Direct Employer Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.
Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique.
Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.
As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with corporate supporters.
Key information:
Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent. Full time 37.5 hours a week.
Salary: Between £30,000 – £35,000 a year depending on experience.
Benefits and entitlements: Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.
Reporting to: Head of Fundraising, Village Water.
Job Purpose
To maximise income for Village Water’s work from corporates (UK and International) & to develop and manage your own portfolio of existing corporates and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on networking, delivering compelling pitches to corporates, organise and support corporate fundraising events, preparing high-quality funding applications and reports, providing exceptional account management, and fostering cross-team collaboration.
Responsibilities
Corporate Fundraising
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Develop, implement, and sustain a dynamic corporate fundraising portfolio, maintaining a well-organised pipeline of funding opportunities.
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Attend and contribute to networking events, while actively organising events to foster relationships with new and existing corporate donors.
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Identify and pursue corporate funding opportunities by aligning proposals with companies' ESG policies, emphasising shared values and potential partnerships.
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Establish and nurture relationships with Donor Advised Funds (DAFs) to unlock new support avenues.
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Work closely with colleagues to develop compelling proposals and reports that effectively communicate the organisation's impact and funding needs.
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Coordinate with monitoring and finance teams to ensure timely and accurate reporting to donors, adhering to grant conditions and budget requirements.
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Maintain precise and well-managed donor information in the organisation’s database to facilitate efficient tracking and follow-up.
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Organise pop-up events for and with corporate partners to enhance engagement and visibility.
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Support fundraising team with social media content ideas that highlight our activities and showcases the impact.
General
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Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals.
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Participate in and report during weekly team meetings and, when necessary, at Trustee meetings.
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Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation.
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Ensure compliance with the organisation's safeguarding policies by completing all required training.
Skills and experience:
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Demonstrated ability to secure funds from new corporate partners, with experience in winning awards exceeding £10,000.
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Confident and skilled in delivering presentations to a diverse range of supporters, whether in groups, individually, in person, or remotely.
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Proven experience in crafting persuasive cases for support and donor updates that motivate giving.
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Expertise in building and maintaining strong donor relationships to ensure sustained support.
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Strong writing skills for creating compelling cases for support and effectively presenting the organisation’s work to potential donors.
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Ability to develop, analyse, and interpret budgets and financial information.
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Proficient in using databases for fundraising performance analysis.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Please only apply if you are legally entitled to work and currently live in the UK and can easily travel to Shrewsbury for in person meetings?
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.
The client requests no contact from agencies or media sales.
About us
Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture, and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring, and sustainable.
About the role
At the heart of our organisation is a deep well of expertise, creativity, and rigorous thinking. However, we recognise that while we are brilliant thinkers and do great work, we need someone to help us better communicate the value and impact of what we do to wider audiences.
We’re looking for an experienced Communications and Marketing Manager with a strong background in strategic communications, ideally with sector knowledge, who can spread the word about our incredible work to support people and places, and grow the movement for a more collaborative, equitable society where we all are supported to flourish.
This role will manage our external communications and marketing content. It will be supported by and report to a Director, while collaborating closely with both the operations and practice team. This role will be ‘top to bottom’, considering and developing our communications strategy, and putting strategy into action by creating marketing materials, optimising our website content, and driving engagement on social media to effectively share our content externally.
About your experience and skills
You will be a versatile and persuasive communicator, particularly in writing, who can adapt their approach to suit people from different sectors and with levels of seniority.
You will be a creative and practical thinker, capable of developing and delivering annual plans for our communications as well as adapting quickly to new opportunities .
You’ll thrive in a collaborative team environment, working closely with project team members to develop content, and help them increase their communications and marketing skills.
Strong organisational abilities are key, as you'll juggle multiple tasks across different timelines. You should also be comfortable with a variety of digital tools and quick to adapt to new platforms.
Finally, you’re passionate about improving public outcomes, curious about social change, and likely have experience—whether personal, professional, or voluntary—of working toward that goal.
For more information on job responsibilities and experience requirements see attached for the full job description.
