Jobs

The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to succeed in. We deliver a suite of programmes which offer young people the opportunity to explore university, apprenticeships and a range of the UK’s leading professions, and the work of our programmes team Intern is essential to this mission.

The Sutton Trust are currently recruiting for two Interns within the programmes team. One will focus on supporting our Employability programmes including our Pathways to the professions programmes and our Alumni Careers Plus programmes which includes two new strands of the programme in Tech and Consulting launching in 2025. The other will work across the programmes team on our University Access programmes (eg Sutton Trust Summer Schools and Sutton Trust Online ) and Alumni programmes and activities

The Programmes Interns will play an integral part in the team to help deliver on these initiatives and the long-term aims of the organisation. The roles are varied and will support student communication and delivery across our school age (16-18) programmes and university (post 18) activities for alumni. This is an extremely exciting time to be at the Trust and the roles will require individuals to be creative, flexible and to adapt to a fast-paced environment.

Main duties

• Manage student logistics including booking travel, reimbursements and accommodation across a range of programmes.
• Responding to multiple student-facing email inboxes to ensure timely and effective communication with beneficiaries.
• Being the first point of contact on the Sutton Trust main phone line, answering questions from a range of stakeholders
• Being a main point of contact for students around activity attendance, eg following up with students who haven’t attended
• Assisting with planning and delivery of a range of in person events eg, residential conferences for students on Pathways programmes, employability events for Sutton Trust alumni and online webinars
• Updating content on Sutton Trusts website, digital student platforms (Sutton Trust Online and Sutton Trust Alumni) and materials needed for programme delivery
• Updating appropriate databases, for example on student information or university details to ensure this is accurate
• Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
• Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data, including pulling together data and creating visuals for reports
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Has enthusiasm for and experience of working with young people from diverse backgrounds
• Has an interest or understand of the education or not for profit sectors (knowledge of the UK higher education system is helpful, but not essential)
• Can prioritise their workload when working to multiple deadlines in a fast-paced environment
• Has a high degree of initiative and the ability to take responsibility for small projects with support
• Excellent verbal and written communication and strong analytical skills
• Personable, flexible and able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full time, Fixed term until August 29th 2025
• Salary: London Living Wage (currently £13.85 an hour)
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 9am, Monday 2nd December, with interviews held at our London offices on Tuesday, 10th December and Wednesday 11th December.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 25 November 2024

Interviews: Wednesday 27 November 2024

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

JOB PROFILE 

JOB TITLE: 

Volunteer Support Co-ordinator 

RESPONSIBLE TO: 

Community and Families Manager  

HOURS OF WORK: 

25 hours per week  

LOCATION: 

Hybrid (Edinburgh Head Office and Home)  

DURATION: 

SALARY / GRADE: 

Permanent (2 year funding available)  

Grade 4.5, Salary £26,908 pro rata  

KEY WORKING RELATIONSHIPS 

• AUK Scotland Volunteers

• Community and Families Manager and Head of Community Services 

• AUK Scotland Communities Team

• Wider AUK Scotland team (including FASD Hub Scotland and Kinship Services) 

• AUK volunteer co-ordinators across the UK 

PURPOSE OF THE ROLE 

• This newly funded role will support the development of community network support for all members of the adoptive community in Scotland. This will be achieved through recruitment and ongoing support for volunteers creating and delivering community focused activities across the AUK Scotland adoption community.

MAIN DUTIES AND RESPONSIBILITIES

• To review existing processes and procedures and improve, develop and implement robust organisation wide policies and procedures alongside UK wide colleagues to ensure that volunteering is well-managed and supported in AUK. 

• To develop volunteer led community networks across Scotland, including in the following local authority areas, Lothian, Perth and Kinross, Angus, Highland and Dumfries and Galloway.

• To manage, supervise and support new and existing volunteers in the set up and running of the community network.

• Working with the Family and Communities manager to support the development of an Adult Adoptee community network in Scotland and work alongside existing adult adoptee volunteers to support attendance at AUK advisory group meetings. 

• To work in partnership with local authorities and the wider adoption community to encourage growth and development of community networks, developing new volunteer led community networks across Scotland, prioritising Lothian, Perth and Kinross, Angus, Highland and Dumfries and Galloway. 

• To encourage support with community fundraising initiatives developed by the community networks and promote national opportunities across community members. 

