It Support Jobs

Head of Finance and Internal Operations | up to £62,000 + benefits

Permanent | Croydon – Hybrid Working

A truly inspiring place to work, Young Roots partners with young refugees and asylum seekers aged 11-25 (mostly alone in the UK without their families) to improve their wellbeing and fulfil their potential. With a dedicated team providing life-changing services including intense one-to-one casework, English language mentoring, and access to specialist therapeutic and legal advice, Young Roots are proudly celebrating their 20th anniversary. 

Using their years of frontline work and deep understanding of the challenges faced by young refugees and asylum seekers, Young Roots are now focusing on campaigning and influencing policy to bring about positive change. The Head of Finance and Operations will support significant growth and associated transformation of their Finance and Operations to underpin their ability to provide these vital services to support young refugee’s increasingly complex needs.

Reporting to the CEO and leading a team of 5, the Head of Finance and Internal Operations is a critical leadership role providing advice and analysis to the Board and its Committees. This role will drive the vision and direction of Young Roots as a member of the Senior Leadership Team and will have a focus on Finance, with an oversight of HR, IT and Facilities. This role offers a rare opportunity to contribute at a big-picture strategic level, whilst maintaining the ability to manage their finances in a hands-on way for a genuinely amazing charity.

Key Responsibilities:  

• Leadership: As part of the Senior Leadership Team, support the CEO to develop, implement, and drive the vision and strategy for Young Roots; Develop and lead a first-class Finance and Operations Team; Support the SLT in its decision-making by providing expert analysis across finance, governance, HR, IT, risk, and facilities perspectives.  
• Finance & Planning: Provide robust financial governance and long-term financial planning; Lead financial reporting, production of management accounts, budgeting, reforecasting, and cashflow monitoring; Partner with Head of Fundraising and the SLT to ensure income generation and fundraising strategy is fit-for-purpose; Ensure statutory responsibilities are delivered in compliance to charity SORP; Lead the audit process; Ensure finance systems and controls are fit-for-purpose; Manage all contracts, ensuring services and bids are valued robustly and reflect ROI; Manage payroll; Ensure funding partners receive insightful financial reporting.
• HR: With the CEO and HR Manager, develop and implement a DEI and Wellbeing strategy; Ensure HR policies and procedures are fit-for-purpose, including ER, recruitment, and H&S.
• IT: With IT Consultant, develop and lead the implementation of IT and Digital Transformation strategy; Ensure database and day-to-day IT support is in place; Act as Data Officer.
• Premises: Oversee facilities function; Lead on lease and building issues; Support CEO, SLT, and Trustees with premises options and represent Young Roots with landlord and agent; Ensure all facilities including IT, office space, and utilities are fit-for-purpose and compliant.

What you’ll offer us:

• Qualified Accountant. Track-record of providing financial information, annual reports & accounts to Senior Leaders, Board and Trustees within the charity sector
• Hands-on and strategic. Ability to think strategically about the future director of the charity and translate that vision into a financial strategy and operational plans and changes. Ability to communicating effectively to Trustees and operations staff
• Ambition. Young Roots are open to someone stepping into their first SLT role.  
• Leadership. Ability to contribute to a values-based and ambitious culture and experience motivating, and empowering staff
• Charity Expert. Strong knowledge of SORP, and expertise in restricted fund accounting.
• Audit leadership
• Desire to oversee HR, Facilities, and IT functions.
• First-class collaboration, time-management, and communication skills, with the ability to work autonomously with strategic guidance from the CEO  
• Ability to visit the King's Cross and Brent offices / activities on a monthly basis and a monthly all-staff away day in central London.
• Ability to attend Saturday morning Board meetings 6 times per year.

What we’ll offer you:

• 25 days annual leave (rising to 28 with length of service) + bank holidays, and closure days over Christmas and New Year
• Hybrid and flexible working
• 5% employer pension contribution
• Sabbatical, enhanced maternity leave, special leave, and sickness policies
• Range of generous policies to support wellbeing and promote DEI.