About the package and benefits
- Salary range: £35,000 - £42,000 (pro-rata)
- Location: We’re a national organisation with an office in London. All of our team work in a hybrid way, which varies depending on role and location. This role requires at least 1 day per week/fortnight in the office during the induction period. Beyond that, you are required to come to London at least once every 6 weeks.
- Working hours: preference is 22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences
- Additional holiday over the winter holidays, on top of 25 days' (pro rata) holiday and bank holidays
- Pension contribution equal to 3% of your pro-rata salary
- Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...
- Being part of an inclusive, team-led, learning environment
Next steps and how to apply
- To apply, please follow the how to apply button below before 5pm on Monday 11th November.
- You’ll answer questions that are related to your interest in this role and your experiences and skills that would help you to do it. After the job closes, your answers will be anonymised, randomised and then reviewed by a panel of reviewers to ensure that every application is treated fairly and without bias.
- First interviews 25-28th November: you will meet 2 members of the team to discuss your experience and skills and to complete a short task.
- Second interviews 2-4th December: the opportunity to meet 2 more members of our team and to talk about you and the role with us further.
We hope to make an offer by mid December! If availability allows, we would love the person to start in post in January, or as soon as they have completed any required notice period.
Also, we love giving and receiving feedback, so at the end of the application process you'll receive insights into how well you performed and be invited to give anonymous feedback to us, or feel free to reach out to us to give more personalised input.
We are an equal opportunities employer
Collaborate supports flexible working and enables the potential for growth within this role and the organisation.
We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.
As a Living Wage employer, we believe in paying our team fairly and are committed to promoting equity of opportunity for all.
Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Head of Fundraising is an exciting new role developed for the Society to increase fundraising and develop additional income streams to enhance the sustainability of the Society. They will help deliver the Transformation Plan, an exciting new project for Scotland’s oldest learned antiquarian Society to help deliver the Society’s vision: “Scotland’s past is for everyone to research, share, enjoy and protect, home and abroad”.
The Transformation Plan includes the acquisition and redevelopment of a B-listed building in central Edinburgh to co-create the most inclusive, low-carbon and heritage-rich space to work, visit and participate. This will become a heritage hub for Scotland’s past, helping to bring heritage alive for a wide range of public audiences. This role will provide the necessary vision, leadership, and fundraising skills which will enable the Society to achieve its fundraising targets and enhance its development program.
They will be an effective fundraiser and key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision.
Initially on a 2.5-year fixed term contract, with the possibility of extension subject to funding, the post will work as part of the senior management team and liaise directly with staff, Councillors (trustees), members (known as Fellows) and other organisations and individuals to ensure the successful delivery of their responsibilities.
The post will have the following immediate priorities:
· Helping develop and submit a major stage one Development Phase National Lottery Heritage Fund (NLHF) grant application in collaboration with the Director and others, creating an engaging and successful proposal and case for support (part of an overall c£6m Transformation Plan project)
· Development and delivery of a major fundraising campaign based on personal giving, grant applications and other fundraising activities
· Working with staff and Councillors to develop the required transformation of the Society to deliver maximum public benefit in line with the Society’s vision and mission
· Line managing staff as required
Main Responsibilities
Strategy and planning
· Development and delivery of a fundraising campaign (including grant funding, individual and organisational donations, and other fundraising activities) for a c£6m project, setting targets in collaboration with the Director and meeting them, creating engaging and successful proposals and cases for support
· Lead the annual fundraising planning process to produce effective strategies to achieve income targets across a range of revenue streams
· In cooperation with the Director, lead the development of a long-term fundraising strategy to achieve agreed long term Society goals and vision
· Identify new potential income streams and produce strategies to access these funds
Fundraising
· Build and manage an effective fundraising team (across the Society staff and volunteers as required) that delivers fundraising income meeting set targets
· Oversee the management of a grant and trust income programme, supporting staff as necessary and ensuring production of effective, high-quality proposals and reports
· Oversee the management of an individual giving programme, supporting staff as necessary and ensuring production of effective, high-quality donor development and reports
· Lead on development of new funding streams
· Develop and maintain effective supporter journeys for the development of relationships and retention
Senior Management
The Head of Fundraising is a member of the Society’s Senior Management Team (SMT) and as such the post-holder will be expected to play a proactive role in the management of the Society including:
· Organisational strategic planning and development
· Income and expenditure budget planning and management
· Advising members of SMT on the availability of funds and the viability of obtaining funds to support initiatives
· Contribute to leadership decisions on all aspects of policy, development and organisation
· Playing a significant role in the preparation, implementation and monitoring of Society strategy and action plans
· To participate as an active member of the SMT, attending meetings and producing reports as required
· Attending Finance, Audit and Risk Committee meetings to report and give advice on fundraising matters
· Attending and participating in Council (trustee meetings) and producing reports as required
· Contribute to establishing and delivering on the core values of the Society
· Attend and participate in relevant events
A full job description is available.