• Alongside the community team, plan, co-ordinate and realise community events throughout Scotland

• To provide administrative and communication support to the community groups, supporting good quality assurance practice across the network.

• Work closely with the UK wide AUK volunteer co-ordinators 

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Supporter Fundraiser who will proactively engage with supporters, community groups and volunteers in the community.

The Supporter Fundraiser will join Sight Scotland at an exciting stage, with a newly formed Cause and Engagement team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this role.

This role gets to see the full spectrum of what Sight Scotland’s amazing supporters do for the charity. You will spend time out and about meeting supporters across Scotland, understanding their fundraising goals and supporting them to achieve and surpass them. You will engage with community groups, speak at schools and workplaces, recruit and manage volunteers and support the delivery of fundraising events.

This role would suit someone who enjoys building relationships with people across a wide spectrum of age, background, disability, and motivation. You would need to be enthusiastic, proactive and able to work effectively both independently and as part of a team. A willingness to travel is a must as you will need to be out from behind a desk to build those all important relationships. There will be some evening and weekend work (for which TOIL is provided), so flexibility is key.

You might see similar roles called Community Fundraiser or Regional Fundraiser.

This role is an excellent starting point for fundraising as a career path, but some experience within charities would be useful for this role. This role could suit someone who has experience as a Fundraising Assistant and is looking to step into a role with more responsibility and supporter interaction, or perhaps someone who has worked in a different team within a charity but can demonstrate great relationship building skills. 

To apply, please see the details in the Candidate Pack and contact THINK Recruitment for a screening call. 

Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.

In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people. 

Job Summary 

The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets. 

Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role. 

Reports to: CEO 

Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team 

Job Type: 35 hours per week, salary £30k-£35k 

Key Responsibilities 

1. Service Management and Administration: 

• Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses. 

• Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively. 

• Monitor and respond to emails in designated inboxes related to training and services. 

• Manage freelance trainers and teachers to ensure the smooth delivery of all courses. 

• Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services. 

• Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery 

2. Promotion of Courses and Services: 

• Develop and implement strategies to promote training, courses and interpreting services to potential clients and students. 

• Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities. 

• Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses. 

• Meet or exceed sales targets for course enrolments and sales of training programmes. 

3. Client, Student, and Teacher Support: 

• Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support. 

• Assist with course registration, answer queries, and provide detailed information about training programs. 

• Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded. 

4. CRM and Invoicing: 

• Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information. 

• Generate and manage invoices for BSL and training courses. 

• Track payments and follow up on outstanding invoices to ensure timely payment. 

5. Feedback and Evaluation: 

• Capture feedback from students, clients, and teachers through surveys, or other appropriate methods. 

• Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery. 

• Prepare and present evaluation reports to senior management, highlighting key findings and recommendations. 

Qualifications and Skills 

Essential 

• Strong organisational and multitasking skills with a keen attention to detail. 

• Experience of managing staff/a small team 

• Excellent written and verbal communication and interpersonal skills. 

• Ability to work independently and as part of a team. 

• Proven track record of meeting sales targets and promoting services. 

• If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided). 

Desirable 

• Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3). 

• Proficiency in using CRM systems and other administrative software. 

• Experience in business outreach and building business relationships and partnerships. 

Personal Attributes 

• Proactive and resourceful with a problem-solving mindset. 

• Passionate about education, training, and supporting the Deaf community. 

• Committed to continuous improvement and excellence in service delivery. 

Application Process 

To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December. 

Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application. 

West London Centre for Counselling is a well-established and successful charity which currently provides free counselling to the local community through NHS Talking Therapies in Hammersmith and Fulham. We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating the secure database with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, and contributing to the overall smooth running of the Centre.

The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills.

This role could be EITHER a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); OR it could be a 4-day-per-week position (28h pw), again with at least one evening shift per week (until 9pm).

The salary for this role is £28,000 for full time, or pro-rata for part time.

The job description and person specification are attached.

Please make your application in writing showing how your experience and knowledge meet the person specification.

WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.

In this pivotal role, you will bring in-depth knowledge of sickle cell and work closely with the project steering group, clinical specialists, prison staff, and sickle cell patients in custody. Your aim will be to understand and address the specific needs of patients with sickle cell disorder during their time in detention.

If this role sounds of interest, we welcome your application. We also welcome applications for secondments from NHS England, Health and Justice staff.   

