Justice Jobs
The Youth Endowment Fund
Programme and Impact Lead
Reports to: Assistant Director of Impact, Programmes and Partnerships
Salary: £54,000
Contract: 1 - year fixed term
Location: Central London, Hybrid*
Application Deadline: 12pm on Tuesday 15th April 2025
Interviews: commencing the week of 28th April 2025
About the Youth Endowment Fund
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.
In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We will achieve this by finding out what works and building a movement to put this knowledge into practice. To make this happen we fund, evaluate and then spread the very best work on reducing violence affected young people across England and Wales.
Central to all of this to is two key tasks: firstly, deciding which initiatives we should fund and evaluate and secondly, ensuring we do this excellently. Our Programmes Team is central to getting this done. This team is responsible for planning specific rounds of funding that will fill evidence gaps and identifying, assessing, funding and supporting initiatives designed to prevent violence affecting young people. This way we build evidence on what works so that we can change national practice and policies.
Key responsibilities
You are a key member of the Programmes team. As a Programme and Impact Lead, you will line manage Programme Managers and be responsible for managing some of our larger grant awards, that include more complex evaluation designs. You’ll be responsible for making sure our delivery organisations can effectively engage with robust, independent evaluations, so we have the best chance of generating valuable learning from a round. And you may also be responsible for directly managing our independent evaluators as well.
You must have a strong understanding of evaluation methodologies and challenges organisations face in delivery. You must also be a brilliant project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works.
Your main responsibilities boil down to these. You’ll:
- Manage large-scale complex projects
- You’ll be responsible for managing programmes of a significant size and complexity. You’ll draw on your experience of managing large scale projects and knowledge of evaluations to overcome unexpected challenges. You’ll balance logic and intuition to guide partners and colleagues through the inevitable undulations of complex projects and feel comfortable making decisions when there’s too much or too little information. You’ll ensure projects maintain a strong alignment to the original aims and objectives of the funding round.
- Provide leadership to the Programmes Team and strategic advice to the Assistant Director of Impact, Programmes and Partnerships. Along with other Programme and Impact leads, you’ll deputise for the Assistant Director of Impact, Programmes and Partnerships. This means you’ll:
- Take responsibility for making key decisions in funding rounds and with specific programmes;
- Oversee a broad portfolio of projects and serve as a senior point of escalation when issues arise;
- Manage budgets, including approving payments and making judgements about the appropriateness of timeline and budget variation requests;
- Be responsible for knowing when to pull others into the decision.
- Lead strategic areas of work. You’ll develop and embed a clear strategy for distinctive areas of work that will enable us to achieve our mission. This includes:
- Finding new ways to improve our internal knowledge sharing and learning, contributing new ideas around how the Programmes team can play into emerging areas of work in the wider organisation.
- Supporting organisations to become evaluation ready, ensuring young people are the heart of our funding decisions and driving efficiencies so we can be the best we can be.
- Developing and leading the implementation of these strategies and ensure we are on track to achieve our aspirations.
- Developing and rolling out new processes designed to help us monitor progress in commissioning and high-quality grant management.
- Win people over externally
- You’ll meet people externally and share what we’re doing, why we care about it, being open and transparent about what we know and what we don’t know.
- You’ll share progress updates with key stakeholders, and you’ll represent YEF at external meetings, steering groups and committees.
- You’ll manage strategic relationships with co-funders, which may include partnerships with government departments.
- You’re likely to have frequent contact with civil servants, charity leaders and staff, academics and practitioners.
- Line management
- Your role may involve the line management of Programme Managers. This will include supporting and enhancing their overall professional growth, providing mentoring and coaching opportunities as appropriate and serving as a source of consultation and a point of escalation for your team members as they manage projects in their portfolio.
- Support delivery organisations to take part in robust evaluation
- You’ll make sure the team are excellent at supporting delivery organisations to engage with robust evaluation. You’ll help organisations identify the challenges and mitigations associated with embedding an evaluation approach in their project and delivery. This includes helping them understand the importance of having excellent monitoring and quality assurance systems and process and ensuring they are comfortable engaging in open and honest conversations with evaluators to ensure the project and evaluation are the very best they can be.