Person Specification
The Head of Fundraising will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. They will be a key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision. As such they will need the following:
Requirements - essential
· At least three years’ experience in a similar role
· Demonstrable record of major capital fundraising leadership and delivery, ideally within a charitable organisation but others will be considered
· A track record of successful fundraising, including sizeable NLHF applications
· Experience of utilising the strength of an organisational brand for charity/business development
· Proven track record of meeting challenging income targets
· Proven ability to build, manage and develop key stakeholder, client and donor relationships including developing and managing individual donors and development of legacy giving
· Experience of developing and implementing strategic and business plans
· Strong leadership skills
· Track record of bringing innovative creative thinking and fresh ideas to an organisation and/or its services
· Knowledge of the fundraising environment including regulations around due diligence and compliance
· Knowledge of a range techniques and disciplines which will support the cost-effective generation of income for the Society
· Excellent interpersonal and networking skills
· Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently to a diverse range of audiences
· Ability to secure Senior Management and Board approval for strategy
· Demonstrable ability to evaluate the type of initiatives and programs within the scope of the post and initiate, develop and deliver new initiatives that build on their successes
Aptitude
· Inclusive management style with experience of line management
· Ability to work flexibly, including occasional weekend and out-of-hours work
· Strong commitment to the values and ethos of the organisation
· The ability to drive and embed lasting change
· Highly self-motivated and able to work autonomously, take initiative, make decisions and achieve ambitious targets
· Demonstrable commitment to inclusive working, ensuring equality and valuing diversity
Requirements - desirable
· Experience of working in a charitable organisation
· Experience of working in a membership organisation
· Experience and understanding of working with heritage organisations
· Understanding of the main issues facing the heritage sector
· Entrepreneurial outlook
· Experience of matrix management
· Evidence of Continued Professional Development relevant to the role purpose and level
Further Information
This post is an initial 2.5-year (30 month) full-time contract which will be extendible subject to funding. There will be a short probationary period during which time your skills and suitability for the position will be assessed. Development of fundraising for the Transformation Plan will be the immediate priority. A lot of work has already been undertaken by the Society in preparing for an NLHF application as part of this, but the skill and experience of this post will ensure it has the maximum chance of success. This will include liaising with others, including NLHF staff and our consultants, the More Partnership.
The tasks and role will develop in line with the requirements in that application and the implementation of the Transformation Plan and will be reviewed after the submission of the initial NLHF bid. However, the core responsibilities will remain the development and delivery of successful fundraising strategies, increasing income to the Society.
The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply.
A full job description is available.
The Society of Antiquaries of Scotland
The Society has been around for over 240 years, actively supporting the study and enjoyment of Scotland’s past, ensuring everyone to research, share, enjoy and protect its heritage, home and abroad. We are now looking to contract a new role created to help us enhance the organisation and increase its sustainability into the future.
What we do
The Society of Antiquaries of Scotland is a heritage charity (SC010440) with global membership providing expertise, support and resources to enhance and promote the understanding and enjoyment of Scotland’s past. It empowers and facilitates research and innovation, advocating as an independent voice for heritage, and sharing knowledge of the past with everyone. For more information please refer to our website.
Submit a full CV and covering letter outlining how your experience, skills and knowledge meets the requirements (no more than 2 sides of A4) by the closing date.
