Jobs for the Housing and Homelessness sector

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts. 

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year-round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

This role will require a keen interest in homelessness and the devastating impact this can have on people. This is a new role which would suit someone with experience of recruiting and managing volunteers. The role will entail expanding our volunteer base, developing processes and procedures to effectively support them and managing them on site. The role will report to the Senior Project Worker.

Are you a Data Analyst interested in working for a leading charity?

St Mungo’s is undertaking a major data strategy project aimed at cultivating a data-driven culture, where every team and department is empowered to leverage data effectively in their decision-making processes, aligning with the organisation’s overall objectives. This initiative will enable St Mungo’s to prioritise data usage in high-impact areas, driving greater value and efficiency across the charity.

As part of this data strategy project, the Data Analyst will join  the IT team to play a vital role in providing actionable insights derived from data to enhance decision-making. By utilising accurate and timely data, the Data Analyst will help leadership make informed decisions, reducing reliance on intuition and guesswork, and ensuring that our strategy and aims are grounded in data-driven insights.

Through the analysis of operational data, the Data Analyst will identify inefficiencies and areas for improvement, enabling St Mungo’s to streamline processes, reduce costs, and enhance performance. Other key responsibilities will include:

• Translate technical data into actionable insights and prepare reports summarizing key findings and recommendations.
• Create Power BI dashboards to present complex data in a clear format for diverse stakeholders.
• Build and maintain data pipelines and models to ensure accurate, efficient data across systems.
• Collaborate with analysts, DBAs, and stakeholders to align data-driven insights with business goals.
• Develop processes to capture analysis requirements, define objectives, and assess data sources.
• Support data quality and compliance through validation and audit reporting.
• Recommend improvements for business processes and data workflows to optimise performance.
• Drive continuous improvement by adopting new tools, industry trends, and best practices.

About you

We think this role will suit someone who can utilise their communication skills alongside data analyst experience to help improve a data driven culture across the organisation. If you see yourself in this role, you should demonstrate the below:  

• Experience of working in a Data Analyst or similar post with proven skills in the use of structured query language (SQL) for querying and manipulating data stored in databases, leveraging advanced MS SQL skills for data extraction and manipulation.
• Expertise in data analysis using Power BI, and experience with Python programming language.
• Experience in data visualisation to deliver actionable insights and statistical models to represent data trends, forecasts, and relationships. 
• Knowledge and experience of ETL processing; extracting data from various sources, cleaning, transforming it into a usable format, and loading it into analysis tools.
• Excellent communication skills with the ability to work across different teams and levels of the organisation, and to translate complex data for a variety of people including non-technical stakeholders.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 29 April 2025

Interview and assessments on: 12-13 May 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

You will be experienced, self-motivated and exceptionally well organised, as well as having the ability to utililise both management and leadership skills in providing great services to the staff, residents, volunteers, participants and business users who are part of YMCA Doncaster. 

This role deals with both the big picture and the tiniest details, and needs someone who is great at balancing both planned and unexpected work. 

We are looking for someone who will work with the Chief Executive and Deputy Chief Executive to form the senior leadership team, bringing facilities and buildings expertise to the delivery of our strategic plan. 

If you’re ready to put your skills and experiences to good use in delivering great facilities for Doncaster’s children and young people, we would love to hear from you.

Job Purpose

To lead the management and continuous improvement of facilities, safety, maintenance and the provision of accommodation, prioritising contractual and statutory obligations alongside quality management reporting.