Application Process:

• Although the closing date is Monday 3rd March, CVs will be reviewed on an ongoing basis so early applications are encouraged.
• Young Roots interviews are planned to commence from Monday 17th March.
• Pro-Recruitment group are acting on a retained basis for this role, and Young Roots kindly request all enquires, and contact, is via Pro-Recruitment. Any third-party enquiries will be forwarded to Pro Recruitment.

The Support Services team is integral to ensuring the success of ACN (UK). From managing the ACN offices, to providing all the back-office functions, Support Services enables the rest of the organisation to fulfil its operational objectives.

The Support Services Administrator will be responsible for managing invoices, handling post and couriers, providing hospitality services, assisting with procurement, booking rooms and spaces, overseeing facilities, assisting with event preparation, maintaining documentation, and supporting various systems.

Senior Data Manager

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments: Corporate Planning
Home Palace: Hampton Court Palace
Status: Established/Permanent
Salary: £63,319
Salary Rate: Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. 

We are embarking on an ambitious transformation to harness the power of data and analytics to enhance decision-making, strategic planning, and operational effectiveness. As part of this vision, we are recruiting for four key roles that will play a crucial part in shaping the future of data at HRP: Senior Data Manager, Data Engineer, Business Intelligence Analyst, and IT Business Analyst/Project Manager. 

Together, these roles will help HRP transition towards a more data-driven culture, ensuring that data is accurate, accessible, and aligned with our strategic goals. If you are passionate about data, collaboration, and driving meaningful impact through insights, we invite you to explore these exciting opportunities 

As part of this pioneering team, the Senior Data Manager will play a key role in shaping and driving data transformation efforts, including the implementation of a new data operating model, the development of a data warehouse, and the mainstreaming of advanced analytics. By helping to establish the foundations of HRP’s long-term analytics strategy, you will be at the forefront of efforts to develop a culture of data-driven decision-making across the organisation.

About the role 

The Senior Data Manager will lead the central data team, overseeing data strategy, governance, advanced analytics, and the data warehouse. This role involves driving the strategic development of HRP’s data landscape, with a focus on ensuring data is leveraged to support business decisions and building a data-driven culture across the organisation. To succeed in this role, the roleholder will: 

• Lead the design, development, and execution of HRP’s data strategy, aligning it with organisational goals.
• Provide strategic oversight on data governance, data security, and advanced analytics.
• Champion data-driven decision-making across the organisation, fostering a culture that integrates data insights into strategic and operational processes.
• Develop and implement robust data governance frameworks, ensuring compliance with GDPR and other regulations.
• Mentor and manage a team of data professionals, fostering their technical and professional growth.
• Build and maintain cross-functional relationships to align data strategies with business needs and promote collaboration. 

Benefits include 

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits 
• Staff discounts and membership to all palaces 

Person Specification

Essential Skills: 

Leadership & Strategic Vision 

• Demonstrated experience leading a data team, driving data initiatives, and aligning technical projects with organisational strategy.
• Proactive approach to identifying opportunities to improve data usage and management, with the ability to lead and coach teams through transformation. 

Technical Expertise 

• In-depth understanding of data warehouse architecture, data governance, and data security frameworks.
• Experience with cloud platforms such as Azure, AWS, or GCP, and familiarity with data warehousing tools like Snowflake, Amazon Redshift and Azure Synapse. 
• Collaboration & Communication 

Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders and build strong relationships across departments. 

Experience: 

• Minimum of 5 years of leadership experience in a data management or strategy role.
• Proven experience implementing data governance frameworks and developing data-driven cultures in complex organisations. 

Closing date: 23:55pm 2nd March 2025

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. 

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background. 

REF-219795

Business Intelligence Analyst

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments: Corporate Planning
Home Palace: Hampton Court Palace, HM Tower of London
Status: Established/Permanent
Salary: £50,630
Salary Rate: Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. 