Shortlisted candidates will be interviewed in person in Edinburgh. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but no detailed feedback will be possible.
Closing date: Midnight on Sunday 1st December 2024
Interviews: Wednesday 11th December 2024
Become part of something historic!
The client requests no contact from agencies or media sales.
Head of Programmes
The charity strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We are looking for a committed and dynamic Head of Programmes to join this growing team working at the forefront of the fight against climate change and social injustice.
Position: Head of Programmes
Location: London/hybrid
Hours: Full-time, 35 hours
Salary: £58,500 per annum
Duration: Permanent
Closing Date: Monday 25 November 2024
Interview Date: 4 December 2024
The Role
As Head of Programmes, you will shape an exciting new phase of programming for the organisation, capitalising on new opportunities to scale impact.
Key duties include:
- Overall responsibility for the programme portfolio, ensuring sound management and administration of projects in accordance with our procedures and those of funders.
- Leadership in the development and execution of the programme strategy, providing guidance and direction to the team, ensuring that all the work aligns with the values of the charity and contributes to organisational goals.
- Leading the approach to local partner organisations and ensuring that they are equipped to comply with current policies and procedures.
- Build and cultivate trusted relationships and networks with partners and other stakeholders.
- As a key member of the Senior Management Team, play a key role in the design and implementation of organisational strategies and policies.
About You
The Head of Programmes will have proven track-record in programme management, extensive experience working in international development and excellent knowledge of environmental issues and human rights. Proven leadership and line management experience, as well as strategy design and implementation, stakeholder management and external representation are key elements of the role. Fluency in English and French is required, and knowledge of Spanish highly desirable.
Employee Benefits
- 30 days paid holiday, in addition to Bank Holidays
- Hybrid working
- 4 weeks of work from anywhere in the world
- IT home office budget
- Learning and development allowance
- Employee Assistance Programme
- 4% employer contribution to workplace pension regardless of employee contribution
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants should specifically explain their suitability for the role in their application.
Other areas of experience may include Programmes, Head of Programmes, Director of Programmes, International Head of Programmes, International Director of Programmes, Environmental Head of Programmes, Environmental Programmes, Programme Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
We have 2 positions available. Onefull time positions at our Ealing site, and one part time (3 days a week) at our Hounslow site.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
You can download a PDF of the job description for this role at the bottom of the page.
Key responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
You will have
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding safeguarding adults and children processes and legal requirements
- Ability to work out of hours and on weekends
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Online Fundraising Creative Coordinator
Position Objective:
To contribute to the execution of PETA's and its international entities' (PETA France, PETA Netherlands, PETA India, PETA Asia and PETA Australia) direct response fundraising strategies by coordinating the production and design of online fundraising campaigns and all web-based fundraising content.
Term of Employment:
Full-time
Reports To:
Associate Director of International Digital Fundraising
Salary
£28,000 - £30,000
Primary Responsibilities and Duties:
In consultation and verified compliance with the objectives, standards, and requirements communicated by PETA UK and other PETA entities:
- Coordinating PETA's and its entities' online fundraising campaigns, including campaign set-ups, e-mails and donation tracking
- Ensure the operation of the fundraising pages and data-collection elements of PETA's and its affiliates' websites
- Liaise with other departments and PETA affiliates regarding webpage content related to fundraising campaigns and projects
- Act as a task liaison to PETA US' Office of the President and Marketing Department as well as the PETA Foundation US' Production, Legal and Information Technology departments for all Web-based projects and content, including privacy, technology and design issues
- As directed, work with the PETA Foundation US' IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
- Coordinate the archiving of online fundraising materials and creative content
- Coordinating the designing of fundraising e-mails, donation pages, donation buttons, donor surveys, online ads and other online fundraising content
- Proactively seek opportunities to improve, update and/or refresh our current and legacy online fundraising content
- Assist with the statistical analysis of online fundraising campaigns
- Perform any other duties assigned by the supervisor
Qualifications:
- Experience with graphics software packages such as Photoshop and the ability to edit HTML
- Ability to handle numerous projects simultaneously
- Excellent organizational skills and attention to detail
- Ability to work both independently and within a team environment
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
LEGAL OFFICER – EMPLOYMENT LAW
Salary £39,298 per annum
Hours: 35 hours (5 days) Monday – Friday inclusive.
