Global Internal Communications and Engagement Advisor

Global Internal Communications and Engagement Advisor 

Contract: Permanent, Full time 

Location: The role will be based in one of the following countries where WaterAid works, subject to right-to-work eligibility in the respective countries. 

Bangladesh, Nigeria, Nepal, Pakistan, South Africa (Pretoria) or Tanzania 

Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below: 

• Bangladesh: 8,81,181 - 16,38,985 BDT/Taka with benefits 
• Nigeria: 13,026,241 - 17,892,728 NGN with benefits 
• Nepal: 1,912,157 - 2,390,560 NPR with benefits 
• Pakistan: 2,840,830 - 4,263,338 PKR with benefits 
• South Africa: 700,674 - 875,842 ZAR with benefits 
• Tanzania: 73,500,591 - 91,875,738 TZS with benefits 

About WaterAid:  

Do you want to use your skills in internal communications and employee engagement to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? 

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. 

Join WaterAid as our Global Internal Communications and Engagement Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.  

About the Team:  

The role will report into the Global Senior Internal Communications and Engagement Partner and is part of the Leadership and Employee Experience team, which sits in the Global People team.  

Our team purpose is to create an employee experience where people feel engaged, empowered and connected – to each other and to WaterAid’s mission. We aim to foster a culture of transparency, collaboration and inclusiveness that enables all WaterAiders to feel safe and valued, allowing them to be at their very best.  

About the Role: 

As our Global Internal Communications and Engagement Advisor, you will play a crucial role in the Leadership and Employee Experience team.  

The role will provide support to the Global Senior Internal Communications and Engagement Partner regarding the planning, delivery and evaluation of internal communications and employee engagement initiatives across WaterAid. The role is responsible for creating and executing excellent, high quality day-to-day internal communications across WaterAid globally. This includes coordinating the global moments content plan, managing the global digital communications channels and creating engaging content for internal campaigns.​  

Working closely with colleagues around the world, this is an exciting and stimulating role at the very centre of WaterAid’s global operations. 

You’ll also:  

• Act as central point of contact for any general enquiries into the Global Internal Communications and Engagement team. 
• Support the delivery of the global moments content plan incorporating key global priorities such as Diversity, Equity & Empowerment (DEE), wellbeing, our values etc. 
• Create engaging content, including writing stories for our global intranet and creating visual assets, such as videos, posters and the global newsletter. 
• Support the implementation and delivery of the global omni-channel approach. 
• Play a key role in the redesign of the global intranet and support the Intranet Manager by training editors, analysing usage, and coordinating resource development with subject matter experts. 
• Lead the monitoring and evaluation of data from our internal communications channels, and recommend improvements based on the findings. 
• Play a key role in the delivery of global employee engagement projects and events such as the global employee engagement survey.  

About You:  

• Excellent written and verbal communication skills, demonstrating accuracy and a sharp eye for detail, along with the capability to produce high-quality content. 
• Excellent literacy in Microsoft Office 365 (such as Office suite, SharePoint Online, Viva Engage, Stream, Sway, Power BI). 
• Highly organised, able to prioritise, plan and manage own time and workload.  
• An innovative self-starter, creative with a willingness to try new ideas. 
• Excellent interpersonal skills, and the ability to engage and collaborate with a wide variety of contacts across the organisation.  

Although not essential, we also prefer you to have: 

• Previous experience of overseeing internal communication channels. 
• Previous experience of working with Employee Engagement initiatives and events. 
• Knowledge and experience of using design software i.e., Adobe Creative Cloud, Canva, or similar to produce communications assets such as posters, infographics, videos. 

Closing date: Applications will close at 23:59 on 4th October 2024. Availability for first round interview, via a video call, is required for the week of 14 October, 2024. 

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.  

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.  

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.     

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.