Receptionist/Administrator (Talking Therapies Services)

Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone. 

Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.

Our BACP accredited Talking Therapies department has been running for over 40 years and we are historically known for providing long term psychodynamic therapy. Due to the success of the department, we have recently secured long term funding to meet the emerging needs of the local community. We have developed new and more accessible services which now include emotional support groups, psycho-education workshops and short-term counselling.

The purpose of the job is to provide a professional reception service to all clients at our talking therapies services reception, and to carry out general administrative functions that support the Talking Therapies Office Manager and contribute to the smooth running of the charity. The receptionist/administrator is the first point of contact at the Counselling Services reception for many people and therefore needs to be warm and welcoming, a good communicator and able to respond professionally to a very varied range of callers, including people with communication difficulties or those in distress.

We would be really interested to meet with applicants who have experience of how services work either in a charity or similar service. Wimbledon Guild is a friendly and welcoming place, and we really value team and cross departmental working.

The closing date for applications is Friday 25th October at 9am. The interviews will take place on the Friday 8th December.