About you
You are this sort of person:
- You get things done.You have a track record of getting things done. You’re very reliable and consistent. You take pride in making things happen.
- You manage projects really well. In previous jobs, you have held responsibility for ensuring challenging projects are delivered on time and to a high standard. You’re very well organised, know how to assess and mitigate risks and use project management systems that work for you. You’re good at spotting when things aren’t going to plan and can tell when you need to raise or escalate your concerns.
- You make wise judgements.
- You can take in a lot of written and numerical information and make informed assessments about what good opportunities look like. You have experience in commissioning research or evaluations. You draw on your expertise to appraise the quality of proposals. You can summarise and share your views concisely.
- You have an understanding of evaluation methodologies and common challenges delivery organisations face in implementation.
- You have knowledge and experience working with independent evaluations and the various evaluation designs that may be utilised to understand if something works and how.
- You may even have experience in using quantitative approaches, interpreting statistical findings and assessing the suitability of different impact evaluation designs for different types of programmes.
- You win people over. People tend to warm to you and respect you. You’ve built good relationships with very senior people and with very junior people. You’re particularly good at working with people in other organisations. You work very well in a team. You’re not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit, so long as things get done.
- You learn fast but remain humble. You’re quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you, so long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
- You don't want your days to pass without making a difference.You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter, which must answer the following two questions below. Please submit your application by 12pm on Tuesday 15th April.
Application Questions
1. Can you share an example of when you've worked with a delivery organisation to support them in taking part in a rigorous evaluation - for example, explaining the importance of randomisation, or facilitating data collection of validated outcome measures? What was the context, the issue you helped them to overcome, and the outcome?
2. Can you give an example of when you have had to manage multiple partners in a project and resolve conflicting positions? Can you explain how you went about this and what the outcome was?
Interview process
There will be a task to complete in advance of the interview. This will be a one-stage interview process. Interviews will take place the week commencing the 28th April 2025. This will be a panel interview.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Your data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
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Custody Navigator Location: North West Salary: £24,020 £30,790 per annum Our client’s vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people. The Role They're looking for a dedicated Custody Navigator to play a pivotal role in their mission to support adult service users to reduce their likelihood of re-offending. Their Custody Navigator's deliver support to adults that have been brought into custody due to an index offense relating to serious violence, domestic violence or substance misuse. The post holder will carry out assessments and deliver brief interventions within the custody setting focusing on areas of the service users life that may be contributing to their offending behaviours. The post holder will signpost and refer on to specialist services to ensure the service users can achieve positive outcomes post-custody. As a Custody Navigator, you will be responsible for:
Please note the post is based across four Custody Suites; Newcastle, Sunderland, Wallsend and South Shields Skills and Qualifications To succeed as a Custody Navigator at the Community Diversion Service, you will ideally have.
Benefits
To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. |
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Thank you!
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £33,075 per annum
Location: Office based in Leeds, with travel to centres across Yorkshire
Contract: 2-year contract (with potential for extension, subject to funding)
Hours: 37 hours, full-time
Closing date: 12:00 PM Tuesday 15th April
Interviews: w/c 28th April
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in, or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
As a charity led by women and for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change. From our network of specialist Women Centres and Services we provide tailored support across a range of pathways, including housing, mental health and wellbeing, domestic abuse, sexual abuse, substance misuse and addiction, finances and debt, and employment.
Many of the women we support have faced significant trauma, systemic barriers, and multiple disadvantages, which can contribute to their involvement in the criminal justice system. Our gender-specific approach focuses on providing holistic support to help women to overcome challenges, build on their strengths, and rebuild their lives away from the criminal justice system.
Join Our Team
- Are you driven and passionate about working within a women-centred support service?
- Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls?
- Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?
What we can offer you - Employee Benefits:
- 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
- Pension scheme with 5% employer contribution
- Annual cost of living increase up to 4%
- Enhanced Training and Induction programme covering all areas of Together Women’s work
- Access to our Employee Assistance Programme with discount offers and free telephone counselling service
- Access to our online wellbeing platform
- Employee eye-care scheme and free eye tests
- Organisation wide away days
- Career development pathways
Role Summary
The Communications and Fundraising Manager is a critical role within the organisation, working collaboratively with colleagues across Together Women to increase awareness of our work, grow our external communications presence, increase digital engagement and increase public fundraising.
