Social Welfare Jobs

We have an exciting opportunity to join our Fundraising team as Philanthropy Lead.

Jewish Care’s Fundraising team must raise £20m in donations for 2024/25, to ensure we can continue to deliver quality care services for the Jewish community. From April 2024, this has also included Jami’s services, supporting those in our community who are impacted by mental illness.

You will collaborate with the Senior Philanthropy Manager, helping to meet the Philanthropy Team’s target of £10.7m within the broader Fundraising team's goal. You’ll play a pivotal role in growing our portfolio of key supporters, as well managing a number of existing relationships and providing support for a number of Philanthropy Events.

This post is working an average of 36.25 hours per week, Monday to Friday with some occasional out of hours working for fundraising events.

What you will be doing:

Prospect Management and Patron Programme Growth

Driving engagement with new supporter prospects and manage Patron Programme growth.
Conducting research and outreach for new supporters.
Organising small engagement events for new and existing key supporters.
Nurturing important relationships through bespoke stewardship initiatives.

Coordination of Key Jami Supporters

Managing Jami’s supporter portfolio, focusing on high-net-worth individuals.
Maintaining supporter records, stewarding supporters in a timely fashion, and creating tailored communications.
Recruiting and coordinating high-net-worth individuals to host events like Jami Mental Health Awareness Week dinners.

Philanthropy Team Support

Playing an integral role in supporting with the organisation of Jewish Care’s Annual Fundraising Dinner, as well as other Philanthropy events and projects.  
Assisting in crafting bespoke proposals and update reports.

Fundraising Team Support

Supporting other teams within Fundraising & Marketing as needed and provide flexibility for event-based evening or weekend work.

What you will need:

Experience of working in similar fundraising/ Philanthropy role (E)
Experience building effective relationships with supporters (E)
Project or event management experience (E)
Knowledge of philanthropy fundraising and the UK Jewish community (D)
Relationship-building skills, especially with high-net-worth individuals (E)
Strong project management skills and goal orientation (E)
Excellent written, verbal, and IT skills, including experience with Raisers Edge or similar databases (E)
Team-oriented and adaptable to hybrid working
Detail-oriented with a proactive approach to learning and skill development

Why Join Us?

Become part of a dedicated team making a tangible difference in the Jewish community, offering support to those who need it most.

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. We have an exciting new opportunity in partnership with Macmillan Cancer Support to provide welfare advice to support to people affected by cancer and those who care for them. 

This post is funded by Macmillan Cancer Support and is aimed at assisting clients on the phone and in person from our offices and outreach venues including local hospitals.

Role purpose:

To provide welfare benefits advice, casework, and assistance in accessing other financial sources, to maximise the income of those living with cancer, their families, and carers. This may include disability benefits and other sources of financial support such as grants and help with health and travel costs.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person for appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main responsibilities

• To provide welfare benefits advice, casework, and assistance in accessing other financial sources to maximise the income of those living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients by helping them access benefits, grants, discretionary payments, schemes and discounts.
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Make internal referrals or signpost clients to other organisations as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.
• Collaborate with managers and colleagues to ensure the promotion, development and good working of the Macmillan project. 

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button.

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

We are delighted to be partnering with a social care focused charity that drives excellence within the sector, to find a full time, fully remote, interim Finance Manager for the next few months with a view to extension.

The Finance Manager will play a pivotal role in providing operational and strategic leadership in the financial management of the charity.  Working to a high level of autonomy, the role will form part of the Operational Leadership Team, supporting the charity to deliver its organisational strategy.  This role is crucial in leading the Finance Team to ensure financial health and long-term sustainability.  The role will ensure compliance with charity legislation, providing key support to the Director of Finance and Corporate Resources.