Main Responsibilities

• To ensure that relevant staff and volunteers are managed and supported sufficiently to fulfil their role and to operate in accordance with the requirements of legislation, funding arrangements and YMCA Doncaster’s policies, procedures and KPIs. 
• To maintain accreditation and compliance records, oversee submissions for quality management and inspections and act as the responsible / senior person as required.
• To operate a Health and Safety management system, including risk assessments, in keeping with legal obligations and the requirements set out in the Health and Safety Policy.
• To ensure that new staff, volunteers, resident clients, external users and others as appropriate receive a clear Health and Safety induction and that individual issues are addressed promptly.
• To manage property condition, cleaning, planned maintenance and responsive repairs. 
• To ensure that appropriate property records and asset registers are maintained. 
• To create efficient arrangements for scoping work, gathering quotations and making recommendations for approval of large or exceptional items of expenditure.
• To oversee the KPIs for accommodation management including minimising voids and maximising rent / service charge collection.
• To manage reception and ensure that services provided contribute to positive customer experience.
• To oversee IT issues, including the provision of equipment and resolution of problems, and to liase with the external IT services provider.
• To provide expert facilities / operational input and knowledge to those engaged in planning and launching new work.
• To take responsibility for drafting recommended policy / procedure updates.
• To attend meetings of the Board or relevant sub groups as required in order to report and give advice.
• To manage specified areas of budgeted income and expenditure.
• To ensure that the YMCA’s insurance arrangements are appropriate and are compliant with any binding requirements from funders or other stakeholders, and to oversee processes for renewals and claims.
• To ensure that the YMCA’s utilities supply arrangements are appropriate and cost-effective.
• To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others as relevant to a senior post.
• Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
•  

Person Specification

• Experience of managing buildings and safety, including delivering to a range of KPIs.
• Experience of effective management and leadership of people at a range of levels, including staff and external contractors. 
• Experience of budget management.
• Experience or understanding of working with boards or similar at governance / NED level.
• Understanding of key facilities / premises management issues, with particular reference to multi-use community premises and accommodation provision.
• Sufficient understanding of Health and Safety to take responsibility from day to day oversight to legal compliance, ideally with a relevant qualification.
• Experience of leading on delivery and quality monitoring of regulated services and / or statutory compliance.
• Able to demonstrate organisational skill and a commitment to efficient working practices.
• Able to take full responsibility for designated areas of work. 
• Experience of leading with confidence in challenging times and in difficult situations. 
• Able to represent YMCA Doncaster’s services and values positively, professionally and with credibility.
• Willingness to work occasional unsociable hours. 
• Reliability, resilience, integrity and tenacity where the role requires.

We have a fantastic opportunity for an experienced Risk Manager to join our Risk and Assurance team at Sovereign Network Group (SNG). You'll be an integral part of our risk function, which sets out how we manage risk in SNG and works with the whole organisation to embed that approach into our everyday activities and decision-making.

Based from our offices in Basingstoke or Wembley, you'll combine home and office working to ensure a positive work / life balance. There may be some occasional travel to our other offices for meetings or workshops.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.

The Role

Reporting into our Head of Risk, you'll partner with stakeholders throughout the organisation to provide expert risk management advice, support decision-making processes, and enhance SNG's ability to achieve its objectives. As Risk Manager, you'll play a crucial role in embedding a proactive risk management culture within SNG, ensuring that risks are effectively identified, assessed, and mitigated. Responsibilities include:

• Leading the approach across SNG to create a culture of consistent and high-quality risk management
• Supporting the organisation in implementing our framework for risk management roles, responsibilities and decision-making
• Supporting stakeholders to identify, assess, and manage risks across the organisation, ensuring sufficient and appropriate mitigation measures are in place
• Supporting the organisation with expert advice on risk management matters and emerging risks
• Embedding practices throughout SNG to ensure risks are reliably identified, assessed, prioritised, and managed
• Collating and analysing risk data to support the Head of Risk to identify trends, insights, and areas for improvement, as well as providing input into senior leadership reports
• Developing and delivering workshops and training sessions to enhance risk awareness and capabilities across the business

What we're looking for

You should have previous experience in a similar role, with demonstrable technical knowledge and skills in Risk management. A background in housing is not essential but ideally you'll have gained experience from a large organisation with a variety of risk areas to consider.  