This is an exciting and dynamic role which will balance operational delivery of communications and fundraising activity, with a strategic approach to growing the impact of our communications and funds raised via public donations.
We’re looking for a talented and creative communicator, with previous success in the growth of communications engagement and/or fundraising, and experience implementing strategies and working to targets.
You will have experience creating compelling written, visual and verbal content for a range of audiences, and be confident managing digital channels and platforms.
You will be a positive and effective collaborator, who can build relationships internal and externally, with the skill to spot opportunities and make the most of them.
You will also have experience implementing and adhering to key compliance frameworks, such as UK GDPR, PECR and/or Fundraising Code of Practice, and experience of working with databases or CRM systems.
Key Accountabilities
External communications strategy and planning
- Develop and implement Together Women’s communications strategy to increase awareness of our work and advocate for systemic change for women within the criminal justice system.
- In line with our strategy, ensure the voices, stories and experiences of women we support are at the core of our communications strategy.
- Identify ways we can co-create communications with the women we support
- Set ambitious, achievable targets to drive growth in communications engagement and reach.
- Create and deliver our content and communications annual plan.
- Regularly report on plans and progress.
Digital communications
- Manage our website and social media channels, ensuring content is updated regularly.
- Lead the redesign of our website, with support from an external agency.
- Increase digital resources available for service users and professionals.
- Generate engaging content across our social channels, and develop channel-specific plans to increase our reach and impact.
- Utilise analytics to report on digital campaigns, track monthly performance across channels, and apply learnings to future activity.
- Supervise content across all channels and escalate concerns to senior management.
- Manage external email campaigns
Content creation
- Maintain our collection of brand assets and resources to promote Together Women's work.
- Create engaging content and resources for use across digital channels.
- Regularly attend events and activities in our centres to showcase our work.
- Support staff to self-serve resources and maintain consistent tone of voice and brand across our communications.
- Work with Services teams, Data and Impact team and Service Users to platform the voices and experiences of the women we work with, and the work our teams deliver.
Public Fundraising
- Develop and implement a new public fundraising strategy, in collaboration with Centre Managers, Directors and our CEO, with an initial target of £200,000 in the first 2 years, and ambition to significantly increase over the long term.
- Build a pipeline of opportunities, develop pitches and secure new supporters and funds, with a particular focus on Corporate, Grant Funders, Philanthropy and Community supporters.
- Increase Gift in Kind donations to support Centre and Central operations
- Develop and deliver donor stewardship strategies, to engage and retain donors long term.
- Ensure robust fundraising compliance, processes and procedures in place, and ensure regular review of this, including processing, recording and thanking donors
- Work closely with our Data and Impact team, to ensure any fundraising data is processed and stored in line with UK GDPR and Data protection principles.
Internal Communications
- Support delivery of our internal communications strategy in collaboration with Directors and Managers.
- Create and maintain all staff communications on SharePoint.
- Create and distribute regular staff updates, quarterly newsletters and staff surveys.
- Support planning and delivery of key staff events, such as our annual staff away day.
PR and media
- Identify media opportunities, and support Centre teams to generate local media coverage, and identify opportunities for national media coverage.
- Ensure robust processes are in place for securing and recording media permissions.
- Draft press releases as required, and create PR templates.
- Conduct media monitoring, and manage our archive of media coverage.
- Ensure clear processes in place for managing emergency media responses.
- Handle day-to-day, communication queries, internally and externally.
General communications support
- Support the HR team to compose job adverts and identify advertising channels to attract a diverse range of candidates.
- Support minute-taking in key meetings.
- Support the management of our main Admin mailbox where necessary.
- Represent Together Women at external events.
General duties
- Support and embody the mission and values of Together Women.
- Adhere to all organisational policies, code of conduct, and practices.
- Complete all mandatory organisation training.
- Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
- Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
- Carry out other associated duties as needed, in line with the broad remit of the role.
please note these accountabilities do not form part of the Communications and Fundraising Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.