Main Duties
 

1. Lead and managing the Finance Team on all aspects of the charity’s day-to-day financial operations, including all income, expenditure and balance sheet accounts, ensuring compliance with polices, charity legislation and other relevant financial standards. 
2. Leading the Finance Team and directing the work, whilst fostering a collaborative and high-performing culture.  Liaise across the organisation, being able to manage a matrix style approach across teams, to ensure the smooth running of the Finance Team
3. Production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place.
4. Undertake financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs and bank reconciliations, ensuring appropriate, supporting audit documentation is in place.
5. Leading and maintaining on the production of our monthly cash flow forecast and bank account management to aid financial forecasting and reporting, ensuring the charity maintains an operational surplus position. 
6. Leading on the charity’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards.
7. Leading on the submission of timely quarterly VAT returns to HMRC, mitigating the risk of potential financial penalties for late submission.
8. Leading on the process of preparing and setting budgets and financial forecasting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate, to ensure accurate income projections and profiles are in place aligning with the charity’s strategic priorities.
9. Leading on the preparation of accurate and timely financial reports to the CEO, Strategic Leadership Team, Audit and Risk Committee and the Board of Trustees. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Location: London
Salary: Circa £105,000 + Attractive Benefits
Deadline for Applications: [9th December]

The Masonic Charitable Foundation (MCF), one of the UK's largest grant-making charities, is seeking a Group Finance Director to lead its financial operations. Funded entirely by Freemasons and their families, MCF’s mission is to build better lives by supporting individuals and communities in the areas of healthcare, education, and independence. Since its establishment in 2016, MCF has awarded over £150m in grants, impacting the lives of hundreds of thousands of people.

The new Group Finance Director will play a crucial role in overseeing MCF’s financial strategy, ensuring the charity’s long-term viability, and managing assets in excess of £400M. This role offers a unique opportunity to lead a skilled financial team and contribute to strategic decisions that impact MCF’s operations and charitable work.

Key Responsibilities

• Strategic Financial Leadership: Advising the Chief Executive and Board on financial strategy, ensuring comprehensive financial planning, accurate reporting, and compliance.
• Investment Management: Developing and managing MCF’s investment strategy, ensuring financial sustainability and growth.
• Relief Chest Operation: Overseeing the management of the Relief Chest, a key operation that handles charitable donations from Masonic units across the country.
• Team Leadership: Leading and developing the finance team, ensuring a high standard of financial management and operational efficiency.
• Board and Committee Engagement: Providing financial insight and reporting to the Finance Committee, Audit and Risk Committee, and Board of Trustees.

Experience and Skills

The successful candidate must be a professionally qualified accountant with significant post-qualification experience and a proven track record of contributing to financial strategy and decision-making at Board level, (ideally in the charity or not-for-profit sector). You will have robust Financial Management skills, experienced in overseeing financial operations within an SME organisation, balancing financial operations with a strategic outlook and the leadership skills to manage, inspire and influence your team and colleagues, promoting a culture of excellence and accountability. The post-holder will be an exceptional communicator, astute decision maker and capable of inspiring transformation in an organisation undergoing exciting change.

 Benefits

• Competitive salary (£105,000)
• 30 days of annual leave, plus bank holidays
• Private medical insurance
• Generous pension scheme
• Life assurance and employee assistance programme
• Professional membership subscriptions and support for ongoing development

Why Join MCF?

The Masonic Charitable Foundation is a key player in improving lives and communities across the UK. By leading the financial direction of MCF, the Group Finance Director will be at the heart of an organisation dedicated to making a positive difference. This is an exciting opportunity to help shape the charity's future and drive its strategic objectives forward.

How to Apply:
Interested candidates are invited to submit their CV along with a supporting statement (2-3 pages)

 Timeline

Application Deadline: 9th December

Shortlist: 8th January

1st Stage Interviews: 13th and 14th January (London Office)

2nd Stage: w/c 20th January (London Office)

Development and Fundraising Manager

On the back of much success, our client seeks to appoint a Development and Fundraising Manager to be central to shaping and propelling them forward in the next stage of the organisation’s journey. This is a fantastic opportunity to work within a small, highly committed team, making a unique impact in a highly interesting but challenging area.

Their vision and missions:

They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Their work is structured around a number of missions, advancing child welfare, healthcare access, education, women’s safety and chaplaincy in the communities they serve.

Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates, life expectancy, educational outcomes and discrimination (House of Commons, 2019).

Role purpose:

• With other leaders, to set a new fundraising strategy to further our missions, with a focus on diversification and sustainability of funding.
• To lead the execution of the fundraising strategy.