Applications for part-time 28 hours (4 days) a week will also be considered.
Location: Flexible - home-based or hybrid (office and home-based) working available. Occasional travel requirement across England and Wales for meetings or delivery of training. The postholder will be required to attend the office[1] occasionally to attend work meetings.
Contract Permanent
Who are we?
Rights of Women is a long established and well-respected national women's charity providing free legal advice to women to help them navigate their way through the legal system and inform them of their rights. Addressing violence against women and girls is a major part of ensuring that women can achieve equality in society. We also work to influence law and policy and provide training to professionals who work with women.
The Role
We are looking for a qualified woman[2] solicitor or barrister or CILEX member with experience of employment harassment and discrimination law to deliver our vital legal services for women as part of our employment law team.
The Legal Officer (Employment Law) is responsible for delivery of Rights of Women’s core services including providing legal advice on our ‘Sexual Harassment at Work’ telephone advice line, delivering training and writing publications. They also contribute to Rights of Women’s policy and influencing work, specifically related to our 'Sexual Harassment at Work’ advice line and employment law and the management of the legal volunteers to the advice line.
Closing date: Friday 15th November at 17.00. We expect to interview week commencing 25/11/24 and will contact you the week before if you have been shortlisted for interview.
How to apply: Please visit our website for further information about the role and how to apply.
[1] The office is located in a women-only building where service users from a number of organisations attend on a daily basis
[2] This post is open to women-only. Occupational Requirement (Equality Act 2010, Schedule 9 Part 1) applies
Abuse changes childhoods, but so could you.
- Are you looking for a role in an organisation where the work you do makes a real difference to people's lives?
- Are you looking to develop your fundraising experience in a sector leading team?
If the answer is yes, then the High Value Communications Officer role could be for you.
Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a High Value Communications Officer, and get more people involved in change that means everything.
Child abuse is preventable, and the need for NSPCC's Childline, local services, and public campaigning has never been more urgent. Fundraising underpins our commitment to vulnerable children across the country - as a charity we rely upon our generous supporters for almost 90% of our annual income.
- Do you have excellent writing skills, a strong eye for detail, and experience of presenting information in a clear and persuasive way for a range of audiences?
- Are you great at working collaboratively with colleagues and managing your workload to meet competing deadlines?
- Are you a strong project manager with great organsiation skills?
If so, we want to hear from you.
The High Value Communications team connects our donors to the cause and makes the case for supporting the NSPCC. As one of three High Value Communications Officers, your work will help us to raise significant funds. You'll be developing and sharing key fundraising resources, bespoke materials, and engaging messages that communicate the need for and impact of the NSPCC's work with children.
While fundraising experience is highly desirable, we are looking for candidates with transferrable skills. If you are working in a content creation or communications role, we would love to hear from you.
This is an opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and nurturing team, and offering stimulating and challenging work with plenty of development opportunities. We offer a variety of rewards and benefits including; generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.The team includes a mix of London-based and remote workers, and hybrid working is very welcome. We have a minimum of one working day in the office to claim London weighting allowance.
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
Head of Advice Services
Hours: Full time 37 hours (with flexibility to 30 hours as a minimum for an experienced candidate)
Salary: £38,000 - £42,000 (or pro rata as appropriate) depending on experience
Location: Based in one of our 3 offices in Alton, Bordon and Petersfield (and frequent travel across the area) with some home working
Citizens Advice East Hampshire is a local charity providing free, independent, confidential and impartial advice to over 7,500 people every year on the problems they face. We work as part of a network of around 300 local Citizens Advice members across England and Wales.
We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The Role:
We are seeking a dynamic and highly motivated Head of Advice Services to lead our dedicated and diverse staff and volunteer team, to develop our advice services and to ensure we continue to deliver high-quality information and advice. Reporting to and working closely with our Chief Executive, this is an exciting opportunity to play a significant role at the very heart of our charity.