Role Requirements / Person Specification
Experience and knowledge
Essential
- Demonstrable experience of working in a similar role, ideally in the non-profit/charity sector.
- Experience working in a target-led role, with a proven track record of successful fundraising and/or marketing communications growth.
- Experience working within digital communications.
- Experience of content design, creation and optimisation, working with tools such as Canva.
- Experience of using content management systems, ideally WordPress.
- Excellent copywriting and editing skills, the ability to inform and inspire, and tailor messaging for different audiences.
- Experience creating content and developing channel and platform-specific content strategies
- Experience of managing social media channels and producing regular content.
- Strong organisational skills, ability to manage multiple deadlines and effectively prioritise
Desirable
- Fundraising or Communications qualification
- Experience managing communications and fundraising compliance
- Experience working in a small or medium-sized charity
- Experience using database or CRM systems
- Experience delivering email engagement campaigns and using email delivery platforms
Skills and Abilities
- Strong communication skills, written, verbal and active listening.
- An articulate and confident communicator.
- Ability to influence, inspire and negotiate effectively.
- Strong interpersonal skills and ability to build positive relationships, internally and externally.
- A team player, who works collaboratively and flexibly to achieve outcomes.
- Ability to manage your own time and workload efficiently, prioritise and meet deadlines
- A desire to respond positively to change, learn from mistakes and celebrate success
- Budget management and financial planning
- A positive and creative approach to working with a limited budgets
Other Requirements
- Fluent use of Microsoft 365 and IT equipment
- Able to travel locally, regionally and nationally, on occasion.
- Able to work some evenings and weekends (infrequent)
- Commitment to and understanding of safeguarding
- Commitment to undertake learning opportunities and continuing professional development.
- Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work.
- Commitment to upholding the rights of people facing disadvantage in the Criminal Justice System.
The post holder is expected to work within policies and procedures of Together Women and work in line with our values and behaviours within our Ethical Framework, which includes a commitment to anti-racism principles, and a commitment to supporting and promoting equity, diversity and inclusion withing the workplace so everyone feels safe and supported.
Notes
- We actively encourage applications from Black, Asian, and other racially minoritised communities, who are currently underrepresented within the charity sector.
- This post is open to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work, it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act. Whilst this is a necessary requirement, we actively encourage applications from women with lived experience of the criminal justice system.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Helpline Advisor, internally known as a Triage & Early Interventions Office to join the team in Ingatestone, Essex, working 30hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
- You will be supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences.
- No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.
- You will be supporting clients who have experienced domestic abuse. Previous experience is not required as you will receive robust training prior to working directly with clients.
- You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
- These roles are based in our Essex office in Ingatestone. There may be an option to split the work between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Children's Independent Sexual Violence Advisors (CHISVA) to join the team. As a CHISVA you will deliver 1-2-1 support to clients in the community across Lancashire and at criminal justice locations as well as supporting our digital delivery to groups such as to the parents of children affected by sexual abuse and violence.
You'll be working between 9am to 6pm on a rota basis, with the opportunity to apply to work from home up to 2 days a week on a hybrid basis.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role offers help and support directly to victims and survivors of sexual violence, working to the national ISVA framework to provide support throughout victims criminal justice journey, or if they haven't reported the incident to the police, on their own recovery journey.
The role involves regular travel across Lancashire, and supporting victims and survivors directly at criminal justice hearings. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
The successful post holder will ensure victims and survivors receive ongoing continuity of support, advocacy and impartial advice and information including reporting to the police, accessing Sexual Assault Referral Centre (SARC) services, and specialist support such as pre-trial therapy and sexual violence counselling. They will need strong digital literacy skills and be comfortable presenting information to groups, usually via Zoom.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Caseworker to join the Eastern Police Investigation Team team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Portsmouth, operating as a hybrid working model with three days in the office, and two working from home. All travel costs to and from appointments from your office base will be reimbursed.
As a Caseworker you will be:
- Effectively manage a caseload of self-referrals or referred service users.
- Ensure each victim receives an individually appropriate tailored support and information service.
- Undertake risk and needs assessments to address the specific needs of the client.
