Domestic Abuse Advocate

Job purpose

To support  Global Majority women suffering domestic abuse.

This is achieved through collaborative working, designing and implementing a person-centred support plan, and advocacy and support to ensure that the client is empowered to reach their personal goals. You will be expected to help the client to develop skills and confidence, to maintaine their tenancies.

You will act as a broker for inter-agency support- signposting and referring to appropriate agencies, co-ordinating meetings and supporting the client to attend meetings and appointments.

You will also ensure that clients are in engaged in WAITS services.

Responsibilities:

Provide support, advocacy and help in resettlement to WAITS Clients

1. To Provide one to one support and advocacy to Global Majority Women experiencing DA.
2. Liaise with agencies and services on behalf of the service user.
3. Support clients to access safe accommodation in WAITS refuge.
4. To provide support to service users in finding new accommodation.
5. Provide culturally relevant support for women from Global Majority communities.
6. Provide support on budgeting finances and debt advice.
7. Support clients to attend in house and external workshops to improve the life skills and employment opportunities.
8. To write reports and monitoring documents regarding service-users.
9. To support clients to a risk-assess, safety plan and make appropriate decisions.

Liaise with other agencies in their area as appropriate

·       Maintain good working relationships with Housing Providers and Birmingham City Council Housing department.

·       To support WAITS clients in their resettlement into permanent accommodation.

Be an active member of the team

·       Liaise and co-ordinate with other team members to provide a cohesive, high-quality service

·       Participate in and contribute to team meetings

Maintain accurate records in line with WAITS procedures, regarding all aspects of service delivery for monitoring and other purposes

·       Ensure cases are recorded accurately on Lamplight database system

Participate in local publicity activities to promote WAITS in the area (in liaison with the CEO)

Work within and support WAITS policies and procedures

·       Act to provide a non-directive, non-judgemental service to clients within appropriate boundaries

·       Be supportive and empathetic to WAITS clients

·       Promote equality of opportunity in providing the service and in working with others within WAITS

·       Maintain resident and client confidentiality within appropriate boundaries

·       Comply with all health and safety procedures

Other duties

• Assist with fundraising, as required.
• Man the on-call phone, on a rota-based system.
• Attend WAITS team Meeting
• Writing reports for trustees and funders, as necessary.
• Undergoing staff training, as required.
• Any other duties appropriate to the salary level, which may be allocated from time to time.

The list of tasks is not exhaustive, and the line manager may vary duties from time to time, dependent on the project’s requirements. The job description is subject to review.

Hours of work

This post is Part Time (21 hours with a daily 1-hour unpaid lunch). Flexibility is required, as some work outside of office hours and weekends may be required. This is a fixed term until September 2026.