Sexual Violence Helpline Manager (Female Applicants Only)

Salary range £38,000 - £41,000 per annum (£22,800 - £24,600 per annum pro-rated) | 21 hours per week (part-time) | Permanent

Hybrid working from WGN’s main office based in Vauxhall, with travel across London and opportunities for remote working

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

Are you a passionate and dedicated practitioner ready to lead a vital service supporting survivors of violence against women and girls (VAWG)? We are seeking a caring and experienced individual with an uncompromising and intersectional analysis of gendered violence, to lead Women and Girls Network’s (WGN) Sexual Violence Helpline Team.

WGN is committed to providing innovative, trauma-informed, and culturally appropriate support to survivors of VAWG. Our Sexual Violence Helpline offers emotional support and information to survivors of sexual violence aged 14 and above. As the Sexual Violence Helpline Manager, you will lead and develop our Helpline service, ensuring consistent high-quality, survivor-led support. You will provide leadership, guidance, and support to your team, ensuring our service is responsive and effective.

You will lead and support the Helpline Practitioners and Volunteers, ensuring shifts are resourced. You'll oversee day-to-day operations and safeguarding issues, promote and represent the service internally and externally, and ensure accurate record-keeping and data analysis. You will foster a collaborative team environment, support professional development, and maintain high standards in helpline support.

This is a role leading an enthusiastic, committed team making a real difference in survivors’ lives, offering an opportunity for a skilled leader to develop the service and themselves

Interview details

Interviews are expected to take place remotely on 28th August 2024, however, please note that dates may be subject to change.  

Further Information

This post is subject to satisfactory references and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.