Health Jobs

£48,600 - £52,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is an exciting new role within our Integrated Marketing and Media department, managing a talented Media and PR team, creating impactful moments that inspire action and drive change for men.

You’ll be responsible for developing our media and PR approach, ensuring prioritisation to deliver our Communications strategy and campaign objectives. You’ll contribute to future planning, crisis planning, and measuring impact by tracking and evaluating our PR results.

You’ll work with our paid media agency to maximise our media partnerships, ensuring all our work delivers for men. You’ll work alongside our creative content team to help men affected by prostate cancer share their stories and build strong relationships with our spokespeople and key stakeholders.

What we want from you

A strategic thinker who can drive results and think long-term but who can balance getting involved with the team and the details. A collaborator who can build strong relationships with different teams across the organisation and with external partners. You’ll have experience leading PR teams working with a variety of stories and media outlets.

You’re a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. An excellent communicator, confident communicating complex technical information to general audiences. You’ve got your finger on the pulse of the modern news environment, able to anticipate threats and navigate thorny issues. And you’re credible building trusted relationships and influencing at senior levels with journalists and other external stakeholders.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 8th December 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital. 

The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.

What you’ll be doing?

1. Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home. 

2. Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.

3. Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.

4. Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Main purpose of the role

The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.

The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.   

Location:   We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.

Duties and responsibilities

Communication

• Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
• Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
• Identify and assess customers’ needs to achieve satisfaction.
• Follow communication procedures, guidelines, and policies.
• Ability to meet and uphold SLAs.
• Ensure KPI’s are met to adhere to RCUK’s standards.
• Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
• Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
• Liaise with wider organisation to manage task at-hand.
• Respond to email queries from multiple inboxes.
• Speediness in responses to live chat queries 

Administration

• Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
• Monitor stock levels working with the current stock management system (ARK).
• Take accurate minutes of meetings.
• Meet operational targets set by the management team.

Courses

Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.

• Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
• Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
• Liaise with Course Centres, managing and approving courses in line with current course Regulations.
• Organise course materials and keep accurate records by:

                      o  liaising with suppliers to maintain adequate stock levels of course materials

                      o  organising the dispatching of course materials to Course Centres

                      o  liaising with Course Centres and the supplier to resolve issues - e.g. lost orders

                      o  liaising with Finance regarding invoicing and payment of accounts

• Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
• Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
• Provide absence cover within the coordinator team.
• Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.

The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.

Interviews will be held w/c 9th December 2024

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Job title: Finance Officer

Contract: Fixed term covering maternity leave commencing Monday 6 January 2025

Salary: £29,120+ generous benefits

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: 12 noon, Monday 9 December

Interviews: w/c 16 December

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.

The finance officer is a key member of the finance team and will be responsible for providing comprehensive, efficient, and effective support to the team. Reporting to the senior finance officer, the post holder will support month end management accounting, general ledger management and financial operations. The role requires efficient and accurate data processing and analysis skills.

This role is covering for maternity leave, commencing in January 2025.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Hours: Full-time

Remuneration: Up to £31,500 GBP gross per annum (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Do you have significant experience in warehouse/pharmaceutical supply chain supervision. Can you use your expertise as a Warehouse Supervisor to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

As our Warehouse Supervisor, you will be responsible for all UK-Med’s medical warehouse activities and provide day to day supervision of our medical warehouse Unit 9.

You will oversee the administration and practical control of all systems and procedures to manage pharmacy, medical supplies and equipment whilst ensuring stock is maintained in accordance with MHRA regulations.

With a qualification or equivalent experience in Warehousing/Logistics/Supply Chain, or qualified as a Pharmacy Technician, you will have relevant knowledge in the distribution of medicinal products (WDA/GDP) and awareness of MHRA licencing requirements.

You will have a positive and flexible problem-solving approach and be willing, able and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Supervisor - November 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Wednesday 4th of December 2024

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Department: Supporter Care and Database Services

Location: hybrid – a minimum of 3 days in our Aldgate, London office each week

Hours of Work: 37.5 hours per week

Contract: permanent, full time

Salary: £26,000 – £28,000

Closing date: Wednesday 4th December at 11.59pm

Interview date: Thursday 12th December (virtual)

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

The Supporter Care team is responsible for providing the highest level of customer care to everyone who interacts with and supports Dementia UK. As the Supporter Care Officer, you will help maintain and drive fundraising growth across various income streams. You will achieve this by ensuring the best possible supporter experience for all our donors and by proactively improving processes and ways of working to support this overarching responsibility. 

