Jobs for the Social Welfare sector
About Us:
Kiran Support Services is a specialist South Asian organisation that provides refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practises. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice, and casework support.
We are a small team dedicated to providing intersectional, culturally specific support to vulnerable women and their children through high-quality services delivered in Asian languages tailored to individual needs.
We are recruiting for a South Asian female Immigration Adviser (OISC level 3) / qualified solicitor, to support women in our refuges that have an insecure immigration status.
About You:
You will be required to manage a complex caseload and will support securing the immigration status of service users in our refuges in the London Borough of Waltham Forest and the London Borough of Brent.
You should have a minimum of 2 years’ experience working in the legal field and in areas such as immigration law, family law, domestic violence and abuse, welfare benefits and housing, and providing legal advice and advocacy to South Asian/ BME women who have experienced domestic abuse.
You will have up-to-date working knowledge of Home Office policies relating to domestic abuse, including the Migration Victims of Domestic Abuse Concession (MVDAC).
Fluency in at least one South Asian language is essential (Urdu/ Punjabi preferred)
This post is funded by Trust for London and MOPAC/GLA
The closing date for completed applications is midnight Sunday 11 May 2025.
Interviews will take place the week commencing 19 May 2025.
Due to the sensitive nature of these roles, we will be considering biological female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1).
Applicants will be required to have an enhanced DBS check.
Registered Charity number: 1114148 Company limited by guarantee number: 5727907
The client requests no contact from agencies or media sales.
The role of the Young Carers Programme Manager is to lead on the delivery of our employability and aspirations programming for young adult carers, to support positive transitions from education into employment. The role works in partnership with our network of local carer organisation, employers and wider sector stakeholders, to deliver an engaging and diverse programme of opportunities for young adult careers to meet with employers, experience work environments, and broaden opportunities to access careers of choice.
Our ideal candidate:
- We are looking for someone with strong organisational skills and the ability to manage competing priorities, regardless of the industry you've worked in.
- Skills such as project coordination, gained through professional roles, volunteering, or other responsibilities, will be highly valued.
- Excellent presentation skills and ability to speak engagingly in public to a range of audiences will be key.
- Knowledge and understanding of young carers issues would be beneficial, whether gained in a personal or professional capacity, such as policy and legislation affecting young carers, children, and young people generally.
- Familiarity of monitoring and evaluation processes.
- Competency in digital tools and social media which can be used to engage, promote activities and events for young people.
- Experience of delivering employability and/or skills development programmes would be beneficial.
- Demonstrated experience working with volunteers and coordinating volunteering programmes.
If this sounds like you, download the recruitment pack below to find out more about the role.
The client requests no contact from agencies or media sales.
1-1 Advocacy Team Leader
Brighton and Hove Speak Out is an innovative advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives by providing a range of advocacy services and community projects.
About the role
This is an opportunity to join our charity in the role of 1-1 Advocacy Team leader.
You will be responsible for leading our 1-1 advocacy team, supporting a small team of advocates to deliver a range of advocacy to adults and young people with learning disabilities.
You will oversee delivery of casework, referral management and monitoring, ensuring Speak Out advocates provide high quality support within a framework of good advocacy practice.
You will also hold a case load supporting people across the service to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
Our 1-1 advocacy service is tailored to meet individual needs, offering the following support:
· Community issue advocacy - advocacy cases cover a range of issues, including accessing social care and health services, housing issues, wellbeing and relationships.
· Specialist advocacy – support for parents with learning disabilities going through child protection proceedings and for young people with learning disabilities in transition to adulthood.
· Statutory advocacy – advocacy case work under the Care Act and Mental Capacity Act (RPPR)
· Drop-in advocacy service - immediate, short term 1-1 advocacy is available during weekly drop-in sessions at our central base in Brighton
For more information about Speak Out and the services we offer please visit our website
Professional Development
You will have plenty of opportunities to develop in your role, through ongoing training opportunities, support and supervision. As Team leader you are expected to hold the Level 4 Award in Independent Advocacy Practice with specialisms in suitable for the role undertaken.
Benefits to you
· Supportive working environment fostering a good work/life balance.
· Holiday entitlement of 30 days, plus bank holidays
· Flexible hybrid working
· 3% employer pension contribution
· Employee Assistance Programme (wellbeing support package)
· Committed to training and learning opportunities for continuous development
· A strong sense of purpose knowing your work makes a real impact
Equality and Diversity
Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.
Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries.
Please provide the following documents in your application;
An up-to-date CV
A Covering Letter (no more than 2 sides) responding to the specific questions posed in the Job Description
Equal Opportunities Form (also available on our website)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Careers & Employability Delivery Manager (Birmingham)
Contract: 12 Month Fixed Term Contract
Hours: 35 hour per week
Location: Hybrid with travel in the Birmingham area
Salary: Circa £27,000 per annum
Benefits:
- Hybrid working opportunities
- 25 days annual leave + Bank Holidays + Extra gifted days at Christmas
- Extensive Private Health Care
- Employee Assistance Programme
- Employee benefits scheme
- Access to Learning & Development Platform Mapal One
- Supportive work environment
- Family friendly
At Springboard we…
Futureproof the talent pipeline for hospitality and tourism.
Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need.
Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background.
Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities.
Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers.
All applicants will receive consideration for employment without regard to age, ethnicity, gender identity or expression, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please send a request.
The Role
- Recruit, plan, and deliver educational activities and employability courses, providing ongoing support and mentorship.
- Secure work placement and job opportunities and provide aftercare to trainees
- Contribute to on-going development of programmes & activities
- Manage, build, and maintain relationships with business partners, education bodies, referral organisations.
- Manage accounts and carry out regular reporting, on all activity on our Customer Relationship Management system
- Contribute to the targets of getting people into work in the sector and work directly with employers, referral partners, education bodies, and beneficiaries.
This job is for you if you are:
- Passionate about helping people improve their lives
- Excited about supporting the Hospitality, Leisure & Tourism industry (HLT)
- Flexible and proactive with excellent organisation and time management skills
- Data driven with strong IT systems skills - Microsoft 365, multimedia knowledge and social media ‘know how’
- With a proven track record in delivering a range of careers, education & employability activities or/and extensive experience in hospitality
- Experienced in working with target groups from diverse backgrounds, vulnerable people and understanding of safeguarding and related issues (including GDPR requirements)
- Experienced in managing and building key relationships
- Someone who shares our core values ‘Inspire’, ‘Make a Difference’, ‘Customer Focus’, ‘Listen’, ‘Responsive’, ‘Inclusive’, ‘Honest’
*Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR.
*Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Salary: £27,700
Location: Bedford
ABOUT THE DEPUTY SERVICE MANAGER ROLE
We're hiring a Deputy Service Manager to join our service in Bedford. You will be responsible for the running and oversight of a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.
You will provide overall leadership and management of your service and team who deliver high quality, trauma informed support to residents. You will work to ensure we meet full contract and compliance needs, as well as provide leadership to your team to achieve KPI's and other service requirements.
The role:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service.
What are we looking for from a Deputy Service Manager?
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Recovery Worker (Night Shifts)
Location: In service based in Camberwell, SE5 7HQ (Queens Road Peckham is a 23 minute walk or a 13 minute ride on the 36, 136, 171 and 436 and Elephant and Castle station is a 8 minute ride on the 343)
Salary: £27,000
Shift Pattern: 37.5 hours per week working Monday to Sunday on a rolling rota which covers 21:00 - 08:00. Rotas will typically be 2 nights on, 2 nights off, 3 nights on, then 2 nights off. Bank holiday working permitted if rota falls on this day. You may also be required to work flexibly in the week to attend day meetings and training sessions.
About the role
We are looking for a dedicated and compassionate Recovery Worker to join our team which aims to deliver support to male residents aged between 18 and 65. You will be at the heart of providing person centred support in a residential setting to our residents who have mental health issues, often alongside drug and alcohol dependencies. You will provide tailored support to help our residents to improve their quality of life, and achieve their personal goals through providing flexible support. The service offers our residents two years supported living with 24 hour medium to high levels of support to help residents maintain stability in the community and reduce hospital admissions.
You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.
The role further includes:
- Supporting residents with taking their correct medication
- Carrying out various welfare checks on residents during the night
- Health and safety tasks, including reporting repairs and maintenance
- Keeping support plans up to date using our online portal
- Plan and deliver various activities within the service to gain a sense of community and belonging which could include movie nights, cooking nights, and game nights. You are welcome to bring your own ideas to bring residents together to achieve positive outcomes.
About you
We're looking for someone who has a true passion to support those who face challenges with their mental health, and have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:
- Experience working within a residential setting
- Experience working with people with multiple and complex needs, ideally in mental health
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to motivate, and empower others to achieve their personal goals and overcome barriers
- IT ability to use our online CRM systems and Microsoft programs daily
- Previous experience in creating co-produced support plans, key working, and care plans
- Understanding of the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
- A qualification in NVQ Level 2 in Health and Social Care or equivalent is extremely desirable
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role:
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities:
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For:
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.
Interested? Want to know more about the Charity? Please visit the Charity Website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Mental Health Rehabilitation Worker
Location: In service based in Catford across two sites (SE6 2QB & SE6 3BE)
Salary: £27,000
Shift Pattern: 37.5 hours a week over a rota which can include 12.5 hour shifts (including breaks) Monday to Sunday (Including weekends, and bank holidays) 08:00 - 20:30. We also have a night rota between 20:00 - 08:30 which is not a part of this role but desirable if there is flexibility around working patterns
About the role
We are looking for a Mental Health Rehabilitation Worker to work within our Integrated Community Rehabilitation Service which provides rehabilitation support to residents who face challenges with their mental health, and have been discharged from acute mental health wards to start structured rehabilitation support for 9 months in the community. You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.
