Brand Officer

Brand Officer

Contract type: Fixed Term Contract until 31 August 2025. Part-time (14 hours per week)

Immediate start preferred.

UK Hybrid Working: A minimum of 40% of working time is spent face to face in the London office. WaterAid is located at Canary Wharf, London and this will be your location and contract base.  

Salary: £28,000 - £31,000 per year pro rata with excellent benefits.

About WaterAid

Use your skills to play a vital role in changing the world through water. We need passionate, creative and dedicated people. In return, you will have the opportunity to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Brand Officer to change the world through water, so millions of people can break free from poverty and change their lives for good.

About the Team

The Brand Team works in partnership with colleagues in the UK and offices around the world providing advice and expertise on developing communications that build brand equity. The team develops and protects our brand identity and crucially, drives greater awareness of WaterAid and the work we do. 

Excitingly, in January 2025 we launched our refreshed brand identity, to support our ambitious Global Strategy (2022-32). We are now in the vital roll-out phase of the refreshed brand. So, there are lots of exciting opportunities to get stuck in.

About the Role

As Brand Officer you will champion and support our global brand. You will provide administration support to the Brand Team, and work with the Brand Manager to embed our newly refreshed brand across internal teams and external suppliers. Making sure that all activities reflect who we are and what we do. 

You’ll also: 

• Provide administrative support for the Brand Team including: managing brand inbox enquiries, organising team meetings and liaising with internal clients.
• Support the roll out of our refreshed brand internally. Includes updating our  ‘how to’ one-pagers working with the Editorial Content Manager and updating our key branded merchandise working with our in-house Designer.
• Support the Brand Manager to protect and promote WaterAid’s brand, advising colleagues on brand team processes and applying the brand across a variety of communications, artwork, activities and audiences.
• Support the development and promotion of the brand library on the intranet. Includes uploading new brand assets and suggesting useability improvements, working with our Intranet Manager and the Brand Manager.
• Provide administrative support – liaising with external suppliers, scheduling brand training and other tasks as may be required.

Requirements

About You:

To be successful, you’ll need: 

• Proven brand, content or communications administrative experience.
• Experience using brand guidelines.
• Experience working with a range of stakeholders across multiple disciplines. Able to clearly communicate and build relationships. 
• Able to promote brand consistency and inspire staff to be enthusiastic brand ambassadors. 
• Ability to work to tight deadlines and be flexible.
• A thorough approach to tasks with good attention to detail.
• Excellent written and verbal communications skills.
• Excellent knowledge of Microsoft Outlook, Word, PowerPoint and Teams.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience managing a team inbox or function inbox.  

• Experience managing an internal intranet resource hub. 

Closing Date: Applications will close at 12:00pm UK Time on Thursday, 20 March. Availability for interview is required on Tuesday 25 March.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Global Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.