The Operational Manager, is a new role taking responsibility for clinical and volunteer support services, including group therapy and counselling, along with our helpline and befriending services, overseeing the work of a small, but highly effective team. You will bring expertise and experience in mental health services, including safeguarding, along with a focus on using information to improve and extend our services.
This role would suit an experienced operational manager aspiring to a Chief Executive post, with opportunities to deputise for the Womankind CEO.
The Operational Manager, as part of the Senior Leadership team, will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of Women in accordance with the strategic aims of the organisation and will deputise for the Chief Executive Officer (CEO) when required.
The post-holder will ensure services meet the required financial and quality standards and comply with all contractual requirements and will work with the CEO and other team members to identify new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income.
The Operations Manager will also participate in, and in some cases, lead work with partner organisations to support integrated working across the sector. The role includes line management of the Clinical Manager and Senior Volunteer Service co-ordinator, and oversight of clinical and volunteer support services.