Jobs

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The role

National Energy Action (NEA) has recently secured funding to develop a new pilot project that aims to help local people reduce their heating bills, create healthier homes, and be ready for the transition to net zero.  Over two years, a local energy retrofit hub will be established in three different locations, each with two members of staff who will help build trust, provide guidance and support, harness opportunities, and empower local people to achieve and benefit from change.  Two local energy retrofit hubs are already up and running; one in Sheffield and one in Burnley. The key will be to work at the heart of the community to encourage/ support/enable householders to take up existing grants for energy efficiency measures but in addition, practical (funded) assistance will be available to enable retrofit works and to offer additional non-funded support as necessary.  As well as the important benefits to participating households, this demonstration project will provide valuable insight into the attitudes of low-income householders towards energy efficiency improvements, highlighting challenges and barriers to retrofitting energy efficiency measures into the homes of those who need it most.  NEA intends to utilise the knowledge gained (positives and negatives) to inform and influence those who make the decisions and design key national energy efficiency campaigns.

The Retrofit Catalyst will be one of two new staff based in, and working to establish, a new local energy retrofit hub in Oldham (exact location TBC). We are also recruiting for a Home Retrofit Consultant in the same location (job ref R93). The Retrofit Catalyst will carry out development work to understand the make-up of the local area, the housing stock, existing networks and strategies and to identify gaps in provision.  They will be responsible for identifying opportunities for significant schemes such as ECO to be implemented on a larger scale and to build partnerships with organisations working locally where they can add to the retrofit experience.  Through the action taking place in the community, the Retrofit Catalyst will build local capacity with installers and supply chains to deliver energy retrofit measures in a supportive environment. They will also co-ordinate or deliver advice and events in the community to householders and/or others to raise awareness of retrofit practice and technologies as well as to inform and de-mystify.  Impeccable customer service will be at the heart of all community engagement.

The Retrofit Catalyst will work alongside other NEA departments to share experiences and learnings and to assist with the progression of other elements of the project. They will be expected to identify local/regional funding opportunities and assist NEA’s Fundraising and Partnerships team to produce proposals where applicable.

NEA’s Retrofit Catalyst role sits in the Directorate of Homes and will report to the Community Retrofit Project Manager.

What you will need to succeed

The retrofit Catalyst will have experience working in energy retrofit, community development and regeneration or housing sectors.  They will also be an excellent communicator with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria. 

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. A standard DBS Check will be required for this role.

We are offering: 

£33,931 – £38,594 per annum (Points 23 – 28). New appointments will usually begin at the starting point of the scale. 

11½% non-contributory pension.

25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.

Flexible working arrangements.

Enhanced family friendly payments.

Employee Assistance Programme.

Employee Benefits Platform.

The closing date for applications is 12 noon on Monday 31 March 2025. Interviews will be held in the two weeks commencing 07 April 2025. 

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The role

National Energy Action (NEA) has secured funding to develop a new pilot project that aims to help local people reduce their heating bills, create healthier homes, and be ready for the transition to net zero.  Over 2 years, a local energy retrofit hub will be established in 3 different locations, each with 2 members of staff who will help build trust, provide guidance and support, harness opportunities, and empower local people to achieve and benefit from change.  Two local energy retrofit hubs are already up and running; one in Sheffield and one in Burnley.  The key will be to work at the heart of the community to encourage / support / enable householders to take up existing grants for energy efficiency measures but in addition, practical (funded) assistance will be available to enable retrofit works and to offer additional non-funded support as necessary.  As well as the important benefits to participating households, this demonstration project will provide valuable insight into the attitudes of low-income householders towards energy efficiency improvements, highlighting challenges and barriers to retrofitting energy efficiency measures into the homes of those who need it most.  NEA intends to utilise the knowledge gained (positives and negatives) to inform and influence those who make the decisions and design key national energy efficiency campaigns.

The Home Retrofit Consultant will be one of two new staff based in, and working to establish, a new local energy retrofit hub in Oldham (exact location TBC). We are also recruiting for a Retrofit Catalyst in the same location (job ref R93). The Home Retrofit Consultant will assist householders to apply for energy efficiency retrofit measures and support them through the installation process providing impeccable customer service. 

As someone with proven practical technical experience, they will be responsible for monitoring the quality and standards of energy efficiency retrofit measures installed in our clients’ homes and, on behalf of the client, will manage third party installers working on the property. In addition, it is expected that the Home Retrofit Consultant will directly install some smaller interventions/ measures which are yet to be confirmed.

