Jobs

An exciting new opportunity to join Homeless Link's National Workforce Development Team and to be at the forefront of embedding our existing qualification, and developing new qualifications to the homelessness workforce.

The Senior Qualifications Manager will be responsible for establishing excellent qualification management practice in Homeless Link and managing the development review and continuous improvement of qualifications, assessments and assessment materials to ensure they meet customer and regulatory requirements. With recognition across charities, local and central Government of the important role that qualifications can play in developing the knowledge and skills required for homelessness workers to perform at the highest level in their role and progress in their career, this role will work with us to act on this ambition and make it a reality.  

The successful candidate will have previous experience working for a regulated Awarding Body, or within the education sector, and experience of developing qualifications and assessment, or delivering, assessing or quality assuring regulated qualifications.  They will also need effective Project Management and problem solving skills.  For full details of the role and how to apply please follow the link to our website.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

About Cosmic Charity

Cosmic supports the work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We fund vital equipment, staff training, research, and support services for patients and their families.

We are seeking an Events and Volunteering Manager to join our small, friendly charity at a pivotal time in our journey. Cosmic is rapidly growing both our service delivery and our team, making this an exciting opportunity to play a key role in shaping the future of a very special and much-loved charity. This role will oversee and manage the end-to-end planning and high-quality delivery of all income-generation and engagement events for Cosmic, with the goal of maximising income, enhancing supporter engagement, and raising the charity’s profile.

Cosmic already has a portfolio of events ranging from our Cosmic Walk, Dragon Boat and Duck Race, Cosmic Ball, and various annual events hosted by our corporate partners. These events form the backbone of our engagement efforts and provide critical opportunities to connect with supporters, raise funds, and promote our mission. This role will manage the existing events while also developing new opportunities, ensuring a dynamic and diverse event portfolio. Additionally, it will provide Cosmic with the opportunity to develop a collaborative Events Strategy in line with the wider organisational growth strategy, aligning our events with and supporting our overarching objectives.

The Events and Volunteering Manager will also be responsible for facilitating and formalising all Cosmic volunteering opportunities, including our corporate engagement programme, ensuring they align strategically with the charity’s service delivery goals while delivering mutually beneficial outcomes for both the organisation and the corporate partner.

Key Responsibilities

Event Planning and Delivery 

• Develop the Cosmic Events Strategy by effectively initiating and delivering a calendar of events suitable for our audiences, that will drive audience reach and income, focusing on delivering a good return on investment and achieving set objectives.
• Take overall responsibility for planning, organising, and executing a wide range of events, from initial concept to post-event evaluation.
• Lead on all aspects of project management for events, including:
  • Developing and managing event budgets, ensuring cost-effective delivery.
  • Coordinating event invites, monitoring RSVPs, managing guest correspondence, and ensuring strong attendance.
  • Sourcing prizes, managing material production, and liaising with external suppliers.
  • Producing risk assessments and contingency plans to ensure the smooth running of events.
• Promote events effectively to ensure strong attendance and engagement, using a variety of communication channels to reach the correct audiences.
• Oversee on-the-day event delivery, including running briefings, managing running orders, volunteer coordination, and logistics setup.
• Build and maintain strong relationships with external stakeholders, including suppliers and committees, to ensure the success of events.

Event Development and Innovation

• Strategically plan all events a year in advance via a comprehensive calendar to allocate resources effectively and align with the Cosmic 3-year plan.
• Design a varied programme of engaging, high-quality events to attract new supporters and steward existing ones.
• Identify opportunities for new event concepts to grow income streams and increase awareness of the charity’s work.
• Monitor and analyse event performance and ROI to provide insights for improvement.

Supporter Stewardship

• Develop and implement tailored stewardship plans for event donors, ensuring longterm engagement and retention.
• Collaborate with the wider team to provide excellent donor care and build strong relationships with key supporters.

Corporate Partnerships

• Under the leadership of the Senior Philanthropy Manager, steward relationships with relevant corporate partners, developing strong links and identifying opportunities for collaboration via Cosmic events, corporate partnerships/fundraising and volunteering opportunities.
• Coordinate all corporate volunteering activities in collaboration with NHS and Cosmic service delivery colleagues.
• Develop high-quality materials for proposals and presentations to engage potential corporate supporters in events and volunteering.
• Act as the key point of contact to liaise with corporate partners who host and plan events on behalf of Cosmic, ensuring that all income generation, awareness and partnership opportunities are maximised at these events.

