Arts, Culture And Heritage Jobs
Harris Hill are delighted to be partnering with Burgh House in their search for an Operations Manager.
Location : Hampstead, London
Salary : £45,000
Burgh House is a Grade 1 Listed historic house in Hampstead, North London. As part of its activities as a registered charity there is a public programme of art and historical exhibitions, and cultural and community events. These are made possible by a busy schedule of private/commercial and public hire, being a popular venue for weddings, parties, filming, lectures and talks, well-being classes etc.
As Operations Manager, you will be responsible for overall efficient and smooth House management operations, front of house and behind the scenes. This includes premises inspection and oversight, facilities management and maintenance, security, health and safety, fire safety etc. Working closely with the Director, you will develop special infrastructure improvement projects and identify contractors, consultants, costings and quotes. The role is also responsible for Visitor Experience operations and Volunteer management - optimising visitor experience and relationships, and ensuring appropriate House appearance.
The successful candidate will have experience in operational management in a similar organisation, or with clearly transferable skills and an understanding and workplace experience of physical building infrastructure management. Experience with visitor services management and its basic principles is key, alongside experience of developing and managing planned maintenance and minor works contracts, and some hands on maintenance where possible. Knowledge of Health and Safety, fire safety, security, emergency planning management is a must and either knowledge of am interest in historic building conservation (and wider arts and heritage), and environmental sustainability is essential.
If you would like to receive further information, including the full job description and how to apply, please do get in touch.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics .
Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association’s Best Small Museum of the Year award and welcomed over 100,000 visitors
OUR VISION To progress Britain’s understanding of itself by giving queer stories and experiences their rightful place.
OUR MISSION Queer Britain works to Reclaim and Preserve queer people’s stories and objects and Inspire by celebrating and educating about LGBTQ+ lives, impact and culture.
OUR VALUES We are Open - everyone is welcome and respected. We are Courageous - we act with boldness and seek out the truth. We are Connected - we are collaborative and connected to culture
Your aim will be to support the Museum Director with raising around £500,000 per year from charitable sources.
Person Specification:
- An outstanding fundraiser, with a track record of securing four and five figure donation.
- A fundraising professional, experienced in working within at least one of the main areas of fundraising: membership, individual donors, grant-makers or corporates.
- Someone committed to providing outstanding, engaging and exciting donor & sponsor stewardship.
- Someone able to build positive relationships with internal and external stakeholders, including Museum staff, guest artists, visitors, volunteers and board members.
- Someone excited about the prospect of working a cultural organisation with inclusive storytelling at the heart of everything we do.
Role Description:
Research and Prospecting - Working alongside the Director, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.
Pipeline Management - Using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.
Cultivation - Using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meetings with key Museum staff, workshop visits and private dinners
Making the ask - You will be fearless in asking people to support the Museum, and will support the Museum Director with pitching to companies and writing grant applications.
Stewarding and Reporting - You will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programme that entertains, engages, and encourages renewal.
Queer Britain is the UK's first and only LGBTQ+ Museum, for all, and we opened in our beautiful heritage space in Kings Cross, London in 2022.
The client requests no contact from agencies or media sales.
A leading cultural, social change organisation is looking for two Fellowship Growth and Partnerships Officers.
Location: London. Hybrid working (3 days office-based)
Salary: £30,000 – £32,000
As Fellowship Growth and Partnerships Officer you will be responsible for delivering the growth and development of the organisations network of over 31,000 Fellows in line with the overarching operational strategy. This involves promoting Fellowship internally and externally through events, presentations, responding to enquiries effectively, generating leads, and delivering digital recruitment campaigns.
One Fellowship Officer will focus on recruitment through internal and external events. The other will focus on communications and recruitment campaigns.
Key responsibilities include:
- Achieving individual and team recruitment targets by recruiting on a rolling basis suitable individuals for Fellowship.
- Leading on specific recruitment sources to bring in new Fellows, particularly through internal and external events, other engagement opportunities, and digital recruitment campaigns.
- Acting as a point of contact for prospective Fellows, being able to outline in a compelling and confident manner the value of the organisation’s Fellowship to different audiences (including by emails, phone calls, face to face or virtual meetings).
- Managing and delivering webinars and events for those interested in hearing more about the Fellowship, to convince them to join.
- Using the CRM system (Salesforce) and reporting software (Power-Bi) to track and monitor Fellowship recruitment, drawing on data to measure success of different approaches and make decisions about priorities.