Working closely with the Retrofit Catalyst, they will also co-ordinate or deliver advice and events in the community to householders and/or others to raise awareness of retrofit practice and technologies as well as to inform and de-mystify.

NEA’s Home Retrofit Consultant role sits in the Directorate of Homes and will report to the Community Retrofit Project Manager.

What you will need to succeed

 The Home Retrofit Consultant will have proven technical experience working in energy retrofit or similar relevant sector.  They will have a good understanding of community development and regeneration or housing sectors.  They will also be an excellent communicator with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria. 

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. A standard DBS Check will be required for this role.

We are offering: 

 £33,931 – £38,594 per annum (Points 23 – 28). New appointments will usually begin at the starting point of the scale. 

11½% non-contributory pension.

25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays in the region where you are based per annum for full time staff, pro-rata for part time staff.

Flexible working arrangements.

Enhanced family friendly payments.

Employee Assistance Programme.

Employee benefits platform.

The closing date for applications is 12 noon on Monday 31 March 2025. Interviews will be held in the two weeks commencing 07 April 2025. 

We are looking for a Corporate Partnerships Fundraiser for an incredible childrens health charity to be responsible for a varied and
fulfilling portfolio of accounts, some of which raise six figure sums.

This is a hybrid role with 4 days in the Surrey office and one day homeworking .

The Charity
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, they offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Research and identify new business opportunities using all the tools available including networking and existing contacts

Act as the main point of contact for a portfolio of accounts, offering exceptional account management.

Work with the Engagement team to prepare and present high-quality new business proposals, pitches and presentations to win new
business.

Make effective and targeted new business calls, including warm and self-generated leads.

The Candidate
Previous experience of winning new business.

Previous experience of effective supporter stewardship.

Previous experience of effective account management.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful , but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for Philanthropy Manager for an incredible childrens health charity to be responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies.

This is a Surrey based role, four days in the office and after probation the opportunity to work from home once a week. 

The Charity
A passionate childrens health charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation, who prioritise a supportive and inclusive working culture. They have been repeatedly named as one of the top non-profit organisations to work for, and offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Drive the growth of a portfolio of existing supporters and new prospects, giving at the five and six-figure gift level.

Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.

Work closely with the Events Manager to engage donors through a programme of special events

Manage, coach and support three direct reports.

The Candidate
Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets.

Previous experience delivering a prospect research programme and effective prospect management.

Previously lead funder-relationship management, through exemplary stewardship

Line management experience to build a collaborative and high performing team

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Talent Set is privileged to be partnering with The Royal Ballet School to recruit a Head of Donor Relations, who will play a pivotal role in delivering a best-in-class donor experience and stewardship to support the long-term relationship development and engagement of high value supporters. 

Head of Donor Relations
£55,000
Covent Garden (min. 3dpw on site)

The Royal Ballet School is one of the world’s leading ballet training institutions, offering world-class education to young dancers that combines classical ballet training with a robust academic curriculum. It is more than just a ballet school, it is a vibrant community steeped in history, dedicated to nurturing the next generation of world-class dancers and preserving the legacy of classical ballet. 

As the school approaches its centenary in 2026, this marks an exciting time to join this prestigious organisation, celebrating the school’s remarkable achievements whilst also looking to the future of ballet and inspiring the next wave of talent. 

The Head of Donor Relations is a new position for the team, following investment to ensure the school can deliver the best donor experience and retain long term financial commitment from its supporters. This role is the cornerstone to continued donor loyalty, focused on further developing the systems, processes and operations to assure internal reporting and compliance and robust external relationship management that exceeds donor expectations. 

As Head of Donor Relations you will lead a team of 6 (4 direct reports), with personal responsibility for high value supporters giving £100k+. Currently this portfolio is weighted to HNWIs, but as new support is secured by the Head of Development and their team the Head of Donor Relations will also onboard corporate and family trust relationships. 

Your approach to donor relations will be focused on nurturing long-term relationships that have the potential for continued commitment/future growth and uplift, recognising the steps and processes that are required to underpin this. You will lead the team by example, leading on comms with internal departments (Finance, Academic, Artistic, CEO Office ), interfacing with the Endowment Fund Board, and modelling best practice and ensuring quality donor interactions across all levels of the portfolio. 