Volunteer Management

• Develop and oversee a structured volunteer management programme, ensuring clear roles, responsibilities, and objectives for volunteers across Cosmic’s activities.
• Recruit, onboard, train, and manage volunteers to support:
  • Office-based activities: administrative tasks, office organisation, and day-today support. 3
  • Cosmic events: providing event-day support, including setup and stewarding.
  • Wider projects: community engagement, fundraising initiatives, and special projects.
• Provide ongoing support, training, and recognition to ensure volunteers feel valued, engaged, and aligned with Cosmic’s mission.
• Maintain accurate volunteer records and ensure compliance with relevant policies and safeguarding procedures.
• Collaborate with colleagues across the charity to integrate volunteers into organisational service delivery plans effectively.

Administration and Reporting

• Maintain accurate records of event attendees, income, and expenditure in the charity’s CRM Donorfy.
• Provide regular updates on event progress and performance to senior leadership and trustees.

General Duties

• Build strong relationships across the charity, NHS units, and key stakeholders to identify opportunities for collaboration.
• Keep abreast of trends and innovations in the events and fundraising sectors to ensure best practices.
• Undertake other duties as required to support the charity’s objectives. 

For the full job description and person specification, please see the attached document

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do 

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.

A major strategic priority is to grow geographically in Liverpool - which this role will play a pivotal role in achieving. Following the successful launch in January of our first ever face-to-face programme outside of London, in the Speke area of Liverpool, we hope to continue reaching more areas in Liverpool where there is great need and fostering new partnerships. We expanded beyond London during the pandemic with online tuition and have since grown across the Midlands and the North. This is our second dedicated role outside London, and the first in Liverpool. Working closely with our Manchester-based Head of Regions, you will help deliver contracts, build strong local relationships, and expand our reach in high-need areas.

The Programme Officer will be responsible for the management and overall delivery of their designated programmes. Over the next four years, we aim to scale our tutoring hubs to reach over 1,000 pupils per year in core cities and areas across England. This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the development of our tutoring programmes in our newer delivery regions.

The Programme Officer will ensure high levels of quality assurance, particularly among tutors working in their hubs, so we achieve our intended outcomes. This is a multifaceted role, working across all parts of the organisation to ensure we deliver the best possible results for our pupils. You will have the chance to be creative in shaping and adapting our programmes to meet the specific needs of families in Liverpool City Region.

We are looking for someone who is enthusiastic about education, has strong stakeholder management skills and is familiar with the Liverpool area in particular but broader knowledge of North-West region is also beneficial. You should be able to adapt your communication style to effectively engage with clients, parents, tutors, pupils and funders alike, and have strong written and verbal presentation skills. You will bring brilliant project management skills and be comfortable working with data and using it to make informed decisions.

Location of candidate

Must be based in Liverpool. 

Job Details

Please see attached job specification for full job details. 

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

Music Services is the delivery arm of Nordoff & Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work  closely with the Regional Manager and alongside other Music Services Administrators to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us. Many of our clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS check.

We are also looking for you to:

· Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders

· Have a collaborative work ethic and ability to engage positively with all stakeholders 

· Have a professional approach and ability to work without close supervision 

· Produce work with accuracy, diligence and attention to detail 

· Effectively use Microsoft Office (Outlook, Word, Excel)

· Be mission led and values driven, putting the client front and centre of what we do

· Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvements and share these with the team

· Full UK driver’s license and access to a car would be desirable

What we offer:

· The ability to work within the largest regional team in the UK, supporting work in over 50 Partner Organisations

· Direct support from and working alongside the regional management team

· The ability to work flexibly and remotely in this role

 

3 best things about the job (in our humble opinion)

· You will be witnessing examples of the impact of music therapy continually, as you engage with 20 therapists in the team and develop an understanding of how music therapy services function in a wide range of settings.

· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues

· You will get to work with all areas of the organisation, especially the fundraising and communications team, and have the opportunity to support at our award winning events.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

This role is currently home based with occasional travel to partnerships around the Northwest and West Midlands region.  This may change in the future if Nordoff and Robbins opens a Music Therapy Centre in Greater Manchester.