Reporting to the Supporter Care Manager, the Supporter Care Officer will deliver excellent customer care to supporters and potential supporters of Dementia UK. You will respond to enquiries via post, email, and telephone, and will be responsible for thanking our supporters by adapting and personalising templates to deliver high-quality thank you letters. 

You will also work closely with our database to maintain the quality of information available and assist with gift processing. This includes handling sensitive data, such as credit card information, confidently and securely. Additionally, you will support all teams across fundraising and assist the Supporter Care Manager in identifying processes that could be improved, ensuring our database accurately captures our income. 

To be successful in this role, you will have proven experience delivering high standards of customer service over the telephone, with the ability to handle enquiries diplomatically and sensitively. You will have strong verbal and written communication skills and the ability to work effectively as part of a small team, building relationships with both colleagues and supporters. 

If this sounds like you, join us in making a difference in the lives of those affected by dementia. 

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

This role is subject to a Basic DBS check.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

This is an exciting new opportunity to join our Flight Operations team. The role will assist in the safe, smooth, efficient and reliable day-to-day running of LAA’s HEMS flight operations. 

Reporting directly to the Chief Pilot the post holder is responsible for working collaboratively to ensure that the day to day flight operations function is executed in as efficient and effective way as possible. The role will require proactively working in close collaboration and liaison with colleagues from the aviation, non-aviation and clinical sectors of the charity.

We are looking for a person with an excellent working knowledge of UK HEMS flight operations. You will have experience in rotary / commercial or a similar organisation who is self-motivated and can work within a multidisciplinary team with high levels of accountability.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.

Janus Solutions has a proven record of User Invlovement and Co-Prodcution within the substance use filed. We are recuiting now for a co-ordinator working alondisde substance use servcies in Tower Hamlets.

Janus Solutions is looking to recurit an Involvement and Co-Production Coordinator working to support people using substance misue in Tower Hamlets. Are you passionate about servcies and working with  diverse communties? Do you have the skills to support those with lived experices to use their voice  to improve servces?

The successful candidate will work alongside people in Tower Hamelets to Co-Produce projects to support outcomes for poeple within the substacne use servces and community to achive their goals.

You will be resposible for managing a team of volunteers withlived experiences to inspire and champion recovery in Tower Hamlets. You will get the opportunity to work with leaders to faciliate change and consult on treatment.

Closing date will be 03/12/2024 at 5pm.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team, as well as further developing their leadership skills. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income. You will enjoy the active support and buy-in of senior colleagues, the Executive Team and other senior volunteers who are all committed to achieving our fundraising goals. We are seeking an experienced fundraiser who enjoys building relationships internally and externally, and who is driven to help us build our regional fundraising programme.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. Our work is now needed more than ever. To help achieve this, we are seeking to recruit a Finance Assistant to join the Finance Team.

We are looking for an enthusiastic candidate to work with our Finance Manager to provide support to the financial management of the charity. You will be responsible for the accurate input and processing of financial ledger transactions onto the accounting system, ensuring that all deadlines are met and with a high level of attention to detail. You will work closely with other departments in the charity and will provide first class support. Applicants will need to be able to demonstrate outstanding attention to detail, a positive attitude, great IT skills and strong customer service skills. Previous experience in a similar role would be advantageous.

Location: Hybrid working part London Office (Islington, London) part home working or flexible location home working. Travel across the United Kingdom will be required.

Salary: £35,575 per annum for London based or £33,150 for home based 
Hours: 35 hours per week 

Closing date: Tuesday, 3 December 2024 at 10.00am 

Interview date: Wednesday, 11 December 2024 

This is a full-time permanent position. 

Who we are looking for 

As Community Content and Information Lead you will be joining Breakthrough T1D, as part of our Community Engagement team. This role will work at the heart of a passionate team who deliver information and support to people affected by type 1 diabetes (T1D) to live well with the knowledge, skills and confidence to manage T1D at all ages and stages, championing community voice at every stage. 

You will be an enthusiastic person with an eye for detail with the ability to plan, manage and deliver our community-based content and information, using expertise and knowledge of new developments. This is an exciting time to join the team with ambitious plans to refresh, review and update many of our resources. 

You will be an experienced information content professional, you may have worked for charities before in similar roles. You will be driven by insight, community feedback and unmet needs with the ability to be agile to adopt new approaches. 

