Training & Admin Officer

Location: Remote (UK based) / Bristol / London

Salary: £29,450 (Grade 3) per year pro rata (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract: 4 month fixed term contract with the potential to extend

Hours per week: 22.5

Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews: Interviews will be scheduled on a rolling basis

Who are Women’s Aid?  

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.  

Our support services, which include our Live Chat, the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people), the national Women’s Aid Directory and our advocacy projects, help thousands of women and children every year. 

Purpose of the Training & Admin Officer role:                     

As Training & Admin Officer, the successful candidate will play an integral role in the delivery of the On Track program, specially it’s training programme and provide support for the wider Research and Evaluation team. On Track is Women’s Aid case management and outcomes monitoring system. It has been designed to empower local domestic abuse services to collect robust evidence of impact as part of their everyday work

Key duties and responsibilities of the Training & Admin Officer:

• Monitor incoming enquiries about On Track from members and organisations, keeping accurate records of interested services, answering queries and following up with those services who have expressed interest.
• Provide information and updates to organisations using On Track, produce bi-monthly On Track Insider newsletter
• Deliver workshops on OASIS On Track, its forms and its processes and on monitoring and evaluation and demonstrating impact.
• Monitor the On Track email inbox and answer enquiries from organisations using the system and advise on best course of action.
• Maintenance and administration of our e-learning platform
• Support in the promotion of the On Track workshop program, including drafting communications
• Maintenance of the Research & Evaluation Teams mailing lists using the CRM
• Sending out mailings on behalf of the Research & Evaluation Team
• Covering of Research and evaluation inboxes where needed
• Support in set up and delivery of Research and Evaluation events, mainly online webinars
• Other support or tasks required by the Research and Evaluation team

What we are looking for in our Training & Admin Officer:

• Knowledge and understanding of how organisations can collect, analyse and use impact and outcomes data and the range of methods and tools that can be used.
• Knowledge and experience of delivering online training
• Understanding of domestic abuse and it’s impacts on women & children
• Experience of group facilitation and of building/maintaining strong relationships
• Excellent verbal, written and computer skills
• Detail orientated and the ability to work to a high standard of accuracy
• Ability to provide training and support, ideally on the use of case management systems and around research, monitoring and evaluation

Benefits of joining us as our Training & Admin Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply?   

• Please submit your CV via email. 
• Please ensure that you also complete the EDI form and send all completed paperwork to our recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).  

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.   
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.   
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.