In line with the NHS England (NHSE) 2022/23 healthcare “New Models of Care” this project aims to reduce inequities and improve timely access to high quality expert care for sickle cell patients detained by His Majesty’s Prison & Probation Services – HMPPS (London).

The key aims of the project are to:  

· Identify the healthcare needs at the earliest possible opportunity on their prison journey for all sickle cell patients in custody;

· Ensure the patient voice is heard, understood and responded to by healthcare, prison staff and patient peers detained in prison, i.e. cell-mates, for timely response to patient care needs, including an understanding of issues which may exacerbate a SCD crisis and how to respond to potential crisis;

· Empower/support patients to better understand how to self-manage their healthcare needs/their condition during their prison detention;

· Increase the awareness and understanding of sickle cell conditions with health and care professionals and the wider prison estate workforce. To ensure they have the skills and knowledge to identify and/or prevent incidents or escalation of sickle cell crisis, and reduce stigma and adversity that patients may experience.

The post-holder will oversee the successful programme development and delivery to meet the aims and objectives of this pilot project.

The post holder will develop a flexible, bespoke training programme which meets the needs of key stakeholder groups whilst taking into consideration the restrictions imposed by the prison environment. This may include the offer of training virtually/online, and/or face-to-face at prison location/s.

The role will include liaising with a number of organisations commissioned by NHS England (London) to assist with patient engagement.

The post holder will also be responsible for the project budget and evaluation, including working closely with an external agency for the monitoring and evaluation of the programme over its three year duration. We have received public sector funding to enable this innovative project to pilot. Subject to a successful evaluation and securing additional funding, this role may continue.

We are seeking an individual with strong programme management, communication, networking and advocacy skills to build relationships with key stakeholders. 

Visit our website for a job description and details on how to apply. The role closes on December 6th 2024

This is an exciting opportunity to contribute to developing Refuge’s learning and development programme.

The successful candidate will work with the People Development team to support the roll out of our annual training calendar, developing internal communications to advertise our training catalogue, reporting and ongoing evaluation of our training. With a strong customer focus, you will act as the key point of contact for our staff and our training partners. You will have experience working with learning management systems with a keen eye for detail and good analytical skills.

Closing Date: 09:00am 25 November 2024

Interview Date: 2 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service

Role purpose

The Welfare Benefit caseworker will provide a high quality advice service for people affected by cancer.

The post holder will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

Previous applicants need not apply

Closing Date:  Monday 9th December 2024 at midday

Interview Date: Monday 16th December 2024

Normal working hours 9.30 to 5.30

8.5% pension contribution after successful completion of probation period

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

We aim to run a service that is accessible to all. A core part of achieving this objective is that at least one of our two offices is open to members of the public five days a week. Everyone is welcome to come in, find out about our services and how to contact us for advice.

You’ll be a key member of the reception team, responsible for greeting and booking in clients who have pre-arranged appointments, and assisting members of the public to understand how to engage with our services.

You’ll work with volunteers who are on hand to provide basic information, or signpost to other services where appropriate. When a client’s situation is more complex and full advice is required, you and the volunteers can show members of the public how to contact our Adviceline service. We also have some capacity to help people who are in need of urgent support on the day.

The reception is a busy, fast-paced and interesting place to work, the role can be richly rewarding for the right candidate.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and helping to protect our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

Prospectus is excited to be partnering with our client in the search for a Philanthropy Officer.

The charity funds critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. With more people than ever living with diabetes and millions more at risk of developing type 2, their work has never been more needed. They make sure the people affected get the care and support needed to live well with diabetes and avoid devastating complications.

The Philanthropy Officer is a full-time permanent role, paying a salary of £29,994 to £33,327 per annum. This is a London based position with very flexible hybrid working arrangements. 

In this role, you will be working closely with Senior Philanthropy Manager to secure and develop key relationships with philanthropists able to fund the organisation's work at a high level. You will work with colleagues across the team, providing an excellent supporter experience at all times.

The successful candidate will have demonstrable experience of managing major donor relationships. They are looking for someone with a track record of securing new high value donations from philanthropists and uplifting from existing donors in support of vital work.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

* please note we are looking for a number of OPW's and are looking to hire with immediate effect.