Key duties:

• To sit on their leadership group, playing a key role in the strategic development of the charity, representing the charity at events/meetings and engaging in peer support within a great team.
• To work with the MD on the charity’s new website, general copy and marketing materials.
• Where required, to delegate and supervise development and fundraising tasks.
• To develop and manage a pipeline of Trusts & Foundations, alongside competitor/prospect analysis, to achieve fundraising goals.
• To draft high quality funding applications and compelling funding proposals, including via strong narrative storytelling and researched data.
• To manage relationships with grant makers, meeting a range of funders and writing post-grant reports according to donor deadlines.
• To maintain and grow relationships with corporate funders.
• To increase the number of regular, small donors.
• To manage ongoing donor relationship management.
• To collaborate with their research activities.

Person specification:

The successful candidate will be a strategic thinker, committed to achieving excellent outcomes for clients, in line with the vision and values of the charity. They will have a proven record of generating income from a range of multiple streams in the public or charitable sector, including securing at least five figure grants. They will have well-developed research and IT skills. They will be able to demonstrate exceptional verbal and written communication. They will have resilience – and a sense of humour is also a must!

Working with them:

The organisation believes their people are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards the organisation’s vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with considerable home working. Office at Badgemore Park, Henley on Thames, Oxfordshire.
Job type: Part time, 0.6fte; for exceptional candidates, elements of the Terms and Conditions may be negotiable.
Salary: £21,000p.a. (£35,000 fte.). For exceptional candidates, elements of the Terms and Conditions may be negotiable.
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

They recognise they have no greater responsibility than to safeguard the children and vulnerable
adults that they work with. Recruitment processes will include a basic level DBS check.

Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Head of Business Development, Business Manager, Development Officer, Development Manager, Grants, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.

REF-217 937

Department: Witness Service - National

Location: Witness Service South - Cornwall

Location: Truro Crown Court, Truro Magistrates Court, Bodmin Magistrates Court .

Travel away from your base expenses reimbursed. 

This role is a job share. 

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us 
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role
As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court/s.

You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.

You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.

Who we are looking for
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

Are you an experienced manager of staff or volunteers looking for a new opportunity? We are looking for someone who is a great motivator and thrives on leading teams to deliver positive outcomes.  

We are looking for someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.  

If you would like to apply for the role please demonstrate the following criteria in your cv and cover letter:

1. Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.

2. Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, through effective strategic planning

3. Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.

This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.

Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention.  Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed. 

This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.

This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.

The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.

Key Responsibilities:

• To make contact with members of the Irish and Traveller communities across Manchester.
• To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
• Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
• To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
• Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
• Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
• To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
• To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
• To maintain accurate and up to date records of all areas of work.
• To closely monitor progress of work and report this to your line manager.
• To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
• Attend appropriate networking and training opportunities for personal and professional development.
• To attend and participate in team meetings.
• To participate and engage in supervision and appraisal provided by your line manager.
• To attend conferences and seminars locally, regionally and nationally as directed by line manager.
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
• To ensure you fully embrace ICCM’s values in all your work:

Venn Group is partnering with a renowned welfare charity to recruit a dynamic Digital Marketing Executive for a short-term interim role. This is a unique opportunity to provide crucial support across a range of exciting digital projects.

Key duties:

• Update webforms to enhance user experience and accessibility
• Support the Fundraise Up launch by implementing changes to donation forms to capture accurate source codes, enabling testing to commence
• Use DotDigital to assist in adjusting automated emails to enable selective unsubscribing, whilst ensuring compliance with consent requirements
• Temporarily oversee various agency relationships to maintain continuity and efficiency
• Provide essential support in management of the website, social media platforms and online shops
• Collaborate with teams across Communications, Applications Development, and Fundraising

Ideal candidate:

• In-depth knowledge of Dotdigital
• Hands-on experience with online donation platforms, preferably Fundraise Up, including setup or migration from another system
• Skilled in using content management systems, ideally Drupal
• Proficiency in social media management tools, ideally Hootsuite
• Familiarity with CRM systems
• Experience in e-commerce or managing an online store
• A proactive, can-do attitude with the ability to quickly adapt and make an impact

Agency reference number: J84995

Location: Central London

Duration: 1 month initial contract, with likely extension

Working hours: Full time

Working pattern: On-site for the first 2 weeks, and then hybrid (3 days per week in office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Location: Somerset

£37,555 + on call bonus (Expected earning with bonus £42,000 - £45,000)

37 hours per week with on-call responsibilities

Supporting people across Somerset and its boarders, as a Domiciliary and Supported Living Care Provider – our client offers bespoke support to adults with learning difficulties.