- Working across multiple platforms (Salesforce, Eventbrite, Pardot, SharePoint) to coordinate Fellows and team administration, including keeping records up to date, running reports and ensuring a positive Fellowship.
The successful candidate will have experience in persuading others to take an action through one-to-one conversations and public speaking, whether in sales, marketing, campaigns or another capacity and will be comfortable working to targets, particularly relating to growth or income. Excellent networking skills and the ability to engage new people effectively at events is crucial, as is the ability to think creatively and be able to spot and take advantage of opportunities. Finally, you must have strong data inputting skills and confidence with a broad range of IT systems/the ability to quickly pick up new systems and technology.
If you’re an entrepreneurial self-starter who can work productively in a group setting and are looking for an opportunity to put your strong persuasive and excellent interpersonal skills, then please do get in touch!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Head of Fundraising is an exciting new role developed for the Society to increase fundraising and develop additional income streams to enhance the sustainability of the Society. They will help deliver the Transformation Plan, an exciting new project for Scotland’s oldest learned antiquarian Society to help deliver the Society’s vision: “Scotland’s past is for everyone to research, share, enjoy and protect, home and abroad”.
The Transformation Plan includes the acquisition and redevelopment of a B-listed building in central Edinburgh to co-create the most inclusive, low-carbon and heritage-rich space to work, visit and participate. This will become a heritage hub for Scotland’s past, helping to bring heritage alive for a wide range of public audiences. This role will provide the necessary vision, leadership, and fundraising skills which will enable the Society to achieve its fundraising targets and enhance its development program.
They will be an effective fundraiser and key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision.
Initially on a 2.5-year fixed term contract, with the possibility of extension subject to funding, the post will work as part of the senior management team and liaise directly with staff, Councillors (trustees), members (known as Fellows) and other organisations and individuals to ensure the successful delivery of their responsibilities.
The post will have the following immediate priorities:
· Helping develop and submit a major stage one Development Phase National Lottery Heritage Fund (NLHF) grant application in collaboration with the Director and others, creating an engaging and successful proposal and case for support (part of an overall c£6m Transformation Plan project)
· Development and delivery of a major fundraising campaign based on personal giving, grant applications and other fundraising activities
· Working with staff and Councillors to develop the required transformation of the Society to deliver maximum public benefit in line with the Society’s vision and mission
· Line managing staff as required
Main Responsibilities
Strategy and planning
· Development and delivery of a fundraising campaign (including grant funding, individual and organisational donations, and other fundraising activities) for a c£6m project, setting targets in collaboration with the Director and meeting them, creating engaging and successful proposals and cases for support
· Lead the annual fundraising planning process to produce effective strategies to achieve income targets across a range of revenue streams
· In cooperation with the Director, lead the development of a long-term fundraising strategy to achieve agreed long term Society goals and vision
· Identify new potential income streams and produce strategies to access these funds
Fundraising
· Build and manage an effective fundraising team (across the Society staff and volunteers as required) that delivers fundraising income meeting set targets
· Oversee the management of a grant and trust income programme, supporting staff as necessary and ensuring production of effective, high-quality proposals and reports
· Oversee the management of an individual giving programme, supporting staff as necessary and ensuring production of effective, high-quality donor development and reports
· Lead on development of new funding streams
· Develop and maintain effective supporter journeys for the development of relationships and retention
Senior Management
The Head of Fundraising is a member of the Society’s Senior Management Team (SMT) and as such the post-holder will be expected to play a proactive role in the management of the Society including:
· Organisational strategic planning and development
· Income and expenditure budget planning and management
· Advising members of SMT on the availability of funds and the viability of obtaining funds to support initiatives
· Contribute to leadership decisions on all aspects of policy, development and organisation
· Playing a significant role in the preparation, implementation and monitoring of Society strategy and action plans
· To participate as an active member of the SMT, attending meetings and producing reports as required
· Attending Finance, Audit and Risk Committee meetings to report and give advice on fundraising matters
· Attending and participating in Council (trustee meetings) and producing reports as required
· Contribute to establishing and delivering on the core values of the Society
· Attend and participate in relevant events
A full job description is available.
