Social Welfare Jobs

If you are a passionate community fundraiser, eloquent communicator, excellent at managing your time and a natural relationship builder, this is the ideal role for you!

Those with experience of event planning and community/individual fundraising are encouraged to apply.

We are seeking an enthusiastic and driven Marketing, Communications and Events Lead to join our small fundraising team on a part-time basis. This is a new role within the organisation and a wonderful opportunity for someone to make it their own.

As an employee of Age UK K&C you will benefit from:

• 4% Employer Pension, up to 6% Employee contribution

• Cycle-to-Work Scheme

• Season Ticket Loan

• Employee Assisted Project including: up to 6 Counselling Sessions

• Staff Wellbeing Events

• Annual Leave Purchase Scheme

• Length of Service Recognition

The role is part time - 3 days per week, 1 of the days can be worked at home.

We will interview candidates as they apply, so do not delay your application!

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, more than 11,000 professionals working on the frontline received our training. Over 87,000adults at risk of serious harm or murder and more than 109,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last seven years, more than 5,000 perpetrators have been challenged and supported to change by interventions we created with partners, making almost 17,000 adult and child victims of their abuse safer.

Together we can end domestic abuse. Forever. For everyone.

The Role

Our influencing work is changing the UK conversation about domestic abuse, with both national
and locally based elected representatives and the officials and colleagues who work alongside them.

As our Policy and Public Affairs Manager, you’ll lead impactful policy initiatives that align with our mission to end domestic abuse and to ensure support for the whole family, preventing harm, reducing risk and supporting recovery. Working closely with our Head of Public Affairs and Policy, you’ll develop strategies which will amplify our voice and the voice of survivors, and deepen our policy engagement, particularly in relation to multi-agency work, health and family justice.

You will be joining the organisation at a pivotal moment as the new Government makes an explicit commitment to halve VAWG in ten years, including planning a new strategy and a number of new Bills to support this mission This provides an unmissable policy development and influencing opportunity to ensure that SafeLives’ priorities for improving the response to domestic abuse are taken forward by Government.

This is an ideal role for a dynamic and experienced policy manager with a commitment to social change and the prevention of domestic abuse.

You will be based in our London office and/or remote working, with regular meetings in London and occasional travel to other locations around the UK, including our Bristol office.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Monday 2nd December 2024.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Salary £25,250 – £29,000 per annum, dependent on experience + Inner London Weighting

Hours: Full time, 35 hours per week (includes some evening work)

Contract: Fixed term up to and including 30th January 2026

Location: London

Ref: 1517

This a unique and exciting opportunity to join Cranstoun’s domestic abuse team to deliver our specialist intervention, Men and Masculinities Programme, in London. Men and Masculinities is a behavioural change programme for those who perpetrate abusive behaviours in their relationships.

We are looking for motivated practitioners who either have experience of working within Domestic Abuse or a similar related area and would like to develop their transferrable skills. Experience of working on behaviour change programmes, delivering groups in comparable settings such as mental health, and understanding multi-agency working, would be advantageous.

Working as part of the London domestic abuse service, alongside colleagues supporting victim/survivors, children and young people affected by domestic abuse, you will offer effective behaviour change interventions to perpetrators, and work with communities and professionals to raise awareness, and challenge attitudes that allow domestic abuse to continue.

For further information and to apply, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 1 December 2024.

Please note that the closing date for applications may be subject to change if a suitable applicant is found earlier.

The post will be subject to an enhanced DBS check and may be subject to vetting based upon location/office space utilised in areas.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

FoodCycle is an award-winning charity that has achieved exceptional growth over the past few years thanks to some key corporate partner relationships with blue-chip companies. We are now looking to build on our recent successes and extend our corporate portfolio to fund our work as the largest community dining charity in the UK. ​

Your work with us will allow you to play a vital role in supporting people faced with hunger and loneliness and to champion community dining in communities up and down the country. You will be responsible for driving significant income growth from corporates - working with brands and businesses to reach challenging targets.​

You will have a proven track record of securing new partnerships and be adept at relationship management. You will have significant new business experience in a charity setting and a background in securing six-figure sum support. As this is a hybrid role, you will need to live within a commutable distance of Vauxhall, London.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:  11.59pm on Wednesday 4th December 2024.