This role is part time working 24 hours per week spread over 4 days

A salary of £16,859.04 per annum (£28,098.40 FTE per annum)

Pension scheme

31 days annual leave (pro rata)

EAP (Employee Assistance Programme)

Salary sacrifice benefits including cycle to work

A true People First charity with training and career development at our core

An inclusive culture – and lots of music!

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff & Robbins

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

An exciting opportunity has arisen for an experienced Senior Finance Officer to join our mental health charity, to support and deliver effective, efficient financial processes and compliance with financial regulations and data protection to ensure the smooth and effective running of the organisation. 

The successful candidate will report to the Senior Operations Manager and will involve managing financial transactions and reconciliation, maintaining accurate project records, supporting the production of management accounts, costing new work, budgeting and reporting as well as overseeing payroll.

You will need to demonstrate strong analytical skills and a passion for supporting mental health research.  Attention to detail, an administrative mind and a compassionate communicator are vital to this role as well as the ability to use your initiative and manage your own workload.  Every day will be different, with the opportunity for you to develop your skills and support our projects.

This post would ideally suit someone with excellent financial administration skills and project management experience.  The post holder will also need to have knowledge of Xero and QuickBooks accounting software

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme with healthcare cash plan. Please see the full Job Description for more information.

The closing date for applications is Friday 28th February 2025 at 9am.

The Interviews will be held week commencing 17th March 2025.

To apply please visit Job vacancies | The McPin Foundation to download an application form

If you have any questions about the post please send your email to our contact inbox.

Residential Support Worker (Mental Health), Flint Green House 

Acocks Green, Birmingham 

£23,400 per annum 

Hours: 37.5 hours per week (Full time working flexible shifts Monday to Sunday) 

Post holders must be able to work flexible shifts Monday to Sunday. There is also a requirement for the post holders to be available to work sleep-in duties (for which there is a separate allowance paid). 

Are you enthusiastic, able to facilitate recovery activities, fun loving, passionate about mental health, a good negotiator and motivator and able to work on a rota basis? 

Our Residents are looking for someone who is “pleasant, respectful, approachable, easy to speak to, willing to listen and someone who thinks on their feet.” 

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home? 

We are a leading provider of mental health services in Birmingham and the West Midlands. As a Residential Support Worker, you will work in partnership with people who are experiencing mental health difficulties using a person-centred recovery approach that focuses on maintaining and strengthening their presence in the community. 

You will have at least 12 months’ experience of working in an adult social care environment or health and social care setting and be able to demonstrate Birmingham Mind’s values. 

Please see the Residential Support Worker Job Description for full details of all the skills and experience required for this role. 

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Sunday 23rd February 2025 

Interviews will take place on Tuesday 4th March 2025 

Are you an experienced High Value Fundraiser or Fundraising Campaign Manager with the drive and energy to manage an 18 month plan to unlock multi-million investment from global funders?

Charity People is thrilled to be working with the leading global wildlife and conservation organisation in their search for a new Philanthropy Campaigns Manager. This charity is at the forefront of bringing the world back to life; with nature in freefall, they are urgently tackling the underlying causes that are driving the decline, and finding solutions so future generations have a world with thriving habitats and wildlife. It's a huge challenge, but if we all act together, there is hope.

Working through their unparallelled global network, the organisation is committed to stopping deforestation by 2027. The Philanthropy Campaigns Manager will support a new approach, working across high income streams to develop a shared case for support. You will design and manage an 18-month engagement plan to maximise high-level engagement opportunities and deliver excellent stewardship to unlock multi-million investment from global funders

Contract: Full time 18 month contract
Salary: £43,851 per annum
Location: Hybrid role with a minimum of one day per week on site at the organisation's Head Office
Closing date for applications: Applications are being considered on a rolling basis so please do apply ASAP

This role will support a new approach to working across high value income streams to develop a shared case for support which will include setting up engagement plans and activities, coordinating internally with colleagues from across the global network including programme teams. You will support the team to shift focus towards principle giving level (gifts of upwards of £250k) and to identify transformational opportunities that accelerate environmental solutions.