Working as part of a Senior Management Team, operating in a shared registration, we promote a collaborative team working environment.

Managing a portfolio with a weekly service delivery of around 500 hours, we are looking for an experienced Registered Manager who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives.

You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.

Person Specification:

• Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Person (but not essential)
• Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
• Hold a valid Full UK driving license.
• Willingness to travel across the County.
• Desire to be/apply for Registered Manager Status with the Care Quality Commission.
• Ability to work outside of office hours when required.
• Ability to seek and be accountable for own workloads.
• Experience with rota management.
• Experience of working with people who are neurodiverse.
• Experience in mentoring and coaching team members.
• Ability to form positive working relationship with all stakeholders.
• A person that holds themselves with integrity and transparency.

Benefits include;

• The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
• An attractive salary of £37,555 + on call bonus (expected earnings to be £42,000 - £45,000)
• A generous annual leave package of 7 weeks per year, inclusive of bank holidays
• An occupational pension

*2 year fixed term contract*

An exciting opportunity has arisen in our Children and Family Service for a Social Worker to join a growing Advocacy and Advice Service which we will be developing over the course of the next three years.

We are looking for a dynamic and practised Social Worker who is passionate about achieving excellence, coupled with the ability to drive change for neurodivergent children, young people and their families. If this sounds like you, you could be the person we are looking for!

This role is grounded on improving the quality and care for these children and young people, through providing specialist social care assessment and intervention supporting to the family as a unit. Experience of working with neurodivergent children, those with disabilities, or an understanding of specialist health settings is preferred but training will be made available to the right candidate. 

Benefits at Norwood:

• Workplace Pension Scheme: Plan for your future with confidence
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• Employee Assistance Programme: We care about your well-being
• £300 When You Introduce a Friend: Spread the word and reap the rewards
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Duties and Responsibilities:

• Working collaboratively as part of an integral, multi-disciplinary team addressing the physical, emotional and social needs of children and young people who may be neurodivergent, as well as their families using the service
• Maintaining relevant knowledge and understanding of safeguarding standards, ensuring compliance with Norwood’s policies and procedures for promoting the welfare of children and young people as well as vulnerable young adults
• Meeting with children, young people and their families at the centre (or other community settings) or in a remote working environment (adhering to Norwood guidelines) with a view to undertaking comprehensive assessments of individual needs using a strengths-based approach, understanding the impact of neurodiversity, planning appropriate responses in partnership with children and young people and their families
• Working with statutory and other authorities and community organisations to the benefit of the families we work with
• Advising families we work with and support, on relevant legal frameworks, which may affect them
• Monitoring, reviewing and evaluating interventions in collaboration with families and recognising the changing needs/ revising interventions as appropriate
• Enabling those who we are working with and supporting to develop personal skills and strategies to improve outcomes in the identified areas in their life
• Writing reports, maintaining accurate and up to date records on the organisation’s case management system and attending any meetings or case conferences in relation to the children/young people, parents and carers to whom they are providing or have provided a service
• Liaising on behalf of those we are supporting with the Local Authority, the NHS, and other agencies in the public and independent sectors to improve outcomes for the family
• Supporting the child/ young person and their families with financial assistance applications when appropriate

Essential Skills and Experience:

• Social Worker Degree or equivalent
• Registered Social Worker with Social Work England
• Previous experience as a Social Worker either in statutory or voluntary sector Children’s Services
• Understanding of the multitude of needs faced by neurodivergent children and their families
• Sound knowledge of all relevant legislation, statutory guidance and regulations, specifically in relation to safeguarding children/young people and vulnerable adults
• Full clean driving licence, access to a car and be able to use for business purposes

Desirable Skills and Experience:

• Practice Teacher Award 
• Other post qualification professional training
• Experience of working in the voluntary sector
• Experience of working in a Local Authority
• Experience of working with the wider Jewish community, including the Charedi/Orthodox communities
• Experience working with neurodiversity and disability

If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch. 