Person Specification
The Head of Fundraising will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. They will be a key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision. As such they will need the following:
Requirements - essential
· At least three years’ experience in a similar role
· Demonstrable record of major capital fundraising leadership and delivery, ideally within a charitable organisation but others will be considered
· A track record of successful fundraising, including sizeable NLHF applications
· Experience of utilising the strength of an organisational brand for charity/business development
· Proven track record of meeting challenging income targets
· Proven ability to build, manage and develop key stakeholder, client and donor relationships including developing and managing individual donors and development of legacy giving
· Experience of developing and implementing strategic and business plans
· Strong leadership skills
· Track record of bringing innovative creative thinking and fresh ideas to an organisation and/or its services
· Knowledge of the fundraising environment including regulations around due diligence and compliance
· Knowledge of a range techniques and disciplines which will support the cost-effective generation of income for the Society
· Excellent interpersonal and networking skills
· Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently to a diverse range of audiences
· Ability to secure Senior Management and Board approval for strategy
· Demonstrable ability to evaluate the type of initiatives and programs within the scope of the post and initiate, develop and deliver new initiatives that build on their successes
Aptitude
· Inclusive management style with experience of line management
· Ability to work flexibly, including occasional weekend and out-of-hours work
· Strong commitment to the values and ethos of the organisation
· The ability to drive and embed lasting change
· Highly self-motivated and able to work autonomously, take initiative, make decisions and achieve ambitious targets
· Demonstrable commitment to inclusive working, ensuring equality and valuing diversity
Requirements - desirable
· Experience of working in a charitable organisation
· Experience of working in a membership organisation
· Experience and understanding of working with heritage organisations
· Understanding of the main issues facing the heritage sector
· Entrepreneurial outlook
· Experience of matrix management
· Evidence of Continued Professional Development relevant to the role purpose and level
Further Information
This post is an initial 2.5-year (30 month) full-time contract which will be extendible subject to funding. There will be a short probationary period during which time your skills and suitability for the position will be assessed. Development of fundraising for the Transformation Plan will be the immediate priority. A lot of work has already been undertaken by the Society in preparing for an NLHF application as part of this, but the skill and experience of this post will ensure it has the maximum chance of success. This will include liaising with others, including NLHF staff and our consultants, the More Partnership.
The tasks and role will develop in line with the requirements in that application and the implementation of the Transformation Plan and will be reviewed after the submission of the initial NLHF bid. However, the core responsibilities will remain the development and delivery of successful fundraising strategies, increasing income to the Society.
The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply.
A full job description is available.
The Society of Antiquaries of Scotland
The Society has been around for over 240 years, actively supporting the study and enjoyment of Scotland’s past, ensuring everyone to research, share, enjoy and protect its heritage, home and abroad. We are now looking to contract a new role created to help us enhance the organisation and increase its sustainability into the future.
What we do
The Society of Antiquaries of Scotland is a heritage charity (SC010440) with global membership providing expertise, support and resources to enhance and promote the understanding and enjoyment of Scotland’s past. It empowers and facilitates research and innovation, advocating as an independent voice for heritage, and sharing knowledge of the past with everyone. For more information please refer to our website.
Submit a full CV and covering letter outlining how your experience, skills and knowledge meets the requirements (no more than 2 sides of A4) by the closing date.
Shortlisted candidates will be interviewed in person in Edinburgh. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but no detailed feedback will be possible.
Closing date: Midnight on Sunday 1st December 2024
Interviews: Wednesday 11th December 2024
Become part of something historic!
The client requests no contact from agencies or media sales.
Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK
Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025
Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.
The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.
Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.
Responsibilities:
Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.
Finance and Fundraising:
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Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.
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Support budgeting, financial reporting, and planning with the Director.
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Monitor charity management accounts, project income, and expenditure.
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Manage year-end accounts, filing with the Charity Commission, and Company House.
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Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.
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Ensure provisional figures are submitted to various funders and entities
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Write narrative report to go alongside financial report for year end accounts
Board and Senior Management Team:
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Support the Director in preparing Board papers
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Support SMT meetings and assist the Board with reminders and actions
- Update the Risk Register every 6 months according to updates agreed at Board meetings
HR and Policy:
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Lead on HR activities, annual leave, TOIL, pensions, and contract administration.
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Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.
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Manage temporary staff and freelancers, and update HR policies as needed.
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Lead on the annual team training programme and supporting team with individual
training ambitions
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Support all staff with wellbeing needs and help address issues with individual wellbeing.
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Organise team training, away days, and foster a positive team culture.
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Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote
inclusive work practices.