Experience required 

Producing content and copy for multiple communications channels 

• Championing and ensuring lived experience insights drive new/updates to information and content which are rooted in community needs representing the diversity of the community 

• Immersing yourself within a beneficiary community 

• Building, managing and cultivating relationships with healthcare professionals, support groups and or other relevant organisations 

• Offering insightful guidance on developments and wider contextual work guided by external audiences and unmet needs 

• Representing an organisation through networking or exhibiting at conferences, community events and other similar functions 

• Experience of working with budgets 

• Working within a community and building relationships with volunteers, new and existing supporters and stakeholders 

• Demonstrating excellent communication and interpersonal skill 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

This is an excellent opportunity to join a dedicated team supporting vital services for individuals. The role focuses on recruiting, training, and developing volunteers who provide emotional and practical support, as well as coordinating innovative volunteer-led projects.

In this position, you will:

Recruit, onboard, and train volunteers, ensuring they have the tools and support to succeed in their roles.
Manage referrals and support volunteers in delivering befriending services.
Facilitate volunteer group sessions and conduct performance monitoring to maintain quality support.
Handle safeguarding concerns, ensuring all protocols are followed and logged appropriately.
Contribute to volunteer recognition initiatives to foster engagement and a sense of community.

We are seeking a candidate who:

Has experience supporting volunteers, including recruitment and training.
Can communicate effectively, demonstrating empathy and understanding for diverse lived experiences.
Excels in organisational skills, managing competing priorities with ease.
Is proficient in using digital tools, including CRM systems, to maintain records and streamline processes.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

As the Fundraising Lead, you will play a pivotal role in supporting the Charity Lead and Board in driving the fundraising and outreach strategy of the ELFT Charity. Your primary focus will be coordinating and executing effective fundraising activities while also enhancing the charity’s brand visibility and public awareness.

Working closely with the Charity Lead, Board, and key stakeholders, you will help shape the charity’s objectives and support its long-term goals. This includes identifying and developing new fundraising opportunities, building relationships with donors, sponsors, and community partners, and ensuring all efforts align with the charity’s mission and values.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will bring substantial experience in managing fundraising and engagement strategies within a complex environment. You will have a proven track record of planning and delivering successful fundraising initiatives, building stakeholder relationships, and implementing innovative approaches to boost fundraising outcomes.

Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude. The ability to inspire confidence in donors, partners, and internal teams is key, as is the capacity to work collaboratively with the Charity Lead, Board, and external stakeholders to advance the ELFT Charity’s mission.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

To apply for the role, please click on the link below:

Job vacancies | East London NHS Foundation Trust

Diverse disciplines. Varied challenges. One unique opportunity.

Fundraising Performance Analyst

£35,000 - £40,000 plus

Reports to: Senior Performance Manager

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week or part time 28 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 08 December 2024 23:55

Recruitment process: Competency based interview via Teams + Task

At Cancer Research UK, we exist to beat cancer.

We are looking for a Fundraising Performance Analyst to support on the reporting and analysis for some of Cancer Research UK's most high-profile fundraising products. You will work closely with the Senior Performance Manager to analyse data, develop reports, and help form insight which will be key in shaping the future of activities such as our Facebook social challenges, DIY fundraising events and Stand Up to Cancer, raising ~£40m annually.

This role is not a traditional Performance Analyst role, as it sits within a Product Team. We are looking for someone who has strong data and Excel technical skills but wants to use them to improve the performance of products which are so vital to raising funds for our life saving research.

You will be a strong communicator who enjoys building relationships with a variety of stakeholders and has demonstrated strong business acumen in whatever sector you have experience in. You do not need previous fundraising or marketing experience, and this role would suit someone from an insight or quantitative market research background who is looking for a new role which makes a difference.

What will I be doing?

• Maintain and develop reports, dashboards and visualisations to track key fundraising metrics to monitor in campaign performance and longer-term trends, developing data-led recommendations for product optimisation

• Analyse campaign performance data to understand supporter behaviours and income trends and model campaign projections

• Be an active member of the product workstream meetings - updating on the performance of fundraising campaigns and using this to provide evidence-based recommendations to functional delivery teams.

• Support Product colleagues in making key decisions and develop longer-term product strategy by sharing insights gathered from stakeholders, market insights and in-flight testing

• Ensure that reports and insights are communicated to stakeholders in a way that drives impact and influence.

• Hold a thorough understanding of the relevant databases for each product area and oversee dashboard reporting, working closely with the Insight and Analysis team to facilitate accurate product performance

What are you looking for?

• Advanced knowledge of Excel (formulas, pivot tables etc.)

• Excellent attention to detail with an analytical approach to problem-solving and a broad range of complex challenges

• Proactive and uses own initiative to solve problems/complete tasks

• Good written and verbal communication skills

• Ability to plan effectively, manage multiple activities, deliver to deadlines, and manage and communicate to relevant stakeholders

• Confident and comfortable communicating with a wide range of people at all levels in the organisation

• Experience of using Power BI would be beneficial but isn't essential

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.