Interview process: Shortlisted candidates will need to prepare a presentation to deliver at interview. ​

Interviews: planned for Tuesday 10th December, in Vauxhall, London.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. ​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check. ​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.​​

Are you energetic and passionate about enabling and supporting Carers?

We are a busy, ambitious charity operating at the heart of the Wandsworth community helping thousands of people across the borough in unpaid Caring roles.

We are looking for a enthusiastic and creative individual to join our busy team, providing support to Asian Carers.

Administration, Reception & Asian Carers Support

21 hours per week £17,635 incl. of Inner London Weighting.

The successful applicant will be required to provide a full range of administrative support services to our small busy Centre.  You will need excellent reception and first point of contact skills, as well as a friendly and efficient approach and experience of reception and office systems. Experience of using Microsoft Office 365 and experience of using a cloud-based CRM database (desirable). The successful candidate will require Asian language skills, Urdu, Hindi, Punjabi and the ability to facilitate a Carers Support Group.

Closing date: Tuesday 17th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short.

We have an exciting opening for someone to join our senior leadership team for a fixed term period during 2025 overseeing our strategy and brand development. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations - and win credit for that across key stakeholders and with the public.

The Director of Strategy and Brand will guide our strategic direction and public presence to amplify our mission, position 38 Degrees at the forefront of change, and build a resonant brand in the public sphere. They will partner closely with leadership to align 38 Degrees’ strategic goals with real-time social and political landscapes. By shaping organisational strategy, monitoring our progress, and refining public brand positioning, the Director of Strategy and Brand will ensure that 38 Degrees remains agile, cohesive, and impactful, continually driving growth and resilience in service of our mission.

The Director of Strategy and Brand will focus on formulating plans for our strategy, our tactics and how we are set up as an organisation to succeed. 

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already. We want someone who shares our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about strategies, tactics and way of working from day one.

You will understand the challenges we may face from a change of government. Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours. 

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result.

So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. 

And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Our mission is to ‘mobilise a growing and diverse community to collectively campaign for and win change’. What challenges and opportunities are posed by the election of a Labour government to a campaigning community with that mission?

2. Tell us about a time where you have been responsible for implementing an organisational strategy - what were the key challenges and how did you achieve positive results?

3. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and about how it can make a difference in the country. 

4. What is the most interesting campaign or campaigning initiative run by 38 Degrees in the last two years, and why?

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Young People Service in Hounslow.

£22,120.10 per annum, working 32 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting for an Enhanced Support Worker to join our dynamic service and team. You will be able to creatively engage young people in order to minimise risks and increase their independence. Partnership working is at the heart of supporting our young people, and Enhanced Support Workers are required to build and maintain those relationships to coordinate the young person's support.

This role requires working on a rota pattern encompassing early shifts 07:15-15:15 and late shifts 13:45-21:45, including weekends. The service is open 365 days a year.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
Enable customers to improve their skills to manage their day-to-day activities such a making telephone calls, dealing with correspondence, attending appointments and form filling
Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
Develop and maintain links with key agencies and service providers in the local community
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Support customers to maintain activities including but not limited to education, employment, training, informal accreditation and volunteering opportunities
Promote customers to develop social skills, positive and healthy relationships and keep safe in a variety of settings
Engage customers to place their voice, aspirations, and interests at the heart of service delivery Promoting inclusion, equality, diversity, and community cohesion
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:

Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.

Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.  Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.

To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.

You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.

With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.

Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity. 

We offer the flexibility to work from home with some travel within Lincolnshire.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and

development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. 

Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive     Collaborative      Ambitious

Engagement Manager – Newcastle
Job Ref: V530
Hours per week: 28 hours per week – (Flexible days/hours)
Salary: £20,000 plus attractive employee benefits package (£25,000 FTE)
Start date: ASAP
Location: Newcastle – Hybrid (WFH, Office, Community)
Closing date: Wednesday 11 December 2024 – 10am
Interview date and Location: 17 December 2024 – Online

Volunteering Matters and our work across Newcastle

Volunteering Matters is a social change charity, supporting communities to overcome adversity, tackle isolation and loneliness, improve mental and physical health, develop skills and opportunities, and ensure that people can lead change by volunteering. We passionately believe everyone in the UK should have the opportunity to thrive, and that volunteering changes lives.

We have been operating Volunteer Centre Newcastle (VCN) since 2005. VCN provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups across Newcastle. Each year, we also support 2000+ members of the public who are interested in volunteering and need support to get started.

We also lead the innovative Newcastle Volunteer Passport Scheme, and the Home from Hospital project which supports older people with their transition home following a hospital admission.

Newcastle Good Neighbours Project

We are working in partnership with Newcastle City Council, and other partners, to launch a new “Good Neighbours” project. We would all like to live in a place that has a sense of community, where people look out for their neighbours. This project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don’t have many people around them, giving that “little bit of help”.

The project will help people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It will also provide people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers will provide practical or social support, completing “one-off’ or short-term tasks, supporting a neighbour. This may include things like grocery shopping, collecting prescriptions, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat.

The role of Engagement Manager

You will lead the day-to-day delivery of the Good Neighbours project. Initially running as a 2-year pilot, we aim to attract and recruit as many volunteers as possible, whilst ensuring that people who could benefit from the service know about it, and can receive support quickly and easily.

The right person for this position would be someone with a good knowledge and understanding of “best practice” in Volunteer Management. It is essential that the postholder can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. In this role, you will:

• Work alongside other Volunteering Matters colleagues/projects in Newcastle, in a joined-up way, ensuring we attract volunteers to become a “Good Neighbour”

• Recruit, train, induct, and provide ongoing support to a network of “Good Neighbours” across Newcastle, ensuring each volunteer has a positive and rewarding experience

• Develop strong working relationships with colleagues within Newcastle City Council, and other partners and stakeholders, to raise the profile of the project as a new service locally

• Match volunteers with the right volunteering tasks, at the right time, which suit their goals and interests.

This will include the use of the innovative Volunteer Management system “Volunteero”

• Ensure the project runs smoothly in line with Volunteering Matters policies and processes, compliance needs, meeting ambitious goals/outcomes around number of volunteers involved, and people supported

To apply for this role

1) Prepare an up-to-date CV

2) Prepare a supporting statement. Your supporting statement should NOT be a simple cover letter. Instead, it should be a detailed description of why you are a suitable candidate. You should consider the job role, and the skills and experience that we are looking for. A minimum of 1 A4 page is recommended.

4) Send CV and Supporting Statement by email - you will find more details on our website

Internally your job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough’s Melbourne View as a Recovery Worker.

Melbourne View is a 24-hour supported living service with 12 self-contained flats. The service is for people ages 16 and over, people living in Cumbria and people with a primary diagnosis of mental health. The service is tailored to each person with the goal of supporting individuals to manage their accommodation and help them move back into independent living and the wider community. We support individuals to gain or regain skills and confidence to achieve greater independence. We can support to develop coping strategies to best manage mental health and to access community groups. Staff support all aspects of daily living skills and can help access training, volunteering, employment, or further education.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.

Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

This is a permanent part-time role requiring the post holder to work 22.5 hours per week

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with lived experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People service in Hounslow.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 63 vulnerable young people and 19 teen parents.

The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.