- Provide information and advocacy.
- Identify barriers to individuals accessing our services and determine solutions.
- To work alongside a team of staff to reflect the diverse community and the needs of victims.
- Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.
- Maintain accurate and confidential case records.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication.
- Proven track record of successfully delivering services.
- Using generic IT applications competently.
- Understanding of practical application of equal opportunities and diversity and inclusivity.
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- Maintain professional boundaries.
- Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
About us:
The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An IAA level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.
We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.
Purpose of the role:
The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.
The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support.
We will primarily consider applications with relevant legal experience. Qualifications needed are IAA level 2/3 or Solicitor with IAAS accreditation.
Relationships: This post will report to the Rough Sleeping Casework Manager
Salary and Benefits:
£34,321 for IAA level 3 and Solicitors
£32,070 for IAA level 2 and
£28,695 for IAA level 1 qualified candidate
Solicitors with less than 1-year immigration experience will be paid at IAA level 1. IAAS level 2 qualified advisors (non-solicitors) may be considered for the role and would be at the IAA level 1 pay. 28 days annual leave plus statutory holidays and 6% pension contribution.
Other benefits:
We encourage our staff to obtain higher levels of accreditation, offering comprehensive training and support to enable them to empower their professional growth and career development.
Cycle to work scheme, tech scheme, and employee assistance program.
Specific Responsibilities
Case management
- Manage own caseload, working to advance the best interests of the client
- Adhere to standards set out by IAA/SRA and AQS to deliver high-quality advice
- Provide representation and advice up to IAA level 2/3.
- Engage with the Line Manager to create and follow a training plan to ensure compliance with IAA CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
- Liaise directly with the UKVI and related governmental agencies
- Complete forms, letters and immigration applications
- Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
- Manage clients’ expectations by discussing deadlines, outcomes and timing
- Deliver legal advice outreach surgeries/drop in as and when required
- Progress cases in a timely manner in line with regulatory requirements.
- Implement organisational priorities into day-to-day casework.
Please refer to the job description for more details and application instructions.
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining why they are applying for the role. Candidates without the relevant legal qualification will not be considered. The closing date for applications is Monday, 21st April 2025. Applications received after this date will be unlikely to be considered. Interviews: Shortlisted candidates will be interviewed via MS Teams during the week of 28th April 2025. The interview process includes a 45-minute interview followed by a written exercise.
Registered Charity
21 - 50
RAMFEL is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Employability Coach
London, Hybrid
Full time, Permanent
Are you passionate about helping people to turn their lives around? If so, you might be the person we’re looking for to join our small, friendly team at Working Chance.
We’re an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.
Our Employability Coaches play a vital role in helping women with convictions build the confidence, knowledge and skills needed to become ready for work. Through virtual and in-person one-to-one sessions, you will use a coaching approach to support women in setting career goals, developing their interview skills and CVs, and preparing to disclose their criminal record to employers.
The ideal candidate will have a strong background in supporting women facing complex challenges, such as involvement in the criminal justice system, financial hardship, domestic violence, homelessness, substance dependence, or experiences of trauma and mental health issues.
Strong emotional resilience is essential to manage the demands of working with women who have experienced trauma, while consistently maintaining a non-judgmental approach and clear professional boundaries. You will need to be highly empathetic, able to build trust and rapport effortlessly with individuals from diverse backgrounds, and confident in leading group sessions to deliver engaging and impactful support.
This role requires someone who is highly organised and capable of managing a varied workload. Solid written communication skills and proficiency in IT and MS Office (Word, Excel and PowerPoint) are essential. Experience with case management systems is advantageous, though a demonstrated ability to learn new technology quickly is also valuable.
The ideal candidate will bring a passion for the charity’s mission and demonstrate a strong teamwork ethic. You will join a friendly and supportive team who are passionate about what we do. Our frontline staff are a close-knit team who collaborate closely every day. Regular supervision and team meetings are a key part of how we work, ensuring staff are supported and able to deliver the best outcomes for the women we support. We're seeking someone who values this way of working and is committed to being an active part of the team.
You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.
For further information on Working Chance, please see our website.
