Community Cafés Manager

Hillside Clubhouse will be launching two brand new community cafés from Highgate East inpatients facility and from Lowther Road outpatients building.  We want to make the cafés a warm, safe and supportive destinations for the whole community, not just patients and visitors.  This is an incredibly exciting opportunity to grow and develop two community cafés and tackle stigmas associated with mental ill health.

The café manager will be instrumental in launching the cafés, so it is important that you feel confident and happy working under your own initiative as well as leading a small team.

Most importantly, we are looking for people who are passionate about coproduction, food and community! 

Job Description

Community Engagement: Work with the Director of Clubhouse Operations, local community groups and partners to ensure the café is a daytime destination and meets the needs of the local community.

Budget Management: Working with the Executive Director and Director of Clubhouse Operations to manage the income and expenditure for the café.  Ensuring the daily and weekly cashing up is done accurately.

Supply Management: Ensure the kitchen minimises waste and has the produce required throughout the week. Manage the stock taking with the kitchen team.

People Management:  Supervise and manage the cafes team including paid staff and Hillside Clubhouse members.

Menu Creation: Working with the local community, Hillside members and the kitchen team to develop seasonal menus that are reasonably priced.

Partnership Working: Maintaining a good working relationship with the Camden and Islington Mental Health Trust and the team based at Highgate East Mental Health Hospital and the clinical team at Lowther Road

Health and Safety Management: Manage the health and safety procedures for all food and beverage provision including regular checks, inspections and reviews.  Ensuring all staff and volunteers comply with health and safety policies and procedures.

Work across the two cafes and provide support to the teams placed at the two sites

Safeguarding: Safeguarding lead on-site and being responsible for the safeguarding of vulnerable adults access the cafés.

General: Ensuring the cafés are following the policies and procedures of Hillside Clubhouse and being flexible in the support of the cafés and wider Hillside organisation.

This list is not exhaustive and there may be other tasks the post-holder is required to undertake.

 Person Specification

Previous experience of working in the hospitality industry or demonstrable ability to step up into a leadership role in the sector

Experience of staff and/or volunteer management

Excellent communication skills

Strong organisational and time management skills including the ability to manage multiple priorities at the same time

Previous experience of handling cash and budget management

Up to date knowledge of food hygiene, health and safety and licensing legislation requirements including daily monitoring and record keeping

A friendly and approachable attitude with an interest in challenging stigma associated with mental ill health

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.  Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Due to the nature of the work, the successful candidate will require an enhanced DBS check.

To apply, please follow the charity job advert and send over your CV and a short covering letter outlining how you meet the person specification. CV only applications will not be considered