You'll also have:

• Experience in supporting the implementation of a robust risk management framework
• Excellent stakeholder management skills with the ability to influence and engage stakeholders at all levels
• Clear communication skills, ensuring technical information is presented clearly and concisely
• An agile approach, confident to work successfully on multiple projects at different stages and effectively prioritise tasks
• Experience in designing and / or delivering risk management awareness and training programmes is desirable

Your Benefits

We have some great benefits at SNG, including: 

• £450 yearly flexible benefit pot to use against benefits of your choice
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 2 days. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness

Job title: Casual Worker (Day and/ or Night)
Central London
Contract: Zero hours (you will be offered shifts when available)
Salary: £16.16 per hour
Number of posts available: 5

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit casual workers to cover shifts as and when required in our Supported Accommodation Hostel. This is a varied role and an excellent way of gaining experience in the homelessness sector, specifically working with Young People. Casual Workers provide first contact, safeguarding and support to the residents in our Supported Accommodation services. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team. You will also collaborate with team members and support the team in their work with residents.

Shifts may include but are not limited to:

a. ‘Early’ (8am – 4pm)

b. ‘Late’ (12.30 – 8.30pm)

c. ‘Waking Night’ (8.15pm – 8.15am)

In your application/cover letter, please specify which shifts you would be available for.

Please refer to the job description for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake an enhanced plus barred lists DBS check. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. This post is exempt from the Rehabilitation of Offenders Act (ROA)1974. Applicants must have the right to work in the UK. We are unable to sponsor visas.

Shortlisting and interviews will take place on a rolling basis

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London.  We are extremely proud of how the charity has continued to grow and develop over 150 years. 

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues.  Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes.  We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

• Provide psychotherapy sessions on outreach to female clients
• Flexible approach to meeting vulnerable female clients
• Deliver specialised outreach psychotherapy to female clients in the five boroughs we operate - Hackney, Tower Hamlets, City of London, Newham and Redbridge. A day per borough.
• Work collaboratively with Street Outreach Response Teams and other specialist agencies
• Offer both formal psychotherapy sessions and informal support, adapting to clients' needs in terms of scheduling and locations.
• Conduct street shifts alongside the commissioned Outreach Service, introducing and promoting our service to potential clients
• Support individuals transitioning into emergency, temporary, or long-term accommodation
• Support women who are rough sleeping
• Support females’ rough sleepers who are placed into our Severe Weather Emergency Provision (SWEP) during designated winter days/nights. 
• Provide support for Housing First clients in their tenancies.
• Provide support to female clients in their hostel accommodation
• Take referrals from SORT and Providence Row.
• Promote the service to individuals currently rough sleeping through joint shifts with Reset (drug and alcohol treatment service). 

Benefits:

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. 

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:
Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Project Analyst – Strategic Delivery (Homewards)

Salary:  Circa £55K

Location: Central London office three days a week, with flexibility to work from home for two days

Contract type: Full Time, 3 Year FTC

Holiday: 25 days per annum plus public holidays

Hours: 37.5 hours per week (Monday to Friday)

Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

Overview:

Homewards is a five-year, locally led programme, launched by Prince William and The Royal Foundation of the Prince and Princess of Wales in June 2023. The aim of Homewards is to demonstrate that together, it is possible to end homelessness – making it rare, brief, and unrepeated.

The Royal Foundation has selected six flagship locations across the UK and formed Coalitions of committed organisations and people from their public, private and voluntary sectors: Aberdeen, Bournemouth, Christchurch, and Poole, Lambeth, Newport, Northern Ireland, and Sheffield.

Role Purpose:

The Royal Foundation is seeking an exceptional Project Analyst to play a vital role in shaping and delivering high impact strategic initiatives across Homewards’ priority thematic areas: homes; funding and finance; employment; and data. You’ll be at the heart of ensuring Homewards achieves lasting impact and shaping exciting and ground-breaking new partnerships.
 

Reporting into the Senior Project Manager and working closely with colleagues across the programme, the Project Analyst for Strategic Delivery is a key role as we deliver ambitious cross-location initiatives that prevent and end homelessness. You will be based within the core Homewards team but will work closely with other Foundation teams and external delivery partners.

