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Top job
Dementia UK, EC3N, London (Hybrid)
£28,000 - £31,000 per annum
Dementia UK is currently seeking a Database Officer to lead on the delivery of processes within the Database Services team.
Posted today
Top job
Dementia UK, Remote
£30,000 - £33,000 per annum
This is an exciting opportunity to join the Community Fundraising Team at Dementia UK.
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L'Arche, City of London (On-site)
£35,830.08 (pro rata to 22.5 hours £21,498.04)
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£24,784.5 (pro rata for 21 hours per week £13,879)
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Diocese of Truro, Truro, Cornwall (Hybrid)
£23,500 - £24,500 per year based on skills and experience
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Manchester and Salford Samaritans, Manchester (On-site)
£12.00 per hour
Branch Administrator Can you help us run the office to support our volunteers in answering the phone when people need us most?
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Page 1 of 20
EC3N, London (Hybrid)
£28,000 - £31,000 per annum
Full-time
Contract (9 month fixed term)
Job description

Location: London hybrid - minimum 1 office day each week

Department/team: Supporter Care and Database Services

Contract: Permanent: 9 month fixed term, full-time

Interview date: Tuesday 4th March (in person at our Aldgate, London office)

Annual leave: 33 days (plus eight bank holidays)

Closing Date: 19/02/2025

Benefits:

  • enhanced maternity, paternity and adoption leave, and shared parental pay
    family-friendly policies
  • 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
  • free health cashback plan (Medicash): employee cover plus up to four dependent children
  • 24/7 virtual GP access (UK registered), plus access to Best Doctors
  • free, confidential employee assistance programme (Medicash)
  • access to a wellbeing app
  • flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
  • learning and development opportunities including bespoke training and access to LinkedIn Learning)
    commitment to employee health and wellbeing.
  • We have a Menopause Friendly accreditation and are a Disability Confident employer

About us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

Dementia UK is currently seeking a Database Officer to lead on the delivery of processes within the Database Services team.

As the Database Officer, your primary responsibility will be managing a substantial volume of data files from a variety of sources, seamlessly importing this information into our fundraising database. You will handle supporter data ensuring a high level of accuracy, while being directly responsible for running the majority of data imports as well as handling enquires coming into the Database Services shared inbox and running regular data cleansing routines.

In addition, you will be expected to maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed. Working with the Supporter Care, Finance, and Fundraising teams to ensure income is accurately coded across all fundraising streams and maintaining the accuracy of database process guidance.

The ideal candidate will have a strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR) and will bring previous experience in using databases for data entry, maintenance, and importation. A high level of computer literacy is essential, and comprehensive knowledge of Microsoft Office applications, particularly Excel, is required. Your ability to function effectively within a team, coupled with your initiative in prioritising and organising your workload, will be key to success.

With the charity’s move from Raiser’s Edge to Dynamics 365, you will also be involved in the testing of the new database, training of end users, and the writing of new process documentation. It is an exciting time to be joining Database Services, and there will be opportunities for personal development and the acquisition of a broad base of technical skills across the work of the team.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Posted by
Dementia UK View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 05 February 2025
Closing date: 19 February 2025 at 23:30
Tags: Administration, Advice / Information, Operations, Compliance / Quality, Customer support, Data Analysis, Data Entry, Data Protection, Data Science, Database Management, Delivery, Dementia, Information Management, Insights

The client requests no contact from agencies or media sales.