive practices should be part of everything we do.  We are committed to ensuring that our colleagues, volunteers, and service users feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience. 

The Opportunity

The Business Development Director will have strategic responsibility for income and growth, working collaboratively with internal and external stakeholders to maximise business opportunities. You will lead development of key partnerships with new and existing stakeholders, commercialisation of services, and lead the communications and marketing strategy. The post holder will lead the Business Development Team, developing collaborative partnerships and leadership as part of the SLT and by supporting the Leeds Mind Board of Trustees.  You should have excellent commercial awareness, communication and interpersonal skills, drive and commitment to promote and deliver innovate high quality provision and experiences for people with mental health difficulties.

The Business Development Director will set a clear strategic plan for growth, leading our tendering and partnership processes to fulfil our strategic objectives and maximise our impact. In collaboration with CEO  and SLT, you will inform the strategic direction and deliver against key performance indicators in creating a progressive and agile culture. You will lead the implementation and development of income generation, developing and implementing strategies to drive all income streams to drive growth. You will develop a pipeline to maximise income from corporate partnerships, (including training), whilst looking at diversifying the portfolio to generate new business

Essential Skills and Experience:

• Proven experience/success in a leadership role in Charity Income Generation and sustainable business development
• Working knowledge of Charity Income Generation and regulations
• Good understanding of bid framework, commissioning, and tendering
• Experience of Third sector and charitable trusts
• Proven experience in devising, managing, and implementing a budget, financial modelling including meeting/exceeding targets.
• Development of business cases for new or expanded income streams, based on opportunities
• Developing and implementing income generation strategies
• Digital strategy and implementation
• Living our core values every day

Hours – 37 (30 hours would be considered)

Salary - £52,126-£54,242 per annum (pro-rata for part-time)

Contract – Permanent 

Closing Date: 22nd May 2024 (we reserve the right to close early if we receive sufficient applications)

The role is based at Clarence House, Clarence Road, LS18 4LB with hybrid working in place.
 

Successful candidates will be required to undertake a right to work in the UK check as well as an basic DBS check.  Leeds Mind is an Equal Opportunities employer.       

Reg charity number: 1007625

ABOUT THE ROLE

Essex & Herts Air Ambulance has an exciting opportunity for an Aviation Director to join the Executive Team and to be responsible for all aspects of aviation and other, non-clinical, operational activities.  Also, as part of EHAAT’s strategic plan to gain its own Air Operator Certificate (AOC) in late 2025, the Aviation Director will form and lead the new AOC team supported by our experienced AOC transition Programme Manager.  As the AOC Accountable Manager, they will be responsible for all aspects of the safe, compliant and effective operation of our 2 AW169 helicopters in their life-saving role.

ABOUT YOU

• An accomplished senior leader and manager, well-versed in general management in a relevant field with a proven record of high performance.
• An Executive Team member able to lead on the development and implementation of strategic plans and to advise on all aviation and related operational matters to enable EHAAT to best achieve its operational aims.
• A team player with exceptional communication skills and a talent for cultivating effective working relationships at all levels

ABOUT US

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!

We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.

Salary: £33,926 per annum (5 days)

Contract: Full or Part time available 4 or 5 days 

Location: Hybrid. The post holder will be contractually based at Hospice House,Kings cross London. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

 Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year) 
• Matched pension scheme up to 7% of salary 
• Support for staff with caring responsibilities
• Family-friendly culture 

 How to Apply: CV and supporting statement -using Hospice UK’s supporting statement document – see below 

 Closing date for applications: Wednesday 22 May, 5pm 

Interview dates: Wednesday 29 May and Thursday 30 May 2024. Interviews can take place in person in London or remotely via Zoom 

The Role: 

Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life. 

Since our launch in 2019, we've seen impressive growth, and now we need a talented account manager to help keep our clients happy and thriving. From NHS trusts and hospices to corporates, like Aviva and Deutsche Bank, you'll work with a diverse range of clients, so flexibility and tailored approaches are key. 

We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn.

Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme. 

The Team: 

We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.

Working together, we aim to support employers who need our workplace services, ultimately raising funds for hospices throughout the UK. 

The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy. 

Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.

Hospice UK: 

Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK. 

Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.

How to apply 

If you would like to apply for this role, please send the following documents to recruitment by Wednesday 22 May, 5pm 

• Your CV. Ideally in Word format. 
• A completed supporting statement form (link to new form) 
• A completed equalities monitoring form 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel 

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above 

Additional notes: 

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. 

Hospice UK is an Equal Opportunities Employer. 

The role

As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.

We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.

Who are we looking for?

The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.

A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development

Candidates should submit their CV and covering letter by 5pm on Sunday 28th January.

PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.

Whether it’s our pilots, fire crew or charity team, every member of our workforce has a vital part in providing London with our service. London’s Air Ambulance Charity offers a hybrid way of working with central London offices, continuous professional development, wellbeing packages and family friendly employment policies.

This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.

Who are we looking for?

You will be a determined and passionate individual who wants to make a real difference to critically injured patients in London. You will have experience in developing and delivering robust supporter engagement, acquisition and retention campaigns.

The purpose of the Senior Direct Marketing Officer’s role is to deliver and evolve the acquisition and retention strategy, inspiring the people of London to become long-term supporters of the Charity.

Working closely with the Senior Direct Marketing Manager, you will manage campaign activity, from briefing through to execution, as well as identifying opportunities for improvement within the programme, particularly with regards to retention and delivery of the supporter journey.

You will be responsible for multi-channel donor acquisition, retention, upgrade and cross-sell campaigns across digital channels, print, telephone and provide occasional support to our successful Face to Face programme. You will take ownership of the delivery of our supporter journey for our regular donors, cash, lottery and raffle players – with huge scope to make a big impact in this area.