The successful candidate will be passionate and driven to make a positive impact on the world, with a growth mindset and motivated and eager to learn. You’ll be enthusiastic to understand the ‘big picture’ on issues whilst working on progressing deliverables.
 

Key Accountabilities, but not limited to:

· Conduct interviews, desktop research and literary reviews on interventions across homelessness prevention (data, housing, finance and employment) to inform Homewards strategic initiatives

· Analyse quantitative and qualitative information to assess the effectiveness of initiatives and, where relevant, develop light touch Theory of Change frameworks to guide approaches

· Investigate international best practices for potential adaptation in Homewards locations

• Design/develop insight-based solutions in collaboration with the thematic leads and other expert partners

· Provide and present insights and recommendations through clear reports, presentations and briefings to the Homewards team, partners and wider Foundation as needed

• Build and maintain relationships with appropriate internal and external stakeholders, and support the day-to-day management of the stakeholder ecosystem

· Supporting the development of crucial partnerships for the programme and management of work being undertaken by external delivery partners

· Taking on responsibility for the successful delivery of data, research and analysis projects within the programme as required

· Working alongside with our Research & Impact Team to ensure our approach to developing strategic initiatives is linked to our evaluation and assessment of the wider programme

· Promoting a strong team ethos and collaborative ways of working both within the programme team and wider organisation

Relevant knowledge, experience and personal qualities

· Strong analytical and problem-solving skills, with experience of developing insight-based solutions in collaboration with others (essential)

· Proven ability to mine and collect, interpret and present qualitative and quantitative insights (essential)

· Proven ability to summarise findings into written reports, presentations and charts, communicating insights in a clear and accessible way (essential)

· Familiarity with database management and how to organise and prepare data for analysis, ensuring data quality and integrity (essential)

· Experience of using data to inform decision-making, ideally programme or initiative design (essential)

• Comfortable working in a fast-paced environment, managing a range of priorities and your own workload (essential)

· Confidence engaging, and building relationships, with multiple partners to build partnerships or create insights (essential), ideally you’ll be comfortable working with organisations from across all sectors

· Comfortable operating across the thematic areas of predictive data analytics, finance, housing and employment, ideally with experience in one of those areas and desire to deepen your knowledge (desirable)

· Familiarity with Theory of Change, Social Return on Investment and other relevant evaluation frameworks in the social impact space (desirable)

· Understanding of the drivers, players and role of prevention in societal challenges like homelessness, ideally with some experience around homelessness or relevant area (desirable)

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.

This post is subject to receipt of satisfactory references and unrestricted right to work in the UK.

Company & Culture:

The Royal Foundation is the family Foundation of The Prince and Princess of Wales. Their Royal Highnesses are committed to using their platform to unite and positively impact the lives of people in the UK and around the world. Through the Foundation, The Prince and Princess identify and tackle society’s greatest challenges, with a particular focus on a healthy society and healthy planet.

Our work is built on world-class research, long-term partnerships, and measurable, scalable impact. We build collaborative initiatives where leaders from all parts of society can come together to identify emerging challenges, agree joint action, and make a real difference on key societal challenges.

If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you.  Please send your CV and covering letter (no more than two pages) explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

Location: Bristol and one other location TBC

Salary: Grade 7 - £48,757 per annum

Full time - 37.5 hours per week

Contract- Permanent 

Closing date: Thursday 24th April at 11.30 pm

About the role 

You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.

Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development.

As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.

About you

You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role.

You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs. You will be based in our Bristol hub which specialises in providing housing advice and homelessness work, with a particular focus on families. The hub works in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Finance Assistant

We are seeking a detail-oriented Finance Assistant to join our friendly and dedicated finance team, ensuring rent income and records are accurate and up to date.

Position: Finance Assistant

Location: Remote

Contract: Permanent

Hours: Part time, 26.25 hours per week

Salary: ProRata £18,589.90 (North East), £20,689.90 (North West), £21,039.90 (London) Plus Pension and Other Benefits

Closing Date: Sunday 27th April 2025

About the Role

As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.

You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.