As a member of our Senior Management Team, you will be responsible for the day to day running and future development of our advice operation. You will look to lead advice teams that are able to respond to the changing needs of our community.
You will be able to demonstrate strong leadership and collaboration skills to support an inclusive working environment for our staff and volunteer team, as well as work proactively with a wide range of stakeholders across the district.
The successful applicant will be a confident and positive leader who is energetic, resourceful, and organised. You will relish change and possess substantial operational management experience, ideally within a high performing multi-channel advice service or similar, preferably with a good understanding of Citizens Advice or similar advice function. Frequent travel to our offices in East Hampshire is essential.
For an application form and further information please contact Citizens Advice East Hampshire
Closing date for applications is Monday 25th November 2024 at 12 noon.
Interviews are expected to be held on Monday 2nd December 2024 in our Petersfield office (GU32 3HH) in East Hampshire.
Please note all successful applicants will be subject to an Enhanced DBS check.
Please note CV’s will not be accepted.
The client requests no contact from agencies or media sales.
Senior Media Officer
Contract:12 Months Fixed Term Contract, Full-time, 35 hours per week
Salary: £39,358 - £41,325 per annum with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
From delivering proactive data-driven stories on the global water crisis, to creating impactful media stunts and campaigns and responding to breaking news such as flooding events and disease outbreaks, the role of a Senior Media Officer at WaterAid is varied and exciting.
If you have sound news judgement, a creative approach to PR, excellent writing skills and are passionate about making a difference to people's lives across the globe, this could be the role for you. Join WaterAid as a Senior Media Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
This role will be pivotal in delivering high impact, high profile UK and global media coverage for upcoming priority advocacy moments and public engagement campaigns, as well as supporting the day to day running of a reactive press office function.
About the Team:
To support an exciting and busy time in the WaterAid UK communications team, we are seeking an experienced Senior Press Officer to join our team on a 12 month contract. This role will involve close collaboration with our UK teams, country and regional offices, as well as managing relationships with external partners and stakeholders.
This is a full-time, Monday to Friday role. You will be expected to take part in our out of hours press office rota approx. every 8 weeks, and international may be required from time to time.
About the Role:
You will ideally have newsroom or busy press office or agency experience, work well under pressure, and be full of creative media ideas. As a news driven, creative and ambitious Senior Media Officer, you will lead on a wide range of media activities including timely statements, ground-breaking research reports, fundraising appeals and events, and key policy and advocacy moments.
You will also work on projects with celebrity ambassadors, corporate partners and staff from across WaterAid's global federation - all in support of WaterAid's mission to change normal for millions of people living without water, decent toilets and good hygiene so they can unlock their potential, break free from poverty and change their lives for good.
You will drive, develop and implement proactive and reactive media strategies, use your warm media contacts and build new contacts to achieve organisational communications objectives, including increasing awareness of the global water and sanitation crisis as well as our work around the world and our policy, fundraising and campaigning activities.
Specific responsibilities include, but are not limited to:
- Write audience centric media strategies for advocacy research and reports and campaigns, with political and public stakeholders in mind.
- Build and ensure effective media relations by establishing and nurturing relationships with key journalists and media outlets, maintaining media lists using relevant media databases.
- Ensure a responsive, agile news desk and respond to enquiries on the key issues we work on.
- Draft and distribute first class media materials, including press releases, media messages, statements, op-eds and thought leadership pieces, and lines against enquiry.
- Integrate media activity across communications and the wider communications and fundraising directorate to ensure media work is impactful and supports wider strategic objectives.
- Advise WaterAid staff up to the Chief Executive using your media expertise.
- Build on and maintain excellent relationships with teams across the organisation and in countries where we work.
- Help drive WaterAid's online media work and engage with bloggers, online journalists and social media influencers.
- Evaluate and report back on key campaigns to the team and rest of the organisation
- Brief journalists on and off the record, arrange radio and TV interviews where necessary and brief staff in preparation.
- Join the 24/7 on-call rota
About You:
- Proven experience in media relations, working in a busy press office, agency or as a journalist.
