Jobs

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 36 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

​No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Sunday 16 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Virtual interviews: Week commencing 24 February 2025
• Face to Face interviews: Week commencing 03 March 2025

Visitor Experience Officer - Fixed-Term
Reference: JAN20257294
Location: Abernethy
Salary: £24,890.00 - £26,720.00 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
Duration: 6 months
Hours: Full Time

We have three full-time 6-month contracts available for this position. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

We are looking to recruit our seasonal team of Visitor Experience Officers to help deliver the visitor experience and maximise support for nature conservation through encouraging membership of the RSPB at the Loch Garten Nature Centre. 

Located in the heart of Abernethy reserve, surrounded by Caledonian pine forest and in the shadow of the mighty Cairngorms, the Nature Centre is one of the RSPB’s most high-profile visitor facilities, with a legacy of delivering a top-quality visitor experience spanning over sixty-five years. 

The Nature Centre is a 7-day-a-week seasonal facility (April to October) with a visitor experience focussed on Abernethy reserve, in particular the Caledonian pine forest and the species which live there, as well as the work of the Cairngorms Connect partnership. 
As a Loch Garten Visitor Experience Officer, you will be part of a dedicated and enthusiastic team, maintaining and delivering the first-class visitor attraction, guaranteeing a high quality, on brand, visitor experience for all and maintaining exceptional customer care standards. You will also maximise support for nature through encouraging membership of the RSPB, for which you will receive full training. 

You will occasionally be asked to patrol the local trails in the evening with a colleague, to engage with visitors who may be wild camping, ensuring the forest and local communities are protected from visitor impacts, including wildfire.

We are looking for three six-month contracts starting as soon as possible, one of which will be extended for an additional two months, and one four-month contract starting at the beginning of May.

Responsibilities:

• Deliver a top-class experience for all visitors, ensuring everyone has positive and memorable contact with the RSPB, including giving talks and occasionally helping on guided walks
• Ensure the efficient and smooth day-to-day running of the Centre, facilitating an exceptional visitor environment and delivering first class customer care for all visitors
• Promote RSPB membership to visitors and recruit new members, ensuring stringent fundraising standards are met
• Provide cover for colleagues as required.

Essential skills, knowledge and experience:

• A passion for nature and conservation
• Computer literate in Microsoft Office
• Knowledge and experience of visitor engagement techniques and delivering a high-quality visitor offer
• Proven ability to recruit members to a charity
• Excellent verbal communication skills
• Proven ability to plan and prioritise workloads
• A team player, with the ability to also work on own initiative
• Ability and willingness to work flexibly including weekends and occasional evenings
• 4 National 5s / GCSEs (or equivalent) at grades A-C.

Desirable skills, knowledge, and experience:

• Delivering against targets and KPI’s
• Working knowledge of Equal Opportunities & Diversity
• Health and Safety in the workplace
• Ability to travel in rural areas during work hours without reliance on public transport.

Closing date: 23:59, Sun, 23rd Feb 2025

Please note that we are actively recruiting for this position and reserve the right to close this vacancy once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We are seeking a skilled and dedicated Operations and Office Coordinator to join our growing team and contribute to our mission of supporting individuals affected by spinal cord injuries.

This isn't just an administrative role! As an Operations and Office Coordinator at Back Up, your primary objective is to provide comprehensive operational support while fostering a positive and efficient workplace for the team. This pivotal role extends beyond administrative duties—whether it's liaising with IT to prepare laptops or conducting Health & Safety inductions for new joiners, you ensure a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and managing the office to be a great workplace for the team. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience, and potential to apply.

About us:

At Back Up, we inspire people affected by spinal cord injury to get the most out of life. Each year, we reach over 1,000 people with our award-winning services that are designed and delivered by people affected by spinal cord injury.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive, and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 30 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 15 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the role

You will be offering support via a national helpline to families of serving Royal Navy personnel, including Reservists and Merchant Navy, that are seeking support for their mental wellbeing.

You will speak from your own lived experience as serving personnel, or a close family member of a serving personnel, to actively promote the wellbeing of people who reach out and signposting support available to them when appropriate.

To achieve this, you will contribute to an extensive database of nationwide support available and work closely with the Anchoring Minds team to make sure that people receive to support they need. This may include writing referrals.  

You will make follow up calls with people to make sure they could access support and help them overcome any barriers to access if it is needed.

You will have connections with a wide range of organisations including:

• Organisations who support families of serving Naval personnel
• Local Authorities and housing providers
• Wellbeing Centres
• Military specific benefit services
• Local schools and Child and Adolescent Mental Health Services (CAMHS)
• Community Mental Health Teams (CMHT)
• Other third sector organisations 

Hours: Part-time, 21 hours per week.

