Casework Administrative Assistant

Are you a highly organised and proactive individual with an interest in social welfare advice and support? Do you have excellent communication and interpersonal skills, and a passion for helping people to overcome homelessness and poverty?

 Join our friendly and skilled advice team as our new Casework Administrative Assistant.

Provide administrative support to our casework services and Pro Bono Project and make a real difference for people facing poverty and homelessness.

About the role

This is an exciting opportunity to join our dynamic and committed advice team. The post holder will provide administrative support to our casework services and the co-ordination and administration of our Pro Bono Project. 

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

About you

We are looking for a highly organised and proactive individual with an interest in social welfare advice and support. You will demonstrate excellent communication and interpersonal skills, have a commitment to working with communities who are highly disadvantaged and a passion for helping people to overcome homelessness and poverty. You will have excellent IT skills & experience working with Microsoft office and other cloud-based software, a great telephone manner and strong admin skills.  You may have experience utilising Customer Relationship Management/Casework Management systems.