About the role:

• Lead a talented and capable team, supporting their growth and development in role by offering opportunities to upskill/support significant donor relationships where appropriate. 
• Take responsibility for the onboarding, stewardship and retention of all Royal Ballet School donors, with personal relationship management of those giving £100k+. 
• Further develop and implement the systems/processes required to ensure exceptional donor relations, modelling best practice to the team by remaining operationally hands on.  
• Collaborate closely with the Head of Development, with a high level of knowledge and awareness for upcoming relationships (HNWIs, corporates and trusts) that will require onboarding and continued stewardship.
• Lead on centenary activations and subsequent onboarding processes for supporters with rights/benefits attached to specific centenary events/activities, with a view to developing longer term engagement.
• Maintain close liaison with the Endowment Fund regarding legacy management and major gift opportunities as well as stewardship of pre-existing scholarship and bursary funds. 
• Ensure team commitment to fundraising best practice and compliance.

About You:

• A proven track record in donor relations/high level relationship management and a comfortability of working with HNWIs/high value audiences.  
• A compassionate team leader and manager, inherently leading with kindness to support the development and upskilling of reports and aligned to The Royal Ballet School’s values of striving for excellence, nurturing individuals, actively widening access and always innovating. 
• An individual with a growth mindset, able to recognise the potential to increase support and deepen donor commitments to establish uplift and income growth and lead the working ways required for onboarding and stewardship by the donor relations team.
• A strong collaborator, working in a matrix formation across the development team to oversee KPIs for Stewardship and Retention, Comms and Marketing, CRM and Finance, Events and Operations. 
• An interest and appreciation of the arts, particularly dance and ballet.  
   

Closing Date: Wednesday 2nd April
Interviews: 1st stage interviews will commence on site between 8-10th April, with 2nd stages taking place the following week. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Clifton College is looking to recruit a Development Manager who will play a pivotal role in enhancing and executing Clifton College’s development and fundraising strategy. Working closely with the Director of Development, this individual will be responsible for managing relationships with prospects and donors, organising fundraising campaigns and delivering events.The ideal candidate will be an excellent communicator, highly organised, and have fundraising experience within the education or charity sector.

Clifton College is part of Clifton College Education Group, and is a leading independent day and boarding school educating over 1,200 pupils aged 3 to 18 years. The College offers day education, flexi and full boarding and is a proudly inclusive and supportive community, with over 40 nationalities represented.

Founded in 1862, the College provides an exceptional all-round education that successfully combines a rich heritage with modern state-of-the-art facilities. Located in one of the most beautiful suburbs of the vibrant city of Bristol, we are proud to offer the finest all-round education based on the highest academic and pastoral standards, and a diverse range of first-class co-curricular activities.

For further details regarding this role, please see the attached job description.

Please note that we can only accept applications via our vacancy website application form (which will also allow you to attach your CV or any other supporting information).

Early applications are encouraged, as the College reserves the right to interview and possibly appoint candidates before the closing date.

Clifton College is committed to creating and promoting a diverse and inclusive workforce that better reflects our community. Applications are welcome from all suitably qualified candidates regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage / civil partnerships. We particularly encourage applications from under-represented groups.

We are committed to the safeguarding and promoting the welfare of children and young people. All staff and volunteers are required to share this commitment. Safeguarding is underpinned by a range of policies and procedures which encourage and promote safe working practice across the College. We make sure that all our staff are trained and supervised to a high standard so they can provide safe, effective practice.

 All posts are subject to a safer recruitment process which includes the disclosure of criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks. Due to the nature of the role, you will need to complete an enhanced criminal record disclosure (DBS check) and undergo our pre-employment screening. As a regulated sector we are required to ask for references prior to interview, by applying for this role you are consenting for us to contact your referees.Please note that this  role is exempt from the Rehabilitation of Offenders Act 1974 therefore you will be asked to disclose all previous convictions not exempt under amendments to the Exceptions Order 1975, 2013 and 2020.

Wandsworth Carers' Centre is looking for a dedicated Young Carers Schools Link Worker to strengthen the support available for young carers within schools, raising awareness, and improving access to vital services.Key Responsibilities

• Work closely with schools to identify and support young carers.
• Develop and deliver training sessions for school staff on young carers’ needs.
• Provide one-to-one and group support to young carers, helping them access emotional and practical assistance.
• Collaborate with external agencies to ensure holistic support for young carers and their families.
• Organise awareness campaigns and events within schools.
• Advocate for young carers’ rights and ensure their voices are heard in school policies.