- Experience of working in a large, matrix organisation
- Experience of liaising with journalists of all levels
- Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles.
- Proven experience in launching policy and research reports and data-driven stories to the media
- Proven experience on working on public engagement and supporter focused media
- Excellent command of written English and editing skills, with the ability to craft compelling media materials and media messages at the highest quality
- Experience in developing and executing media strategies and securing impactful coverage.
- To have initiative, deadline driven, strong project management skills, able to work autonomously while contributing to a high performing team
- Willing to travel within and outside of the UK infrequently on travel to further media objectives.
- Creativity and tenacity.
- Ability to handle multiple projects and a variety of work simultaneously
Although not essential, we also prefer you to have:
- Experience running events with media audiences or attendance, including organising press events/press conferences.
- Experience of working on international issues including development, rights or humanitarian.
- Good understanding of social media
- Experience of working with corporate partners
Closing date: Applications will close 23:59 on Wednesday 20th November, 2024. Availability for interview is required week commencing Monday 25th November 2025.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Location: Much Hadham, Hertfordshire
Part-time and full-time applications will be considered
About the role
Our client is seeking a Speech & Language Therapist to join their therapy team. It is an exciting time to join their organisation as they look to grow their offer and increase their admissions for 2025 and beyond. You will become part of a dedicated and talented multi-disciplinary team of staff, committed to supporting children and young people to develop and flourish despite their communication difficulties.
What makes this role different?
Their Health Agency is made up of professionals committed to providing high quality, holistic person-centred therapy and support enabling people to maximise their potential.
They work in partnership with GP’s, Psychiatrists, and lead Neurologists.
Their approach is goal orientated – looking at both needs and aspirations.
The Therapy team works with their Health, Education and Care colleagues all based on site to offer a fully inclusive programme of support and to give access to a wide range of therapies.
They are based in a beautiful countryside location in Hertfordshire.
About you
They are looking for candidates with a positive approach and excellent professional skills. The successful candidate will have knowledge of potential communication and dysphagia challenges. You will also have knowledge of assessment tools and a range of appropriate therapeutic interventions relevant to their client group, who have a range of needs such as LD, ASD, PMLD and epilepsy.
This is a great opportunity for individuals with a recognised Speech & Language Therapy degree, who are HCPC registered, to embark on a rewarding and fulfilling career within an organisation that does great work.
Why work for them
Our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions. Over the past 120 years, They have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.
In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:
- From 27 days’ annual leave per annum plus bank holidays
- Eligible for Blue Light card
- Discounted gym membership
- Life Insurance
- Opportunity to pursue recognised qualifications of your own
- Free on-site parking
- Recommend a friend payment of up to £500
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
Terms and conditions apply
How can you find out more?
Please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on a full-time equivalent annual salary and appointment on the scale is dependent on qualifications and experience.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if we receive sufficient applications ahead of the deadline.
If you require reasonable adjustments at application or interview stage, please do let them know as soon as possible.
Equality, Diversity & Inclusion
They embrace diversity in all of its forms and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
Our client is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.
REF-217 760
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead
We have a vacancy for a Mental Health Support Administrator to join our team.
Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.
Purpose of Post
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
Key responsibilities
- To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
- To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
- To complete and process referral forms, liaising with Service Users and colleagues
- To accurately record client information onto the database.
- To support the smooth running of the Wellbeing Centres
- To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
- To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
- To maintain the notice boards with relevant and up to date information
- To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices
- To undertake training as required and to maintain policies and procedures
- To undertake other duties as may be reasonably determined by the Head of Services or CEO.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
An exciting new role within the Marketing team at BookTrust, the Brand Marketing Executive will implement marketing strategies for BookTrust's established traded programmes, provide functions such as fundraising with marketing support and help the marketing team keep on track of all design projects.
This is an ideal role for an established Marketing Executive who is ready to work on national marketing and fundraising campaigns, manage marketing creative for a number of different audiences and support internal terms with marketing solutions.
The ideal candidate will have excellent project management skills, a keen eye for proof reading and attention to detail, able to build relationships across cross-department project teams, be an innovative problem solver and be passionate about brand.
To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.