Key responsibilities

* Lead the development, planning and co-ordination of a high-value fundraising campaign leveraging major support from corporate partnerships, private-sector partners and a philanthropic audience.
* To create a compelling and comprehensive case for support that outlines a narrative of halting deforestation through a theory of change and budgeted high impact programmes and activities
* To build and coordinate a high value pipeline across philanthropy, corporate partnerships and public sector funding and to ensure that the needs of these different audiences are met in the context of the case for support and engagement activities
* To map and engage a network of influential support across philanthropic, policy and corporate audiences to support the organisation's ambitions at COP 30
* To develop strategies to identify and cultivate new funders, creating a suite of engagement assets to articulate and inspire a high value audience; from events to infographics
* To collaborate globally with key offices, as well as science and policy experts to drive a coordinated approach that ensures that halting deforestation secures global commitment at COP 30
* To work collaboratively and with multiple stakeholders to strengthen the philanthropic culture across the organisation

This role will suit someone who is has a background EITHER in a significantly high value gift fundraising role or of managing a high value fundraising campaign.

Alongside that, we'd love to hear from individuals with the following expertise and experience:

* A solid understanding of what makes a compelling and comprehensive vision at the scale required to inspire and build effective relationships with philanthropic, corporate and government funders giving £250,000 and upwards
* Experience of developing complex, multi-national, multi-stakeholder cases for support and of turning complexity into compelling clarity
* Demonstrated ability to galvanise, lead, and motivate internal and external stakeholders through matrix-working and with multiple reporting lines
* Experience of working with senior volunteers and people of influence
* Experience of designing cultivation activities including events and collateral that meet the needs and interest of a high value audience
* Experience of strategy development and project management required to deliver it
* Experience of working collaboratively as part of an integrated team and strategy
* Understanding of contemporary fundraising techniques including leveraged and matched funding opportunities, and a genuine desire to innovate
* Articulate with persuasive and engaging verbal communication skills
* Outstanding written communication skills with the ability to unlock and edit winning proposals
* Creative flair in fundraising communications with the ability to develop original ideas

How to apply The application process is CV and Supporting Statement. If you would like to apply for this role or for an informal confidential, please apply via the link below with a copy of your CV or email Alice Wood at Charity People for the pack and full details on the application process.

Please note that applications are being considered on a rolling basis.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

MEL Inclusive Education Consultancy Bangladesh

Anticipated Consultancy Length: February 2025 to January 2026

Overview of the Consultancy:

Inclusive Futures is a disability-inclusive development initiative working to ensure all children and adults with a disability have the same likelihood as everyone else to access quality education, health and work opportunities.Sightsavers with Sense and ADD International are implementing the Disability Inclusive Development (DID) - Inclusive Education (IE) consortium program, namely Shikhbo Shobai (Everyone will learn) in two districts of Bangladesh. This project aims to improve primary education systems to expand access to quality inclusive education for children with multiple and severe disabilities in the abovementioned area. The consultant should be based in Bangladesh.

Purpose

Sightsavers Bangladesh is looking to engage a Monitoring Evaluation and Learning consultant to support the implementation of this project, engaged as a core member of the project management unit. The consultant will work on the Inclusive Education project for the consortium project for the duration of one year. The consultant will work under the direct supervision of the Consortium Project and MEL Manager and the Global MEL manager for disability-inclusive development.

Scope of work 

Routine monitoring and reporting; review and ensure effective and efficient implementation of project M&E plan at consortium level for the project duration; assist the consortium partners to conduct periodical theory of change review and contribute to actualising adaptive management.; coordinate routine data collection across all the indicators in the results framework based on the guidance of the fund management team.

Learning product and dissemination; support and coordinate data collection, analysis and report writing with other organisations/consortia for learning pieces agreed with the fund management team; dissemination of products with involvement of organisations of persons with disabilities.

Participants feedback; support carrying out OPD assessments with engagement of consortium partners and finalize a well written report; assist in organizing MEL feedback system for project staff, participants and consortium on quarterly basis.

Evaluations; coordinate with external evaluator during the endline evaluations and giving valuable input to ensure the evaluations process is conducted with the input from Sightsavers; collaborate and coordinate with the consortium partners to design, package, and disseminate evaluation focused products, including the ongoing MTR for the project.

Project close-out; support the project team in preparing MEL documents, reports and presentations needed for the project close-out; conduct an after-action review for all the project activities and coordinate with the consortium partners to review the project implementation after the project close-out

Full details of the project, Scope of Work, Outputs/ Deliverables and budget can be found within the attached ToR.