Whilst the closing date states 6th December, we intend to hold interviews for this role on 4th and 5th December, and reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Role Profile

Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)

Role summary

This role is to effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall through meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes.

Key Duties

• Manage and develop a range of thematic and place-based alliances, bringing together VCSE organisations to collaborate on shared community themes and challenges.
• Actively engage with integrated care areas, community area partnerships, and other strategic forums to amplify the voice of the VCSE sector. Ensure this engagement translates into actionable outcomes by integrating their insights into the planning, design, and execution of community-based services. For example, facilitate focus groups or workshops that allow grassroots VCSE feedback to be directly included in policy discussions, ensuring their needs and perspectives are supported.
• Be the first point of contact for fostering collaboration between the VCSE sector and public/private stakeholders, maximizing opportunities to collaborate and achieve shared priorities.
• Build trusted relationships with VCSE organisations and statutory partners, ensuring their representation and involvement in key strategic initiatives.
• Develop and facilitate alliances and working groups, nurturing new alliances as needed to strengthen the VCSE network and support.
• Lead the recruitment and election process for alliance chairs when necessary, ensuring a democratic approach.
• Use various engagement methods; including site visits, workshops, and consultation events. To foster direct communication and build the profile of VCSE organisations.
• Support VCSE organisations in understanding and navigating relevant policies, legislation, and best practices, equipping them with evidence-based strategies for effective service delivery.
• Provide timely, practical advice and support to grassroots and established VCSE organisations, enabling them to remain adaptable, agile, and responsive to evolving community needs.
• Facilitate creative discussions, undertake research, and deliver consultation events to promote collaborative problem-solving and community co-design.
• Represent VSF and the VCSE sector at senior leadership and thematic meetings, contributing to policy development and influencing service design and commissioning.
• Identify and communicate funding opportunities, supporting the preparation of collaborative funding applications and strategic initiatives that benefit VCSE organisations.
• Build internal and external connections to facilitate knowledge sharing, best practices, and resource sharing across the VCSE sector.
• Work closely with VSF leadership and the communications team to share intelligence, report activities, and ensure that information is accessible and tailored to the target audience.
• Maintain detailed records and data on sector engagement activities, using CRM tools to support communication and reporting functions.
• Proactively engage with and support BAME, vulnerable, and at-risk communities, ensuring their active involvement in co-designing community interventions.
• Participate in and contribute to collaborative event planning and delivery, including thematic campaign weeks and sector initiatives.
• Commit to ongoing professional development to remain informed of sector trends and research relevant to thematic and place-based work.

Person Specification

• We are particularly interested in individuals working within grassroots advocacy and support-focused VCSE organisations or those engaged in community-based systems and welcome secondment opportunities from all sectors.
• Is educated to degree level or equivalent with excellent literacy and numeracy skills.
• Solution-focused and able to communicate effectively, demonstrating excellent listening, interpersonal skills, and emotional intelligence.
• Excellent at building and maintaining trusted relationships with a wide range of people, organisations, and grassroots communities.
• Demonstrable experience of working with the VCSE sector, building, and sustaining productive partnerships, including with seldom-heard organisations.
• Skilled in producing compelling case studies and collating qualitative and quantitative data to showcase local, thematic, and strategic developments.
• Confident public speaker, facilitator, and presenter, effective in both online and in-person group settings.
• Proven track record of working collaboratively with diverse VCSE stakeholders and partners to achieve shared objectives.
• Adept at influencing, facilitating, and engaging with stakeholders to drive positive outcomes and transformative change.
• Capable of developing and maintaining strategic relationships with public sector commissioners, directors, and VCSE leaders.
• Reflective in practice, applying lessons learned to improve and achieve desired outcomes.
• Skilled in conflict mediation and fostering consensus among stakeholders.
• Understands safeguarding, anti-oppressive practice, equality, and diversity.
• Demonstrated ability to manage and meet stakeholder expectations, even when addressing conflicting priorities.
• Strong communication skills to convey complex information to diverse audiences.
• Possesses in-depth local knowledge of Cornwall and has experience working within the VCSE sector.
• Experience advising organisations on governance and best practices is desirable.
• Experienced in grant administration, distribution, and monitoring, with an understanding of tendering and funding processes.
• Committed to supporting grassroots organisations and amplifying their voices to ensure their needs are represented in decision-making spaces.