We are recruiting for Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to

For the full job description, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

CEO

We are seeking a visionary and dynamic Chief Executive Officer to lead the organisation through its next phase of growth and development. 

This is a rewarding role offering hybrid and flexible working. 

If you are a senior leader with a passion for improving the quality of life for unpaid carers by providing essential support, then we want to hear from you!

Position: CEO

Location: Harrow/Hybrid 

Hours: Full-time

Salary: £52 - £60k per annum

Contract: Permanent

Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme

Closing Date: 6th December 2024 12 noon.  We reserve the right to close this vacancy before the advertised date and therefore encourage early applications.

The Role

As CEO, you will be responsible for the strategic leadership, operational management and financial sustainability of the organisation. You will drive the mission forward, enhance visibility and deepen the impact of the charity in supporting unpaid carers, by working with a dedicated team of employees and volunteers.

About You

You will be an experienced leader with a thorough understanding of carers’ issues. You will have a genuine commitment to and sympathy with, the organisations objectives, maintaining its ethos and providing vision. 

The CEO will be able to demonstrate the following:

• Leadership, management and organisational skills, including fairness and impartiality and openness to new ideas and methods.

• Ability to think and operate strategically

• Ability to work closely with Trustees, Team Management Group and staff, building professional positive working relationships in a constructive and consultative environment, looking for and acknowledging the contribution of others and making them feel like valued members of the team and resolving performance issues in a respectful way.

• Ability to influence stakeholders and other care organisations positively, in order to achieve results that are in the best interest of the charity in the fulfilment of its strategic aims.

• Entrepreneurial mindset able to lead the commercial part of the organisation.

You will have experience of:

• The issues faced by carers

• Strategic and day to day management of a third sector, public or commercial service organisation with a track record of performance delivery

• Senior line management

• Financial management

• Human Resources management

• Managing organisational change

About the Organisation

Join a growing charity supporting and empowering unpaid carers across Harrow, with an annual turnover of £2M. The mission is to improve the quality of life for unpaid carers by providing essential support, guidance, and resources. By working collaboratively with local and national partners, the team ensures carers receive the recognition and support they deserve.

You may also have experience in areas such as CEO, Chief Executive Officer, Managing Director, Director, COO, CFO, Finance Manager, HR Manager, Finance Director, HR Director, Charity Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Family and Volunteer Support Worker (Arabic Speaker)

 Camden Antenatal and Perinatal support servic

 21 hours per week

£27,707 per annum, pro-rata (including London weighting).  

Fixed term to 30th September 2025

This is an exciting opportunity for an Arabic Speaking Family and Volunteer Support Worker to deliver a volunteer support service for new parents and their families during antenatal period across the London borough of Camden.

This service provides a programme of support for pregnant women and new parents which includes volunteer face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of new parents who are experiencing isolation and low-level mental health issues

The Family and Volunteer Support Worker will work closely with the Team Leader and our antenatal service as well as in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services.  You must be able travel regularly around London Borough of Camden.

The salary for 21 hours per week is £16,624.40 per annum,

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing Date: Sunday, 12th January 202

Interview Date: Wednesday, 22nd January 2025

Family and Volunteer Support Worker (Bengali Speaker)

Camden Antenatal and Perinatal support service

20 hours per week, £27,707 per annum, pro-rata (including London weighting)

 Fixed term to 31st March 2026

This is an exciting opportunity for a Bengali Speaking Family and Volunteer Support Worker to deliver a volunteer support service for new parents and their families during perinatal period across the London borough of Camden.

This service provides a programme of support for new parents which includes volunteer face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of new parents who are experiencing isolation and low-level mental health issues

The Family and Volunteer Support Worker will work closely with the Team Leader and our perinatal service as well as in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services.  You must be able travel regularly around London Borough of Camden.

The salary for 20 hours per week is £15,832.76 per annum.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing Date: Sunday, 12th January 2025

Interview Date: Thursday, 23rd January 2025