Some Key responsibilities include:

• Rental Ledger and rental collection
• Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system
• Identify any overpayments and request the necessary refunds
• Produce and send out monthly rent arrears and voids
• Process monthly rent write-offs
• Reconcile and close monthly accounts
• Raise rental income sales invoices and follow up on late payments

About You

You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.

Essential skills and experience:

• Good knowledge of rental income accounting and processes e.g. Housing Benefits
• Experience of rental income accounting systems, preferably including Omni
• Good Excel skills and well as other Microsoft packages.
• Ability to manage time effectively and meet deadlines.
• Excellent attention to detail and a commitment to accuracy.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Commitment to continued professional development with internal mentoring.
• Flexible working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Financial wellbeing offering interest free loans and advances
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Cycle to Work scheme and interest-free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• International Accident Cover – accidental death, permanent  disability
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Finance Officer, Income Officer, Rent Income Officer, Accounts Assistant, Housing Finance Assistant, Service Charge Accountant, Ledger Clerk, Rent Officer, Finance Administrator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A prominent housing association in the South East of England has an exciting opportunity for a Procurement Consultant to lead their team for an initial period of 4 -6 Months in an Outside of IR35 role.

This housing association is at the heart of its community, providing safe, affordable homes for their tenants. They strive to deliver a high quality service at all times, putting their customers at the forefront of their strategic aims.

Responsibilities:

• Reviewing the whole of procurement and contract processes and lead on driving suggestions / improvements
• Ensure that procurement regulations and changes are reviewed and make sure the organisation is compliant
• Provide advice and negotiating experience to help various department and ensure procedures and regulations are followed
• Review monthly dashboard reporting of contract register and report to senior management on findings
• Manage a small team and create a strong working partnership

Requirements:

• Experienced procurement professional with ability to review procedures and maintain BAU
• Experience of Social Housing sought after or if not, Local Authority / Private Property
• Strong interpersonal skills, ability to manage and liaise with various stakeholders
• Effective leadership skills
• Insurance knowledge a bonus but not essential

This role is critical to the business so if you are an experienced procurement professional within Social Housing, please apply ASAP as it's a great opportunity to shape the organisation's procurement strategy moving forward.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

About The Role

Are you passionate about making a lasting difference to the lives of vulnerable adults?

St Mungo’ s Hackney Move On service provides semi-independent accommodation consisting of 39 bed spaces split between 7 shared properties to people exiting short stay/long term hostel/supported housing provisions in preparation for independent general needs accommodation. Clients accessing our services have all experienced homelessness, may be in recovery for substance or alcohol use or an addressed mental health need or are currently positively engaged with external services around any identified needs.

Our team is looking for a Housing and Lettings Worker who will play a key role in providing a welcoming, safe and supportive environment while providing housing and tenancy related management support to clients at the service. You will be responsible for the quick turn-around of bed space voids and supporting new/current clients with benefits claims, accessing relevant health care and treatment appointments and signposting to other relevant support services. Additional responsibilities will include:

• Working as part of a team in to ensure that a person-centred approach is taken when working with clients
• Advice and assistance to clients in relation to fulfilling tenancy conditions
• Advice and assistance to clients to identify and access move-on options
• Taking the lead on the process of clearing rooms when residents leave, deal with housing management and maintenance issues across our 7 sites and support the day to day running of the office and other communal areas.

Hackney Move On is staffed on a rota basis between the hours of 9am–9pm, including weekends and Bank Holidays and includes periods of lone working.

About you

This role will suit people with some experience of housing or property management, experience of providing excellent service and managing complex and difficult situations in relation to people. You should also have:

• Good communication skills and the ability to work with others whilst managing your own time.
• A non-judgemental approach to working with homeless people and an understanding of the needs and support requirements of vulnerable clients on low (or no) incomes; including those with mental health and/or substance dependency problems.
• Ability to learn internal systems, processes and IT applications to manage compliance within the service.
• Good organizational and time management skills.

St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 17th April 2025

Interview and assessments on: w/c 5th May 2025

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Work Place

· Great Pay and Other Benefits