Location: Gosport Wellbeing Centre.

About you

We are looking for a candidate that is passionate about mental wellbeing and able to promote support available to the people who can benefit most from it. You will need to have a strong understanding of challenges faced by military families and a working knowledge of the welfare benefits system, with a focus military family accommodation and military financial benefits.

The ideal candidate will be capable of forming good working relationships with colleagues and external agencies. In addition to this you will need to be confident using databases and a smart phone to carry out your day-to-day work.

We can only consider applications for this role if you have lived experience as either serving personnel or a close family member of serving personnel.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Thursday 13 March 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Forces community.

This role is to respond to contact made via the Forcesline helpline, which provides a welfare support service for serving, ex-service personnel and their families.  Enquiries include requests for information, practical assistance and emotional support.

About the team

You will work with a great team of advisors who are both experienced and skilled. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another.

About you

You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline.

You will have used Microsoft Office 365 to a high standard.

The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and broad computer literacy that includes the ability to work across multiple applications simultaneously.

It is important that you have experience of planning and managing your own workload, with minimal supervision.

This role is homebased in the UK, you must live in the UK to be eligible.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Wednesday 12 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 17 February 2025.

Location: Field Based in Newport/Monmouthshire/Torfaen

Salary: £33,485 - £36,395 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: Monday to Friday

We have an opportunity for an experienced Regional Senior Fundraiser to join our Income Generation team to help us ensure that when a child’s life will be short, Tŷ Hafan will walk alongside their family every step of the way – through life, death and beyond.

This is an exciting time to play a key role in a highly ambitious and driven team. You’ll be an expert in your own geographical covering Newport/Monmouthshire/Torfaen, building key relationships with truly dedicated supporters.

About you:

We are looking for an enthusiastic, motivated and experienced Community Fundraiser working in Newport/Monmouthshire/Torfaen. As the ideal candidate you must have 3 or more years experience in a Community Fundraising team, with the ability to work on your own autonomously. You’ll have new ideas and a positive attitude.

You will be comfortable meeting with diverse groups of people and developing relationships as well as looking for opportunities to engage. You will have excellent relationship management experience and the ability to work on various project at the same time. You will have experience working with and recruiting supporters and volunteers.

This role is home based but involves occasional travel to our Head Office based in Sully, as well as regular travel throughout the geographical region. Therefore a driving licence and access to a vehicle is needed. 

The ability to work flexibly to include evenings and weekends and to align working hours with the needs of our supporters is essential.

The benefits of working for Tŷ Hafan include: 

• Group Personal Pension Scheme with an employer contribution of 5%
• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% off all purchases from any Ty Hafan Retail shop)
• When onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

About the role: 

Reporting to the Community Fundraising Manager, the successful candidate will be responsible for leading on all Community Fundraising within their geographical area.

You will be responsible for developing and growing income and engagement within a defined region whilst also delivering first class account management to existing and new fundraisers. 

Working within the Income Generation Team, you will work closely with the Corporate and Major Giving Teams as well as Events and Philanthropy to ensure that all opportunities are maximised. 

This role is varied – no two days are the same and will require someone who is able to work autonomously whilst being an integral part of a team. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. 

Closing Date: Sunday 16th February 2025 

Interview Date: Tuesday 25th February 2025

Role Summary 

This role supports the entire Alcohol Change UK team, more specifically the Head of Office, People and Governance. They undertake administration for the People team, such as co-ordinating and supporting recruitment and maintaining Personnel records. This busy and diverse role works across the charity with all members of the team as well as our office and IT suppliers, solving basic IT issues and keeping the office running smoothly. The post holder will also be the first point of contact for the charity: answering our phone and directing enquiries as appropriate.

NOTE: The role is 70:30 split between office and IT: People, though this fluctuates to a higher focus on People and HR during times of recruitment.

The post holder will also work with our Governance and Executive Officer to support the Board of Trustees.

Key Tasks and Responsibilities 

Office

• Keep our physical office running well, including answering phones, welcoming visitors, organising electronic filing, operating our room bookings system, overseeing postage and print.
• Support the HOPG with office tenants including room booking, key cutting and buildings maintenance.
• Liaise with any buildings, repair and maintenance works (e.g. cleaning, pest control, etc) at the London office.
• Procure office stationery, consumables and equipment.
• Support all staff and associates with basic IT troubleshooting, including liaising with the IT support team and IT account manager.
• Support with the compliance of Health and Safety through training reminders and maintaining the Health and Safety platform.
• Help the team keep up-to-date with cyber security training (externally provided).
• Review supplier contracts and research alternatives to present best value quotes to the HOPG, such as insurance, utilities, etc.
• Book courier services when required and arrange delivery of resources to team members.