Closing date: Midnight on Sunday 6th April 2025
Interview date: Thursday 17th April 2025
We welcome a broad range of candidates, particularly those who identify as Black, people of colour, people with lived experience and people from a range of ages as they are underrepresented in our organisation.
Please note that this requires a Basic DBS check and must pass HMPPS vetting because the role includes some work on contracts commissioned by probation services.
Due to requirements set out in these contracts, this position is open only to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Applications for this role are through the Charity Job website. We want you to have every opportunity to demonstrate your skills, ability and potential; if you require any assistance or adjustment, please contact us via email, so that we can help with making the application process work for you.
While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out.
Thank you!
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent
advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women's offending.
The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.
Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.
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Thank you!
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent
advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women's offending.
The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.
Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
In August 2024, Redthread became part of the Catch22 group. Both organisations share strongly aligned missions and values, and we have a successful history of collaboration. Redthread will continue to operate under its established brand.
For more information about the recruitment process, please check out the guidance for applicants on Catch22’s website.
Job Description
To be part of the youth work team at Redthread, with a primary focus on the Youth Violence Intervention Programme.
What does a Youth Intervention Practitioner do? Youth Intervention Practitioners use the principles and power of youth work in the setting of a busy emergency department. We meet young people who have experienced injury or trauma while they are in the hospital, and work alongside our clinical colleagues to offer them support at a time when they are feeling very vulnerable. Our first contact with the young person may be to offer them a drink, or to ring their parent, or to check they understand what’s happening to them. When their immediate medical needs have been met, we will talk to them some more and explain how we can support them.
We will do a safety plan with them before they leave the hospital. If a young person chooses to engage with us, we will then work with them for eight to twelve weeks on a plan of action that’s tailored to their needs. We work closely with the hospital safeguarding team every day and frequently have to escalate concerns. We contact any other agencies who know the young person so we’re not duplicating their work, and often arrange to meet them with the young person. We regularly have to strongly advocate for young people, for example with housing agencies.
We look for organisations who can work with them towards their longer-term goals and we do relational referrals, transferring the trust that young people have built with us. Youth Intervention Practitioners hold a caseload of young people, supported by their team leader, and need to be good at recording their work, and discussing and reflecting on their practice. We provide an intensive induction at the start of the role, ongoing training and CPD throughout your time at Redthread and fortnightly clinical supervision.
Our Youth Intervention Practitioners have to be courageous and tenacious, and because ours is a short intervention, we don’t always see first-hand the impact of our work. But we know from talking to the young people we work with that we make a huge difference. Our Youth Intervention Practitioners are resilient, able to work calmly in a challenging environment with young people experiencing trauma, injury or exploitation. They have a good level of self awareness, the ability to reflect on how the work is impacting them, and a willingness to engage in regular clinical supervision that helps them develop their practice and emotional literacy.
Qualifications
Desirable (but not essential): A degree-level qualification in social work, youth work, a social science, education or another relevant field.
Additional information
Location: Queen Elizabeth Hospital Birmingham, Heartlands Hospital Birmingham and Birmingham Children's Hospital. With regular travel to other Redthread sites and offices when required.
Hours: 37.5 hours per week
Salary: £26,302 per annum + benefits
Contract type: Permanent
How to Apply: Please see the Job pack for information on submitting your application and please note that the closing date for this opportunity is 1000 on Friday 4th of April.
Please note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.
Shortlisted candidates will be invited to an online interview with the Redthread team on Wednesday 9th April 2025
The second round of interviews will be held in person on Monday 14th April 2025
Employee Assistance Programme (EAP)
We offer an enhanced Employee Assistance Programme, which provides free, 24/7 confidential helpline services (accessed either by phone and/or online) including structured counselling services and practical resources aimed to support your work-life balance. In addition, some aspects of the EAP service are also available to share with an employees’ dependants including their partner.
Cycle to Work Scheme
We offer a Cycle to Work scheme which enables savings on the cost of a new bike and accessories for employees wishing to cycle to work for all or part of their journey. Employees can sign up after one month’s service
Work-based learning and Professional Development
We aim to build a culture and environment for staff to learn, develop and achieve their full potential, whilst delivering services through a skilled and competent workforce. To achieve this, Redthread have a comprehensive staff training programme which provides individuals with resources, training and support to learn and develop their skills. We also encourage our staff to undertake work-based learning and provide support for continuous professional development, whilst helping staff achieve a work-life balance.
