Research and Administration Officer

Are you organised and good with people with a desire to make a difference to young people’s mental health? 

Are you self-motivated and a collaborative team player, eager to provide administrative support in a small organisation? 

Do you have strong research and analytical skills, and a desire to help to shape the inner workings of a charity?

If so, we encourage you to apply for the exciting opportunity to become the Research and Administration Officer at Winchester Youth Counselling, a mental health charity. 

About Winchester Youth Counselling:  

At WYC our mission is to provide counselling, therapy and mental health support to young people aged 11-25 in Winchester as well as support and advice for parents and families, so that young people are supported to thrive and live happier lives. 

Our services include one to one counselling, walk and talk, and nature therapy sessions to local children and young people who are facing difficulties with their mental health. We also run a youth drop-in service in Winchester City Centre. We offer support to parents and carers too with parent consultations and parent workshops. 

It's a pivotal and exciting moment for our charity. Thanks to recently securing substantial funding, we're ready for exciting growth and looking to make an even greater impact on local young people's mental health.   

About the Role: 

Based in the office, you will be the first point of contact for many children, young people and their families seeking counselling services. You will provide crucial administrative support to our team of counsellors and will work closely with the Operations Manager to create and synchronise processes for tracking clinical and non-clinical outcomes to help to evaluate and improve the performance of the charity.  You will work with the Fundraising and Partnerships team to research, plan and execute effective community engagement work which will help the charity to further its mission and vision, and communicate this to more stakeholders.  You will conduct research to aid the the charity as we move forwards.  You will take on project-based work, including assisting the Senior Management Team with the review and update of organisational policies and other key organisational documents. 

The Ideal Candidate;

• ·         Has strong research and analytical skills 
• ·         Has excellent organisational skills and is flexible, with the ability to prioritise workload effectively. 
• ·         Has great communication skills, both written and verbal, with a friendly and approachable manner. 
• ·         Is a team player who can work independently and as part of a team. 
• ·         Has a strong commitment to data protection and confidentiality. 
• ·         Is proficient in IT. Including Microsoft Office Suite (Word, Excel, Outlook). 
• ·         Experience working in a charity or similar environment desirable but not essential.