Consultant's expertise

• Proven background supporting capacity building of monitoring and evaluation within the national/international development sector.
• Clear understanding of international development organization culture and environment.
• Strong knowledge and experience producing analytical reports or communication materials for a wide range of audiences.
• Able to facilitate group training sessions and build capacity for consortium partners with MEL tools.
• A successful track record working across different consortiums at country level.
• Experienced in designing and implementing programme monitoring frameworks.
• Fluent in Bangla (Bengali) and English, both written and spoken

Agreement Management

The agreement will be managed by the Country Director-Bangladesh. The consultant will adhere to the consultancy terms and conditions with Sightsavers, including clauses in relation to confidentiality, data protection and intellectual property rights. It is expected that the work will fully follow ethical principles for research, and that the team will adhere to Sightsavers’ guidelines on ethical considerations for evaluation, Safeguarding policy and Code of Conduct.  It is also a requirement that all members of the team have completed the short online UNICEF ethics training, or equivalent, before embarking on the work.

Expenses and payment schedule

The appointed consultant will be expected to travel to undertake key aspects of this assignment. The consultant is expected to cover all costs and materials related to this exercise as part of their consultancy fees.  However, Sightsavers will cover costs associated with meetings or learning events and production of materials such as online meeting platform licenses, translation costs, reasonable accommodation costs for participants to attend meetings, design costs etc.

The consultant will receive a standard monthly fee according to agreed deliverables being met.Sightsavers’ undertakes to provide feedback on each deliverable within 15 working days of receipt.

 

The deadline to submit your bid is Wednesday 12 February 2025 23.30pm GMT UK.

We intend to conduct virtual interviews from week commencing 17 February 2025 onwards. The recruitment process will involve a virtual Teams interview lasting up to one hour. A second interview may be conducted if required.

Please note due to the high volume of applications we reserve the right to close this ad early.

 

To Apply

Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process. 

To apply for this consultancy simply click on the 'Apply' link provided and upload your CV and covering letter.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. 

As an Equal Opportunity Employer, we actively encourage Expressions of Interest from all sections of the community. Qualified people with a disability are particularly encouraged to express their interest. 

We’re expanding our team and are looking for a Care Assistant (Night Shift) to join us at Maurice House. This role offers 36 hours per week, with shifts between 19:45 and 07:45, Monday to Sunday.

As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.

We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.

About our care home
The Royal British Legion operates six care homes across the UK, dedicated to providing exceptional residential, nursing, and dementia care to veterans and their families. At Maurice House, fostering a supportive community is paramount. With a specialized dementia lodge, 12 acres of beautiful grounds, and a diverse range of engaging activities, we offer a warm and welcoming environment for our residents. The home features 77 en-suite bedrooms and comfortable lounges, while our expert care team provides specialized support, including dedicated care within our dementia lodge for up to 30 residents. With its blend of comfort, community, and exceptional standards, Maurice House provides a welcoming home where those who served feel truly valued.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Context and Background

Job title: Supporter Care Advisor

Directorate: Income Generation

Team/Department: Supporter Care
 

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

The Supporter Care Advisor sits within the Supporter Care team. This is one of the customer care focussed teams within the Supporter Services department, which is part of the Operations structure, within the Income Generation directorate.

This role is important because it is the first point of contact for the many thousands of people who get in touch with the NSPCC each month. Whether by email, phone call or letter, this might be the only contact that person has with the NSPCC. For this reason, the team take every opportunity to give our supporters a personal and rewarding experience,

making sure they go away feeling more engaged with our work and knowing how much we genuinely value their support.

As Supporter Care Advisor not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your fundraising experience with a sector leading team.

Join us at this exciting time and you will become part of an expanding team that cares about the work they do and the people they work with. You will discover opportunities to grow, along with challenges and a shared purpose that will bring the best out in you. And you will get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

Supporter Care services are the first and comprehensive point of contact for supporters and people wanting to find out more about the NSPCC’s work. They are responsible for providing a proactive and high-quality service to help inspire people to give (and continue to give) to the NSPCC’s work. The knowledgeable frontline team handles supporter enquiries, administrative matters and deal with any complaints. The team represents the NSPCC and Childline services and is able to discuss our work and its impact on children in an engaging and enthusiastic manner.