Workplace Pension Scheme
We offer membership of a workplace pension set up with The People's Pension, and employees are eligible to be auto enrolled after three months’service. The employee’s minimum pension contribution rate is currently 3%. Redthread’s contribution rate is 5% higher than the employee up to a maximum of 8%.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Caseworker to join the team in Lincolnshire, working 20 hours a week. This role is home-based with travel throughout the area when required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
Ongoing training & support with opportunities for career development & progression
About the role:
About the role:
This role is based Lincolnshire. This role may involve travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a Caseworker, you will:
- Effectively manage a caseload
- Ensure each victim receives an individually appropriate tailored support and information service
- Undertake risk and needs assessments
- Follow relevant safeguarding policies and procedures
- Provide information and advocacy to enable service users to navigate and understand the criminal justice system
- Identify barriers to individuals accessing our services
- Work alongside a team to reflect the diverse community
- Develop and maintain effective working relationships and promote effective communication between staff and stakeholders
- Maintain accurate and confidential case records
You will need:
- Understanding of the impact of crime on victims
- Effective verbal and written communication skills
- Proven track record of successfully delivering services
- Using generic IT applications competently
- Understanding and practical application of equal opportunities and diversity and inclusivity
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Maintain professional boundaries
- Knowledge and understanding of the requirement for confidentiality
- A successful track record of building effective working relationships across internal and external stakeholders
- Experience of managing a caseload
- Experience of outcome focused working
- Knowledge of risk and needs assessment framework
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Team Leader- Triage and Early Intervention to join the Lancashire team based at either Preston, Blackpool or Accrington covering the Lancashire area working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at either one of our offices covering the Lancashire area, once you have completed training & probation period you can apply for hybrid working, all travel costs to and from appointments from your office base will be reimbursed.
As an Team Leader Triage & Early Intervention you will:
- Manage a team who deliver initial support services and ensure high quality support and effective triage work is completed for people affected by domestic abuse, in accordance with local operating procedures and be responsible for delivery of a professional and effective telephone and face to face support service.
- Accountable for the performance of the team against local plans and performance standards; including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all relevant legislation.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients
- Provide advice and guidance to Triage & Early intervention Officers during shifts including quality assurance of Safeguarding referrals, (Safelives) DASH RIC, onward referrals to partner agencies, etc.
- Responsible for data security, data sharing and systems management for the service delivery team
You will need to:
- Have a good understanding of domestic abuse & the impact on victims and their children
- Understand risk assessment, safety planning & risk management for victims and their children
- Have knowledge of Safeguarding issues, and the legal responsibilities surrounding these issues
- Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims and their children.
- Have experience of working within a multi-agency and legislative framework.
- Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
- Have experience of managing a team dealing with complex caseloads, able to prioritise to deal with competing demands.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
- Have excellent communication, negotiation and advisory skills, both written and verbal.
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
This role will involve some travel between offices therefore a driving licence and access to a vehicle would be advantageous.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Multi Crime Caseworker to join the Team in Shoreham, working full time 37.5 hours a week, Monday to Friday 9am to 5pm - with the expectation that there will be a requirement to work across the contract to assist other teams.
Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The position is based at our Shoreham Office working 37.5 hours per week - Monday to Friday 9am to 5pm - Hybrid working meaning 1 day office based and 4 days home based.
As a Caseworker you will be:
- Supporting victims of crime by providing information along with practical & emotional help
- Completing needs and risk assessments with victims
- Case management and updating databases in line with GDPR & safeguarding regulations
- Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.
You will need:
- To be able to work without direct supervision, prioritising work to meet competing demands
- Good communication skills, able to show empathy & deal with difficult situations
- To demonstrate good IT skills, able to use Microsoft Office & internal systems
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in London, with a primary focus on Central London, working 37.5 hours a week. The team you will be joining within the Homicide Service covers London and South East.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.