Historic Royal Palaces (HRP) is embarking on an ambitious transformation to harness the power of data and analytics to enhance decision-making, strategic planning, and operational effectiveness. As part of this vision, we are recruiting for four key roles that will play a crucial part in shaping the future of data at HRP: Senior Data Manager, Data Engineer, Business Intelligence Analyst, and IT Business Analyst/Project Manager. 

Together, these roles will help HRP transition towards a more data-driven culture, ensuring that data is accurate, accessible, and aligned with our strategic goals. If you are passionate about data, collaboration, and driving meaningful impact through insights, we invite you to explore these exciting opportunities 

As part of the central planning team, the Business Intelligence Analyst will work closely with all areas of the organisation to understand performance and support data transformation efforts in the development of a data-informed culture. 

About the role 

The Business Intelligence Analyst will play a key role in HRP’s efforts to measure and monitor its progress towards achieving its strategic goals and its use of data to drive planning and decision making. They will manage the development of tools, reports and dashboards to track key metrics and present and interpret data for a variety of audiences. 

This role will:

• Define and establish key metrics, addressing data quality challenges, and where required, design new data acquisition methods. 
• Collaborate with colleagues across HRP’s key business areas, to develop actionable insights that support HRP’s leadership team in measuring organisational impact, fostering data-informed decision-making, and monitoring overall organisational health.
• Collaborate with the new central data team to develop and implement the new data operating model for the charity. 

Benefits include 

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits 
• Staff discounts and membership to all palaces 
• Person Specification

Essential Skills: 

• Advanced analytics, such as predictive modelling or data science techniques. 
• Familiarity with data governance processes and frameworks.
• Knowledge of organisational performance metrics and methods for monitoring operational and cultural initiatives.
• Ability to work with others across teams to gather requirements and work together to design data communication tools.

Experience: 

• Demonstrable experience in a data-focused role, with a track record of delivering impactful insights and solutions. 
• Experience designing and implementing dashboards and reports for senior stakeholders. 

Closing date: 23:55pm 2nd March 2025

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. 

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background. 

REF-219794

Data Engineer

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments: Corporate Planning
Home Palace: Hampton Court Palace
Status: Established/Permanent
Salary: £50,630
Salary Rate: Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. 

Historic Royal Palaces (HRP) is embarking on an ambitious transformation to harness the power of data and analytics to enhance decision-making, strategic planning, and operational effectiveness. As part of this vision, we are recruiting for four key roles that will play a crucial part in shaping the future of data at HRP: Senior Data Manager, Data Engineer, Business Intelligence Analyst, and IT Business Analyst/Project Manager. 

Together, these roles will help HRP transition towards a more data-driven culture, ensuring that data is accurate, accessible, and aligned with our strategic goals. If you are passionate about data, collaboration, and driving meaningful impact through insights, we invite you to explore these exciting opportunities 

As part of this pioneering team, the Data Engineer will play a key role in shaping and driving data transformation efforts, including the implementation of a new data operating model, the development of a data warehouse, and the mainstreaming of advanced analytics. By helping to establish the foundations of HRP’s long-term analytics strategy, you will be at the forefront of efforts to develop a culture of data-driven decision-making across the organisation.

About the role 

The Data Engineer will manage the development, optimisation, and maintenance of HRP's data infrastructure, including the data warehouse, ETL/ELT processes, and supporting advanced analytics workflows. The role holder will be responsible for designing scalable data pipelines that ensure the seamless ingestion and transformation of data to support all reporting, analytics, and custom data models.  To succeed in this role, the roleholder will: 

• Design, build, and maintain ETL/ELT pipelines to integrate data from multiple systems.
• Lead the implementation and optimisation of the data warehouse, ensuring high performance and scalability.
• Contribute to the design and evolution of the data warehouse architecture, working closely with the data manager to ensure alignment with organisational needs.
• Collaborate with the Data Manager and Analyst to enforce data governance standards and develop advanced analytics models.
• Continuously test and optimise data pipelines, applying best practices in CI/CD.
• Manage the data infrastructure codebase using version control systems like GitHub. 