About You

• Experience working with young people
• Experience of working within an educational or support role.-desirable
• Strong understanding of the challenges young carers face.
• Ability to build relationships with schools, young people, and partner agencies.
• Excellent communication and organisational skills.
• A proactive and compassionate approach to supporting young carers.
• A relevant qualification in youth work, social work, or education (desirable).

What We Offer

• A supportive and inclusive working environment.
• Training and development opportunities.
• Contrubutary pension scheme
• Employee assistance programme
• The opportunity to make a real difference in the lives of young carers.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The Data Team Manager will be responsible for ensuring high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems. They will be responsible for excellent internal and external relationship management, supporting the delivery of high-quality data and information. They will manage delivery of programme design, delivery, interpretation and training on datasets and associated analytical techniques.

The post holder will deputise for the Head of team, where appropriate, attending meetings and liaising as required with external partners, stakeholders, and front-line services. The post holder will be responsible for ensuring all work streams are delivered to a high standard, on time and to budget, alerting the Head in a solution-focussed way to problems as they arise.

Hours: Full-time, 37.5 hours per week.

Contract: Permanent.

Location: Bristol based with some travel across the UK.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 15th April 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.

Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.

What you’ll be doing

As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.

Your role will involve:

• Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability

• Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment

• Strengthening partnerships with organisations, policymakers, and stakeholders

• Representing the charity in external communications, events, and public speaking opportunities

• Actively contributing to the overall strategy and direction of HFTF

What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:

• At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise

• A strong understanding of UK politics, advocacy, and public engagement

• Proven success in building and maintaining partnerships, particularly those that generate income or support paid services

• Excellent communication skills, including public speaking and working with diverse stakeholders

• Ability to lead and motivate a team, with a commitment to personal development and performance management

• Familiarity with project management, CRM systems, and monitoring & evaluation

Why join us?
 

At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :

• Lead a dynamic, passionate team dedicated to tackling the climate and nature crises

• Be part of a charity with a strong mission to influence national and local decision-makers

• Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Work with a flexible approach, including remote or hybrid options

• Receive a competitive salary with London Weighting where applicable

This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.

Salary and Benefits

• Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas

• 30 days annual leave + statutory holidays

• Employer Pension Contribution

• Flexible working options, with the ability to work remotely or from our Sheffield office

• Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme

Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.

Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.

Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Apply now

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

Applications close at 9am on Wednesday 2nd April 2025, click here to apply. 

Online interviews during week commencing 10th April 2025.

This is an exciting opportunity to join our dynamic and committed advice team.  We are recruiting to two posts, a Senior Caseworker  who will be responsible for line managing caseworkers alongside holding a caseload, and a caseworker.  Both roles will  provide in-depth advice and casework on a range of Welfare benefit  issues to low-income Londoners , including taking cases to the First Tier Tribunal. 

About You

We are looking for experienced and proactive individuals with in-depth knowledge and experience of providing welfare benefits advice and casework that meets quality standards and achieves performance targets.

You will have excellent communication and interpersonal skills and have a commitment to working with communities who are highly disadvantaged.  With a passion for helping people to overcome poverty,  you will have the ability to interview, advise, and work with service users empathetically.  You will have a commitment to working in an anti-poverty charity that sees Policy & Influencing and Advice work as complimentary and integrated components of its strategy to eradicate poverty.  Identifying and highlighting social policy issues and trends arising out of your advice and casework you will help inform our policy influencing and campaigning 

About Z2K 

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

Our casework service covers welfare benefits and housing.  Our welfare benefits work is  predominately  appeals and mandatory reconsiderations, challenging incorrect decisions made by the DWP or LA’s that have a serious impact on clients, such as incorrect assessments, sanctions, deductions and overpayments. We are at the beginning of an ambitious 5-year strategy, and this is an exciting time to join Z2K and help us develop our service and deliver impactful advice. 

 We encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis, we reserve the right to bring forward the closing date where we have sufficient applications from appointable candidates.

For 60+ years British Heart Foundation (BHF) has been focused on transforming the nation’s heart and circulatory health. Growing income and support for our cause means we need access to the right systems, tools, and brilliant data insight. This is where our Enterprise Foundations (EF) Programme comes in to provide the best possible technology systems to support our work.

Comprising of four workstreams; Retail, Finance, Customer and Data Architecture and Reporting, this programme will deliver cutting-edge technologies, better systems, and data to provide the foundations for growing our income so we can support the lifesaving breakthroughs millions of people desperately need.