The role further includes:
- Supporting residents with taking their correct medication
- Carrying out various health and safety tasks, including reporting repairs and maintenance
- Keeping support plans up to date using our online portal
- Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
- Carrying out housing management support including welfare benefits support
The service works closely with a dedicated clinical team provided by South London and Maudsley NHS Foundation Trust (SLAM). The clinical team includes an Occupational Therapist, Psychologist, and Psychiatrist, complimented by a Substance Misuse/Dual Diagnosis worker in our internal team. The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
About you
We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.
- You will be able to show empathy and compassion to our residents, and different challenges they face
- You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
- You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
- You will have previous experience working with people with multiple and complex needs, ideally in mental health
- You will have previous experience in creating co-produced support plans, key working, and care plans
- You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one.
Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
As a Specialist Debt Adviser you will hold a valid level 3 accredited qualification in Debt Advice (accredited through CMA, IMA, Wiser Adviser or similar) or alternatively Generalist Adviser certificate (Citizens Advice or similar), and Ideally a CertMAP. You'll also have a thorough understanding of debt advice model with proven casework skills and experience of dealing with complex and challenging cases. You will also have supervisory responsibilities which will cover training and development, monitoring from a compliance and quality perspective, and a strong coaching capability.
You will have a minimum of 2 years of experience In providing comprehensive accredited debt advice. Your experience in executing debt solutions such as (and not limited to) DMP, Bankruptcies, DRO, Breathing Space, Write Off, and undertaking income maximisation solutions such as charitable grants, issuing food and fuel vouchers, Uswitch checks and DHP and other benefit entitlement checks/referrals etc.
At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.
Due to the nature of this role, a DBS check would be run on successful candidates. Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one.
Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
As a Trainee Debt Adviser you will be responsible for managing an ongoing debt caseload, whilst maintaining weekly client appointment targets. You will work closely with the other team members to meet funding and contractual targets, maintain quality standards and also maintain training and development targets.
You will provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework by using your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly.
The successful candidate will demonstrate a commitment understanding the debt advice model, developing casework skills and build experience of dealing with complex and challenging cases in line with the provision of excellent in house training.
At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.
You will also be able to demonstrate at least six months experience of working with the public, and ideally in community/advice giving setting. Experience of gathering, providing and disseminating complex and sensitive information.
Due to the nature of this role, a DBS check would be run on successful candidates. Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
The General Manager will oversee existing operations, lead the team towards operational excellence, champion core values, and drive fundraising efforts. We seek a visionary leader with a demonstrable commitment to advancing services for rural West Northamptonshire residents and a pragmatic understanding of the sector.
This is an exceptional opportunity to build upon established successes, and pioneer innovative approaches to support and shape the organisation's vision for the future.
Key Responsibilities:
- Responsible for the daily operational management of the organisation, ensuring regular and comprehensive reporting of operational progress and impact
- Lead and support line managers in their day-to-day activities, fostering seamless integration across the organisation’s diverse projects and services.
- Drive and diversify fundraising activities to secure new revenue streams that underpin organisational growth and enhance impact.
About you
Skills and Experience:
The successful candidate will possess a strong working knowledge of the voluntary, community, and social enterprise sector (VCSE) and exhibit considerable enthusiasm for its growth and development within the region. Specifically, the individual will demonstrate:
- Proven experience in a similar management role, ideally within the charity or non-profit sector.
- Proven experience in people management lifecycle to demonstrate understanding the importance of a positive and inclusive working environment
- Experience in securing and managing funding, including development and ongoing relationship management
- Familiarity with relevant statutory standards and requirements (e.g., CQC, local authority regulations, HSE guidelines).
- Excellent people management, project coordination, and communication skills.
- with a proven ability to inspire and motivate teams.
- A strong commitment to collaboration and effective teamworking with staff, volunteers, and supporters.
- Proficiency in technology and digital tools to support operational efficiency.
- Skilled in conflict resolution and negotiation.
- Ability to foster innovation and growth within the organisation
- The vision to identify and cultivate new funding streams and fundraising opportunities.
Knowledge
- Understanding of the non-profit sector, including regulatory and compliance requirements.
- Knowledge of current trends and challenges affecting charities and community organisations.
- Awareness of local community needs and dynamics.
Personal Attributes
- Passion for the charity’s mission, vision, and values of the organisation.
- High levels of integrity and ethical standards.
- Adaptability and resilience when navigating challenges.
- Empathy, cultural sensitivity, and an inclusive mindset.
- Innovative and proactive approach, with a willingness to embrace change
Qualifications:
- A strong general education is essential, with further specialist qualifications being advantageous.
What we offer
A competitive salary, based on experience.
This is a full-time (37 hours per week), with occasional evening or weekend commitments. However we encourage flexible working and would be open to discussion around this.
REF-221212
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.