Benefits include 

• Hybrid working 
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits 
• Staff discounts and membership to all palaces 

Person Specification

Essential Skills:

Technical Expertise 

• Strong proficiency in SQL and Python, with proven experience developing and optimising ETL/ELT pipelines in large-scale environments.
• Experience with data warehousing tools (e.g. Snowflake, Amazon Redshift Azure Synapse) and cloud platforms like Azure, AWS, or GCP. 
   

Proactiveness & Logical Thinking 

• Able to bring structure and logical processes to unstructured data environments, designing efficient data solutions that align with business needs.
• Self-starter who can work independently to identify areas for improvement in data pipelines and infrastructure. 

Experience: 

• Minimum of 3 years' experience in a data engineering role, with responsibility for managing large data ecosystems. 
• Proven experience with data pipeline performance tuning and data infrastructure optimisation. 

Closing date: 23:55pm2nd March 2025

If Applicable: We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. 

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background. 

REF-219796

Can you be an effective Ambassador for a great Carers organisation with a supportive and encouraging small team?

 Are you enthusiastic, self-motivated, highly organised with excellent communication, IT and administration skills?

Would you like to work for a well-respected local charity in Manchester?

 Do you want to make a difference to unpaid Carers and their families?

The Regional Support Officer ensures the efficient operation of the regional team, supporting day to day administration and related internal and external services. They are also the first point of contact in the region so will provide excellent customer care in providing support and information for people living with, and affected by, diabetes.

As Regional Support Officer you will provide full administrative services to a team that is geographically dispersed across the region with a regional office based in Taunton. You will manage office logistics, financial process and ensure compliance with organisational policies regarding GDPR, health and safety, including undertaking risk assessments. You will support the set up and delivery of both face to face and online events. Crucially as first point of contact for the team you will provide excellent customer service to members of the public.

As Regional Support Officer you will be self-motivated with the ability to prioritise a varied workload. You will have proven experience of office admin systems, excellent IT skills, including use of CRM/data management systems and online platforms. You will be someone who can work effectively with colleagues, understanding their administrative needs and responding positively. You will have experience of organising online and face to face events. You will have excellent customer service experience and able to engage with a diverse range of people and be willing to travel across the region to support events and other activity.

We are looking for a Team Leader to join our team.

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Do you have the skills to lead a team?

Do you have experience and skills of producing analytical reports. This will relate to information gathered regarding both insight and experiences of individuals and groups of people with protected characteristics.

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home based and have the ability to travel occasionally?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

 What we are looking for:

· Leadership ability with proven skills in leading and supporting a staff team

· Experience of producing analytical reports

· Excellent communication skills, people skills, enthusiasm and a positive attitude

· A good working knowledge of the health and social care infrastructure including regulation.

· An ability to manage and prioritise a demanding workload.

· Proven administrative skills, use of IT software and programs.

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

We are looking for a proactive, organised, and detail-oriented Finance & Operations Administrator to join our dedicated Operations Team.

This is a varied and hands-on role, responsible for ensuring the smooth running of our finance, office, and building management operations. You'll work closely with all departments, our outsourced partners, and key stakeholders to support the daily functioning of the Society.

Key Responsibilities

Finance Support

• Prepare weekly payment packs for review by our outsourced accountants.
• Process invoices, expenses, and bank credits, ensuring correct authorisation and coding.
• Manage credit card expenses and out-of-pocket expenses via our online platform.
• Assist with debtors, creditors, and quarterly reviews with outsourced partners.
• Support the annual financial audit and maintain organised financial filing systems.

Office Administration

• Oversee office cleanliness and liaise with Facilities Management Receptionist as needed.
• Coordinate room setup, catering, and staff meetings.
• Maintain office supplies, stationery, and consumables, ensuring they are stocked and within use-by dates.
• Manage the Business Trainline platform and liaise with suppliers to review pricing.

Health & Safety

• Assist with Health and Safety administration, ensuring compliance with regulations.
• Act as a Fire Marshal and First Aider, conducting regular checks and maintaining supplies.
• Conduct monthly building health and safety checks and manage risk assessments.
• Provide health and safety inductions for new staff and contribute to policy development.