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Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents
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Support with Activity Planning
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Support with any placements/internships
- Organise annual DBS checks for all staff
IT:
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Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.
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Oversee CA website management including updates and resolving issues as needed with the web developers
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Communicate any server or IT issues promptly with the team
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Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:
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Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.
Office Management:
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Manage office logistics, filing, GDPR compliance, and health and safety.
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Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed
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Manage insurance renewal and any issues with insurance throughout the year, including
additional insurance premiums / cover and any claims
Required Experience:
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Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
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Strong financial literacy and experience managing budgets.
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Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.
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Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture
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Ability to handle sensitive and confidential staff and organisational information
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Excellent organisational and project/task management skills.
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Strong written and verbal communication skills.
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Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.
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Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.
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Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.
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Passionate about organisational planning and supporting teams to operate at their best.
Desirable Experience includes:
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Lived experience of displacement
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An interest in/passion for arts and migration
Values and Beliefs underpinning our work
Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.
Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.
We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.
How To Apply
Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).
Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:
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An up-to-date, comprehensive CV
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Covering letter (max one page) outlining how you meet the role and person specification criteria
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A completed Equality Diversity Form. Please download, complete and attach to your application form.
We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.
We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.
Supporting and producing the arts by / about migrants and refugees, to ensure that their contributions are recognized and welcomed in British culture.
The client requests no contact from agencies or media sales.
As our new Head of Museum Service, you will ensure we continue to serve our vibrant and diverse community!
Location: Gunnersbury Park Museum, London
Closing date: 9 a.m. Monday 25th November
Who we are.
Gunnersbury Museum & Park Development Trust exists to provide community benefit including the advancement of education and promotion of social welfare by the effective management, conservation and interpretation of the Gunnersbury Park Museum collections.
As the Head of Museum Service, you will play a key role in planning and delivering high-quality, accessible museum services that meet the needs of the vibrant and diverse Ealing and Hounslow boroughs.
About the role.
With this breadth of our community in mind, the Head of Museum Service is responsible for developing and implementing the Gunnersbury Museum Service’s Forward Plan, which focuses on community participation, exhibitions, and audience engagement.
The aim is to achieve measurable outcomes that advance education and encourage underrepresented groups to participate in museum services and events, which are also key to sustaining the organisation’s prestigious NPO status.
The Head of Museum Service oversees the integration of digital technologies to enhance the management, care, and public access to Gunnersbury’s collections and heritage assets. Working closely with the Senior Curator, you will ensure the highest standards in conservation, management, and interpretation of the museum collection and update relevant policies and emergency plans.
Managing and supporting the Formal Learning Manager to deliver educational programmes, and the Community Programmes Officer to foster partnerships that strengthen community engagement, you will collaborate with the fundraising team to secure grant funding and sponsorship opportunities. Ensuring compliance with national standards, such as ACE Accreditation, is also a key responsibility.
Internally, the Head of Museum Service will build strong relationships with senior colleagues to support the overall management of the Museum and Park, ensuring Gunnersbury is well maintained and operates efficiently.
You will lead the curatorial team in procuring and managing external consultants and contractors to uphold high collection management standards and establish a robust system for impact assessment and key performance indicators (KPIs), culminating in an annual Impact Report for the museum service.
Externally, this role is central to developing strategic partnerships at regional and national levels to expand the museum’s reach and impact. As Head of Museum Service, you will closely collaborate with the Head of Estates and Major Projects to ensure a safe and high-quality visitor experience throughout the various exhibits and collections. Working with marketing and communications teams, you will work to engage priority audiences and build strong relationships with stakeholders through consultations and events.
In terms of general management, the Head of Museum Service is accountable for effectively managing budgets and pursuing income generation through grants and participatory programmes. You will oversee the museum’s curatorial, marketing, communications, and community engagement functions, run team meetings, conduct professional development reviews, and motivate staff and volunteers.
Well-networked and connected, you will take pride in staying updated on best practices in the heritage sector, driving quality improvements to enhance visitor and participant experiences.
Benefits.
- 25 days holiday entitlement + bank holidays
- Hybrid working, flexible-working
- Pension scheme
- Discount in Museum Giftshop
- Discount at Leisure Centre
- Seasonal organic vegetables from the community garden
- Office situated in a beautiful grade II* listed building in a heritage park
- All our salaried staff are invited to join Simply Health, paid for by the organisation
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest.
Applications for this role close at 9 a.m. Monday 25th November.