Other Requirements

• Possess a clean driving licence.
• Be familiar with all relevant Health and Safety, operational, personnel, customer care, Data Protection, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid. 
• Complete a satisfactory DBS check. (This can be applied for on appointment)
• Any other duties as reasonably required by line management. 
• Work occasional evenings and weekends to attend meetings/events 

Interviews

Shortlisted candidates will be invited to meet the Engagement Team on 10th or 11th December. 
Formal interviews to be held on 18th December

Role Profile

Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)

Role summary

This role is to effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall through meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.  To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes.   

Key Duties

• Manage and develop a range of thematic and place-based alliances, bringing together VCSE organisations to collaborate on shared community themes and challenges.
• Actively engage with integrated care areas, community area partnerships, and other strategic forums to amplify the voice of the VCSE sector. Ensure this engagement translates into actionable outcomes by integrating their insights into the planning, design, and execution of community-based services. For example, facilitate focus groups or workshops that allow grassroots VCSE feedback to be directly included in policy discussions, ensuring their needs and perspectives are supported.
• Be the first point of contact for fostering collaboration between the VCSE sector and public/private stakeholders, maximizing opportunities to collaborate and achieve shared priorities.
• Build trusted relationships with VCSE organisations and statutory partners, ensuring their representation and involvement in key strategic initiatives.
• Develop and facilitate alliances and working groups, nurturing new alliances as needed to strengthen the VCSE network and support.
• Lead the recruitment and election process for alliance chairs when necessary, ensuring a democratic approach.
• Use various engagement methods; including site visits, workshops, and consultation events. To foster direct communication and build the profile of VCSE organisations.
• Support VCSE organisations in understanding and navigating relevant policies, legislation, and best practices, equipping them with evidence-based strategies for effective service delivery.
• Provide timely, practical advice and support to grassroots and established VCSE organisations, enabling them to remain adaptable, agile, and responsive to evolving community needs.
• Facilitate creative discussions, undertake research, and deliver consultation events to promote collaborative problem-solving and community co-design.
• Represent VSF and the VCSE sector at senior leadership and thematic meetings, contributing to policy development and influencing service design and commissioning.
• Identify and communicate funding opportunities, supporting the preparation of collaborative funding applications and strategic initiatives that benefit VCSE organisations.
• Build internal and external connections to facilitate knowledge sharing, best practices, and resource sharing across the VCSE sector.
• Work closely with VSF leadership and the communications team to share intelligence, report activities, and ensure that information is accessible and tailored to the target audience.
• Maintain detailed records and data on sector engagement activities, using CRM tools to support communication and reporting functions.
• Proactively engage with and support BAME, vulnerable, and at-risk communities, ensuring their active involvement in co-designing community interventions.
• Participate in and contribute to collaborative event planning and delivery, including thematic campaign weeks and sector initiatives.
• Commit to ongoing professional development to remain informed of sector trends and research relevant to thematic and place-based work.

Person Specification

• We are particularly interested in individuals working within health-related VCSE organisations or those engaged in the broader health system and welcome secondment opportunities from all sectors.
• Is educated to degree level or equivalent with excellent literacy and numeracy skills.
• Solution-focused and able to communicate effectively, demonstrating excellent listening, interpersonal skills, and emotional intelligence.
• Excellent at building and maintaining trusted relationships with a wide range of people, organisations, and grassroots communities.
• Demonstrable experience of working with the VCSE sector, building, and sustaining productive partnerships, including with seldom-heard organisations.
• Skilled in producing compelling case studies and collating qualitative and quantitative data to showcase local, thematic, and strategic developments.
• Confident public speaker, facilitator, and presenter, effective in both online and in-person group settings.
• Proven track record of working collaboratively with diverse VCSE stakeholders and partners to achieve shared objectives.
• Adept at influencing, facilitating, and engaging with stakeholders to drive positive outcomes and transformative change.
• Capable of developing and maintaining strategic relationships with public sector commissioners, directors, and VCSE leaders.
• Reflective in practice, applying lessons learned to improve and achieve desired outcomes.
• Skilled in conflict mediation and fostering consensus among stakeholders.
• Understands safeguarding, anti-oppressive practice, equality, and diversity.
• Demonstrated ability to manage and meet stakeholder expectations, even when addressing conflicting priorities.
• Strong communication skills to convey complex information to diverse audiences.
• Possesses in-depth local knowledge of Cornwall and has experience working within the VCSE sector.
• Experience advising organisations on governance and best practices is desirable.
• Experienced in grant administration, distribution, and monitoring, with an understanding of tendering and funding processes.
• Committed to supporting grassroots organisations and amplifying their voices to ensure their needs are represented in decision-making spaces.