Building Management Assistance

• Support facilities management projects and liaise with contractors to resolve issues.
• Maintain key logs, coordinate building access, and manage handyman requests.
• Prepare tenant rent and service charge invoices and provide building inductions for new staff.

Key Attributes

• Proven 3+ years of experience in an administrative role, ideally in a similar environment.
• Strong organisational skills with attention to detail and the ability to prioritise effectively.
• Proactive and self-motivated with excellent communication skills.
• Proficient in IT, especially Excel, and experience using online expense platforms.
• Flexible and able to manage tasks under pressure while maintaining a high standard of work.

What We Offer

• Competitive salary and benefits package.
• A friendly, supportive and collaborative work environment with room for personal and professional growth through our training opportunities.

The Physiological Society is an equal opportunity employer. We are committed to actively promoting equality, diversity and inclusivity, creating an inclusive environment for all employees.

How to Apply
If you're a proactive and organised individual with proven administrative skills, we'd love to hear from you. Please submit a cover letter outlining why you’re the ideal candidate for this role

Please do not apply  if you do not have the legal right to work in the UK.

The application deadline is 28 February but we reserve the right to interview strong candidates as they arise.

Position Summary

BGCI is seeking to appoint an experienced, committed, passionate, and self-driven Director of Operations to ensure an effective and resilient BGCI by providing strategic oversight and hands-on delivery of BGCI’s operations including communications, IT, membership, and the services we provide to members.

Job Purpose:

To provide strategic direction to the organisation’s operations to ensure an effective and resilient BGCI including project co-ordination, finance, IT, communications, membership services, and other operational areas.

Location:

BGCI Offices, Kew, London (flexible working arrangements possible)

Remuneration:

£50,000 - £55,000 dependent on level of expertise (experience, education, training), and performance related to budget management, people management and other measures.

About BGCI

Botanic Gardens Conservation International (BGCI) is a membership organisation and a global network for plant conservation located in Kew, London with regional bureaux in China, Kenya, Singapore, and the USA. Our membership comprises over 900 botanical institutions working in plant conservation - botanic gardens, arboreta, NGOs, restoration organisations, government, and universities - in over 120 countries all around the world. We work with this extensive network of members, and the wider conservation community, to use our collective knowledge and hands on expertise to reverse the threat of extinction facing plants and to secure plant diversity for the well-being of people and the planet.

BGCI coordinates efforts to enhance regional networking and scale up technical networks by facilitating, coordinating, and supporting the consolidation and functioning of botanic garden networks.  BGCI’s mission is to mobilise botanic gardens and engage partners in securing plant diversity for the well-being of people and the planet.

BGCI’s goal is that botanical organisations in our network will play a critical role in preventing plant species extinctions and create a more sustainable planet. BGCI’s work towards achievement of the goal can be broken down into the following work streams: Saving Plants, Inspiring and Leading People, Sharing Knowledge and Resources, Addressing Global Challenges through Public Engagement and Education, and Ensuring an Effective and Resilient BGCI.

Person Specification

Candidates for this post will have a proven record of accomplishment working for a charity or environmental organisation, preferably in conservation or science. The post holder will demonstrate sensitivity to complex, multicultural and multinational institutions and structures.

Application Process

Interested applicants should submit a CV and a cover letter of two pages maximum, explaining the candidate’s motivation and providing concrete evidence of why they are suitable for the position. Click the How to Apply button for further directions.

Closing date for applications is 24th February 2025

Interviews will be held online/in person the week commencing 3rd March 2025

BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our sector.

We’re looking for a Supply Chain and Administration Planner to join our team at the Royal British Legion, helping keep things running smoothly in our warehouse. In this role, you’ll be managing stock levels, processing purchase orders, and making sure goods are moving in and out of the warehouse efficiently. You’ll also work closely with the Warehouse Supervisor to support daily tasks and help plan in-house stock production.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

A big part of the job is making sure the warehouse technology is up to date and works well with our processes. You’ll be responsible for things like warehouse mapping, tracking key performance metrics, and generating reports to help with decision-making. You’ll need to keep an eye on stock levels and flag any issues with suppliers, working with other teams to make sure everything runs smoothly.