About the role

As our Transformation Manager for this programme of work you’ll support our migration to Microsoft Dynamics 365, from Blackbaud CRM, and will work closely with our Head of Transformation and Head of Customer Platforms to prepare existing customer data for migration, leading the data quality deliverables and support the creation of an ongoing data governance framework. 

Acting as a subject matter expert within the team you’ll gather requirements for the new CRM platform, ensuring that our Customer Platforms team is represented throughout the process.

This is a pivotal role, working and supporting the work of one  in shaping how British Heart Foundation (BHF) manage customer relationships, streamline business processes, and drive efficiency across the organisation.

Working arrangements

Please note this is a 12-month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

The ideal candidate will possess a blend of CRM expertise, operational acumen, and a deep understanding of CRMs, including Blackbaud and Dynamics 365 functionality.

With a proven track record in managing CRMs, with a focus on data migration, process optimisation, and user adoption, you’ll have strong knowledge of Blackbaud. It would be advantageous to have Dynamics 365 configuration experience in customisation, and integration, with hands-on experience in migrating data and setting up CRM processes.

You’ll also have a strong understanding of business processes, particularly in charity sector with regards to customer service, and marketing, and how CRM systems like Dynamics 365 can support these functions.

With extensive experience working in operations, with a deep understanding of business workflows and process automation, you’ll have an understanding of data governance and ETL processes, as well as expertise in CRM-related analytics and reporting tools. You’ll also have demonstratable experience in conducting training sessions and workshops to ensure user adoption across different departments.

You’ll also have the following skills and experience:
• Strong written communication skills, able to develop clear, concise user manuals, training materials, and system documentation.
• Able to manage complex projects from conception through to execution, balancing multiple priorities and meeting deadlines.
• Comfortable working with cross-functional teams and leading initiatives that require both strategic planning
• Able to translate business needs into system configurations and automation processes that improve organisational efficiency.
• Excellent interpersonal skills, able work closely with stakeholders at all levels and influence decisions.
• Proactive and results-oriented, with the ability to thrive in a fast-paced environment.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you?

We offer excellent benefits including 30 days annual leave, private medical insurance, dental health cover, pension, and flexible working. We commit to actively developing you and offer learning and development opportunities to support, inspire and help you unlock your full potential.

Interview process

Interviews will be held during and shortly after the closing date for this position. 

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Senior Internal Communications & Engagement Manager - Content and Channels
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office / Shipley Office / Glasgow office
Salary Range - £53,000 - £59,000

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will have an opportunity to lead our Content and Channels team by developing impactful internal communication and engagement activities that engage and inspire colleagues with Macmillan’s mission and support our ambition of building an inclusive culture.

You will be working closely with the Head of Internal Communications & Engagement to develop and deliver the internal communications plan, bringing to life the corporate narrative for Macmillan through compelling content, and driving increased understanding and engagement among colleague audiences.

As a Senior Internal Communications and Engagement Manager you will liaise with stakeholders across the whole organisation to deepen your knowledge of strategic priorities for our internal communication channels and bring in best practice expertise.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience of applying inclusive leadership within communication teams. 
• Experience of using audience insights to drive communications planning, implementation and evaluation, as well as experience in reputation, issues and crisis management
• Experience in influencing and negotiating with senior level decision makers to secure buy-in & achieve the best communications outcomes

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Wednesday 26th March 2025
First interview dates: Thursday 3rd April 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Job title: University Access Officer

Salary: £24,570

Closing date: 17:00, Monday 24th March 2025. 

Interviews: We will be reviewing and interviewing candidates on an ongoing basis and may close this vacancy earlier than the Closing date. Previous applicants need not apply.

Reporting to: Senior Programme Manager

Contract: Full time, permanent, 37.5 hours per week

Job Location: Darwen, Lancashire.

Start date: Monday 14th April 2025 

About the organisation

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Why work at The Access Project

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission and we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations. 

Our values

1. Empowerment

We support students and our people to develop the skills and knowledge to

accomplish their goals.

2. Courage

We encourage our students and our people to be authentic, innovative and ambitious

in order to reach their full potential and deliver our mission.

3. Impact

We evolve our programmes through an evidence-led approach, supporting our

students to achieve their best outcomes.

4. Inclusion

We respect and value individuality and engage diverse voices to achieve our

mission.

5. Ownership

We hold ourselves accountable in all our actions and efforts. We ask “What can I do

to improve my results?”

About the role

This vacancy is for a University Access Officer to work in a minimum of two of our schools in Lancashire, delivering two of our programmes – Ignite (Key Stage 4 only) and our new Accelerate programme. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised.