Key relationships - Internal

The post holder will report to a Supporter Care Team Manager.

It is expected that the post holder will have contact with colleagues working in other teams, working cross-departmentally and cross-functionally to ensure that the supporter experience is managed and developed in a way that maximizes supporter retention for the NSPCC.

In addition the post holder will work closely with the Quality & Development Manager, Associate Head of Supporter Services, And other Income Generation Teams

Key relationships - External

It is expected that the post holder will have contact with service users, supporters, potential supporters and members of the public.

Main duties and responsibilities

• Responding to a range of enquiries, including those from supporters and potential supporters (e.g. standard requests for information) and cross referencing correspondence received to individual case files. Recording these details accurately on the NSPCC system(s).

• Contribute to the NSPCC’s reputation and public relations by delivering high quality customer service.

• Knowing how to appropriately handle sensitive and confidential information as this role will have access to the same CRM system that is used by the NSPCC helpline.

• To share appropriate messages and stories with supporters to inspire them to continue supporting our work with children and young people.

• To proactively take steps to improve knowledge and understanding of supporters through developing the NSPCC relationship with them.

• Delivering warm, outbound stewardship calls. Supporting NSPCC campaigns by championing them with supporters and potential supporters.

• Action the administration of supporter requests and general donation queries, for example, updating personal details, mailing preferences and setting up or changing direct debits. Taking financial and personal details for e.g. contact details from supporters and recording this on the system.

• Provide support to the NSPCC Team Managers in the administration of the duty system for the Supporter Care Team.

• Assist the Supporter Care Team Manager in providing efficient administrative support to the team and wider function, including the embedding of new products and services.

• Working within NSPCC policy, procedures and standards. Assisting with invoice activities and the provision of purchasing activities such as ordering and maintaining stationery and other office supplies, for example.

• Collect/collate and input data from team and other sources as required by the Supporter Care Team Manager, team and/or directorate and national functions and produce basic statistical reports.

• Speaking to supporters about their legacy, handling sensitive information and correspondence in relation to this, for e.g. letters from Will executives.

• Troubleshoot minor computer problems for the team, taking advice from the Business Systems and Analysis team as necessary.

• Provide support as required to other sites in their administration activities.

• Receive clients and visitors to the office and direct them or inform colleagues of their

  arrival as appropriate.

• Ensure that appropriate security measures such as signing in and out and wearing visitor passes are followed.

• A commitment to safeguard and promote the welfare of children and young people

Responsibilities for all Staff within Income Generation

• A commitment to safeguard and promote the welfare of children and young people.

• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the

  NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance.

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

  Person specification

1. Excellent interpersonal and customer service skills: able to communicate accurately, clearly, concisely, with colleagues, service users, members of the public and outside agencies with integrity and good judgment on the telephone and in writing.

2. Experience of working in an office environment providing secretarial/administrative support.

3. Ability to prioritise, manage own workload and work to deadlines.

4. Ability to build, manage and develop relationships and work flexibly, as part of a team.

5. Ability to follow guidelines and procedures and to work to set standards without supervision. As well as deal appropriately with sensitive and confidential material.

6. Excellent written and oral communication skills: ability to write emails, letters and notes of meetings clearly, concisely and accurately, and input information accurately into the database. Dealing effectively, efficiently and appropriately with supporters, staff, senior managers and external organisations.

7. Basic numeracy skills in order to collect/collate statistical information accurately.

8. Experience in delivering high standards and meeting KPIs within a customer focused environment.

9. Ability to successfully negotiate with others to achieve desired outcomes.

10. Ability to adapt and work within a service area using new technology. Knowledge and experience in using Windows-based software packages and Outlook

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Recruitment & Engagement Manager (12 month FTC)

£45,000 - £50,000 per annum
12-month maternity cover, Monday – Friday 9am – 5pm
Much Hadham, Hertfordshire

About the role

Attracting, recruiting and retaining top talent is one of the core principles of our clients People Strategy. That’s why they are seeking an exceptional recruiter to join them on a fixed term basis for a 12-month period, to drive recruitment efforts across the organisation, sourcing individuals that bring the right skills, knowledge and values that support the fantastic work of the charity.