You’ll also be the go-to person for our Delta Warehouse Management System, helping users with any issues and making sure everyone has the right access. If there’s a problem, you’ll work with our IT team or external suppliers to get it sorted. Accuracy is key, especially when it comes to keeping stock records and making sure deliveries are logged properly.

There’s also a creative side to the role, as you’ll be editing images for commemorative displays and keeping everything up to Royal British Legion standards. If you’ve got experience in supply chain management, great IT skills, and want to make a difference, we’d love to hear from you!

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Your contractual place of work will be our Aylesford Warehouse, located in the Royal British Legion Village. We're offering flexible working hours to suit your lifestyle! Choose from 7:00 AM - 3:00 PM, 8:00 AM - 4:00 PM, or 9:00 AM - 5:00 PM, or even mix and match the shifts to best fit your schedule. Enjoy the freedom to select a work routine that works for you while still being part of our supportive and collaborative team.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Salary: £30,750 - £36,990, depending on experience 

Hours: 35 hours Monday to Friday (flexible)

Location: Remote, with some travel across the UK

Job Ref: 1211

Are you a skilled fundraiser with a passion for social justice?

Cranstoun is recruiting for a brand new role to lead on raising funds from charitable trusts and foundations.

The Trust Fundraising Manager will build on Cranstoun’s existing fundraising pipeline and develop new relationships with grant-makers to support the charity’s work across all five service areas: drugs and alcohol, domestic abuse, criminal justice, housing & homelessness, and children & young people.

We’re looking for a skilled fundraiser with an entrepreneurial approach. You will have experience of working in a fundraising and/or charity environment and a proven track record of researching and securing trust and grant income.

This role will be home based, with regular travel to London/Birmingham and other areas of the UK.

We encourage applications from individuals looking for flexible working arrangements.

To download an application, please vist the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 15 March 2025.

Interview date: w/c 24 March 2025.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

Do you have excellent administrative and stakeholder engagement skills? Are you keen to develop your ability to support projects?  If so, our AI Coordinator & Stakeholder Engagement role may be the opportunity for you.

We are the UK’s leading gynaecological cancer charity and as part of our work we deliver a unique nurse information service called Ask Eve. This service is run by nurses. Over the past 5 years, contact to the service has grown steadily and in the past year has experienced an unprecedented increase in demand (particularly following the closure of Jo’s Cervical Cancer Trust in May 2024, leading to a 1141% increase in cervical-related queries).

To address the growing pressure on the service, we have secured funding to develop an AI tool to enhance efficiency, expand capacity, and improve accessibility. This AI tool will help triage and manage simple queries, allowing our specialist nurses to focus on more complex cases, ultimately improving the quality and timeliness of support provided to individuals concerned about their gynaecological health. 

We now have an exciting, fixed term opportunity for a highly motivated and confident coordinator with strong stakeholder engagement and project coordination skills.  The successful candidate will be proactive and highly organised, supporting the Eve’s evolving AI tool, supporting the establishment of a stakeholder panel and the launch of ChatBot function.

Our ambition is to ensure that The Eve Appeal is the leading provider of expert, evidence-based gynaecological cancer prevention information. We know that utilising AI is part of the solution to creating scalable, personalised and tailored information which reaches every person who needs us. We are recruiting for project assistant who will support this exciting new programme.

We have the ambition to ensure that everyone who needs it, can access the information they need to look after their gynaecological health. Do you have the ambition to help get us there?

No formal qualifications are needed for this role, nor is previous charity sector experience and we encourage everyone with the appropriate skills, experience and potential to apply.

To apply please upload an up-to-date CV along with a cover letter, of no more than two A4 pages, detailing your suitability for the role. Only applications with a cover letter will be considered.