People

Recruitment:

• Support recruitment advertising, co-ordinate booking of interviews and support interview panels.
• Assist with the induction and onboarding of new starters.
• Update digital People records.

Learning and Development:

• Support in-house training/skills shares and maintain documentation/recording of these sessions.
• Support in booking external staff training.
• Produce and maintain records of internal and external staff training.
• Research, help develop and implement a new training and development policy.

Equality, Diversity, Inclusion and Belonging (EDIB):

• Quarterly reporting on Diversity statistics.
• Support in the organisation and running of the EDIB Forum

Other

You will also be expected to:

• Support the HOPG with People projects such as annual reviews and staff surveys.
• Generate and analyse reports related to sickness absence or TOIL to support with payroll processing.
• Attend training courses and events as required and share learning with other staff and trustees, as relevant.
• Occasionally work weekend and evening hours, for which time in lieu will be given.
• Undertake other work as requested by your line manager.
• Support the wider team with events such as the Dry January ® challenge, Sober Spring, etc

Member Support & Administrative Assistant
6-Months Fixed Term Contract
Location: Central London (Russell Square), with 1-2 days per week in the office
Salary:  £24,000 per annum FTE pro rata
Hours: Full time (35 hours per week), 9-day fortnight (every second Friday off and paid)

Charity People are working with a national body for personal, social, health, and economic education-a school curriculum subject that equips pupils with the knowledge and skills they need for life and work. From mental health and online safety to economic wellbeing and equality, their work helps teachers and schools nationwide to raise standards. We are seeking a Member Support & Administrative Assistant to join their friendly team.

This role is ideal for someone looking to further their career in administration or seeking an entry point into the charity and education sectors.

Key Responsibilities:

As the Member Support & Administrative Assistant, you will:

• Be the first point of contact for member queries via phone and email, providing a professional and friendly service.
• Maintain our membership database by updating contact records, logging queries, and processing memberships and payments.
• Support the organisation of events such as webinars, conferences, and face-to-face training, including delegate registration, logistics, and technical support during live webinars.
• Assist with event preparation, including setting up conference materials and liaising with participants.
• Provide general office and administrative support to other team members as needed.

Essential Skills & Experience:

• Experience in customer support and handling queries via phone and email.
• Strong communication skills, with the ability to write clear and professional emails.
• Proficient in using Microsoft Office (Word, Excel, Outlook) and databases.
• A proactive, self-motivated approach, able to work both independently and as part of a team.
• Good organisational and multitasking skills, with a conscientious and thorough work ethic.
• Basic experience with processing invoices and payments is desirable.

Personal Qualities:

• Professional, friendly, and enthusiastic manner.
• Willingness to learn and take initiative.

How to apply:

Please send your CV as soon as possible as we are reviewing applications on an ongoing basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Salary: £24,570.00 per annum, pro-rated plus £5023.71 London Weighting per annum, pro-rated

Location: Shelter Boutique shop – Muswell Hill

Contract: Fixed term contract ending March 2026

Hours: Part time – 15 per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Muswell Hill Boutique by Shelter shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. 

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.  

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Lecturer in Counselling and Psychotherapy

Location: Waverley Abbey College, Waverley Abbey House, Waverley Lane, Farnham, Surrey, GU9 8EP
Salary: £14,708.80 pro-rata (£36,772 FTE)
Hours: 14.5 hours a week [0.4]
Job Type: Part time
Contract Type: Permanent

Due to 100% growth in our higher education intake in September 2024, we’re in an exciting phase of growth so are delighted to be recruiting for a Lecturer in Counselling and Psychotherapy to join Waverley Abbey College supporting the next generation of Christian Counsellors. 

The Job Purpose:

To be a key member of a team of academic and administrative colleagues facilitating the highest quality learning and teaching within Waverley Abbey College. To support students through teaching, administration and academic advice. To work across undergraduate and postgraduate programmes as part of the academic team. To enhance and develop learning and teaching, academic processes and student outcomes. This may include teaching during weekdays, weekends and evenings. 

Principle Accountabilities:

• Teaching and Learning - to contribute to and enhance teaching and learning on the training programme.
• Academic Support - to advise and guide students to support their progression and outcomes
• Management and Administration
• Be an active representative of Waverley Abbey College on key professional bodies/ committees; external events; conferences and seminars; production of sector or journal articles/reviews; through the operation of external or internal workshops or seminars.

