Lead youth project support worker

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.

The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.

Key Responsibilities

Programme management

• Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
• Recruitment: Engage and recruit young people to participate in the programme.
• Partnerships: Strengthen local partnerships
• Risk and Safety: Update risk assessments and conduct regular health and safety checks
• Promotion: Manage promotional activities, including social media
• Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
• Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
• Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
• Activities: Organize trips and positive activities in line with the programme
• Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
• Partnership Building: Seek and build partnerships with external stakeholders
• Representation and Liaison: Represent the organisation at various meetings

Staff management

• Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
• Facilitator Management: Directly manage facilitators involved in the programme,

Reporting / grant management

• Budget Reporting: Prepare and present budgetary reports
• Data Management: Ensure the accuracy and timely input of project data,
• Performance Monitoring: Collate and present statistics on project performance
• Report Production: Generate reports demonstrating key data
• Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.

Evaluation

• Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
• Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
• Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service

Person Specification

Knowledge & Experience

The Staying Connected Support Worker will bring:

• Minimum Youth Work and/or Mentoring Qualification Level 3
• Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
• Management experience
• Experience working with children, young people and vulnerable adults
• Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Excellent Literacy – you will have excellent communication skills, including writing skills.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
• Qualification of Health, wellbeing, and/or advocacy

Interviews will be ongoing throughout the recruitment process