The role is offered on a full time, permanent basis. Although the post is based at Mansell Street, LAA offers a hybrid working arrangement. 

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About Pancreatic Cancer Action:

Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever. 

Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding. 

With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.

Main responsibilities:  

• Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
• Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
• Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
• As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
• Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
• Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
• Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
• Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
• You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
• Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
• Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
• Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.

Income and targets

• Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
• Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
• Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
• Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
• Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
• Contribute to Pancreatic Cancer Action’s fundraising strategy.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with the responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team ensuring excellent IT service support to the organisation is a constant.

If you are an outward facing IT professional who is user and business focused wanting to contribute to our meaningful mission and can help deliver our ambitious strategy, we welcome your application.

What you will do:

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals.
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets.

What you will need:

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team.
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence.
• Strong analytical and evaluative skills.
• Ability to plan and prioritise a substantial programme of work.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

At The Scar Free Foundation, we’re a powerful team of five highly-motivated people who are spread across the UK. We’re looking for a Senior Trusts Fundraiser to join us in our mission to achieve a #ScarFreeFuture.

This role is for someone with at least two years’ experience of Trust fundraising. With your brilliant writing skills, you’ll know how to present complex ideas simply, make things concise, and enrich your work with creativity to make it persuasive for potential donors. 

-- Senior Trusts Fundraiser

-- £40,000 Annual Salary

-- Flexible, Home-Based Working

-- Permanent, Full-Time Role

About Us

The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for a Senior Marketing Executive to join our Marketing and Engagement team.

The Benefits

As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a supportive working environment.

• Salary: £37,133 per annum
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days plus bank holiday (prorated)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme and other support tools

The Role

Based at our Head Office in Basingstoke, Hampshire, and reporting to the Marketing Manager, you will deliver engaging, creative, data-driven marketing campaigns targeting our beneficiaries and supporters across the UK’s fire services community. You’ll achieve this by utilising all our available media channels including email, websites, direct mail, social media, on/offline advertising and events.

In this fast-paced and exciting role, you’ll be supporting teams across our Charity to promote our health and wellbeing services to the deserving people we support. You will also assist our fundraising teams to generate the income needed to fund the diverse range of services we provide to the fire family.

This role is subject to a Basic Disclosure and Barring Services Check.

About You

We’re looking for an enthusiastic marketer with experience delivering marketing campaigns that demonstrate a return on investment.

You will need to be confident communicator, calm under pressure and keen to evidence the success of your work through data analysis, you will be able to adapt your approach to suit different audiences and to translate marketing briefs and objectives into effective campaign activity.

Naturally creative and pro-active, this role would ideally suit someone who is keen to take the next step in their marketing career, who thinks on their feet to overcome challenges to deliver projects on-budget and on-time.

Please see the job description for a full outline of the role and organisational outcomes it contributes towards.

How to Apply

For more information about the Charity, please visit our website. To apply, please upload a CV and cover letter to our recruitment portal. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Contract Type

Permanent - St Giles Hospice Shops

Location

Kingstanding

Hours

37.5 Hours (5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days

Annual Salary

£23,166

Review Date

09/05/2024

As a Community Shop Manager for St Giles Hospice you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.

You’ll have great commercial skills, an understanding of why customer service is key and want to be part of a successful team. Ideally you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team. 

Reporting into a Regional Manager you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Regional Supervisor, available to provide encouragement and development of best practice.

The estate includes 22 shops and e-commerce operation with a turnover of approx. £3million which supports the overall income generation strategy.

Knowledge and experience

Essential

·Good standard of education in English and Maths

·Genuine interest in charity retailing/fashion

·Previous retail/charity retail management or supervisory experience

Desirable

·Local community knowledge

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Proven customer service skills.

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

Desirable

·IT and numeracy – Office365/Share point

Personal Attributes

·Strong communicator

·Good interpersonal skills.

·Good time keeping & strong work ethic

·Conducts themselves’ in a professional manner.

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Contract type

Permanent - St Giles Hospice Shops 

Location

Mere Green 

Hours

37.5 Hours (working 5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days 

Annual salary

£27,300

Review Date

09/05/2024

As the Community Shop and Online Manager for our flagship store in Mere Green you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have great commercial skills, an understanding of how online selling works and why customer service is key and want to be part of a successful team. Ideally, you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.

Reporting into a Regional Manager you will be responsible for ensuring that your store and the online store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide encouragement, training and development of best practise. 

Qualifications

Essential

·Good standard of education in English and Maths 

Knowledge and experience

Essential 

·Genuine interest in charity retailing/fashion 

·Previous retail/charity retail management or supervisory experience 

Desirable 

·Local community knowledge 

·Experience in E-commerce operation, ideally in charity retail 

Values

Exhibits our hospice values and behaviours

Skills

Essential 

·Proven customer service skills. 

·Flexible and be able to adapt to change on a daily basis 

·Able to complete physically demanding work in the form of standingfor long periods and moving stock 

Desirable 

·IT and numeracy – Office365/Share point 

Personal Attributes

·Strong communicator

·Good interpersonal skills. 

·Good time keeping & strong work ethic

·Conducts themselves’ in a professional manner.

·Good organisational skills 

·Inclusive and diverse in their approach 

·Empathetic 

·Team Player 

·Able to work under pressure 

·Collaborative

·Ambassador for St Giles Hospice 

Other requirements

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

The estate includes 22 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy. 

The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to lead and develop the Supporter Relations Team to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters.

This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system. They will also maintain positive working relationships with all internal and external stakeholders, and contribute to continuous improvement both within the team and the wider organisation.

Interviews expected to take place on Monday 3rd June.