With experience of recruiting within the UK and internationally, you will ensure the seamless use of their applicant tracking system, compliance with employment law, and effective collaboration with internal teams and external partners, ensuring they are always seen as an ‘Employer of Choice’. You will lead on managing high volumes of vacancies with a particular focus on their care, education and health services. Playing a critical role in their HR team, you will lead improvements in recruitment processes, ensuring robust and efficient candidate assessments that contributes to the development of the recruitment service as a centre of excellence.

About you

The post holder will be an experienced recruiter, who ensures recruitment best practice at all times. Ideally having worked in the care or education sector previously and as an expert user of applicant tracking systems, you will deliver expert advice to hiring managers and the recruitment team on all aspects of recruitment functions, policies and processes. Your knowledge of domestic and international recruitment will see you effectively manage their UKVI account acting as a Level 1 user, and oversee the recruitment and compliance of sponsored employees in line with Home Office guidance.

Why work for them

Based across 60 acres of beautiful countryside, they are a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions. In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

- 25 days’ annual leave per annum
- Flexi-leave policy
- Eligible for Blue Light card – discounts on big brands!
- Disability Confident Employer
- Investors in People Accreditation
- Free on-site parking
- Discounted gym membership
- Based at our beautiful countryside location in Much Hadham
- terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let them know as soon as possible.

Equality, Diversity & Inclusion

They embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

They are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of the positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Over the past 120 years,they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.

REF-219629

The postholder will provide advice, guidance and coaching to parents and carers of children aged 8-18 years to help them to develop new awareness and skills to enhance their support to their children through a combination of group-work and one-to-one sessions.

As part of the Mindworks partnership, The Eikon Charity provides a wide range of emotional wellbeing and mental health services for children & young people. Through this work we have seen how challenging parents and carers can find supporting their children’s emotional wellbeing difficulties. Supported by funding from the Surrey Wellbeing Partnership Innovation Fund, we are delighted to be recruiting to this new role of Family Wellbeing Practitioner, which expands our current Community Wellbeing Team offer. This is a collaboration with YMCA East Surrey working in partnership to ensure consistency of support to parents and carers across Surrey. This role will be supporting parent/carers within Elmbridge and Runnymede.

Responsibilities

• To work collaboratively and effectively with statutory and voluntary agencies, to identify parents/carers in need of support and to agree effective referral processes.
• To create, develop and deliver one-to-one interventions, workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics.
• To set up and facilitate peer-to-peer support and discussion groups.
• To identify a range of specialist services and agencies who can offer further support for parents and families
• To work in partnership with YMCA East Surrey who will provide support to parents/carers across Tandridge, Reigate and Banstead
• To promote the service within The Eikon Charity and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material.
• To help assess the needs and strengths of the parents/carers referred into the service and help them identify short-term goals to achieve desired change.
• Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions.
• To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified.
• Record and collect data with various tools and use this to evaluate the effectiveness of interventions
• To take responsibility for own caseload of parents/carers, some with complex and multiple needs
•  To work collaboratively with other Eikon delivery teams in delivering interventions for children, young people and families.
• To keep accurate records of individual engagement, evidence of change and celebrate progress with parents/carers
• To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
• To provide written case studies as evidence of the effectiveness of individual interventions 
• To assist with the development and progression of the service by adhering to all communication requests and assisting with peer progression development when requested through case supervision

Organisational requirements 

• Understand and act when safeguarding issues need to be escalated
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Be responsible for equipment/resources
• Work some planned evenings or weekends
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision
• Other work as requested by your line manager as needed to support our aims

“I often feel up against it in the community, but Kidz Klub is one of the little pockets of sunshine.”

Since their launch in March 2000, Kidz Klub Leeds have worked with children in every area of their lives, in their communities, homes and schools. They currently work with 1250+ children and their families in the most deprived areas across Leeds each week. Kids Klub Leeds believe that the children are the community changers and nation shakers and Our job is to help them to shine.

The charities vision is lasting transformation through the love of God for the most vulnerable unchurched children, their families and communities in Leeds for the generations. They work in partnership across the church, the city and beyond and are passionate about seeing those with the least supported with the very best.

We are looking for an experienced Major Donor and Individual Giving Fundraiser to take on this exciting new role. Could this be you?