Role responsibilities

• Work directly with students in a professional and safe manner.

• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across both programmes.

• Assess student progress towards being able to make successful Key Stage 5 and university applications.

• Upload information onto the Salesforce database in a timely manner (training is provided).

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programmes.

• Present at termly school meetings with Senior Management to report on our programmes progress.

• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Schools with tuition and coaching in their model:

All the above responsibilities, with the addition of:

• Match students with volunteer tutors.

• Monitor student attendance to tutorials and coaching sessions and devise innovative solutions to encourage attendance.

• Manage volunteer tutor attendance to tutorials through weekly monitoring systems.

• Monitor the impact of tutorials and intervene as appropriate.

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme.

Manage students’ relationships with volunteer tutors through monitoring of systems, emailing and making phone calls.

• Work with the volunteering team to co-ordinate the effective delivery of our coaching programme.

Person specification

• Able to communicate and influence with impact at all levels.

• Able to deliver multiple programmes and projects at pace and manage administration accurately.

• Able to work towards and meet deadlines with a problem-solving mindset.

• Able to work independently.

• Able to effectively time manage.

• Able to manage upwards and advocate for own needs.

Able to lead and manage change. 

• Good sense of attention to detail.

• Resilient and adaptable.

• Skilled in building and maintaining excellent relationships.

• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development 

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Senior Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression,

including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.   

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. 

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more. 

• Employee Assistance Programme, a 24-hour helpline for staff.

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 

• Interest-free travelcard loans.

• Travel-allowance for expenses over £10 per day, where applicable.

• Cyclescheme loans.

• 3 paid Volunteering Days.

• Employer’s pensions contributions (3%).

• CPD options.

• The Access Project welcomes requests for flexible working arrangements. 

Equal Opportunities Statement 

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, careexperienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification Proof of qualification is required before the appointment is confirmed.

The Sunday Times Best Places to Work 2024 - Medium Organisation

MAIN PURPOSE OF JOB:

The sanctuary offers a home-from-home environment for all our residents.  Under direction you will be required to always provide and maintain a high standard of care and quality of life for all sanctuary residents in a safe and happy environment.  To offer love, comfort, stimulation, compassion, stability and security to all residents including the wildlife, ensuring their environment is the perfect sanctuary.

Under direction, you will be responsible for the welfare and happiness of each resident, ensuring the physical and emotional wellbeing of all residents in your charge, through constant interaction, whilst still maintaining consistently high standards of hygiene for each resident and throughout the sanctuary with daily cleaning duties.

There are many physical elements including cleaning, grooming, lifting residents, bending and working outdoors, so the capability to carry out all such tasks is essential. 

A love of animals together with the commitment and dedication needed to enrich their time at the sanctuary, during their latter years of life, and for those pets undergoing palliative care is also essential.  Full training will be given.

MAIN DUTIES AND RESPONSIBILITIES:

Under direction you will be required to:-

i. Care for each resident like your own family, to build bonds with each resident in your charge, to understand each individual character, their likes, dislikes, personality and needs, to be receptive and understanding and have the ability to spot when things are not quite right.

ii. Minimise the trauma to any resident at a time of illness with compassionate care and, if needed, staying with them to reassure and “not clock off” when the shift ends.

iii. Provide stability by way of a routine with regard to meal times, exercise, grooming and cleaning, so all residents feel safe and secure. 

iv. Provide meals, ie breakfast, lunch and evening meals as well as any extra meals required for residents’ needs.

v. Ensure bedding, towels and coats are washed, bowls, toys, grooming implements and curtains are cleaned.  The living quarters for all residents to be spotlessly clean, utensils washed, floors hoovered and mopped.  To be able to add the extra little touches to further enhance their living quarters and surroundings. 

vi. Pick up animal waste from rooms, patio areas and whilst out walking and dispose of in a safe and hygienic fashion.

vii. Daily cleaning duties to include outside areas of the sanctuary ie stables, aviaries, paddocks, yards and cat gardens having regard for the general tidiness and cleanliness of the entire sanctuary.

viii. Communicate with all residents throughout your shift, be compassionate, patient, gentle and fun.

ix. Prioritise own workload as well as work within a team, communicate effectively with other team members, give and receive emotional support at difficult times when a resident dies. 

x. Meet and greet visitors to the sanctuary as and when required.

xi. Liaise with all other staff of the Trust in a flexible manner.

xii. Be familiar with and adhere to The Trust’s procedures, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).

xiii. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.