Want to join us? Find out more about who we are by visiting our website.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
Role Title: Senior Private Sector Partnerships Specialist
Salary: Band D -Up to £49,267
Location: London/Chard, Somerset
Tenure: Fixed-Term 1 year
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have knowledge and experience of developing and delivering partnerships to promote gender equality in complex international supply chains?
Are you a skilled communicator with a proven ability to articulate complex issues in a compelling and persuasive manner, are you looking for a role where you can use your communication & writing skills to adapt to a range of different communications?
Do you have the partnering, negotiation and facilitation skills to enable co-creation and greater collaboration across organisations and teams?
Then we'd love to hear from you!
We are looking for a passionate and driven individual to join our team as a Senior Private Sector Partnerships Specialist. In this role, you will have the opportunity to work on strategic programmatic partnerships with businesses that are committed to addressing gendered human rights and environmental issues. You will play a crucial role in securing six and seven-figure partnerships with corporate and charity organisations, with a focus on the tea and related agricultural supply chains. As a leading international development charity, we are committed to working towards a world where all women and girls can live free from poverty and violence. We are looking for someone who shares our values and is passionate about making a difference.
As a Senior Private Sector Partnerships Specialist, you will have the opportunity to work with a diverse range of stakeholders, including our Executive Leadership Team, Policy and Practice team, and Global Secretariat. You will also have the chance to collaborate with external partners, such as ethical trade, human rights, and responsible business specialists, as well as senior decision-makers within the private sector, industry associations, and business lobby groups. In this role, you will have the chance to use your excellent networking and influencing skills to build strong relationships both internally and externally. You will also have the opportunity to develop your digital skills and knowledge within our supportive working environment. Additionally, you will have the chance to travel to the countries we work with and work on programs addressing serious human rights abuses, including gender-based violence.
We are looking for someone who is committed to our vision, mission, and values.
Some Key Responsibilities of the role includes (not limited to-please refer to the JD for full details):
- Developing and maintaining strong relationships with corporate partners, securing six and seven-figure partnerships
- Understanding and stay up-to-date on trends in private sector sustainability and (Environmental social and governance) ESG objectives, with a specific focus on gender and human rights.
- Utilise knowledge of global sustainability trends to inform partnership engagement approach
- Negotiate complex high-value contracts with private sector partners that align with ActionAid's mission and values
- Collaborate with fundraising, programmes, and advocacy teams to support and further ActionAid's work
- Willingness to travel internationally and work on programmes addressing serious human rights abuses, including gender-based violence .
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Full time, Permanent
Hybrid - Whitechapel, London (1-2 days per week in office)
Salary: £32,360 - £33,330
Closing on: Sunday 17th of November 2024 at 23:59PM
The role:
We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.
Tasks and Responsibilities:
Community support
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Managing the community inbox, alongside fellow Community Assistant
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Allocating emails to relevant people
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Replying to frequently asked questions through the community inbox
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Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.
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Reporting monthly on incoming email trends and patterns, and using this data to inform improvements to Community Team resources.
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Updating contact data ad hoc on salesforce.
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Championing the meeting of Team SLAs by providing insights and reminders to colleagues
Community Team
Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme
Engagement:
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Assist with activities which enable Community engagement including:
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Managing data in salesforce and ensure consistency in existing community databases
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Assist with invoicing and invoice tracking where appropriate
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Supporting our B Corp onboarding process
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Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.
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Content creation and content capture
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Occasionally writing content and follow up from events and webinars
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Help to capture content from the community and developing ways to share it (i.e the B Hive)
Skills and Experience
Essential
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Experience in administration or similar role, covering:
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Customer service- including customer facing communication both face to face and via email
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Inbox management
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Using CRM systems and other data management tools
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Great attention to detail and accuracy
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Good problem-solving skills
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Excellent organisational skills, proactive and use initiative to create improvements
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Gathering and analysing information and data, producing reports, recommending solutions
Eligible to work in the UK (we will not be able to provide visa sponsorship)
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working
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Hybrid working (min 1/2 days per week in office)
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Flexible working hours (based around core working hours)
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Opportunity to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.