Operations

On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

20 October 2024 to late April 2025 

Shifts from 6:45pm or 9:45pm to 7.15am (plus additional time if allocated driver). Hours and days of work will vary according to the needs of the service.

We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Overnight Project Workers.

We value diversity and welcome all, in particular those with life experience and lived experience.

While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.

Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.

Please note:

Some of our Overnight Project Workers are required to have a driving licence and be able to drive a manual vehicle.

However, this post also is still suitable for those that want a non-driving role.

On each shift, one of the two Overnight Project Workers will be an allocated driver and is expected to drive the van back to its local base in Fulham or Wandsworth, depending on the shelter circuit. The allocated driver for the shift will receive an additional hour of pay for this task.

What you will do as part of our team

The Overnight Project Worker is responsible for the following:

Job spec

• Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
• Following best practice procedures for the security and safety of the guests and volunteers.
• Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
• Carrying out regular checks around the shelter, checking conditions of all areas.
• Ensuring that the van is loaded correctly with shelter provisions and that no Glass Door belongings are left on site.
• Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
• Ensuring cleaning protocols are followed and implemented.
• Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
• Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
• Setting up and help serve a simple breakfast for guests in the morning
• Ensuring all guests are woken from 6am onwards and leave the building by 7am
• Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.

On occasions you will also be expected to attend training, team meetings and other activities as required. The allocated driver is expected to drive the van back to its allocated base at the end of the shift to which an additional hour of pay applies for this task.

Person Spec

Essential

•  Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
•  Ability to work as part of a team and be a supportive team member.  Confidence in dealing with challenging behaviour.
•  Good written and verbal communications skills.  Ability to carry out manual handling tasks.
•  Understanding of and commitment to Equal Opportunities.
•  Driver shifts only: Valid driver’s license and willingness to driver the shelter van

Desirable

• Experience working within the homelessness sector or with similarly vulnerable people.
• Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
• Lived experience of homelessness.
• An understanding and value of trauma informed care.
• Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).

30/37.5 hours per week / Permanent / £27,225 per annum, pro rata / working across Monday to Friday 9am-5pm, office based in Horsham, delivering Transitional Services in the community across Horsham, Crawley, Burgess Hill and Worthing.

It is essential that you hold a current UK driving license and have a car for this role (expenses for mileage paid at 45p per mile, excluding home to work journey). 

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for an enthusiastic and motivated individual to join our West Sussex Transitional Housingteam, providing  safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness, whilst also deliveringa support package to actively encourage them into education, training, employment or voluntary work. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people

This role will primarily involve lone working in the community.You will have the autonomy to manage your tasks and responsibilities independently and be part of a supportive team, keeping in regular contact and where necessary working together. You will receive an induction where you will work alongside an experienced member of the team before lone working.

You will have your own caseload of young people, visiting them in their homes and supporting them in the community.You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. 

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Experience and Knowledge

·Experience relating to housing, support work, and/or working with young people at risk

·Experience of working proactively with a caseload of young people to enable them to achieve independent living.

·Knowledge of statutory and voluntary resources available to young people

·Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.

·Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities

·Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression

·Ability to work autonomously, and use own initiative, as well as being part of a team.

·Ability to organise workload, take initiative and make decisions

·Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Are you passionate about community-driven impact? Do you thrive in roles where no two days are the same? Harris Hill are  looking for a dedicated Community Fundraising Officer to join a friendly, London-based charity.

As a Community Fundraising Officer, you'll take the lead on building community connections, inspiring local businesses, schools, and community organisations to support the charity mission. You’ll work on exciting events like the Royal Parks Half Marathon and Brighton Marathon, guiding and supporting families, volunteers, and third-party fundraisers.

Your Key Responsibilities

• Develop and strengthen relationships with local communities, businesses, and supporters.
• Provide a positive, sensitive supporter journey for all involved in the charity mission.
• Recruit and inspire volunteers to participate in third-party events.
• Collaborate with the wider fundraising, communications, and marketing teams.
• Spearhead supermarket charity initiatives, including writing and submitting applications to secure essential funding.

About You

You have experience in community fundraising and know how to build genuine connections. You’re equally comfortable supporting families who wish to fundraise as you are giving presentations to students or potential volunteers. With strong interpersonal skills and a knack for organisation, you’re proactive, target-driven, and ready to innovate to expand our reach.

An enhanced DBS check will be required for this role.

Closing date: ASAP

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.