For further information on key responsibilities and person specification please see the Job pack. 

This role holds a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 to be a practising Christian who assents to Waverley Abbey’s Statement of Faith.

If you’d like to apply, please provide your CV, and a cover letter that directly addresses the requirements of the job description, including why you are interested in the role.

We reserve the right to close applications early.

Please note, an appointment will be subject to:  

• Evidence of Right to Work in the UK 
• Satisfactory references 
• A satisfactory Enhanced DBS disclosure (where applicable)
• Meeting Occupational Requirement criteria 
• Satisfactory completion of a probationary period 

Sound interesting? Apply now!

We are at a critical moment in world history; a moment of profound spiritual, economic and social crisis in the UK and across the world – with opportunity for a radical, spiritual renewal. In the last half of 2022, CWR and 24-7 Prayer came together to create a new vision at Waverley Abbey for such a time of this.

The 112-acre Waverley Abbey Estate, located about an hour from London, Heathrow and Gatwick Airports, has been a place of prayer since 688 AD and was the site of England’s first Cistercian Abbey.

CWR was founded by Selwyn Hughes with a simple vision of helping people to spend Every Day with Jesus – to pray and study the Bible every day. In 1985, CWR opened the Waverley Abbey Estate to establish a place of prayer, retreat and a Christian College to train and equip young leaders. 24-7 Prayer is an international, interdenominational movement of prayer, mission and justice. 24-7 Prayer exists to revive the Church and rewire the culture. Its resources help millions of people and its members from all over the world have been praying non-stop since 1999. 

With its remarkable history of thirteen centuries of prayer, its strategic location on the Prime Meridian, and its 30,000 sq. ft of accommodation, the partnership of CWR and 24-7 Prayer at Waverley Abbey represents a unique opportunity to establish a mission centre and a hub for spiritual and social transformation in the UK and globally. 

We are creating a new Abbey for a new generation. One that will champion encounter with God, through education, engagement and enterprise — for spiritual and cultural renewal for this generation and generations to come.

REF-219453

Location: Dundee Shelter shop

Salary: £24,570.00 per annum (pro-rata for part-time)

Contract: Permanent

Hours: 7.5 hours per week (0.2 FTE)

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Dundee shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Safeguarding statement

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality. The Operations Coordinator will play a key role across the charity, supporting the smooth running of Learning with Parents’ core functions during a period of growth and enabling the team to effectively deliver our programme and achieve impact for disadvantaged families. 

In particular, they will assist the Operations team with HR and recruitment processes, providing additional administrative capacity and supporting our finance functions.

About you

A successful Operations Coordinator will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact. 

Our ideal candidate would also be able to provide examples of when they have used the following skills and experience: 

• Good organisational skills and ability to prioritise effectively

• Good attention to detail

• Excellent communication skills, verbally and in writing

• Ability to work well as a team and with a range of different stakeholders

• Keen to learn and develop new skills

• A desire to champion and uphold our organisation’s vision, mission and values.

Our ideal candidate might also be able to provide examples of when they have used  some of the following skills and experience, although these are not essential: 

• An understanding of education inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning 

• Experience in (an) administrative role(s) 

• Experience of book-keeping or support with other financial functions. 

Our Values 

Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.

Ambition

We strive do more for the families, schools and organisations we work with

Collaboration

We value the voices of others and achieve more by working together

Exploration

We are curious and seek evidence to inform our work

Innovation

We test, learn, adapt and embrace failure in our pursuit of progress

Integrity

We act responsibly and honestly, and default to transparency

Supportive environment

We work to create an environment which supports growth, belonging and wellbeing for everyone 

Benefits

We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:

• Generous holiday allowance (36 days, including bank holidays and a Birthday day)

• Enhanced maternity and paternity leave policy

• Income protection in case of sickness

• Flexible working times

• Social events

• Environmental (Net Zero) Pension

• Cycle to work scheme

• Benefit Hub, including virtual GP and discount scheme 

To Apply 

Directly on our website, please submit a CV and one-page Cover Letter outlining:

• Why do you want to work for Learning with Parents?

• Why do you want the role of Operations Coordinator?

• What skills or experience do you have that would make you a good candidate for this role?

Deadline: 20th February 2025. 

Provisional dates for the first round interviews will be online on the 3rd March 2025.

Second round interviews will be in person, at our Bristol offices on 10th March 2025.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, ethnic minority, Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.