 

The Role

As the Major Donor and Individual Giving Fundraiser you will work as part of the Fundraising Team to achieve annual fundraising targets, assisting the development of income year on year in line with the strategic plan for the Charity. Duties will include:

• Exploring and implementing ways of promoting Kidz Klub Leeds across the region to successfully attract new major donors.
• Managing and developing an individual giving program for the charity.
• Developing digital strategies to attract, engage with and retain new supporters to the database.
• Writing, designing and disseminating appeals, delivering across; mail, social media, e-mail and press.
• Growing a team of volunteers to help with fundraising activities and administration.

The Person

To be considered for this newly created opportunity you should come to us with a demonstrable track record of working on Major Donor and Individual Donor fundraising, along with a good understanding of storytelling, communications and how to take individual and major donors on a genuine and meaningful journey.

You should possess excellent organisational skills and the ability to work across several projects with diligence and skill. You will be trustworthy, flexible, hardworking and reliable. Self motivation and the ability to demonstrate excellent use of your own initiative will be second nature to you.

Perhaps most importantly, you will be passionate and motivated about fundraising as a vocation. Motivated to raise funds to enable the frontline work of Kidz Klub Leeds to take place and be a passionate ambassador for the charity.

Kidz Klub Leeds is a faith based Christian Charity. Therefore, the charity welcomes applications from those who are happy to support and work within the Christian values, in order to effectively communicate with Christian financial supporters as well as a wider support base.

Why Kidz Klub Leeds  

Kidz Klub Leeds is an inclusive place to work, with professional development and excellent support and wellbeing care in place for staff members. The Leadership Team and Trustees are highly supportive of the fundraising team and are actively involved. This is an extremely exciting time to join and contribute to the growth of this inspirational charity.  They offer a great range of benefits including:

• Generous annual leave of 6 weeks, plus bank holidays
• Trusts Pension policy
• Bonus day of leave per 5 years worked scheme
• Wellbeing care
• Excellent team environment
• Professional development

Please be aware this role is subject to successful references and DBS in line with our Safer Recruitment Policy.

This role is permanent and full time however potential for a part time or term time only role for the right candidate. The role will include some out of office hours (eg. some evenings and weekends for presentations and events) and travel will be required to events and to represent the charity.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

IPS Grow Regional Lead 

We are seeking an experienced IPS professional with recent IPS team leadership experience at a Team Leader, Senior Employment Specialist or Service Manager level.

Position: IPS Grow Regional Lead - Midlands Lead - Midlands

Location: Hybrid — England, UK (a mix of remote and onsite working, supporting IPS services across the Midlands)

Hours: Full-time

Salary: £49,000 per annum

Contract: Permanent 

Closing Date: 11 February 2025

The Team 

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

The key requirements of the role are:

• Leadership and technical support

• Performance oversight and stakeholder engagement

• Quality assurance and fidelity reviews

• Facilitate learning networks and communities of practice

About the Role 

The role will have a focus on working with regional and national stakeholders to support the national expansion of evidence-based employment provision within health systems. This will require the post holder to lead by example helping services translate research into on the ground practice, with a focus on quality and good performance. This will involve carrying out field mentoring/case reviews, quality assurance fidelity reviews, facilitating workshops and learning networks. 

About You

The successful candidates will be able to demonstrate:

• IPS leadership experience: At Team Leader, Senior Employment Specialist, or Service Manager level.

• Stakeholder management: Experience working with stakeholders at operational and strategic levels in fast paced delivery environments.

• IPS expertise: Comprehensive knowledge of the IPS approach and practical applications. Familiar with the IPS evidence base and able to talk convincingly about the benefits of IPS to different types of stakeholders.

• Driving performance outcomes: Track record of driving tangible improvements in IPS outcomes with a strong focus on performance management. Deep understanding of IPS implementation challenges and successful strategies to overcome them.

• Change management: Ability to plan, implement, and solidify positive change within IPS services and systems. Drive improvements in employment outcomes for IPS clients through strategic change initiatives.

• Strategic planning and organisational skills: Manage workloads and competing priorities efficiently, and meet deadlines consistently while maintaining high-quality output. 

About the Organisation 

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. 

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. 

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. 

Other roles you may have experience with could include IPS Grow Lead, IPS Grow Lead Regional Lead, IPS Grow Programme Lead, IPS Grow Lead Regional Programme Lead, Programme Lead, Service Lead, Service, Programme. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.