Other Requirements

• Possess a clean driving licence.
• Be familiar with all relevant Health and Safety, operational, personnel, customer care, Data Protection, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid. 
• Complete a satisfactory DBS check. (This can be applied for on appointment)
• Any other duties as reasonably required by line management. 
• Work occasional evenings and weekends to attend meetings/events 

Interviews

Shortlisted candidates will be invited to meet the Engagement Team on 10th or 11th December. 
Formal interviews to be held on 18th December

Job Title: HR Business Partner - 12 month FTC

Location: London/Hybrid

Salary: £41,234.59

Weekly Hours: 35

Reference: YMC1059046

Are you an experienced HR professional looking to make a meaningful impact within a leading charity? We are seeking an HR Business Partner to join our team on a 12-month maternity cover. This role offers the opportunity to partner closely with department heads and managers to support HR operations across the employee lifecycle, from induction through to leavers. You will play a key role in implementing HR strategic initiatives that help make us a top 10 charity to work for.

About us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We’re committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Key Responsibilities

Employee Engagement & Support: Partner with managers to improve employee engagement, reduce turnover, and enhance productivity. Actively contribute to a positive, fair, and inclusive work environment.

HR Operations: Manage induction processes, employee relations (ER) issues, compliance, and performance appraisals. Provide expert HR advice and create necessary documentation for various HR matters.

Talent Management: Lead talent reviews and succession planning to support internal growth and development. Run training events and initiatives to promote continuous learning.

Culture & Teamwork: Foster a collaborative and supportive culture by organising training events, promoting team-building activities, and addressing HR queries across the office.

Pay & Benefits: Oversee job evaluations, handle pay concerns and support the annual pay review process.

Person Specification

CIPD Level 5+ qualification.

Experience as an HRBP or HR Advisor, ideally in charity or other fast-paced environment.

Strong interpersonal skills, emotionally intelligent, and a proactive attitude.

Commitment to the YMCA's ethos and values.

This role is part of the Wiltshire Service which provides individual and family support to domestic abuse victims and their children.

The Early Interventions Team act as the gateway for all domestic abuse and referrals to the Wiltshire Service. Working within an experienced and established team, the EI Triage Advisor will:

• Triage referrals, with a particular focus on domestic abuse referrals.
• Conduct risk assessments and offer immediate safety planning advice.
• Respond to safeguarding concerns.
• Signpost victims and professionals to other support agencies where appropriate.
• Offer specialist domestic abuse advice and support to professionals.

In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.

Main Duties and Responsibilities:

Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:

Working with vulnerable people and risk management:

• Provide a victim focused service, with an understanding of the impact of trauma on vulnerable people.
• Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the wider family unit.
• Provide advice, guidance and support to people who are victims of domestic abuse.
• Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG (Severity of Abuse Grid).
• Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC (multi-agency risk assessment conference).
• Work directly with individuals or groups as agreed with the Team Manager.
• Safeguard the health and welfare of service users and their families.
• Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
• Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
• Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.

Team working

• Offer professional advice and support to multi-agency partners.
• Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
• Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
• Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.

Administrative duties

• Help provide a responsive support service with a high quality of customer care.
• Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all referrals.
• Assist in the referral process and EI follow up, contacting other agencies and helping to arrange appointments.
• Assist in the assessment and allocation of service users.
• Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
• Assist with monitoring and evaluation policies and procedures and producing reports.

Additional tasks and responsibilities:

• Ensure personal safety for self, other staff and service users at all times.
• Participate in personal training and supervision opportunities and attend team meetings.
• Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
• FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.